Yoga 13 HDMI output no longer works after Windows 8.1 update
I recently updated to Windows 8.1 (big mistake!), and I am suddenly no loger able to connect my Yoga 13 to my Samsung TV through the HDMI output. When I connect the cable, the laptop screen is deactivated; the TV registers a signal, but displays a black screen with no audio. I was able to duplicate displays (even though the TV remained black), and the Screen Resolution dialogue said that no external display was detected.
I've already upgraded to all of the latest drivers, to no avail. I can't seem to find a solution on the forum or anywhere else. Anyone have an idea what the problem may be?
Hello KatieMcK
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are not able to connect your notebook to your TV using Windows 8, and I would be happy to assist you in this matter!
For further assistance, I will need to know:
The Product and Model Number of your notebook computer.
The version of Windows you had installed on your computer before upgrading.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
If you are able to use your TV to another HDMI connected device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
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HDMI connection no longer works after Windows 8 download
Hello,
I have a HP Touchsmart tm2t Notebook and was using an HDMI cord to connect to a television since I bought the computer in 2010. A few months back, I downloaded Windows 8 and ever since then, the HDMI connection to the TV no longer works. I've tried the troubleshooting steps that I could find and nothing seems to work. Any ideas?
Thanks in advance!Hello KatieMcK
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are not able to connect your notebook to your TV using Windows 8, and I would be happy to assist you in this matter!
For further assistance, I will need to know:
The Product and Model Number of your notebook computer.
The version of Windows you had installed on your computer before upgrading.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
If you are able to use your TV to another HDMI connected device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping! -
Satellite C850 - HDMI out no longer working after Windows 8.1 upgrade
Hi
can anyone help,
I have trawled the web to no avail.
I can no longer project the laptop screen to my plasma,
I have tried the Win + P buttons and nothing happens, turned on amd off with the hdmi cable connected etc.
Thanks in advance.Hi Palacio
So you upgraded the system to Win 8.1 as mentioned here:
http://www.toshiba.eu/innovation/generic/windows8_1-message/
From my point of view some of the Win 8.1 drivers are either missing, not upgraded or not installed properly.
Check this driver installation order and update the drivers if essential:
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4 Intel Display Driver - Upgrade
5 AMD Display Driver - Upgrade
6 Realtek Audio Driver - Upgrade
7 ATI HDMI Audio Driver - Upgrade
8 Intel PROSet/Wireless WiMAX Software - Upgrade
9 TOSHIBA System Driver - Upgrade
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12 TOSHIBA eco Utility - Upgrade
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Let me start by saying I am in the IT field, though clearly far from being great at it. I was updating a CP60-615DX at work with Win 7 x64 SP1. It installed with no errors or anything I'd consider abnormal. Once it was finished, the touchpad no long worked, as well as any mouse I'd hook up via Usb. So I checked Device manager, and the Touchpad is listed with the yellow exclamation mark, as well as mice I hook up. So I did what any respectable IT guy would do, I went to HP and downloaded x64 drivers for the Touchpad port and installed them. But they didn't fix the issue, literally nothing happened. So I installed the latest chipset drivers. Still nothing changed. So I uninstalled the device and manually added it by doing the advanced driver install for a new device, pointing it to the directory where the .exe file had placed the drivers. ...Nothing. So I uninstalled SP1,.... nothing. After uninstalling SP1, redid every aforementioned step, nothing. So my question is, **bleep**? Anyone know another way to fix an issue where the scrolling devices stop working and the drivers won't fix the issue?
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According to your description, since system reinstallation is not helpful, it's probably a hardware problem, it would be better to check if it is the device itself problem.
Roger Lu
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It seems that my original Epson driver for my Stylus Photo 750 is no longer working after my latest Tiger update. The system does recognise it but shows an exclamation mark behind it and refuses to print with it (the document stays in the waiting line forever). Reinstalling as well as repairing permissions didn´t help. Fortunately the Gimp Epson driver is still working but I have no access to my coloursync profiles with this driver.
I know that many printer drivers need to be rewritten for Leopard (one of the reasons I didn´t update yet) but it is not understandable why problems happen with a Tiger update.
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I just purchased a new 2015 refurbished PC. It worked great with Windows 8.1. Upon installing Windows 10, The Omen control did not work as well as the fan. Really - hardware failure. Give us a break. So, I went back to Windows 8.1. Also this year, I purchased an Envy X2. This PC included a bluetooth keyboard that kept detatching. Again - REALLY, the keyboard doesn't work. That's a pretty important part of the PC. I searched the forum for answers and all I found was the same old line that HP was working on it. I found meesages over a year old that had this same problem. So, back it went to Best Buy. I used to really like HP computers, but now, I can't say that anymore. So, do I trust HP to fix this in a timely manner, NO. Why - because they had to know about this issue alrady for quite a while. And, they did not fix it. I really hope they prove me wrong.!! I will give them 1 more week to fix it. After that, the PC will be returned. And HP PCs will be off my scratched off my list, except maybe the HP Spectre X360. To my amazement, I am even considering a MacBook Pro. Funny thing - the Spectre X360 is supposed to be a great laptop, But, Microsoft was heavily involved in the design process. That is certainly not an HP confidence buider. HP - THIS IS YOUR TIME TO "STEP UP TO THE PLATE" and fix this mess. TImes like these are opportuniies to win over customers or loose customers to the competiion. I really want to keep this PC. It is by your response to this problem that will determine the outcome.
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Hi,
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SplashID
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Daily Light (Love)
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Anyone else experiencing this issue as well with any Apps?
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Just thought I'd share that after the windows update I did
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This thread talks about the cache blocking trick:
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header("Expires: Mon, 20 Jul 1997 05:00:00 GMT");
header("Cache-Control: no-store, no-cache, must-revalidate");
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Hello,
I upgraded my w520 from Win 7 to Win 8 last year with zero problems.
Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
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Thank you!
Solved!
Go to Solution.try getting the communicastion utility installed under 8.1. The crossed image is the cameras security mode.
W530(2436-CTO): i7-3720QM, nVidia Quadro K2000M,16GB RAM, 500 GB hard drive, 128GB mSATA SSD, Ubuntu 14.04 Gnome, Centrino Ultimate-N 6300.
Yoga 3 Pro: Intel Core-M 5Y70, Intel HD 5300, 8GB RAM, 128GB eMMC, Windows 8.1, Broadcom Wireless 802.11ac. -
I have a Gateway ZX4971 that came from factory with Windows 7 installed, all specs and windows component info is below.
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Audio troubleshooter does not discover any connection issues.
There are no errors in device manager, speaker properties, or Audio Properties.
Volume Mixer shows audio is being played with sound indicator.
I must use a USB audio dongle and external speaker to have soundHi,
According to your description, since system reinstallation is not helpful, it's probably a hardware problem, it would be better to check if it is the device itself problem.
Roger Lu
TechNet Community Support -
Capacitive keys no longer working after windows 10 update
greetings
i updated my Nokia Lumia 520 , from windows 8.1 to windows 10, but the windows ,and the back capacitive buttons are no longer working, however the search button is responding. since these are the main navigation keys, i cnt do anything to use my phone
please helpBest to read this > Apple apparently kills Windows PC support in Safari 6.0
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Safari is no longer working after windows update I think
What do I need to provide for you guys to troubleshoot this?
Before doing a list of 28 updates of Windows I tested out some amount of programs.
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Keynote 09 is fine.
Both Numbers 09 and Pages 09 open, the window for choosing a template also opens.
I am not able to choose a template. Waited for several minutes ... no chance.
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Were you able to use Numbers 09 and Pages 09 after recent Mac OS X update ?
Any ideas what I could do ?
Thank you for help!May you try to run the applications from an other user account ?
If they behave flawlessly, the culprit is in your original user account.
In such case, it's often one or several preferences files which are corrupted.
Try to
quit the applications,
move the preferences files :
<startupVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Numbers. plist
<startupVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Pages.pl ist
to the desktop
restart the apps.
If they behave flawlessly, you know the culprits. Trash them.
Yvan KOENIG (VALLAURIS, France) dimanche 14 novembre 2010 19:34:52 -
System password no longer works after 10.9.4 update
YOU CAN READ MORE ABOUT IT HERE:
Re: Issues after Software OS X 10.9.4 (13E28) upgradeRe: Issues after Software OS X 10.9.4 (13E28) upgrade
Same problem, here, updated, pw n longer works, HOW TO FIX? Can’t install anything, any ideas?
HERE IS MY ENTRSFO, HOPE IT HELPS:
EtreCheck version: 1.9.12 (48)
Report generated July 18, 2014 at 11:49:39 AM PDT
Hardware Information:
27" iMac (Early 2011)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4 cores
16 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software:
OS X 10.9.4 (13E28) - Uptime: 1 day 11:8:27
Disk Information:
ST31000528AS disk2 : (1 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
Macintosh HD (disk2s2) / [Startup]: 999.35 GB (59.06 GB free)
Recovery HD (disk2s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5690H
HGST HUS724020ALE640 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 2 TB
Boot OS X (disk0s3) <not mounted>: 134.2 MB
HGST HUS724020ALE640 disk1 : (2 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
FireWire Information:
LaCie d2 quadra (button) 400mbit - 800mbit max
EFI (disk4s1) <not mounted>: 209.7 MB
Snow Leopard Copy (disk4s2) /Volumes/Snow Leopard Copy: 666.67 GB (18.36 GB free)
Desktop Download(s) from iMac (disk4s3) /Volumes/Desktop Download(s) from iMac: 666.67 GB (60.95 GB free)
OS Lion (disk4s4) /Volumes/OS Lion: 332.71 GB (3.91 GB free)
Recovery HD (disk4s5) <not mounted>: 650 MB
MBP COPY (disk4s6) /Volumes/MBP COPY: 333.09 GB (164.16 GB free)
Avid Mbox Pro 400mbit - 400mbit max
Thunderbolt Information:
Apple Inc. thunderbolt_bus
G-Technology G-RAID with Thunderbolt
Configuration files:
/etc/hosts - Count: 18
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4050 - SDK 10.8) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.HGST.driver.GDOCKDriver (1.0.3 - SDK 10.7) Support
[loaded] com.avid.driver.firewire.mboxpro (1.3.0 - SDK 10.7) Support
[loaded] com.digidesign.iokit.DigiDal (10.0f56 - SDK 10.6) Support
[not loaded] com.line6.driver.xtaudio (7.3.6 - SDK 10.7) Support
[not loaded] com.line6.iokit.ClassicNotSeizeVariaxIF (1.0.1) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[not loaded] com.wacom.kext.pentablet (5.3.3 - SDK 10.8) Support
[loaded] com.waves.driver.soundgrid (2.0.0) Support
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.line6.l6ksettingmgr.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] com.timesoftware.timemachineeditor.helper.plist Support
[running] com.waves.daemon.SoundGridProtocolService.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avid.mboxpro.helper.plist Support
[running] com.canon.MFManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.pentablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
iTunesHelper
SpeechSynthesisServer
uTorrent
G-Technology Assistant
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Cannot contact Adobe
EPPEX Plugin: Version: 10.0 Support
iLokClientHelper: Version: 3.6 - SDK 10.5 Support
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
RL Secure Plug-In Layer: Version: (null) - SDK 10.5 Support
MagellanPlugIn: Version: 1.2 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
Safari Extensions:
Conduit Search for Safari: Version: 1.0
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
UploadManager: Version: (null) - SDK 10.5 Support
Google Earth Web Plug-in: Version: 7.1 Support
ContentManager: Version: (null) - SDK 10.5 Support
RocketEngine: Version: (null) - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
Line6AudioMIDI Support
Mbox Pro Support
YAMAHA-USBMIDIPatch Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 875.71 GB
Destinations:
TIME MACHINE [Local] (Last used)
Total size: 1
Total number of backups: 3
Oldest backup: 2013-10-21 19:02:42 +0000
Last backup: 2014-03-19 11:19:09 +0000
Size of backup disk: Too small
Backup size 1 < (Disk used 875.71 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% SGProtocolService
1% DashboardClient
1% WindowServer
1% fontd
0% Safari
Top Processes by Memory:
999 MB com.apple.SpeechRecognitionCore.speechrecognitiond
459 MB DaisyDisk
360 MB mds_stores
180 MB Safari
164 MB Mail
Virtual Memory Information:
8.79 GB Free RAM
4.12 GB Active RAM
1.46 GB Inactive RAM
1.62 GB Wired RAM
1.76 GB Page-ins
9 MB Page-outs
Like Show 0 Likes(0)Me again, THANKS FOR HE TALENS well it kind of worked, but I had one chance and have not seen it since but all the root, or iCloud, basically all keychains might have been rest to defaults, but if I try a password, it hakes and says incorrect, the apple id worked though?!?
NIGHTMARE AND NEED THI FOR WORK, last backup (from apples time machine, not sure how old.
Your or anyones HELP! is greatly appreciated! -
HT202157 Apple TV No Longer Works after the most recent update (2.1.13)
Why can I no longer access the movies and tv shows I’ve already purchased in iTunes after the update? It was not until the most recent update as on 2/1/13 that I started having this issue. Please correct this so I can use what I paid for. Thanks
Same problem here, Apple, I'm pretty upset at the moment. My daughter's 12th birthday, and she wants to watch a movie we purchased through your software.
We love the normal apple usage...but, since your hardware and software are so stringently ruled...I have some expectations on the fact that it will actually work after the updates.
Customer service outside the apple store has been suspect for some time.
Please step up here, we've invested quite a lot in you, and we're feeling a bit let down at the moment.
No notice, no warnings, for all the messages you do send out, "hey the stuff you bought from us and can only play it back on us isn't going to be working for a while"...would be nice.
Or just fix it.
Scott West
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