Yoga 13 touchpad not working at one spot

Hi,
i bought an Ideapad Yoga 13 from amazon and it has one problem. One spot on the left side of the touchpad is not working. When I move my finger to that point, the cursor does not move and the little icon in the notification area of Windows 8 does not show any pressure. The area goes from top to the bottom of the touchpad but is only a few millimeters wide. This is very annoying when I move my finger from one side of the touchpad to the other for example when I'm dragging something with the cursor, because at this point the cursor just stops.
Could this be a problem with the driver or is my touchpad faulty and I should just send the Yoga 13 back? Also do I send it to amazon or lenovo?
Thanks for any answers and suggestions.

hi pagefault,
Welcome to Lenovo Community Forums!
One way to try this out is to Uninstall the Synaptics Driver and try the touchpad using windows driver if it still the same.
To Remove Synaptics Driver:
 Go and open Control Panel / Programs and Feature / uninstall a program
You will see Synaptics as one of the programs, Uninstall that and restart the Computer.
Once restarted Try the touchpad and see if the problem is still there.
    Verify that the synaptics driver is uninstalled by Checking the mouse properties
                Open Control Panel / Hardware and Sound / Mouse
      This option should be gone if the synaptics driver is uninstalled
If Without a driver,  you're still having the same issue I would consider this as a Hardware Concern.
You can contact Amazon or Lenovo Technical Support  about the issue.
If the problem disappeared without a driver
Try reinstalling the Synaptics driver by downloading and installing this
Synaptics TouchPad Driver for 64-bit Windows
Best Regards
Solid Cruver
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

  • Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - not working for one user - working for another

    Hi,
    I recently have an issue with Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - NOT working for one user - working for another.
    Windows 7 updates recently installed ???
    By checking the device properties on the user that works - "Synaptics PS/2 Port Touchpad 13/10/2011 Version 15.3.29.0"
    When the other user logs on, the touchpad works for a few seconds, then a displays a black square with a red diagonal line through it, then the touchpad won't respond. Trying to use the keypad to navigate to system diagnosics or anything to find further info is useless....

    Hey eagle_no11,
    Thank you for joining the HP Support Community!
    I will do my best in assisting to hopefully get the TouchPad to work on the second user profile.
    What I would like to start off with, is to restore the original Synaptics drivers onto the profile that is not working correctly. I have included the document Using Recovery Manager to Restore Software and Drivers (Windows 7).
    Once you have installed the original drivers, you will need to complete all updates from both HP, as well as Windows. For these updates, if you open the HP Support Assistant, and select Maintain, you should see an option for updating.
    Please let me know how these steps do work out for you.
    Have a great day!
    I worked on behalf of HP

  • MSI GS70 20D Touchpad not working after login when I upgraded to 8.1

    Short situation: I upgraded my laptop to windows 8.1, and the touchpad stopped working on the start/desktop screens. I could move it before I logged in, and after it would work for a few seconds, but then it would just stop. An external mouse works just fine, but I still don't want my touchpad not working.
    I looked on the MSI USA technical support page, and it said to delete the old drivers for the touchpad and download new ones. I deleted the drives, but every time I try to download the new ones, I get a window that says my touchpad isn't plugged in, and that the drive isn't compatible with my touchpad, which doesn't make sense to me because I looked up my product specifically and tried all three touchpad drivers. None of them worked.
    Now I can't use the touchpad at all because I deleted the drivers, so it would seem that the computer doesn't know it has a touchpad because it won't register the touchpad in my devices tab.
    Does anyone know what I can do to solve this? Or to at least get the touchpad to register again? I just got this computer for Christmas, I've treated it very well so it hasn't banged up against anything or been dropped or mistreated, so I cannot understand why this is happening. It worked before the 8.1 update, so I'm pretty sure the issue has something to do with that.

    UPDATE: So I managed to fix the touch pad by deleting the driver and rebooting, which is weird because I removed the driver completely and never reinstalled it, so the computer shouldn't really know it has a touch pad. But every time I reboot the computer after fixing it, the touch pad goes back to it's old problem and I need to redelete and reboot all over again.
    Also, My computer has begun to randomly freeze and not respond to anything, with one such event leading to a blue screen with a WHEA_UNCORRECTABLE_ERROR message. The computer has frozen a total of 6 times, at different moments; when I'm typing on microsoft word, at the login screen, even right when it starts up and the msi loading screen is up. 5 of these times have required a forced shut down, the first time the computer shut off on it's own because it ran out of battery power.
    Finally, my computer has begun to periodically for long stretches of time stopped detecting wireless networks and is asking to be plugged into an ethernet cable to connect to the internet. This has never happened to me before, and I know I haven't turned off my network sharing center.
    I'm not sure why this is all suddenly happening. It's not like I'm banging my laptop against walls. I'm very careful when I move and use my GS70, so these problems are greatly concerning to me because I just got this computer at Christmas.

  • Lenovo Z5070 Touchpad not working

    Hello everyone, 
    I bought one lenovo z5070 20 day ago. But at the 3rd of the day touchpad was not working very well. I updated drivers, formatted laptop and tried again. Touchpad working cofusingly. When i touch at touchpad it is not working first  after few seconds it is working. But when I'm use mouse and after using mouse ı try to use touchpad again. It is not working again and again. 
    What could i do for fixing this issue ?
    Thanks..
    Lenovo Z 5070 Model Name : 20354
    Serial Number : 59-432087

    Hi Salihyalcin,
    Welcome to Lenovo Community!
     As per the query we understood that you are facing issue with the touchpad not working in your Lenovo Z50-70 laptop.
    Try to uninstall the driver and check for the issue, also try to boot the system to the safe mode and check for the issue.
    Hope this helps. Do post back if issue persists!
    Best regards,
    Ashwin.S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Flash player does not work under one user account.

    Flash player does not work under one of my user accounts.
    My system: I work with a mac mini with Mac OS X 10.6.8.
    What I have done:
    I installed the flash player maybe one year ago under my "first" user account. At that time this user account had had administrator authorization. In the meantime I had to change this "first" user account in an account without administrator authorization and created an administrator user with which I installed different programms. Lately, the message came up that it would be necessary to update the flash player. I did it; under the "first" user account, but of course with the administrator's password for installing. The installation had been "successful" - so I was told. But it did not run. I tried it again and again. Each time with "deinstallation" first. No way; it did not work.
    After asking Adobe for the reason of the problem, they suggested to install the programm directly under the administrator user. I did that (of course after deinstalling under the "first" user account) with the result, that flash player runs under my administrator and my "second" user account, but not under the first user account. There I am always told to update my flash player.
    With this result, I talked to Adobe. So they told me to contact the producer of the operating software, since this would be a mistake of the operating software.
    And here I am - full of hope to get help from you.
    Thanks for reading. And thanks in advance for helping me.
    Nanny FS

    Any update to provide at all here guys?  Again, in my situation, it's very much rights-related as a standard user doesn't even report that the flash player exists when testing it on the Adobe Flash Version Detection website (despite it showing up in Control Panel and under Add/Remove Programs).  I've already tried giving the C:\Windows\System32\Macromed and files/subfolders appropriate permissions for the standard user and still nothing.  If I either give the user in question full local admin rights or logon as the domain admin, then the Adobe Flash Version Detection website says Flash is installed and Flash works fine.
    Thoughts???

  • I am having problem with me Iphone4, looks like the mic of my phone is not working. no one can hear me if I make a call to them

    Can any one please help me I am having problem with me Iphone4, looks like the mic of my phone is not working. no one can hear me if I make a call to them. I have tried all restoring options but no use. please help me

    The mic on my iPhone4 has just quit also. Similar symptoms to yours in that people I'm talking to hear only static or my voice very faintly. The voice/memo recorder also only really records static.
    It happened suddenly and seemed to get better after a day or two but then went completely after another day.
    I'm returning it to Vodafone New Zealand shortly but will have to wait 5-10 days for a replacement. There are NO Apple accredited means to speed this procedure up in NZ.
    We don't even have a single physical Apple Store where you could walk in and talk to a Genius.

  • Incoming Email not working for one web app, but IS working for others in same farm.

    I have enabled incoming email in a large multi-web application farm running SharePoint 2013 SP1 and the Feb 2015/March 2015 CUs that were pushed down in Windows Updates.  It works just fine for two web applications, but it will not work for one particular
    web application. I see the email land in the /drop folder. If I remove the email address from the library in http://nonworkingapp web
    application and use it on a library in a http://working web application, then the email is processed successfully. Conversely,
    if I take an address from a library in http://working and move it to a library inhttp://nonworkingapp it
    does not work. I've tried multiple site collections on http://nonworkingapp. This rules out any SMTP issues, etc. and means
    the issue is bound to this web application. Permissions are the same between the "non-working" and "working" locations: domain users are members on the site, and the library inherits permissions from the site.  The App Pool and Timer
    Service accounts have rights to the folder and to the library.
    The error in the ULS log is the typical error processing message, but it gives no additional information even though I have enabled Verbose logging.
    The Incoming E-Mail service has completed a batch. The elapsed time was 00:00: 00.0156294. The service processed 2 message(s) in total. Errors occurred processing 2 message(s): Message ID: Message
    ID:
    Typically, you see "alias not found" or some permissions or quota issue here, but this issue is NOT the same as those. In this case NO additional information is provided in ULS.
    Edit: running stsadm.exe -o refreshdms -url http://one/failing/site fixed some similar issues where "Unknown alias" was
    reported even though the list did have an alias (see here:http://blogs.technet.com/b/vinitt/archive/2009/07/15/e-mail-enabled-list-alias-information-is-not-synchronized-between-configuration-database-and-content-database.aspx).
    This did not fix the issue for the case mentioned above.
    What could possibly be the issue preventing incoming email from working on this one web application?

    Thanks for your reply.  Incoming E-Mail was running on all 3 WFE, however I do not think this was the cause.  As noted, _other_ emails send to http://workingapp are working just fine.  I can send two emails - one to a library on http://workingapp
    and another on http://notworkingapp.  The email to http://notworkingapp will sit in the drop folder, while the one to http://workingapp will be processed correctly.  In addition, the ULS log on WFE1 indicates an attempt to process the file fails.
     So clearly, the timer job on WFE1 is running and attempting to process the file.  For kicks, I disabled the service on WFE2 and WFE3, but with no change in the behavior.
    WRT to #1, I have done this already (as noted in the original post).  I can remove an alias from http://workingapp and place it on http://nonworkingapp and it is not processed.  If I return it to http://workingapp it is processed.  In other
    words, I go into Library Settings -> Incoming Email for a working library, and copy the alias, then disable incoming email for that library.  I then go to Library Settings -> Incoming Email for a non-working library, enable incoming email, and paste
    the alias.  Once done, emails sent to the alias are not processed.  I then do the reverse, and it works again.
    On #2, I have already tried multiple libraries on http://nonworkingapp (also as noted in the original post).
    In my environment, incoming email does not work for any library on http://nonworkingapp, but does work for any library on http://workingapp.  Troubleshooting listed above has ruled out any problem with basic mail server configuration or library settings
    - the problem is bound to http://nonworkingapp
    I'm not sure what you mean by "steps to reproduce the issue".  If I knew that, I would probably be able to solve the issue.  The best I could come up with to describe the situation would be:
    Set up SP 2010 in a three-node configuration with multiple web apps
    Enable incoming email and confirm it works
    Migrate to a SP2013 SP1 farm in a three node configuration.
    Enable a new email alias for a library
    Observe that it doesn't work for one web application.
    Obviously, it's pretty unlikely that attempting that in a lab would actually have the same result.

  • Imessage is not working for one person

    My imessage is not working for one person.
    Its been like this for about 2 days
    I have an iphone 5
    imessage is on
    both phones reset network settings,deleted and remade contact, etc.

    Does the other person have iMessage on, too? Is the specific phone number/address you are trying to reach them at show up for them in Settings > Messages > Send & Receive?

  • HT1409 I have done this but it does not work with one of my albums and I dont know why??

    I have done this but it does not work with one of my albums and I dont know why??

    That would be it. Sometimes you can tweak the album & artist names enough for iTunes to download matching art from the store, or you could add a bonus track featuring 1 second of silence and attach artwork to that, or you could convert the files to Apple Lossless.
    tt2

  • My ipad 4th gen touch screen is not working in one area

    I had a screen replacement and now the Ipad 4th gen touch screen is not working in one area ( a strip across the middle). We tried 3 different touch screens with digitizer...any ideas?

    Since Apple doesn't replace screens, they replace the iPad, I presume you had your screen replaced by an unauthorized service provider or perhaps you replaced it yourself. That voids the warranty and the ability to get assistance from Apple. If someone else replaced your screen take it back to them and demand the correct the problem.

  • Flash Player 9 not working on one computer

    I have two computers. Flash Player 9 is not working on one
    computer but OK on the other. It fails using both IE 7 and Firefox
    2. It fails connecting to:
    http://www.adidas.com/us/heritage/home.asp
    and
    http://imdb.com/title/tt0264262/trailers-screenplay-E15244-10-2
    but seems to work OK to this site:
    http://www.adobe.com/cfusion/showcase/index.cfmevent=casestudydetail&casestudyid=207779&lo c=en_us
    . It's got to be some setting on the computer but I can't figure it
    out for the life of me. Help - Please

    Here is what I suspect is the problem:
    The certificate for the Shockwave plug that is needed for the
    Flash player to play the content is invalid when the browser checks
    for it. Maybe this is because it was originally issued by
    macromedia.com and it is now adobe.com. I don't know and no one
    from Adobe has responded to my e-mail about the problem as of yet.
    Very frustrating as visitors to our web site using IE who
    haven't recently updated their players will part of the movie but
    it will not play properly or display any of the text. This happened
    sometime within the last several days as far as I can tell.

  • Touchpad not working indecate yellow light

    touchpad not working indecate yellow light

    I think it is telling you that you need a firmware update.  Happend to me

  • HP Pavilion g6-1c39ca touchpad not working

    Hi, so i turned on my laptop today to find my touchpad not working, I did not change any of the settings. I am unable to enable the touchpad by tapping the cirlcle in the corner of the touchpad as it is broken. I tried to go to control panel-mouse-hardware and sound-mouse but there is no tab for device settings. After reading a couple of questions in the support forum I then downloaded the synaptic touchpad driver from hp support, but it could not be intalled correctly on my computer.  Can someone please help me with this issue.

    Hi @thomasand ,
    Welcome to the HP Forums!
    It is a superb  place to find answers and information!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I grasp that your TouchPad/ClickPad has stopped working.  The round button in the upper left corner of the TouchPad is non functional.  You went to the  control panel-mouse-hardware and sound-mouse but there is no tab for device settings.
    You tried downloading the software and drivers but were unable to install them.
    Here is a link to HP Notebook PCs - Using and Configuring the TouchPad (Windows 7 and Vista) that may help.
    If you still have this difficulty please contact HP support for assistance.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone Support
    Best of Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Keyboard and touchpad not working after Windows 10 update

    after udating windows 10 on my probook 4440s keyboard and touchpad not working. if i press a key for 10seconds the key then shows up in the screen. and touchpad is worst. it freezes all the time barely moves. but with usb mouse it works fine 

    It's known that installing Windows from an external DVD drive on a Mid 2013 MacBook Air causes that the keyboard doesn't work after finishing the installation. The fix is to install Windows by using a USB drive. See > http://support.apple.com/kb/TS4599

  • Imessage not working on one of the phones associated with my account although imessage is turned on

    have imessage on but imessage not working on one of the iphones associated with my account

    The following may help http://support.apple.com/kb/ts2755

Maybe you are looking for