Yet another Itunes won't open, but shows in TAsk Manager

Yesterday I was loading some new music into itunes (6.0.1 I believe), when the application froze. I ended task on it and tried to restart. I got busy and forgot that I opened it, but when things slowed down I noticed that the GUI was not in my taskbar. My computer was REALLY slow, so I check Task Manager and it saw Itunes listed, taking 40meg of memory and 99% of the CPU. I could do nothing to get it to work. THERE IS NO ERROR MESSAGE DISPLAYED! I get the agreement screen, and a quick hourglass, but then nothing except a very slow system.
Steps taken so far:
- Removed Itunes and quicktime using recommended method from apple.com. This invloved deleting temp files, itunes and quicktime folders, etc.
-Reinstalled both quicktime and itunes 7.0.1.
-Searched for malware with AVG spyware remover.
-Scraped registry after YAU(yet another uninstall)
-REmoved music folder of the album i was loading.
I am running Win2003 Server with Network Associates Virus Scan Enterprise edition. I do have admin rights on my local machine, even though it is a work machine.
Please, any help would be appreciated. This is really swinging the love-hate Apple relationship back to hate.
Not really, but I am sad.
hp Other OS 2003 Server

I solved this myself. Very strange...but the CD I was trying to burn the itunes first crashed was still in the CD drive. So I guess it kept trying to read it...and locked up.

Similar Messages

Another itunes won't open problem

for the past week, itunes won't open. i last downloaded from the music store on 5/7. i also updated windows with the current new microsoft windows updates. i've done system restore as many times as it would allow but can't seem to go back far enough. i keep itunes on a removeable hard drive and am thinking about putting itunes on my permanent C drive and importing the library (can this even be done?), then uninstalling it from the removeable drive and re-installing and exporting it ... but is there something easier than that? oddly, when i first did system restore, tried to open itunes, was told there were files missing, reinstalled itunes and it still wouldn't open and i would get an error message during the quicktime install to make sure it is installed properly in the computer. so i uninstalled and reinstalled quicktime 7, but for some reason, i also have a 32 bit quicktime program in my add/remove program list, but it never gets removed by the new installs, even the standalone quicktime. it appears the itunes open is aborted by something and i get a "send error to microsoft message". the line the error is occuring in cannot be found when i search for it on my hard drives. the itunes library exists on the removeable drive, but i cannot play anything from it. i have tried several things listed in these forums including checking permissions several ways, going into the msconfig, reinstalling itunes, reinstalling quicktime through both itunes and the standalone. i do use my computer to remotely connect with my heavily firewalled business server. could it have done something to my home computer? i have turned off my internet security, done spyware and virus scans, and still can't find anything. any other ideas out there?
PC Windows XP Pro

hiya!
reinstalling quicktime through both itunes and the
standalone.
do you get an error message when you try doing a QT
standalone install? if so, what does it say? include
error message numbers if you're getting any.
love, b
no error message at all on either install and says it is installed fine. when i try to open quicktime it says it's loading forever but never opens. the closest thing to an error message is when i check the microsoft send error details and it refers to a line in a systems local folder. unfortunately i am not at home and cannot send you the detail.

ITunes won't open but there's no error message...

...it just won't open.
I just updated to iTunes 7 because of an issue I'm trying to correct with my iPod. I believe I've had this problem with iTunes 7 before, and the last time I ended up reverting to iTunes 6.
When I manage to successfully install iTunes 7, I click on the desktop icon to open it and it looks like it's about to load, but then nothing happens. So I try opening it from the start ment and still nothing. Then I try opening it by trying to play an mp3 through it, and still nothing.
I really hope someone can help me with this, because if I end up needing a new iPod I'm gonna need the newest iTunes for it, I'm sure.

Help! This is happening to me too, and I can't find the fix, if there is one. I just downloaded the newest update (wish I hadn't). It took a few tries to open it, but it worked. The second time, it didn't open. NO error message. I've tried every way of opening a program, and nothing happens.
(1) do you have Norton Internet Security 2005 installed on the PC?
NO NORTON INTERNET SECURITY 2006
(2) try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)
IT SAYS IT IS LOADING... FOR OVER 15 MINUTES
(3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?
ITUNES.EXE DOES SHOW UP IN THE PROCESSES TAB AND STAYS THERE
THE ONLY OTHER ODD THING IN THE PAST YEAR, IS THAT 2 WEEKS AGO, A WINDOW CAME UP ASKING IF I WANTED TO RECONFIGURE WHAT STARTS WHEN I START WINDOWS. I CHOSE THE WRONG THING BECAUSE NOW THERE ARE TONS OF EXTRANEOUS PROGRAMS RUNNING ON MY COMPUTER.
HELP!!??!!

ITunes won't open, but there are no error messages

Hi,
I just downloaded iTunes 6.04 and now it won't open when I click on the icon on the desktop or try to open it through programs. No error messages were given. It simply won't open. Thank you for your help.
Martin Pittman

top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538

App store won't open, but shows I have 2 updates to install

I declined to install Yosemite based on comments of problems, now the app store icon is showing I have 2 updates to install (so one more than the Yosemite offer) but app store only opens to a blank screen, after a long wait Finder shows 'not responding' so I force quit. Am concerned since have heard may need a security update.

Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Itunes will not open (or close in Task Manager)

I did a search and couldnt find exactly what I was looking for...
Duel Core Athlon
3.01 GHz
2 GIG RAM
XP Pro SP2
AVG Anti-Virus
I simply can NOT get Itunes to open. I am not exactly sure the version, but I tried to DL the newest version to fix this.
When I click on Itunes, I get an hour glass for about 3 seconds and nothing happens. In Task Manager, it shows Itunes.exe is running, but I can NOT end the process. (???) I tried the uninstall, repair, etc. and I just dont understand it.
I also tried plugging in both of my players without starting Itunes...nothing.
Any help out there on what I should do?

well....
I have been working on this for over 2 hours. I have went through registry stuff, uninstalls, re-installs, etc.
I have noticed a few things..
(keep in mind when I click on say MS Outlook, it opens in less than 1 second).
If I click on Itunes, my computer freezes for about 20-30 seconds. I cant even Ctrl Alt Del.
qtime.exe (I think that is what it is called) is not found at ALL in the task manager (possibly the problem)
I did each and EVERY thing in the docs, but nothing worked. Each and every other function within Windows is functioning properly. No new software has been installed in months, and I used Itunes less than a week ago.
Here is my Hijack this! log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:14:50 PM, on 1/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ASUS\AI Gear\GearHelp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\InterVideo\Disc Master 2.5\DirectCD.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [Launch Ai Booster] "C:\Program Files\ASUS\AI Booster\OverClk.exe"
O4 - HKLM\..\Run: [AsusStartupHelp] C:\Program Files\ASUS\AASP\1.00.14\AsRunHelp.exe
O4 - HKLM\..\Run: [Ai Gear Help] "C:\Program Files\ASUS\AI Gear\GearHelp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [DIRECTCD] "C:\Program Files\InterVideo\Disc Master 2.5\DirectCD.exe"
O4 - HKLM\..\Run: [WINCINEMAMGR] "C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe"
O4 - HKLM\..\Run: [itype] "c:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &Webshots Photo Search - res://C:\Program Files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
What gives?!?!?!?!?!

Firefox will not launch, but shows in task manager, after updating graphics drivers to AMD's 13.1.

Hi,
After updating to the AMD 13.1 drivers, on my 5770, Firefox will not launch; it does, however, show in the task manager. I should note that it will start in Windows safe mode; when I had it open in safe mode, I used that time to disable all plugins, add-ons, extensions, and created a new profile. This did not help. I also tried launching Firefox in to its safe mode, and had no luck with this either.
I experienced this problem once before, when trying to update to a previous version. I believe I was moving from 12.1 to 12.4, but I'm not 100% sure of that. Ultimately, my solution then was to retrograde back to my previous driver. The steps mentioned in the previous paragraph did not help at that time, not did a complete reinstall.
15 years of computer repair experience, and this has me baffled.
Thank you to anyone who might be able to help.
Possibly relevant specs.
Windows 7 Ultimate x64
AMD Phenom II x4
6BG Ram
AMD 5770 graphics, running Catalyst 13.1

By any chance, did you disable Firefox's use of hardware graphics acceleration? To avoid a round-trip through Windows Safe Mode, you could try adding these to your prefs.js file while Firefox is closed.
To quickly open the folder with the correct prefs.js file, you can use
Help > Troubleshooting Information > "Show Folder" button
Because Firefox may overwrite change to this file at shutdown, you should edit it after closing Firefox and allowing a few moments for Firefox to finish updates to the files.
These are the preferences I think are most relevant:
user_pref("gfx.content.azure.enabled", false);
user_pref("gfx.direct2d.disabled", true);
Does that make any difference?

Firefox will not load, but shows in task manager

Sometimes when I try to open firefox the program will not open, but it appears in task manager.
I can end process, sometimes I can open then and other times it will not open.
Then I have to reboot for it to open. I was using ver 36.0.0.4 then upgraded to 37 with no change.
I went back to ver 28 and tried it and it worked, but I did not try that many times.
It will work for 4 or 5 times then stop working and I have to reboot.
I am using windows 7 32 bit.

Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile":
https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
http://kb.mozillazine.org/Profile_backup
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Another "iTunes won't open!" thread. Incl. detailed description and depair!

Hello guys! First of all I want to apologize for any bad/incorrect language. Not only am I frustrated, but I'm Swedish aswell.
THE PROBLEM
My problem is the same one many others seem to have. iTunes has gone from working fine, to not working at all over night. I've searched both my "local" site iPod.se and the iLounge forums without finding any solution. I assume this is the best place to find direct answers from the developers, since its their forum!
What happens is when I double click the iTunes icon (tested both via the start menu, the explorer and the desktop - all with the correct path and therefor no obvious spy/malware I hope) and the computer loads for about 5 seconds, then there's the error window. I'm using the latest iTunes/QuickTime and running a Swedish OS and I've tried both the Swedish and English install of iTunes. When I try to start it says:
"The iTunes application could not be opened. An unknown error occurred (-69)."
It says the exact same thing but in Swedish when using that language so that's not the problem for a starter.
By the way, the iPod connects without any problem to the PC, the problem's software related in this case. I can't recall any hardware/system changes being made inbetween iTunes working and not working. Just that I installed a Canon Pixma 5200R printer.
Just to clearify; The program worked fine just a few days ago. This just happend without me doing anything to the program (what I can remember, and I'm not the kind of guy who does odd things with the computer and then forgets about it)
THE NONE WORKING SOLUTIONS
I've tried many solutions, and the proper thing to do is probably to list them all. Note that the order may not be correct:
- Antivirus program (up to date Norton AntiVirus). It's been updated, run a system scan and disabled (both via msconfig and in the program. I also gave iTunes full access in the options).
- I've run ewido anti-malware, Spybot S&D and Ad-Aware after each other. I will try running them in safe mode, but I figuered this post should be posted before that anyway.
- I've uninstalled iTunes and QuickTime in varying order. Using both the iTunesSetup.exe for both and iTunes only, with QuickTimeInstaller.exe for QT alone. I also went in msconfig and allowed only these two apps to load at start-up while disabeling everything else.
- I've added a password to my Admin account (the only account on the computer) and right-clicked the iTunes icon choosing "Run as..." then entering my login/pw in the lower fields.
- I've checked out Anapod Explorer's homepage.
... and none of these points are working for me!
THE NOT TRIED SOLUTIONS
- As said, running the anti spyware softwares in safe mode (just in case the problem's malware related and the malware's blocking/hiding when running)
- Creating a new user on the computer and open iTunes from it. I just brought that solution to mind when writing this, so I figured I'm not rewriting... Although if it works, I won't call it a solution.
HELP! I NEED SOMEBODY... HELP!
As the topic implies, does any of you out there know of this problem? Any friend who solved it? Because I've got some Beatles songs that I need to transfer and I love iTunes too much, aswell being way to proud, to use any third party program just because iTunes decided to call it a day.
I'll update you directly when I've tried the solutions above, and please - post as soon as you get an idea! I probably won't go as far as formatting the C drive though.
HP d1290.se Windows XP Pro Service Pack 2

Hi dr0nt,
Thanks for the nice comment. I appreciate your patience while we look into what the issues are. So, you wanted a step by step guide and I will post about each step as much as I know, anyone else who knows anything else, feel free to jump in.
The Quicktime thing is getting botched up on some people's PC's. Somewhere along the line the file is getting broken and corrupted and many things can cause that to occur. So, for some unintsalling it and doing the install of the Quicktime Standalone patches the problem.
Norton is a huge offender in a couple arena's, but other Programs such as McAfee are also to blame. Usually they block it in one of two stages, either during the download and the file becomes corrupted or does not download at all, or it Blocks it when the user is actually trying to launch their iTunes, which is where the errorless launch occurs. Usually configuring your Norton, McAfee, or what ever program you are using will solve the launch issue. Disabling Norton, McAfee, etc will prevent those programs from actually screwing around with the download and install of iTunes and Quicktime.
MSCONFIG is good, if you have XP that is, in figuring out what it is that is blocking iTunes and Quicktime. I see you say it worked for you. (You may need to go back and configure Norton to play nice with iTunes though)
The Microsoft CleanUp utility is just a tool people use to get all those leftover Quicktime files off their PC. Sometimes people get frustrated and start downloading Quicktime over and over and over again and before you know, its all a huge mess of files everywhere. Somewhere I posted to Benglas04 (try to look it up if you can) the step by step guide to removing Quicktime. I named all the files to search for.
Sometime people have other issues and its harder to resolve. Generally its a corrupt OS or a registry problem. Other times its malware, viruses, trojans, spyware, and adware. I think pple get so frustrated with the fact that their program does not get downloaded and installed and they panic and start looking for someone to blame. Usually the problem is right under their noses. Its the long term neglect of maintaining their computer and OS. I think Computer users should attend mandatory classes in how to upkeep their computers and keep them healthy by checking for viruses, malware, defragging the harddrive, and all the other things one must do. Computers cost money and especially Windows machines, take a lot to maintain them and keep them healthy. But it is worth it in the end and you generally will run into less problems overall, ie. iTunes disasters and so forth.
So, dr0nt, I hope I was able to help you and I hope we get your iTunes on your own account up and running.

Another iTunes won't open question

When opening iTunes, I receive the "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." My system is a Microsoft Windows XP Professional Version 2002 with Service Pack 1. It is equiped with McAfee EPO, McAfee Virus Stinger, and McAfee Virus Scan (work computer, of course). I ran the updated version of iTunes, which didn't fix the issue. I ran a system restore to correct anything changes made to my laptop over the holiday break, but that didn't help either. I also attempted to remove QuickTime, but my system won't allow me to do so. Any suggestions?

Progress of sorts....
Go to Start > Control Panel > Add/Remove
Get rid of any iTunes or QuickTime, if you find them there.
Then download QuickTime standalone
http://www.apple.com/quicktime/download/standalone.html
Save it to your hard drive and run the install from your PC.
Then go get iTunes, run the install from your hard drive.
Let us know...

My iTunes won't open, it shows a please reinstall iTunes message.

So, i updated my itunes file when the message popped up, but after i restarted my computer like i was told to do by itunes, it would no longer open. the following message pops up: " This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
the problem is, i have over 1000 songs and most of them came from CD's that i borrowed from friends and such. only a handful of songs have i bought straight from the iTunes store. I do not want to lose these. is there anyway to preserve these songs, but still get itunes running like normal? if so, how?

" This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

ITunes won't open, but opens under other users.

I've tried re-installing it and it still doesn't work. I tried it under a guest user and it opened. However, under my administrator user account it fails to open. Any ideas? Oh, also I've tried starting it in Safe Mode or whatever and it still didn't work.

You've tried the isolation steps in this article, now you should try the User-specific troubleshooting suggestions.
User-specific troubleshooting
If your issue only happens in one particular user account, some of the suggestions below may resolve the issue. Before proceeding however, you'll need to make hidden files and folder visible in Windows. Follow steps 1-5 in iTunes for Windows in Windows Vista doesn't open after upgrading.
Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be unusable and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Create a new iTunes Library
Hold the Shift key while opening iTunes. You will be prompted to Choose iTunes Library.
Choose Create Library to create a new one. In the following window you will be prompted to select a location to save the new iTunes Library.
Click Save. iTunes will open the newly created library. After closing iTunes, you can always select the original library by using the Shift key when opening iTunes.
Recreate your iTunes Library
If you iTunes library has become unusable, rebuilding it as described in How to recreate your iTunes Library and Playlists may resolve the issue.
Check for content files with issues
Sometimes a certain audio file can cause iTunes to quit unexpectedly or stop responding when it is analyzing gapless playback information. To determine which file(s) may be cause the issue follow the steps below:
Quit iTunes.
Navigate to the iTunes folder:
Windows Vista - C:\users\username\Music\iTunes
Windows 7 - C:\users\username\My Music\iTunes
Move the iTunes Library.itl file to your desktop
Open iTunes. You should not see any content in iTunes.
From the File menu, choose Add Folder to Library.
Navigate to the folder where your music is located. Typically this is
Windows Vista - C:\users\username\Music\iTunes\iTunes Media
Windows 7 - C:\users\username\My Music\iTunes\iTunes Media
Note: This folder may be called iTunes Music if it was created with iTunes 8 or earlier. Choose an artist, album, or single song to add the to the library
Wait for iTunes to successfully add the songs to your library and perform the gapless playback scan.
If successful, continue adding back more songs to your library.
If there is an issue with one of your files, you will notice your issue reappear after you attempt to add it to the library. At this point you should repeat these steps being careful not to add the files that cause the issue to occur.

HT4623 Am trying to download a ringtone to my iphone 5, but app button on itunes won't open when phone synced to PC. Anyone have ideas about this? Jimbo

Am trying to download a ringtone to my iphone 5, but app button on itunes won't open when phone synced to PC. Anyone have ideas about this? Jimbo

Did you try reinstalling the app and contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply from the developer then you could try
'report a problem' link from the purchase history on your computer's iTunes instead of on your iPad : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Please someone help. When I tap Purchased on the ipad, it won't open to show me my purchases. It just says loading, but never does!

Please help! When I tap Purchased on my ipad, it won't open to show me the purchased apps. It says 'Loading' but never does. I use the apps to help my daughter who has an Autism Spectrum Disorder. Thank you in advance

Hi, I was having the same problem on my new Mini. It would load fine on my iP3 and my phone but not my mini. My two daughters both have iPads linked to my iTunes account. They download a bunch of apps and I suspected this had something to do with it.
After a few hours, I found how to hide the purchased apps in iTunes (go to Store, App Store (up the top) then the Apps tab. Hover the mouse until you get an X then click on it. It doesn't delete it from your library, just stops it showing up on your iPad. I did this, launched Purchased on my iPad mini and boom they all came up. I just hid those I don't use/want any more, and some of the older ones my kids have purchased. Cut the number down from nearly 500 to 280 and it loads like a charm now.

Firefox shows in task manager, but won't open

Firefox doesn't open, though it opens once in a while. It shows in task manager and takes up 50% CPU usage, and ending process and retrying doesn't work. Profile manager doesn't open either. There's no error message, and have restarted laptop (Windows XP) many times, but no results.
Help would be appreciated!

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Yet another Itunes won't open, but shows in TAsk Manager

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