Yet another DEAD Airport base station !

Encore une borne Airport express "morte" !
Et bien, apparemment Apple à décidé de fermer la possibilité d'ajouter des commentaires sur ce "topic" (sujet)
Airport express "morte" - la diode ne s'allume même plus ( http://discussions.apple.com/thread.jspa?threadID=222954&tstart=30)
Je voulais pourtant simplement ajouter ma borne à la liste des victimes car elle est décédée après environ 20 mois...
Il semble qu'Apple essaye de cacher ce problème mais la colère se répand et ils seront probablement bientôt obligés de reconnaître le problème en étendant la garantie de leur produit affecté par un vice caché.
Allons Apple, soyez honnêtes ! Ne laissez pas tomber vos clients fidèles.

Version française en bas du post.
Hello to all !
1/ Let's keep this faulty or dead APX (Airport express) posts on top of this forum so other affected users may find them more easily when looking for a diagnosis .
2/ Important !!! Always make screen shots of your posts. If your posts are erased by Apple sent them to me ([email protected]) I may post them on my website (I fortunately have almost unlimited bandwidth and space)
3/ Also, doing so, Apple will no longer be able to erase or lock post on this topic without getting ridiculed.
Always post a copy of your post / reports on the Macbidouille.com / Hadmac.com forums.
a) http://forum.macbidouille.com/index.php?showtopic=192517&st=0
b) http://forum.hardmac.com/index.php?showtopic=167
I'm sure it's a growing problem for Apple, otherwise they wouldn't have erased / locked some posts about this APX sudden death.
Unfortunately many users with dead APX may not read Macbidouille.com / Hadmac.com and so may not be aware of the problem, they may have thought they had bad luck. This means that the already large amount of over 700 cases (counted by Macbidouille.com / Hadmac.com) probably represent only a fraction of the real amount of APX sudden death cases...
Spread the word around you so more people become aware of this !
I think it's really about time to contact consumer protection organizations as well as the mainstream medias and our own lawyers.
If we all fight together, Apple will be forced to recognize the problem and apply an extended warranty to Airport express.
T. van Dijk
Version française :
Bonjour à tous !
1/ Essayons de garder ce "topic" (sujet) en haut de la page du forum dédié à Airport express, d'autres clients lésés pourront ainsi plus facilement trouver les infos nécessaires à un bon diagnostic.
2/ IMPORTANT !!! Prenez toujours une capture d'écran de vos posts ! Si ces derniers sont effacés par Apple envoyez les moi ([email protected]) et je les publierai sur mon site (j'ai heureusement de la bande passante et de l'espace disque presque illimité)
3/ En procédant de cette manière Apple ne sera pas en mesure d'effacer vos posts / rapports sans se ridiculiser encore plus !
Postez toujours une copie de vos posts sur les forums de Macbidouille.com / Hadmac.com.
a) http://forum.macbidouille.com/index.php?showtopic=192517&st=0
b) http://forum.hardmac.com/index.php?showtopic=167
Je suis persuadé que cette affaire dérange de plus en plus Apple sinon ils n'auraient pas, malhonnêtement, tenté de la cacher.
Malheureusement tous les clients Apple lésés ne lisent pas Macbidouille.com / Hadmac.com et beaucoup d'entre eux mettent certainement le décès prématuré de leur borne sur le compte de la malchance. Ceci prouve certainement que l'affaire est bien plus grave que les 700 cas recensés par Macbidouille.com / Hadmac.com et que le nombre de cas de mort subite des APX est largement supérieur.
Faites connaître ce problème autour de vous, passez l'information !
Il est vraiment temps de passer à l'action et de contacter les organisations de consommateurs, les médias et la justice.
Si nous nous unissons et nous battons nous arriverons sans doute à forcer Apple à reconnaître le problème et à accorder une extension de garantie à tous ceux qui sont touchés.
Salutations à tous !
T. van Dijk
PS : c'est pas moi qui ai re-posté... mais c'est pas grave, pourvu que ce soit online !

Similar Messages

HT3728 how do you switch airport base station controls from 1 computer to another?

I recently purchased a macbook air (love it!) and I'd like to change out the the airport base station control access to my new macbook air from the PC that I initially set it up with. Is this possible to do without having to do a factory reset on my airport base statsion? My PC is on the verge of klonking out any day...

You can access your Airport from any device that has the Airport Utility installed as long as you are hardwired or in range of the network - I am not familiar with the new Macbook - it might already have Version 6 in utilities - this is the newest version and it is somewhat streamlined - if you want the same functionality that you are used to in the Windows version, then try and download 5.6 for your Mac - you can also use the mobile version by downloading the app to an Ipad or Iphone but is also a less functional version.

AirPort Base Station disk username and password not working

I got a new AirPort Base Station the other day and everything worked fine until I started to set up the networked disk. On my mac it works fine, it just pops up when I connect to the network ( woot for macs ). On my windows it asks for the username and password. After I enter it it comes up with "Unknown user, incorrect password, or login is disabled. Please retype the login information or contact the disk's administrator." I have tried to log into the disk on 2 other computers running windows xp with the same problem. What is wrong with it and how do I fix it?

Specifically, I had the typical problem connecting when using Windows Live OneCare, despite allowing AirPort Disk Agent in its firewall pop-up.
This is the procedure which unlocked access via AirPort Disk Agent:
Double Click Windows Live OneCare icon in system tray. Or use your own means to get its main window open.
Click the "Change OneCare Settings" topic listed along the left edge column. This will open a new dialog box.
Click the "Firewall" tab of this new dialog box.
Click the "Firewall connection tool" button shown right under the protection level slider. This will open yet another dialog box.
At the top of the list in this "Set up connections" dialog box will be a checkbox (probably unchecked) next to the words "Network Discovery: Browse your network to find printers, computers and other devices."
CHECK THAT BOX.
Close all the dialog boxes using an OK button where available, else the usual [X].
Left-click the AirPort Disk Agent icon in your system tray. From the menu that pops up, select the disk you were having trouble with. Enter its password (the one you know works from a Mac, if appropriate).
After a delay, your "My Computer" window should show a new drive. If you have window settings appropriate to this display, the drive should appear under the "Network Drives" category. In my case, it became drive Z:.

Can't remember my password for my airport base station

I am trying to add another device to extend the wifi but I can not remember my password to my airport base station what do I do?

Reset it.. or find the old password.
Plug the computer into the airport by ethernet.. or you can do this by wireless..
Press in reset button for just 1sec.. (means less than 10sec)..
This is called a soft reset.. all passwords go back to default.. public for the base station.. nothing for wireless..
You now have full access for 5min.. open the airport utility.. click on the airport.. go to passwords.
Lo and behold.. all your secret identity available to all and sundry.
Note.. all security on the airport routers is illusionary.. as long as anyone has physical access to it.. they can find out everything.. and what is more.. there is no record once the 5min expires.
Sure is great for domestic equipment though... stops support calls dead.

How do I share my DS4600 USB on Airport Base Station?

It's true I'm not the most Mac savvy, but everything I've read seems to indicates this is plug & play, but so far not for me.
I have a SmartStor DS4600 (by Promise Technologies). It's set for RAID 0, just recently formatted with "Journaled HFS+".
So, it's definitely an Apple partition.
I plug it into the USB port on the back of the Airport Base Station (2nd Generation)(running version 7.6.3).
According to documentation, I should just see the volume for the DAS show up in my Finder, but I don't. Only if I plug it in to a USB port on the actual computer. (MacBook Pro, OS 10.8.3)
I do see my Airport in Finder, and I do have a volume called "Data" that I can access... but no other disks. I also thought maybe the extra HD space would be added to the existing Airport Disk. It isn't.
Sort of at a loss, and I can't find any documentation that explains how to troubleshoot.
The ultimate goal is to use the DS4600 to hold my iTunes library. I doubt that information helps, but it couldn't hurt.

That information helps. If you want to use one of the SmartStor's disks as a repository for sharing your iTunes Library, then do not configure that disk as a RAID. Format it with Disk Utility using the Erase tab. Mac OS Extended (Journaled) is the correct choice.
Connect it to your Time Capsule, then use AirPort Utility to configure access requirements for sharing it on your network. It should appear as a shared volume in the Finder, available to all your Macs as you thought it should.
I also thought maybe the extra HD space would be added to the existing Airport Disk. It isn't.
Correct. There is no way to do that. The only way to increase the capacity of a Time Capsule's hard disk is to replace the Time Capsule (or its disk, if you are amenable to disassembling it) with a larger capacity model.
If you also want to use the SmartStor as a RAID, that is another story, and you should probably attack that problem separately.

"No configured AirPort base stations have been found." I can see the content of the TimeCapsule's drive in finder and Time Machine but it no longer is making backups. Ideas?

Bought new TimeCapsule March 2013. Worked fine. Now get "No configured AirPort base stations have been found." I can see the content of the TimeCapsule's drive in finder and Time Machine but it no longer is making backups. Ideas?

Make sure that you have AirPort Utility 6.3.1 installed on your Mac.
AirPort Utility 6.3.1 for Mac - Support - Apple
Then, power off the entire network...all devices...in any order that you want
Wait a minute, then start the modem first and let it run a full minute
Start the next device connected to the modem, which may be your Time Capsule and let it run a minute
Keep starting devices one at a time the same way until the entire network is back up
See if AirPort Utility can "see" the Time Capsule now.
If yes, try another backup. If you encounter an error message, post back with the exact message.

My computer no longer recognises the Airport base station network

I presently have wireless broadband internet access on my iBook (using a Belkin wireless ethernet router connected by an ethernet cable to my airport.)
I also have an Airport Express in another room connected to my stereo for playing all my iTunes songs wirelessly.
The problem arose in that if i wanted to listen to my music I had to switch between networks, meaning i couldn't surf the net and listen to music at the same time.
A few nights ago I tried to 'merge' the networks using Airport set-up assistant (or admin utility, I forget which).
Now, my computer no longer recognises the Airport base station network, just the Express one.
Is there a way of listening to my music and using the internet at the same time, and how do I get my internet working again in the first place!
Many thanks
Jono

Rebooted Airport Express and now working

Airport Base Station No Longer Found in Network

Since applying the 10.5.2 upgrade yesterday my home network, routed via a cable modem and a formerly dependable original Airport Base Station, is no longer recognized by Airport Utility... and the Airport icon in the finder is continually scanning. I have found, however, that my network shows up as an available option in Network System Preferences...with a Connected status and an IP address (10.0.1.3).
I can connect to the internet and read email from my main iMac because I am also connected directly via ethernet, but my laptop can't find the Airport base station, either. I have reset, unplugged, restarted, check connections and cables, etc. Both Macs easily find my Airport Express, however. I'm concerned the new update no longer supports the original base station...
On another (unrelated?) note, my external backup HD (250GB Seagate), connected by Firewire, is now recognized as "Read Only," whereas it has always had read/write permission (confirmed in Get Info). So now my backup is failing, too. Sorry to introduce a new topic, but I'm frustrated!

Firmware is uploaded onto the base station itself and is different from AirPort Utility. Although you probably cannot confirm it without connecting to the base station, I think it highly unlikely that you use a firmware version earlier than 6.1.1 (which came out in 2004). If newer firmware is contained in software on your computer, AirPort Admin Utility and/or AirPort Utility should have prompted you to upload it to the base station, whereas if it is not on your computer, Software Update (assuming you use it) should have prompted you to obtain it. Even if your firmware is older than version 6.1.1, the reset procedure is virtually the same--in that case, you won't see the AX's status LED flashing rapidly a few seconds after you start holding the reset button, and you will just need to hold the reset button for 10 full seconds.
Once you connect to the base station, you should be able to see the firmware version (e.g., "Base Station Vx.x" where x.x is the firmware version) on the opening screen of AirPort Admin Utility for Graphite and Snow, when the base station is highlighted. I imagine that AirPort Utility shows similar information. I believe that in AirPort Utility, you can also check to see if newer firmware is available from Apple (choose "Check for Updates" in the AirPort Utility menu). To the best of my knowledge, the most current firmware version for AirPort Express is 6.3.

My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software. I'm not sure what to do to remedy this situation.

My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software. I'm not sure what to do to remedy this situation.

This might sound like a silly question, but are you sure the iOS devices (iPhone, iPad, iPod touch etc.) are still trying to connect to the same network from your own Airport router, as the MacBook Pros are? If you tap Settings on them, is the network name next to where it says Wi-Fi, the right one?
I've got a weird feeling that either in the past couple of days, a neighbour got an Airport device and hasn't set it up yet (causing your iOS devices to try to help), or that perhaps there's an issue with your Airport router and they're noticing it and trying to help out, while for whatever reason, Airport Utility isn't opening itself on the MacBook Pros like it normally should if there's a problem.
If you open Airport Utility on one of the MacBook Pros, does it report any problems with your Airport device, and can you view/edit the settings on it?

Do I need a airport base station to extend my network or can i use my network router?

I bought a Airport express to enhance my current wifi in the house, and i can't seem to get it to enhance it. There is one room that dont have wifi and it is the room i bought it for. Now when i talked with apple they said all i needed was the express and it should enhance it, but i can't seem to get it to work. Do i need a airport base station of some sort or does my current router work fine. I just need some help and its been 3 months and its getting old. So i appreciate any help.

Do i need a airport base station of some sort or does my current router work fine.
I'm afraid that this will not help you, but at least you will have some accurate information.
Using wireless only, the AirPort Express can "extend" or "repeat" the wireless network that is provided by another Apple "n" wireless router.
Using wireless only, the AirPort Express can NOT "extend" or "repeat" the wireless signal if it is being produced by another router from another manufacturer.
In this case, you will need to connect the AirPort Express to the other wireless router using a wired Ethernet connection. Post back if you need more information about this type of setup.

Airport base station lets Mac print but stopped letting my PCs print, why?

The only thing I've done differently lately was download the new upgrade for OSX, which was yesterday. Up until now, my airport base station has been operating fine. I have it directly connected to my G4 and also use it for my Sony wireless laptop (new) and a Sony desktop (new). The desktop is located in another room and connects via Airport Express. The laptop is on my desk, next to my G4. The printer is by my G4 and laptop. And the Airport Extreme is on the wall above my monitor.
Anyway, yesterday, about halfway through an 11-page document, the printer stopped printing to my laptop. It will print, btw, if I unplug it from the Airport Extreme, reconfigure the port from an IP/TCP and plug it into my laptop. What would cause it to stop printing via Airport Extreme? My DSL Internet connection still works on all four computers.
My printer is an HP color laserjet 2550L. I called Hewlett Packard this morning and talked to customer support. I was informed that HP does not support network connections and could not help me because I was using a Mac product, the Airport Extreme. So I asked, what if I wasn't and directly connected the printer to my PC? So they explained how to configure the port for my printer, and it does print now, but it won't work on the Airport Extreme.
I also restored my PC to the way it was last month, just in case I had downloaded something that interfered, but that did not help the situation.
I also tried using emulation software that let me go to a Windows-based Web site through Citrex on my Mac, and I could access the Web site on my Mac, but I could not print. It prints otherwise from my Mac, though. This is just the weirdest thing.
Do you think my Airport Extreme is defective? It's pretty new. Maybe 2 or 3 months old and has worked fine up until now.
G4-466 and Sony PC Laptop Mac OS X (10.4.5) Also Windows XP

Have you upgraded the firmware in your airport extreme?
Also, you may want to consider installing Bonjour for windows on your windows machine and set up the printer via the Bonjour printer configuration.
The most recent firmware for the airport extreme can be found here: http://www.apple.com/support/downloads/airportexpressfirmwareupdate63formacosx.h tml

Airport Base Station-Do g devices slow it down? Parental controls

I need to purchase a new Wi-Fi router and am looking at several but am looking at the Airport Base Station.
Most of my devices such as my Mac's all use N networking but other devices such as my Xbox 360 use g networking. When doing research on the Airport Base Station I read that when you connect G devices to the Airport Base Station it will slow down the entire network to G speed so that all your N devices really only get G speed.
Is this still an issue? Does the newer version of the Airport Base Station still do this? Has there been a firmware or hardware upgrade that solves this issue?
Also, when it comes to parental controls, does the AEBS have good parental controls? What I'm most interested in is being able to block specific websites such as Facebook so that all devices connected to the network would not be able to access Facebook. When I read up on the AEBS it appears to have some parental controls but you can't block specific websites. Is this true?
Another router I'm looking at is the Cisco Linksys E2000. A friend of mine has a E1000 and loves it. When doing research I became interested in the E2000 since it has gigabit ports.
Would g devices slow down all n devices connected to it though? What I'm wondering is if the issue with g devices is related to the AEBS or all n routers. What I like it is seems the E1000/E2000 has great parental controls for website blocking.
Thank you for your help.

The AirPorts have no parental control capability so your choices are really down to the Cisco products.
As far as whether a "g" device will slow down an "n" device on a compatible network, it's all pretty much relative. If the "g" device is an iPhone, and the iPhone is connected to the network, I see no slowdown at all on the connection to my "n" Mac.
If I'm downloading something to the iPhone, the Mac may slow just a bit...maybe 10-15% during the iPhone download...but it does not drop down to "g" level wireless at any time.

Airport base station and U Verse

Does anyone know how to get an Airport Base Station to connect wirelessly to an ATT U VERSE 2 WIRE modem?
I've used Airport Utility to get the Base Station to join my network but it never finds the ATT network.
Thank you,
Charlie

If your question is about configuring the AirPort Extreme to "extend" or "repeat" the wireless signal from the Uverse wireless router, this is not possible unless the AirPort Extreme is connected directly to the Uverse router using an Ethernet cable.
The AirPort Base Stations can only "extend" or "repeat" the wireless signal when there is also another Apple router providing the signal to be "extended".
Can you clarify how you are trying to configure the AirPort Extreme and what purpose it would provide on your network?

Two airport base stations?

I'm trying to figure out if there's a way to use TWO airport base stations - in order to boost the coverage of the airport network at my home.
I've got some outdoor speakers set up - and they lose signal (as does my iPhone) - and so I'm trying to optimize the overall network.
I'm considering getting another Airport base - and wiring it in to the network - and positioning it on the other side of my home (near the oustide) - so I can improve the signal.
Can TWO base stations be set up on the same network? What settings do I choose?
Thanks,
Vic

Of course there is a way to utilize two airports within the same network..
In the most simple form:
1) Use the same SSID (network name) for both.
2) Assuming you are using one as a router (share an IP, etc), set the second one in bridge mode.
2A) If you have another device as the router, set both to bridge mode, do not have both do NAT as it is very confusing and hard to get to work right.
3) Choose channel 1 for one side and channel 11 for the other.. Channel 6 is also a channel you can use but the wider between channels the better. Do not use the same channel for both or even consecutive channels as they overlap.
I think that should do it.. In general, this is not a problem.. You would want to have the two airports physically separated from each other (opposite side of the house for example).
Good luck.

Erattic connection using Graphite Airport Base station

I have the Apple TV (new) and am connecting to it from a Graphite Airport base station (fairly old model).
I'm streaming music to the stereo speakers (from another computer with iTunes in another room) and it works but seems slow to change tracks or shuffle, and often disconnects after about 10 mins.
I have tried downloading a TV show and it's taking over 100mins (so far!) for a 30 min episode to download.
In iStat my network connection says "In 43 Mb, Out 13Mb".
Do I need the new Airport Express to get a faster connection, or is the Apple TV just crap (judging by all the complaints on this forum?)
Thanks for any help !

Wanted to add this info about my (Graphite) AirPort from the Apple specs:
"Wi-Fi (IEEE 802.11b High Rate) standard and the Wi-Fi (Wireless Fidelity) interoperability" but according to the Apple TV 2 specs it says Apple TV 2 needs:
"Wi-Fi (802.11 a, b, g, or n) wireless network (wireless video streaming requires 802.11a, g or n) or 10/100BASE-T Ethernet network" so it looks like my Airport provides 802.11b but video streaming requires 802.11a (g or n) which my Airport doesn't provide......?
Can anyone confirm if this will give me faster streaming of video?
Thanks again for any help!

Yet another DEAD Airport base station !

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