Yoga 11s - WIDI/Miracast stopped working
WIDI or Miracast stopped working properly after I got my screen replaced by Lenovo warranty repair.
Prior to the repair, I had no issues with connecting to my smart TV (samsung UN55F6400)
I got the latest drivers for the Intel HD Graphics 4000 and RTL8723AU wireless adapter, but still no go.
What happens:
I can add a new device and mirror my screen, but after I disconnect, the next time I try to connect it says "Tap to fix the connection", then I have to set it up again as a new connection.
It used to work flawlessly before so not sure what changed.
Anyone else have any issues or successes?
If it works for you, can you post your driver versions for the graphics and wireless adapter?
Looks like Lenovo should fix your laptop under warranty in Turkey. According to the Lenovo Support website this model is covered in Turkey. If you haven't already done this, go here: http://support.lenovo.com/us/en/contactus
Select Laptops - Yoga Series (last option at the bottom) - Yoga 11s
You will get a page with multiple options, click on International Warranty Services in the middle of the page. When you scroll down you will see Turkey listed there. This list changes for each model and is how Lenovo determines if your specific product can be serviced in a particular market. My specific laptop model has no countries showing there other than USA, no international warranty.
I suggest you escalate it on the phone and go as high up as needed.
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Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter! -
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Welcome in lenovo community
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Did someone help you today? Press the star on the left to thank them with a Kudo!
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This discussion is similar in title to another one except that the other was specific to getting the subject message when trying to save a file. After trying many things, I discovered something that might be help in discovering the underlying reason.
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Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2666 MHz
Built-in memory: 8181 MB
Free memory: 3413 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 60 %
Image tile size: 0K
Image cache levels: 0
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1600
Display: 2
Display Bounds: top=0, left=-1600, bottom=1200, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=1024
gpu[0].RectTextureSize=8192
gpu[0].Renderer="Quadro FX 3800/PCIe/SSE2"
gpu[0].RendererID=1535
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3250"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20140124000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=3.85754e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="3.30 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040945917177584070
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Dennis\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.8G, 231.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
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imslib.dll IMSLib DLL 7.0.0.145
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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
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ONCore8.dll ONCore 7.0.0.0
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PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
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WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.2.1 (14.2.1 x001)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 x001)
Bas Relief 14.2.1
BMP 14.2.1
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Clouds 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 x001)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 x001)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 x001)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 x001)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 x001)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 x001)
Maximum 14.2.1 (14.2.1 x001)
Mean 14.2.1 (14.2.1 x001)
Measurement Core 14.2.1 (14.2.1 x001)
Median 14.2.1 (14.2.1 x001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x001)
MMXCore Routines 14.2.1 (14.2.1 x001)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 x001)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 x001)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x001)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 x001)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 x001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Range 14.2.1 (14.2.1 x001)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 x001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x001)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 x001)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 x001)
Variations 14.2.1 (14.2.1 x001)
Viveza 2 2.1.11.216
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
WIA Support 14.2.1 (14.2.1 x001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x001)
ZigZag 14.2.1
Optional and third party plug-ins:
Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
Alien Skin Autolayer 4 4.0.0
Alien Skin Exposure 5 Autolayer 5.0.0
Alien Skin Eye Candy 7 Autolayer 7.1.0
Alien Skin Snap Art 4 Autolayer 4.0.0
Analog Efex Pro 1.0.11.216
Animal Fur 6.0.0
BackgroundFilter 2.2.11.216
BackgroundFilter NO VERSION
Backlight 6.0.0
Bevel 6.0.0
Bokeh 2.0.1
Brick Wall 6.0.0
Brushed Metal 6.0.0
Camera Raw 8.3
Camera Raw Filter 8.3
Chrome 6.0.0
Color Efex Pro 4 4.3.11.216
Color Pencil 2.1.1
Comics 2.1.1
Corona 6.0.0
Dfine 2 2.2.11.216
Dfine 2.0 NO VERSION
Diamond Plate 6.0.0
Drip 6.0.0
Exposure 5 5.0.0
Extrude 6.0.0
Eye Candy 7 7.1.0
FineStructuresFilter 2.2.11.216
FineStructuresFilter NO VERSION
Fire 6.0.0
Flood NO VERSION
Fractalius 1.85
Fractalius DEMO 1.85
Glass 6.0.0
Gradient Glow 6.0.0
HDR Efex Pro 2 2.2.11.216
HotPixelsFilter 2.2.11.216
HotPixelsFilter NO VERSION
Icicles 6.0.0
Impasto 2.1.1
Knoll Light Factory 3.1
Light v3.5 NO VERSION
Marble 6.0.0
Merge to HDR Efex Pro 2 2.2.11.216
Motion Trail 6.0.0
Nik Collection Selective Tool 2.1.16.216
Nik Selective Tool 2.1.4.20903
Noise Ninja NO VERSION
Oil Paint 2.1.1
Pastel 2.1.1
Pen and Ink 2.1.1
Pencil Sketch 2.1.1
Perfect Effects 8 8.1.0
Perfect Effects 8 Filter 8.1.0
Perfect Effects 8 Smart Filter 8.1.0
Perspective Shadow 6.0.0
Plug-in on new layer 2, 0, 4, 0
Pointillism 2.1.1
Reptile Skin 6.0.0
Ripples 6.0.0
Rust 6.0.0
ShadowsFilter 2.2.11.216
ShadowsFilter NO VERSION
Sharpener Pro 3.0: (1) RAW Presharpener 3.0.5.9162
Sharpener Pro 3.0: (2) Output Sharpener 3.0.5.9162
Sharpener Pro 3: (1) RAW Presharpener 3.1.11.216
Sharpener Pro 3: (2) Output Sharpener 3.1.11.216
Silver Efex Pro 2 2.2.11.216
SkinFilter 2.2.11.216
SkinFilter NO VERSION
SkyFilter 2.2.11.216
SkyFilter NO VERSION
Smoke 6.0.0
Snap Art 3 3.0.0
Snap Art 4 4.0.0
Snow Drift 6.0.0
Squint 6.0.0
Stone Wall 6.0.0
StrongNoiseFilter 2.2.11.216
StrongNoiseFilter NO VERSION
Stylize 2.1.1
Super Star 6.0.0
Swirl 6.0.0
Texture Noise 6.0.0
ToonIt! 2.6
Topaz Adjust 5 10.0
Topaz Detail 3 10.0
Topaz Lens Effects 10.0
Topaz ReMask 3 10.0
Topaz Simplify 4 10.0
Topaz Star Effects 10.0
TopazRemaskAutomate NO VERSION
Water Drops 6.0.0
Watercolor 2.1.1
Weave 6.0.0
Wood 6.0.0
Plug-ins that failed to load: NONE
Flash:
onOne
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONE -
Yoga 2 Pro - Keyboard Not Working
My issue is that the keyboard of my Lenovo Yoga 2 Pro disables itself intermittently in Laptop Mode. I purchased this laptop (i7 cpu, 256GB SSD, 8GB memory) from BB a week ago and get it replaced twice (3 different units) and all had the same issue. Case of the first one I purchased was also cracked on the rear side. I powered the laptop to test it before I return it. Then I realized this keyboard issue. I was using it in laptop mode and keyboard backlight was going off by itself. First I thought it was just the backlight but keys were not functioning as well. Touchpad and Touchscreen were still functional. Time to time keyboard came back to life by itself and sometimes I needed to restart couple of times to get it work.
Next day I went to another BB store to get it replaced (the one I burchased was the last unit in other store). So I also got the last unit in this other BB store and went to school. After my classes I realised this one had the same keyboard issue. I checked if I had latest BIOS, drivers and software and updated everything. But there was no solution. I called lenovo tech support and the guy on the phone told me that it seems like a hardware issue and suggested me to get it replaced again via BB. I didn't think that it was a hardware issue. It seemed to me like the sensors drivers or firmware were thinking that I put the yoga in tablet mode and was disableing keyboard even in laptop mode. I tried uninstalling yoga software , disabling services such as YMC and intel thermal and power management from bios etc. etc. These things seemed to lower the number of issues but still keyboard was disableing itself time to time.
I went BB again to get another one. But of course I had to find another store that have the exact same model (and of course they had only one unit). I went and get that one. Guess what? It is same. I tried everythin. Installed my own copy of Windows 8.1 Pro and didn't install any lenovo software etc. Didnt work. I recovered to factory OS still same. I called lenovo tech support again to find some help. Only thing they could recommend me was to send the laptop for repair but I can not simply live without computer (I am computer science PhD. student need it access to a computer all the time).
I like the laptop so much and honestly I couldn't find another brand model with very high resolution screen i7 processor at least 8gb memory and 256GB ssd etc at this priice range. So I want to be able to use it. But every other minute or hour the keyboard disables itself. With the latest unit I got moving the lid (pushing and pulling screen back and forth) seems to help sometimes. Also tilting the laptop some times works.
Is there anyone else having this kind of issues? And more importantly is there anyone who managed to solve it?
I do not want to talk to tech support again. If possible I want to get in touch with some people from Lenovo software and drivers team so that I can help them diagnose the issue and test beta software firmware they might have.
PS: Why no bios/driver update for last couple of months?As stupid as it sounds, try folding the laptop fully into tablet mode, then fold it back to regular mode. This has been working for one of my clients.
NOT a driver issue - definitely a physical issue. Hopefully the folding back/forth continues to work.
(and since I'm a support resource, this kind of stuff makes me look bad when I recommend it to a client: "Yes, it is possibly the coolest laptop available on the market, but you just have to deal with a few issues like keyboard randomly stopping working and the wireless driver load intermittently not working after waking the laptop up. Other than those two minor issues, it's a great laptop!!" -
Adobe Photoshop CS3 has stopped working... HELP?
Everytime I try to make a GIF, and I select the length of the video, and press okay, a box comes out saying: Adobe Photoshop CS3 has stopped working. I've tried the "CTRL-ALT-SHIFT," but it doesn't work! Please help? ):
I make a GIF like this: File-Import-Video Frames to Layers.
Oh, and I have a Adobe Photoshop CS3 Extended.You'll probably going to have to uninstall, then re-install the application; but you need to provide a lot more information;
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I recently purchased a new desktop computer and installed Adobe CS3 Master Edition on it and I get the following error:
Adobe Photoshop CS3 has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Out of the entire suite of tools only Photoshop will not launch. The weird thing is i also had the same Adobe programs installed on my laptop and I have not made any installation updates to that machine and i am getting the same error. I have always installed the same software on my two home machines with no problem until now. Any help is appreciated.
Thanks,
AndyYou'll probably going to have to uninstall, then re-install the application; but you need to provide a lot more information;
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
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