Yipes -- new ipod isn't recognized by itunes !!!

My 20 GB died and I've replaced it with the same model. I connected it to my Dell but the Dell doesn't seem to recognize the ipod. It didn't transfer songs. I don't want to lose my library and start over. I'm sure (I hope) it's an easy fix! Thanks for any help you can offer!!!
PS: Also, I imagine I should register my new ipod to activate the warrantee? How do I do this - there was no prompt?
Dell Windows XP iPod 4th Generation
Dell Windows XP iPod 4th Generation

See if either of these help:
iPod missing in My Computer and in iTunes
iPod shows up in Windows but not in iTunes
You'll find instructions and the link to the product registration page here: How to Register Apple Products on the Web

Similar Messages

New ipod, ISN'T RECOGNIZED BY ITUNES

I ordered a new video ipod (my old one is a generation three). When I plug it into the computer, it's recognized by my computer, but not by iTunes. I also got a new laptop, and I want to transfer the songs I have on my iTunes onto that computer using my new ipod. I tried manually copy-pasting the songs from iTunes into the ipod, but when I turned on my ipod afterwards, it didn't show the songs in the traditional menu setting. Can I still use the songs, just doing some kind of manual transfer onto my new MacBook, or is there some other way for me to do this that I'm missing?
Also, when I ask iTunes to do random shuffle, it isn't random at all (aka: five songs in a row from the same album, followed by three songs from another album all in a row, etc). I have it set to smart shuffle being least likely, and refresh does absolutely nothing. Plus, today my internet on my (not-wireless friendly) desktop is down, so no iTunes updates in sight.
PLEASE HELP!

http://docs.info.apple.com/article.html?artnum=61711
Read this and it will help you get iTunes to see your iPod.
To move your music to your new Computer is easy. You can read this http://docs.info.apple.com/article.html?artnum=300173 or easier yet, try a third party software program that will let you rip your iPod onto your new laptop. Since you have a MacBook, you will need one that will work with PC and Mac, I do believe. I know a PC formatted iPod will be read on a Mac, just not vice versa. Go to VersionTracker.com and type in iPod. You will see countless programs that will let your rip your iPod onto your iTunes.
Make sure you have all the songs in your library checked when playing iTunes in shuffle mode.

My new Ipod isn't recognized by Itunes

My new Ipod Touch 3rd gen (32GB) just arrived. I connected it to my PC and got the message "iTunes cannot read the contents of the iPod "iPod touch". Go to the summary tab in iPod preferences and click Restore to restore this Ipod to factory settings."
Well, I did that. The OS's latest version was downloaded. The restore was made. It's now updated to 3.1.2, but the error remains. I keep getting the "iTunes cannot read(...)" message.
Done the restore about 5 times now. Tried different USB ports. Turned the iPod off and on again. I can use it just fine, can connect to the wifi, use the safari, etc. But can't sync with the iTunes. So, for now I have a good empty iPod Touch.
OBS.: I have a nano 4th gen (16GB) that works just fine. Itunes version is 9.0.2.25. Bought it new.

What do you mean by everything? Have you really tried all the things on this page? http://www.apple.com/support/ipodtouch/assistant/itunes/ Note that the iPod should be recognized as a digital camera for the purposes of seeing the pictures taken with the iPod camera and it should be also recognized in iTunes for all other functions.

My new iPod isn't recognized by iTunes. Instead it's recognized as a camera. I tried everything apple suggested but nothing seems to help. Is there anything ELSE I can do?

I Tried everything you guys suggested but none of it seems to help.

What do you mean by everything? Have you really tried all the things on this page? http://www.apple.com/support/ipodtouch/assistant/itunes/ Note that the iPod should be recognized as a digital camera for the purposes of seeing the pictures taken with the iPod camera and it should be also recognized in iTunes for all other functions.

HT1353 2nd gen iPod isn't recognized by iTunes nor Windows - What to do?

I have an iPod A 1019 (2nd gen?). When I connect it to the firewire connector on my PC, the unit screen shows a checkmark and "OK to disconnect." I tried to reset with Menu + Select (=nothing happened) but Menu + Play works. Still, PC + iTunes won't recognize iPod. Help? I suspect that the software on the iPod itself is too old but since the device cannot be discovered, I can't update it. I tried iPod transfer software, but nothing recognizes my oldie. Sigh.

Hi, Griff W.!
Thanks for taking the time to offer me the troubleshooting steps. I tried them all, but unfortunately to no avail. I can listen to the iPod, but once I connect it to my PC with the firewire cable, it still isn't recognized in iTunes or in Windows. I checked the Universal Serial Bus controllers. The iPod is nowhere to be seen. I checked the version of the software on the iPod and it's 1.5. Maybe that's the problem: the software is too old?
BTW, the firewire cable is charging the iPod.
Maybe if I could find someone with an old PC that has a firewire port? But even if I were to make the iPod visible, would I be able to copy the songs onto my new iPod? From what I've been reading probably not. It's really exasperating. They music is legit, copied from my CDs or purchased.
I am looking at my new superslim iPod Touch 5th generation and right next to it the clickwheel iPod 2nd generation that's more than a cigarette pack sized. Progress. I guess.
Thanks for helping out. If you have any more ideas, please let me know.
Best regards,
D.

I restored my macbook and now my ipod isn't recognized by itunes

I restored my macbook and now my ipod classic isn't recognized by Itunes... Help

Have you worked through each and every single suggestion in this Apple support document yet? If not it would be a good place to start.
iPod not recognized in iTunes and Mac desktop
B-rock

My 5th generation iPOD isn't recognized by iTunes?

When I plug my iPod into my computer, iTunes opens, but my iPod isn't recognized. Anyone else have this problem or any suggestions?

By all of those suggestions, do you mean the ones I mentioned in the paragraph about or the ones in the support article I linked? Does this 5G iPod via still power on? DId you try connecting it to another PC or Mac to see if it is recognized there? Did you check the dock connector for any signs of debris or damage to the pins that could be preventing a connection to your PC?
Any idea how long the average iPod should last? Ours if from 2006.
Most people never get the iPod to last 6 years, so consider yourself lucky. That's quite a time span!
B-rock

IPod isn't recognized by iTunes and iTunes opens very slow!!

Hey!
So here's my very urgent problem (go on vacation tomorrow!!!):
Everytime I click to open iTunes, it takes about 5 minutes until it opens! I have a Windows XP and have also updated iTunes to the newest software. I don't know what the problem is...
And second, my iPod doesn't connect with iTunes, it won't be recognized by iTunes! Windows recognizes it, but iTunes doesn't. I've already tried at every USB connection, but it doesn't work! Well, once it worked and I thought that was it, but the next time it didn't work anymore!
I've got a pink iPod mini (4 GB) and I dropped it some times, but the man in the Apple Support store said, it's got nothing to do with the hardware. Really?
Who can help me please - very fast??!
Thank you!
Chrissy

Sorry, don't real understand! ;-))
OK, I closed all other background applications when using iTunes. But the problem is that I couldn't do the next step because iTunes always tell me: "The software required for communicating with the iPod isn't installed correctly. Please reinstall..." So I can't drag the iPod icon from my computer (and anyway: where is "my computer"??) to iTunes application (where is that one??)
But at least it's good news that nothing's wrong with the hardware (couldn't afford a new one! ;-))
Please reply soon, it would be real cool if you'd help me with further steps... and everyone else too of course! ;-D
Chrissy

Classic iPod isn't recognized in iTunes / Cannot Sync

My iTunes is up-to-date with 12.1.1 version.
I have a Classic iPod that was working fine until the last 2 updates.
Now it's not recognized and, therefore, won't sync.
Here is what happens:
(1) Open iTunes. It freezes
(2) Finally opens. Plug in Classic iPod. Sometimes icon shows sometimes not. Have to often manually eject (Windows 7 won't let me as 'it's in use').
(3) Once finally showing. Try to Sync.
(4) Get error message stating computer isn't authorized. (Have already deauthorized and reauthorized several times).
(5) Then get message with 2 other UserIds that they need to be authorized or I will lose 40 songs. (Have authorized those as well).
(6) Then get error message that device isn't recognized. I have run diagnostics in iTunes as well, Device isn't recognized.
I am fairly computer savvy, but not a computer expert by any means. I hope that this is an easy fix. I am concerned my iPod has outlived its time with all of these new updates. Also, wondering if there is a driver or something I need for my iPod.
Would appreciate any help I can get. Thank you!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

My ipod isn't recognized by itunes

My ipod isn't being recognized by my itunes account. Every time I plug in my Ipod, nothing happens. My ipod doesn't have the connected screen and doesn't charge, and my computer basically doesn't acknowledge its existence at all. I've tried restarting my computer many times and have reinstalled itunes twice to no avail. Please help!

i do not know if this works, but i found this in another post:
I Have An Answer!!! After numerous hours of going through these posts, spending hours going through the trial and error of fixing, an answer has finally appeared!!
This blog http://echeng.com/journal/2006/09/23/itunes-7-broke-my-ipod-nano/
Has a solution of changing the disc format thing me jig here it is:
Start -> Run -> compmgmt.msc
Drill down ‘Storage’, highlight Disk Management
Plug ipod in. Wait.
Make sure the computer management window is the topmost window. If you don’t, you won’t be able to get in there and change the drive letter of your ipod. The ipod will disappear out of the computer management window once itunes rejects it, or accepts your acknowledgement that it’s rejecting it.
Then I think i right clicked on the volume (or something) and changed the drive letter.
Just to make sure windows remembered my change, I ejected the pod and plugged it in again. Looks like it was mapped to the letter I had specified. Don’t know if this setting will hold after a reboot/cold boot.
You may want to scroll through the comments- For vista instead of run go straight to control panel, system and maintenance scroll to the bottom and create and format hard disk partitions, plug ipod in put it as G and hey presto!! hope this works for others.... before syncing with ipod if all this works you may want to download music rescue (brilliant and reliable used it a few times!) and copy all your music from the ipod after formatting.
Really hope this helps someone out there as it did me and looking forward to hearing if it has.

IPod isn't recognized by iTunes (TRIED EVERYTHING!!)

It still isn't being recognized. It's charing and recognized by Windows, it charges, and it even brings up iTunes when plugged in!

What do you mean by everything? Have you really tried all the things on this page? http://www.apple.com/support/ipodtouch/assistant/itunes/ Note that the iPod should be recognized as a digital camera for the purposes of seeing the pictures taken with the iPod camera and it should be also recognized in iTunes for all other functions.

My new iPod isn't recognized by any computer

I just bought one of the new iPod touches and have tried to download music from two different computers but neither of them would even recognize that my iPod was plugged in. What should I do?

Did the computer have iTunes version 10.7 or later?
Does the iPod charge?
Tery a different cable. Some 5G iPod were shiped with defective cables.
iOS: Device not recognized in iTunes for Windows
iTunes for Windows: Device Sync Tests
iOS: Device not recognized in iTunes for Mac OS X

New ipod nano not recognized by itunes

hi,
okay today i got a new ipod nano, i plugged it into the computer and the computer recognized it but itunes didn't. I tried troubleshoot and reinstalling itunes and nothing. My ipod says connected but thats it and it freezes when i reconnected to diffirent usb ports. what should i do? help!!!!!!!
Message was edited by: ariz426

I supposed you have downloaded and installed iTunes 7 on your PC.
It can be either a problem of your PC or the iPod, let have a prove.
Try to find any computer (of course with iTunes preinstalled), if your iPod showed up there, then it is a problem on your computer, read this
http://docs.info.apple.com/article.html?artnum=93716
If your iPod does not show on any computer, then bring it back to the shop

Help!! ipod isn't recognized in itunes after upgrade!!

I upgraded or downloaded itunes plus and now when I plug my ipod (nano) in, it doesn't come up as device found in my computer and doesn't show up in itunes. I know it isn't my computer or my port or anything becuase the ipod itself starts charging. I don't know if I did something wrong or if I needed to do any thing special on my ipod. PLEAAASE HELP!! I don't know much about technology and I need to update my ipod with my new songs!

Hmm.. Okay.. I have tried the following:
The five r's off course.
And afterwards:
iPod appears in Windows Explorer but not in iTunes 7 or later
Laptop or portable connecting via USB?
Your computer doesn't meet iPod system requirements
Your iPod displays an exclamation point folder or sad iPod icon, or doesn't appear in iTunes or My Computer
Your iPod isn't formatted for Windows
Your iPod isn't connected to a high-power USB port
Your iPod cable is faulty
Your computer's port may be faulty
Windows confuses iPod with network drive
Your computer needs to be restarted
Third-party software may be causing conflicts
iPod Software needs to be installed or reinstalled
There may be an issue with your computer

My iPod isn't recognized by iTunes and I want to update it but I can't. What do I do?

I plug in my iPod and it will charge but I have tried everything to get iTunes to recognize it and it won't. I want to update it to IOS 5 but I need the iTunes to connect with it.

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Yipes -- new ipod isn't recognized by itunes !!!

Similar Messages

Maybe you are looking for