Yoga 13 - Lot's of problems and no answers from Lenovo

Hi everyone
Just wanted to post my experiences with the Yoga 13 issues and explain the problems and what Lenovo is doing (or mostly not doing) in relation to these. I have been dealing with this for 9 weeks now already, for the first 7 weeks I remained quite calm with them about it. After that I’m afraid the situation has had to be escalated considerably. I won’t go into the full details of everything that has happened as it would take all day. Suffice to say that Lenovo have been terrible to deal with, lied continually and ignore anything they don’t want to do (much like on this forum).
I appreciate that not everyone seems to be having all of these issues. But each of them is widely reported on Lenovo’s forums here. Lenovo accept it conversations with me that these are all valid issues with the Yoga and justify it by saying that Ideapad laptops are not as good quality as Thinkpads.
Also worth stating is that my work is in an advisory role for a company that is a large Lenovo customer. This should never have been a consideration as the Yoga was a personal purchase. Unfortunately Lenovo chose to involve their sales people and teams who I deal with for work related issues. This only really meant that internal communication at Lenovo between departments was even worse than usual and it meant different departments offered different things and gave different explanations. I wanted to be treated as any other customer would be who had purchased a Yoga 13.
Wifi card, range and signal strength are terrible. It also drops connections and sometimes won’t wake from sleep. During general usage the low quality, cheap realtek wifi card proves to be very poor. It is connected via an internal USB hub which goes someway to explain why it has sleep issues. For some reason Lenovo decided to design this computer with the antennas beneath the keyboard under a layer of metal shielding. This already provides a terrible level of signal. Couple this with the two additional layers of metal on the top and bottom of the machine and turning it into tablet mode seriously reduces the wifi strength even further. This is a flawed design decision and I consider it a fault, especially considering the pricing of this computer. Due to the wireless issues the computer drops connections often and many times won’t reconnect. I set up the yoga after it’s replacement wifi card next to a Thinkpad, Macbook Pro and Sony Vaio, all of the other computers connected at more than twice the speed that the Yoga is able to even at only 6ft from the wifi access point. If Lenovo wish to charge so much for a laptop and advertise it as having ‘n speed’ wifi then it should be comparable to other similarly priced laptops. While not a fault, I also find the inclusion of only a single band 2.4ghz wifi card to be quite unacceptable considering the price of the computer, no other competing products choose to go for such low quality components in their premium priced products, it is simply not fit for purpose. Lenovo accepted the wifi as a major issue with the U310 and U410 models but of course making any kind of statement of a known problem will be costly for them, so they choose to ignore customers as it is less expensive to deal with.
I find it interesting that some users report their wifi as being perfect. I would ask anyone who claims this to connect it along with another laptop to the same network and move more than 15 ft from the router and try to copy some files across the network. Compare the two and see the difference. If you already have less than a 20Mbps internet connection and don’t use your wireless network for anything other than internet access quite close to the router then you’ll probably not have the same problem as much.
Solution: There is none. Lenovo will replace the wifi card for another one under the warranty but it won’t fix the problem and the flawed design. For a proper solution to this problem then read at the bottom of this post regarding replacement/refund options that Lenovo are offering in this situation. Fiddling with wifi settings and routers is not a solution when every other computer (including Lenovo ones) works perfectly on that network.
The touchscreen cuts out and requires a reset to start working again. During operation the touchscreen simply stops responding. A full reset is required to make it work again. The fact that a reset fixes it instantly shows to me that this isn’t a hardware fault. It is a further example of Lenovo’s flawed design and also perhaps a software issue. The touchscreen is also attached to the internal USB hub, whether this is related to the wifi problem above I am unsure. This is completely unacceptable on a touch based device and is not fit for purpose. 
Solution: There is none. Lenovo will replace the touchscreen under the warranty but it won’t fix the problem and the flawed design. For a proper solution to this problem then read at the bottom of this post regarding replacement/refund options that Lenovo are offering in this situation.
The autorotate stops responding. Again as a tablet device the autorotate is an important feature. Since coming back from repair with Lenovo it has started occasionally not responding. I was told to flip the machine over, open and close and press the ‘autorotate on/off’ button a few times as a solution. This is not an acceptable solution on an expensive machine and is not fit for purpose on a tablet based machine.
Solution: Lenovo recommend pressing the button a few times and opening and closing the lid. Restarting also might help. This is not a solution.
The keyboard is extremely low quality, bounces and is uncomfortable to use over an extended period. Lenovo have always been well known for producing great quality keyboards. However the cheap one they decided to put on the Yoga is really not fit for purpose. It is a simple panel keyboard that is secured in place using double sided sticky tape. Seriously, a taped down keyboard on a premium priced computer! It started to come up in one corner and pivots around several of the keys in the upper right corner. I added more double sided sticky tape under it to better secure it (as recommended on Lenovo’s customer support forums), this worked for a short while to hold it down better. The keyboard was replaced by lenovo as part of the repairs. It is still bouncy though, low quality and uncomfortable to type on for extended periods.
Solution: Lenovo will replace the keyboard under warranty. But the new one is still stuck down with double sided sticky tape.
The touchpad sticks and occasionally stops working. As the touchpad is the same as others used in competing products I can only assume this is a driver related issue. However, as the Yoga has been released for 6 months now it should have been addressed with a driver update by now. Lenovo don’t seem to care about this. They will replace it under warranty, but it won’t fix anything.
Solution: Lenovo will replace the touchpad under warranty. The new one will still be the same.
The paint peels off the corners of the device’s metal top and bottom. Due to the soft touch paint finish applied to the metal top and bottom of the machine then it rubs of in high usage areas such as the hinge and the corners. The aesthetics of a premium priced computer are actually important and it should not happen. This appears to be a flaw in the design of the machine again and makes it unfit for purpose.
Solution: Lenovo will try to tell you that it is not covered by the warranty and that you did it yourself. After a lot of pushing they will replace both the top and bottom panels under the warranty.
Lenovo, particularly their service centre team, are very unresponsive to questions about these issues. They will claim on first ask that they have no knowledge of any of these issues. Then they will try to blame the user and how they use the machine. After further pushing they actually will start to do something.
Options available to customers. These have all been offered to me by Lenovo over the last few weeks. 
Repair: Lenovo will take in your machine for repair and replace every single component (as they did with mine). They refuse to replace the machine initially as the terms of the warranty state ‘repair’. This will not fix the issues as it is due to flawed design and cheap internal components. I have had mine taken in now 4 times, of which they kept it for a week twice now.
Sell it privately with free product compensation: This was a very strange offer and one I felt a little uncomfortable about. Lenovo offered that if I chose to sell the machine privately (as they have so many problems) then they would give me a free Thinkpad Tablet 2 as compensation for the loss of value. I thought about this but turned them down, it seemed a little too dodgy to me.
Replacement with another Yoga: Lenovo offered me a replacement Yoga machine. They claimed a couple of weeks ago that a new model was arriving with a revised wifi design and CPU. Unfortunately when these arrived in stock (these are the ones reported a few posts back) they found they still have the same Realtek wifi card and flawed antenna design. So they quickly told me they didn’t want to do this anymore and offered new options. I would have been happy with the option if they had fixed the issues in the new one.
Replacement with a Lenovo X1 Carbon Touch at no extra cost: I have been offered a replacement for my Yoga with an X1 Carbon Touch. It is the only other machine in Lenovo’s product lineup that has an equivalent specs list. I said that this was a perfectly acceptable solution but they have since pushed me into the final option, refund.
Refund: Lenovo have offered me a full refund for the machine even though it was bought from a retail shop. In Hong Kong we are not lucky enough to have 30 day returns and things like that so shops don’t want to be involved after 7 days. Lenovo have said that they will issue a full refund to me. This was the option they chose in the end of the three acceptable ones. However they are now kicking their heels on it and have told me it will be another 3 weeks before they can think about doing it.
Although reading these may seem like Lenovo have attempted to do their best. Unfortunately that couldn’t be further from the truth. This has taken nearly 10 weeks of my time so far. Lenovo have attempted at every step of the way to tell me it is not covered by warranty or that the issue does not exist (or is my own fault). I have had to create videos showing the problems, document and take photos of everything. They have hardly ever initiated a conversation about this and I have had to make every single call. It reached the point where I had to threaten legal action before they finally offered some proper solutions. 
My recommendation for anyone thinking of buying a Yoga 13 is to think again. Although some people seem happy with theirs, I can’t see that any of the machines can really be perfect with so many flaws. The price is the same as other premium machines from Apple, Sony, Asus and Samsung. Buy one of these and you will be much happier.
For those that already bought one and has problems then it is a little bleak without some arguing. Lenovo are ignoring the problems posted here on the forums and trying to tell customers that ‘no one else is having that problem’. It took a lot of online attention before they accepted the flawed design with the U310 and U410 models. My hope is that they do take notice of their customers in this case but I am very doubtful that they will as it would cost them money (they are after all a business so money comes first over customers). If anyone would like to follow up with Lenovo and would like to reference my case when seeking the resolution options then I will post my customer service reference numbers when I get back to the office on Monday. I am based in Hong Kong but Lenovo warranties on the Yoga are international so I feel options should be the same for all customers.
Maybe my expectations are too high, I just expected a computer that costs more than $1000 to work properly out of the box.
Moderator edit:  Material which breaches forum rules deleted 

As  I don't want to install additional software to measure temparetures I can't tell you about my exact core temperatures. However, I can tell you that my fans go off again when load decreases for some time.

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    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide: 0x0000000005000000
    Kernel text base: 0xffffff8005200000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 8855382461912
    vm objects:14602336
    vm object hash entri:2076720
    VM map entries:2051600
    pv_list:5529600
    vm pages:72233856
    kalloc.64:6152192
    kalloc.128:3887104
    kalloc.256:2027520
    kalloc.512:1933312
    kalloc.4096:1929216
    kalloc.8192:3358720
    ipc ports:1636800
    vnodes:16507128
    namecache:7025760
    HFS node:21840864
    HFS fork:6643712
    buf.4096:1671168
    buf.8192:122871808
    ubc_info zone:3734424
    vnode pager structur:2076720
    Kernel Stacks:1933312
    PageTables:31158272
    Kalloc.Large:12392309
    last loaded kext at 356342490204: com.apple.filesystems.smbfs     1.8 (addr 0xffffff7f86e7d000, size 229376)
    last unloaded kext at 389827949503: com.apple.filesystems.msdosfs     1.8 (addr 0xffffff7f86e6f000, size 57344)
    loaded kexts:
    com.apple.filesystems.smbfs     1.8
    com.apple.driver.AudioAUUC     1.60
    com.apple.driver.AGPM     100.12.87
    com.apple.driver.X86PlatformShim     1.0.0
    com.apple.driver.AppleHDA     2.3.7fc4
    com.apple.iokit.IOUserEthernet     1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager     4.1.3f3
    com.apple.Dont_Steal_Mac_OS_X     7.0.0
    com.apple.driver.AppleSMCPDRC     1.0.0
    com.apple.driver.ApplePolicyControl     3.3.0
    com.apple.driver.AppleLPC     1.6.0
    com.apple.driver.AppleUpstreamUserClient     3.5.10
    com.apple.driver.AppleBacklight     170.2.5
    com.apple.driver.AppleMCCSControl     1.1.11
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.filesystems.autofs     3.0
    com.apple.driver.AppleMikeyDriver     2.3.7fc4
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.1.3f3
    com.apple.driver.AppleIntelHD4000Graphics     8.1.0
    com.apple.driver.AppleSMCLMU     2.0.3d0
    com.apple.driver.AppleIntelFramebufferCapri     8.1.0
    com.apple.driver.SMCMotionSensor     3.0.3d1
    com.apple.driver.AppleUSBTCButtons     237.1
    com.apple.driver.AppleUSBTCKeyboard     237.1
    com.apple.driver.AppleIRController     320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
    com.apple.BootCache     34
    com.apple.iokit.SCSITaskUserClient     3.5.5
    com.apple.driver.XsanFilter     404
    com.apple.iokit.IOAHCIBlockStorage     2.3.1
    com.apple.iokit.AppleBCM5701Ethernet     3.6.0b1
    com.apple.driver.AppleSDXC     1.4.0
    com.apple.driver.AirPort.Brcm4331     614.20.16
    com.apple.driver.AppleAHCIPort     2.5.1
    com.apple.driver.AppleFWOHCI     4.9.6
    com.apple.driver.AppleUSBHub     5.5.5
    com.apple.driver.AppleUSBXHCI     5.5.5
    com.apple.driver.AppleUSBEHCI     5.5.0
    com.apple.driver.AppleEFINVRAM     1.7
    com.apple.driver.AppleSmartBatteryManager     161.0.0
    com.apple.driver.AppleACPIButtons     1.7
    com.apple.driver.AppleRTC     1.5
    com.apple.driver.AppleHPET     1.8
    com.apple.driver.AppleSMBIOS     1.9
    com.apple.driver.AppleACPIEC     1.7
    com.apple.driver.AppleAPIC     1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0
    com.apple.nke.applicationfirewall     4.0.39
    com.apple.security.quarantine     2
    com.apple.driver.AppleIntelCPUPowerManagement     196.0.0
    com.apple.driver.DspFuncLib     2.3.7fc4
    com.apple.iokit.IOAudioFamily     1.8.9fc11
    com.apple.kext.OSvKernDSPLib     1.6
    com.apple.iokit.IOSurface     86.0.4
    com.apple.iokit.IOSerialFamily     10.0.6
    com.apple.driver.X86PlatformPlugin     1.0.0
    com.apple.iokit.IOBluetoothFamily     4.1.3f3
    com.apple.driver.AppleHDAController     2.3.7fc4
    com.apple.iokit.IOHDAFamily     2.3.7fc4
    com.apple.driver.AppleGraphicsControl     3.3.0
    com.apple.driver.IOPlatformPluginFamily     5.3.0d51
    com.apple.iokit.IOFireWireIP     2.2.5
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.kext.triggers     1.0
    com.apple.driver.AppleSMBusController     1.0.11d0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport     4.1.3f3
    com.apple.driver.AppleSMBusPCI     1.0.11d0
    com.apple.iokit.IOAcceleratorFamily     30.14
    com.apple.iokit.IONDRVSupport     2.3.7
    com.apple.iokit.IOGraphicsFamily     2.3.7
    com.apple.driver.AppleSMC     3.1.4d2
    com.apple.driver.AppleUSBMultitouch     237.3
    com.apple.iokit.IOUSBHIDDriver     5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter     1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily     1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.6
    com.apple.driver.AppleUSBMergeNub     5.5.5
    com.apple.driver.AppleUSBComposite     5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.5.5
    com.apple.iokit.IOBDStorageFamily     1.7
    com.apple.iokit.IODVDStorageFamily     1.7.1
    com.apple.iokit.IOCDStorageFamily     1.7.1
    com.apple.iokit.IOAHCISerialATAPI     2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.5
    com.apple.iokit.IOEthernetAVBController     1.0.2b1
    com.apple.iokit.IO80211Family     522.4
    com.apple.iokit.IONetworkingFamily     3.0
    com.apple.iokit.IOAHCIFamily     2.3.1
    com.apple.iokit.IOFireWireFamily     4.5.5
    com.apple.driver.AppleThunderboltNHI     1.6.3
    com.apple.iokit.IOThunderboltFamily     2.2.6
    com.apple.iokit.IOUSBUserClient     5.5.5
    com.apple.iokit.IOUSBFamily     5.5.5
    com.apple.driver.AppleEFIRuntime     1.7
    com.apple.iokit.IOHIDFamily     1.8.1
    com.apple.iokit.IOSMBusFamily     1.1
    com.apple.security.sandbox     220.2
    com.apple.kext.AppleMatch     1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages     345
    com.apple.iokit.IOStorageFamily     1.8
    com.apple.driver.AppleKeyStore     28.21
    com.apple.driver.AppleACPIPlatform     1.7
    com.apple.iokit.IOPCIFamily     2.7.3
    com.apple.iokit.IOACPIFamily     1.4
    com.apple.kec.corecrypto     1.0
    Interval Since Last Panic Report: 277722 sec
    Panics Since Last Report: 1
    Anonymous UUID: A31E45CB-FCFE-5C04-65FE-507480882F34
    Thu Apr 11 09:41:55 2013
    panic(cpu 1 caller 0xffffff80302b7e95): Kernel trap at 0xffffff80302676ed, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000055b4505f, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff803ba09620, RCX: 0xffffff803b9a2e70, RDX: 0x0000000000010000
    RSP: 0xffffff80a310b360, RBP: 0xffffff80a310b4a0, RSI: 0xffffff803ba19620, RDI: 0xffffffffffffe000
    R8: 0x0000000000000000, R9: 0xffffffffffffffff, R10: 0x0000000000000010, R11: 0xffffff80a310b7b8
    R12: 0xffffff803ba09620, R13: 0xffffff80329b5e80, R14: 0x0000000000000000, R15: 0xffffff80329b5e90
    RFL: 0x0000000000010203, RIP: 0xffffff80302676ed, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80a310b000 : 0xffffff803021d626
    0xffffff80a310b070 : 0xffffff80302b7e95
    0xffffff80a310b240 : 0xffffff80302cd4dd
    0xffffff80a310b260 : 0xffffff80302676ed
    0xffffff80a310b4a0 : 0xffffff8030282b24
    0xffffff80a310b560 : 0xffffff8030290c6c
    0xffffff80a310b580 : 0xffffff8030327393
    0xffffff80a310b670 : 0xffffff80304f98cf
    0xffffff80a310b700 : 0xffffff8030310d5d
    0xffffff80a310b750 : 0xffffff80303086a6
    0xffffff80a310b800 : 0xffffff8030308564
    0xffffff80a310b840 : 0xffffff80305546d9
    0xffffff80a310ba80 : 0xffffff8030553d93
    0xffffff80a310bf50 : 0xffffff80305e063a
    0xffffff80a310bfb0 : 0xffffff80302cdd23
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide: 0x0000000030000000
    Kernel text base: 0xffffff8030200000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 2298630421057
    last loaded kext at 266105022872: com.apple.filesystems.msdosfs     1.8 (addr 0xffffff7fb1e6f000, size 65536)
    last unloaded kext at 546050662848: com.apple.filesystems.msdosfs     1.8 (addr 0xffffff7fb1e6f000, size 57344)
    loaded kexts:
    com.apple.driver.AudioAUUC     1.60
    com.apple.driver.AGPM     100.12.87
    com.apple.driver.X86PlatformShim     1.0.0
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.driver.AppleHDA     2.3.7fc4
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.1.3f3
    com.apple.driver.AppleLPC     1.6.0
    com.apple.driver.AppleUpstreamUserClient     3.5.10
    com.apple.driver.AppleIntelHD4000Graphics     8.1.0
    com.apple.iokit.IOUserEthernet     1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager     4.1.3f3
    com.apple.Dont_Steal_Mac_OS_X     7.0.0
    com.apple.driver.ApplePolicyControl     3.3.0
    com.apple.driver.SMCMotionSensor     3.0.3d1
    com.apple.driver.AppleSMCPDRC     1.0.0
    com.apple.driver.AppleMikeyDriver     2.3.7fc4
    com.apple.driver.AppleSMCLMU     2.0.3d0
    com.apple.driver.AppleBacklight     170.2.5
    com.apple.driver.AppleIntelFramebufferCapri     8.1.0
    com.apple.driver.AppleMCCSControl     1.1.11
    com.apple.filesystems.autofs     3.0
    com.apple.driver.AppleUSBTCButtons     237.1
    com.apple.driver.AppleUSBTCKeyboard     237.1
    com.apple.driver.AppleIRController     320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
    com.apple.BootCache     34
    com.apple.iokit.SCSITaskUserClient     3.5.5
    com.apple.driver.XsanFilter     404
    com.apple.iokit.IOAHCIBlockStorage     2.3.1
    com.apple.driver.AppleUSBHub     5.5.5
    com.apple.driver.AppleFWOHCI     4.9.6
    com.apple.iokit.AppleBCM5701Ethernet     3.6.0b1
    com.apple.driver.AppleSDXC     1.4.0
    com.apple.driver.AppleUSBEHCI     5.5.0
    com.apple.driver.AirPort.Brcm4331     614.20.16
    com.apple.driver.AppleUSBXHCI     5.5.5
    com.apple.driver.AppleAHCIPort     2.5.1
    com.apple.driver.AppleEFINVRAM     1.7
    com.apple.driver.AppleSmartBatteryManager     161.0.0
    com.apple.driver.AppleACPIButtons     1.7
    com.apple.driver.AppleRTC     1.5
    com.apple.driver.AppleHPET     1.8
    com.apple.driver.AppleSMBIOS     1.9
    com.apple.driver.AppleACPIEC     1.7
    com.apple.driver.AppleAPIC     1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0
    com.apple.nke.applicationfirewall     4.0.39
    com.apple.security.quarantine     2
    com.apple.driver.AppleIntelCPUPowerManagement     196.0.0
    com.apple.driver.DspFuncLib     2.3.7fc4
    com.apple.iokit.IOAudioFamily     1.8.9fc11
    com.apple.kext.OSvKernDSPLib     1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport     4.1.3f3
    com.apple.driver.AppleHDAController     2.3.7fc4
    com.apple.iokit.IOHDAFamily     2.3.7fc4
    com.apple.iokit.IOAcceleratorFamily     30.14
    com.apple.iokit.IOSurface     86.0.4
    com.apple.iokit.IOSerialFamily     10.0.6
    com.apple.iokit.IOBluetoothFamily     4.1.3f3
    com.apple.iokit.IOFireWireIP     2.2.5
    com.apple.driver.AppleSMBusPCI     1.0.11d0
    com.apple.driver.AppleGraphicsControl     3.3.0
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.iokit.IONDRVSupport     2.3.7
    com.apple.driver.AppleSMBusController     1.0.11d0
    com.apple.iokit.IOGraphicsFamily     2.3.7
    com.apple.kext.triggers     1.0
    com.apple.driver.X86PlatformPlugin     1.0.0
    com.apple.driver.AppleSMC     3.1.4d2
    com.apple.driver.IOPlatformPluginFamily     5.3.0d51
    com.apple.driver.AppleUSBMultitouch     237.3
    com.apple.iokit.IOUSBHIDDriver     5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter     1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily     1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.6
    com.apple.driver.AppleUSBMergeNub     5.5.5
    com.apple.driver.AppleUSBComposite     5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.5.5
    com.apple.iokit.IOBDStorageFamily     1.7
    com.apple.iokit.IODVDStorageFamily     1.7.1
    com.apple.iokit.IOCDStorageFamily     1.7.1
    com.apple.iokit.IOAHCISerialATAPI     2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.5
    com.apple.iokit.IOUSBUserClient     5.5.5
    com.apple.iokit.IOFireWireFamily     4.5.5
    com.apple.driver.AppleThunderboltNHI     1.6.3
    com.apple.iokit.IOThunderboltFamily     2.2.6
    com.apple.iokit.IOEthernetAVBController     1.0.2b1
    com.apple.iokit.IO80211Family     522.4
    com.apple.iokit.IONetworkingFamily     3.0
    com.apple.iokit.IOUSBFamily     5.5.5
    com.apple.iokit.IOAHCIFamily     2.3.1
    com.apple.driver.AppleEFIRuntime     1.7
    com.apple.iokit.IOHIDFamily     1.8.1
    com.apple.iokit.IOSMBusFamily     1.1
    com.apple.security.sandbox     220.2
    com.apple.kext.AppleMatch     1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages     345
    com.apple.iokit.IOStorageFamily     1.8
    com.apple.driver.AppleKeyStore     28.21
    com.apple.driver.AppleACPIPlatform     1.7
    com.apple.iokit.IOPCIFamily     2.7.3
    com.apple.iokit.IOACPIFamily     1.4
    com.apple.kec.corecrypto     1.0
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
    Serial ATA Device: MATSHITADVD-R UJ-8A8
    USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7

    I did not mean to suggest that memory replacement is THE solution. But if you want more memory anyway, replacing the memory would fix it if this were a memory probelm.
    Memory problems are hard-to-find. It may take a week of overnight testing and still come up empty.
    One old technique I have used when stuck is to swap the two memory modules with each other. This sometimes changes the symptoms enough to catch the problem. Sometimes not.

  • T61 Display Problem and Annoying Noise from ESC button area

    I have two problems with my T61, model 6460-66U. One's with display and another is annoying noise coming from ESC button area.
    Ordered in Feb, 2008 for college use, as soon as I start to use it there's some problem with the display quality. When using Aero there would be black square spots appearing on screen and would disappear when hovering mouse over these areas. Processing speed is somewhat slow when using Aero. While switching to Basic Vista style, those black square spots will only appear in the Windows Photo Gallery's left corner, like the image shows: http://farm4.static.flickr.com/3149/2746362257_6dc6a4d6a2_o.jpg  When playing videos, like avi, rmvb, wmv files, there's a common problem that the screen in the media player keeps flashing with the green color. I thought it was the RAM, because it's 1G so it got upgraded to 3G over summer break. Hoping the problem would be solved, but not . Recover the system back to factory status helps a little, but after upgrading the newest driver (7.15.11.7597) of Nvidia 140m there would be sudden black out on screen, and notice of display driver stopped working. When degrade to 7.15.11.129 version it runs fairly well but problem with Photo Gallery and videos as mentioned above still exist. I found a Korean media player which could fix the video playing problem, but with Windows Media player, Realplayer and other major video player the problem still exists. Screenshot of the problem is here http://farm4.static.flickr.com/3087/2746362307_aff12c556c_o.jpg  I upgraded BIOS, but laptop would become slow and video images would blur/double shadows. So I swtiched it back.
    And recent few days, there's annoying noise coming from in the upper left corner, where ESC button is. I don't know whether it's from the fan or the AC adapter, it's like Zssssss, and if I press my finger on it, the noise would be a little louder. There's a similar problem that I noticed in the first few weeks with the experience of this laptop, whenever I maximize the volume (both volume control of computer and the music player), some annoying noise, which is similar to this Zsss sound but louder will buzzing along with music. Didn't care much about that since if I don't maximize the volume it would just be fine. But this time the whining noise won't disappear. What probably cause this?  Anyway to fix it, like replacing certain parts??
    Suggessions and help would be very much appreciated. Thanks!!
    Original description: T7300(2GHz), 1GB RAM, 160GB 5400rpm HD, 15.4in 1680x1050 LCD, 128MB nVIDIA Quadro NVS 140M, CDRW/DVDRW, Intel 802.11agn, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Secure chip, Fingerprint reader, Intel Turbo Memory, 6c Li-Ion, WinVista Business
    Message Edited by dream on 08-09-2008 09:35 AM
    Message Edited by dream on 08-09-2008 09:38 AM

    Dirt can get under the button in an instant.
    I use a strong suction vacuum cleaner and tip the computer from side to side and upside down while clicking the button to suck out the dirt.

  • Static lines problem and bad response from Apple employee

    I first saw the static lines in my iphone5's keyboard and then again while opening a folder. It was only after 3 days from my purchase. The very next day I went to the Apple store of Shibuya (JAPAN) with my Japanese friend and talked the problem with Apple's employee but the response was really cold(rude, not like that of Apple store employee) Without listening to the whole thing he asked us to consult with Apple's technician in 2nd floor if we have any hardware issues and then leaved us without a single more word. It felt like an insult and then we returned back home with some bad images of Apple's employee in our mind. That was not our first visit there but definitely was first to get such a rude response.
    Today once again I saw the same problem  in my iPhone5. I am not sure if they will take my problem seriously or not if I visit there again. There in Silicon valley, Tim cook talks about the best customer experience in Apple store, but here in Japan we had a worst customer experience.
    Tim, better provide normal customer service first than only talking about best customer experience.

    ok...  just an FYI, this is a user to user forum... therefore no one from Apple will ever see your complaint.  You can file your complaint at www.apple.com/feedback.  In the situation with your phone, you can also contact your carrier and see if they will swap the device for you.  In the USA I have Sprint, and had a similar issue when the 4S was released.  Apple claimed they had no fix for it.  Then I went to Sprint, and they swapped the phone for me and the issue was resolved.  I haven't read anything about this issue with the 5 though.

  • Strange problem and clicking sound from speakers!

    I have problem with sound but this is strange one and i can't find solution anywhere... I am pretty good with computers and i usualy find solutions on internet when i have problem but this is something i can't solve by myself... My laptop is HP 355 G2 and i have Windows 10 installed on it but the same problem was on Windows 8.1 too... So after clean installation of Win10 the sound was good and worked normaly for 2-3 days and now i only hear a clicking sound from speakers when audio is playing but the strange thing is that when i pick up laptop from the table the sound start to work for few seconds and then the clicking sound comes back again, so i suspect that this has something to do with accelerometer which is built  in laptop for hard disc parking in case of drop or something like that... I tryed to uninstal/disable driver for accelerometer but windows install it again emidiatly after reboot, i tryed clean install few times and problem apears again and again... I just don't know anymore what to try to do in order to solve this so if anyone know anything about this please help... And i forgot to say that headphone jack work normaly and when i plug the headphones or external speakers in headphones jack the sound works but the clicking sound still comes out from built  in speakers... Thanks in advance and sorry for my English, it is not my native language and there is no support forums on my native language witch is Serbian...

    So i tried few more things like disable/enable sound card, driver reinstalation, bitrate changing and everything elese i could find here on forums or on the net (pretty much same stuff like here could be find on internet) and strange thing is that no one have same or similar problem like me... i just don't know anymore what to do...

  • Consider below example and need answers from group considering TOAD tool

    1) Suppose my emp table is in sql server database
    2)My dept table is in oracle database
    How can i write a sql query joining this two tables to accomplish various activities...using TOAD tool.
    Example:-If it can be done by importing sql server table to oracle ...how to do it using TOAD suppose if my TOAD is connected to oracle or both databases?
    Sorry to post if this is very simple question but answers would be highly helpful in this regard....

    For assistance with using TOAD, you should ask on the toad forums over on the Quest website www.quest.com, as they are the people who have produced that tool.
    In principle you should create a database link, using heterogenous services to connect to the SQL Server database, and then you can query the data such as:
    select *
    from dept, emp@sqldb
    (where sqldb is the name of the database link you create)
    Of course you could export and import the data, but it depends if you want to query the data on the fly or whether you want a one-off migration of the data etc.
    TOAD has features to do most oracle things like creating database links etc. but that's outside the scope of this forum, which is for Oracle SQL and PL/SQL questions.

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