Yoga 13 - Windows 8 update always fails

Hi I have a Yoga 13 with Windows 8 64 bit.
I just recently recieved the machine back from repair where they replaced the keyboard and reinstalled the OS after a problem occured with windows update.
The orginial problem:
After completing windows update nov 8 i recieved an error DPC_Watchdog_Violation. The system restarted and loaded the Novo Button Recovery and they keyboard does not work.
The technition said they attempted to flash the Bios but was unable to due to Intel Anti-Theft 4.0 blocking update. A program which i did not install on the machine. The tech did not mention if the program was removed, but comparing the bios it appears that they did not update as it registers as 66CN54WW, the latest being 66CN55WW.
Same Problem:
After recieving the machine, completed windows install and updated the system the same error DPC_Watchdog_Violation occured. Then the system booted into Novo Button Recovery and the keyboard does not work.
Please help, i am afraid if i send the system back in they will not resolve the problem.

The tip I used to solve this problem was found here:
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/i-cannot-install-windows-u...
Basically, uncheck all non-MS / Intel services, reboot your machine, and then try windows update. Re-enable the services after the update is successful.
good luck!

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[18295]"<events xmlns="http://schemas.microsoft.com/win/2004/08/events">
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2014-02-17 14:53:06, Error                 CSI    nInfo" symbol="CAPI2_REJECTED_REVOCATION_INFO_TASK" value="42" />
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        <data inType="win:UnicodeString" name="EventWriteData" outType="win:Xml" />
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        <data inType="win:UnicodeString" name="%1" outType="xs:string" />
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value="0x1003" />
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      <event channel="Application" level="win:Error" message="$(string.ROOT_CERT_AUTO_UPDATE_URL_RETRIEVAL_ERROR)" symbol="ROOT_CERT_AUTO_UPDATE_URL_RETRIEVAL_ERROR" template="tid_1S_2S"
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      <event channel="Application" level="win:Informational" message="$(string.PARTIAL_CHAIN_INFORMATIONAL)" symbol="PARTIAL_CHAIN_INFORMATIONAL" template="tid_1S_2S" value="0x100A"
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2014-02-17 14:53:06, Error                 CSI    n" level="win:Error" message="$(string.ROOT_LIST_AUTO_UPDATE_EXTRACT_ERROR)" symbol="ROOT_LIST_AUTO_UPDATE_EXTRACT_ERROR"
template="tid_1S_2S" value="0x100B" />
      <event channel="Application" level="win:Informational" message="$(string.ROOT_AUTO_DELETE_INFORMATIONAL)" symbol="ROOT_AUTO_DELETE_INFORMATIONAL" template="tid_1S_2S" value="0x100C"
/>
      <event channel="Application" level="win:Informational" message="$(string.ROOT_AUTO_PROPERTY_UPDATE_INFORMATIONAL)" symbol="ROOT_AUTO_UPDATE_PROPERTY_INFORMATIONAL" template="tid_1S_2S"
value="0x100D" />
      <event channel="Application" level="win:Error" message="$(string.ROOT_LIST_AUTO_UPDATE_ADD_ERROR)" symbol="ROOT_LIST_AUTO_UPDATE_ADD_ERROR" template="tid_1S_2S" value="0x100E"
/>
      <event channel="Application" level="win:Informational" message="$(string.ROOT_LIST_AUTO_UPDATE_INFORMATIONAL)" symbol="ROOT_LIST_AUTO_UPDATE_INFORMATIONAL" template="tid_1S"
value="0x100F" />
      <event channel="Application" level="win:Informational" message="$(string.DISALLOWED_LIST_AUTO_UPDATE_INFORMATIONAL)" symbol="DISALLOWED_LIST_AUTO_UPDATE_INFORMATIONAL" template="tid_1S"
value="0x1010" />
      <event channel="Application" level="win:Error" message="$(string.PFX_MAX_AUTHSAFES_EXCEEDED_ERROR)" symbol="PFX_MAX_AUTHSAFES_EXCEEDED_ERROR" template="tid_1S_2S" value="0x1050"
/>
      <event channel="Application" level="win:Error" message="$(string.PFX_MAX_ITERATION_COUNT_EXCEEDED_ERROR)" symbol="PFX_MAX_ITERATION_COUNT_EXCEEDED_ERROR" template="tid_1S_2S"
value="0x1051" />
      <event channel="Application" level="win:Error" message="$(string.PFX_MAX_SAFEBAGS_COUNT_EXCEEDED_ERROR)" symbol="PFX_MAX_SAFEBAGS_COUNT_EXCEEDED_ERROR" template="tid_1S_2S"
value="0x1052" />
      <event channel="Application" level="win:Error" message="$(string.CATDB_INIT_ERROR)" symbol="CATDB_INIT_ERROR" template="tid_1S_2S" value="0x0100" />
      <event channel="Application" level="win:Error" message="$(string.CATDB_JET_INIT_ERROR)" symbol="CATDB_JET_INIT_ERROR" template="ti[gle=0x80004005]
2014-02-17 14:53:06, Error                 CSI    d_1S" value="0x0101" />
      <event channel="Application" level="win:Critical" message="$(string.SYSTEMWRITER_INIT_FAILURE)" symbol="SYSTEMWRITER_INIT_FAILURE" template="tid_1S" value="0x0200"
/>
      <event channel="Application" level="win:Critical" message="$(string.SYSTEMWRITER_ONIDENTITY_FAILURE)" symbol="SYSTEMWRITER_ONIDENTITY_FAILURE" template="tid_1S" value="0x0201"
/>
      <event channel="OpCh" keywords="PathValidation PathDiscovery" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_CERT_GET_CERTIFICATE_CHAIN_START_EVENT"
task="CertGetCertificateChain" template="TXml" value="10" />
      <event channel="OpCh" keywords="PathValidation PathDiscovery" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_CERT_GET_CERTIFICATE_CHAIN_STOP_EVENT"
task="CertGetCertificateChain" template="TXml" value="11" />
      <event channel="OpCh" keywords="PathDiscovery Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_AIA_URL_RETRIEVAL_CACHE_START_EVENT"
task="CertAIAUrlRetrievalCache" template="TXml" value="12" />
      <event channel="OpCh" keywords="PathDiscovery Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_AIA_URL_RETRIEVAL_CACHE_STOP_EVENT"
task="CertAIAUrlRetrievalCache" template="TXml" value="13" />
      <event channel="OpCh" keywords="PathDiscovery Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_AIA_URL_RETRIEVAL_WIRE_START_EVENT"
task="CertAIAUrlRetrievalWire" template="TXml" value="14" />
      <event channel="OpCh" keywords="PathDiscovery Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_AIA_URL_RETRIEVAL_WIRE_STOP_EVENT"
task="CertAIAUrlRetrievalWire" template="TXml" value="15" />
      <event channel="OpCh" keywords="PathDiscover[gle=0x80004005]
2014-02-17 14:53:06, Error                 CSI    y Cache Retrieval" level="win:Error" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info"
symbol="CAPI2_REJECT_AIA_URL_RETRIEVAL_INFO_EVENT" task="CertRejectAIAUrlRetrieval" template="TXml" value="16" />
      <event channel="OpCh" keywords="PathDiscovery AutoRootUpdate Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_AUTO_ROOT_URL_RETRIEVAL_CACHE_START_EVENT"
task="CertAutoRootUrlRetrievalCache" template="TXml" value="17" />
      <event channel="OpCh" keywords="PathDiscovery AutoRootUpdate Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_AUTO_ROOT_URL_RETRIEVAL_CACHE_STOP_EVENT"
task="CertAutoRootUrlRetrievalCache" template="TXml" value="18" />
      <event channel="OpCh" keywords="PathDiscovery AutoRootUpdate Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_AUTO_ROOT_URL_RETRIEVAL_WIRE_START_EVENT"
task="CertAutoRootUrlRetrievalWire" template="TXml" value="19" />
      <event channel="OpCh" keywords="PathDiscovery AutoRootUpdate Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_AUTO_ROOT_URL_RETRIEVAL_WIRE_STOP_EVENT"
task="CertAutoRootUrlRetrievalWire" template="TXml" value="20" />
      <event channel="OpCh" keywords="PathDiscovery Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_CROSS_CERT_URL_RETRIEVAL_CACHE_START_EVENT"
task="CertCrossCertUrlRetrievalCache" template="TXml" value="21" />
      <event channel="OpCh" keywords="PathDiscovery Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_CROSS_CERT_URL_RETRIEVAL_CACHE_STOP_EVENT"
task="CertCrossCertUrlRetrievalCache" template="TXml" value="22" />
      <event channel="OpCh" keywords="PathDiscovery Retrieval" level="win:Informational" message="$(string.Defaul[gle=0x80004005]
2014-02-17 14:53:06, Error                 CSI    tCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_CROSS_CERT_URL_RETRIEVAL_WIRE_START_EVENT"
task="CertCrossCertUrlRetrievalWire" template="TXml" value="23" />
      <event channel="OpCh" keywords="PathDiscovery Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_CROSS_CERT_URL_RETRIEVAL_WIRE_STOP_EVENT"
task="CertCrossCertUrlRetrievalWire" template="TXml" value="24" />
      <event channel="OpCh" keywords="PathValidation" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info" symbol="CAPI2_VERIFY_CERTIFICATE_CHAIN_POLICY_INFO_EVENT"
task="CertVerifyCertificateChainPolicy" template="TXml" value="30" />
      <event channel="OpCh" keywords="PathValidation Revocation" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_VERIFY_REVOCATION_START_EVENT"
task="CertVerifyRevocation" template="TXml" value="40" />
      <event channel="OpCh" keywords="PathValidation Revocation" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_VERIFY_REVOCATION_STOP_EVENT"
task="CertVerifyRevocation" template="TXml" value="41" />
      <event channel="OpCh" keywords="PathValidation Revocation" level="win:Error" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info" symbol="CAPI2_REJECTED_REVOCATION_INFO_INFO_EVENT"
task="CertRejectedRevocationInfo" template="TXml" value="42" />
      <event channel="OpCh" keywords="PathDiscovery Revocation AutoRootUpdate Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start"
symbol="CAPI2_RETRIEVE_OBJECT_BY_URL_CACHE_START_EVENT" task="CryptRetrieveObjectByUrlCache" template="TXml" value="50" />
      <event channel="OpCh" keywords="PathDiscovery Revocation AutoRootUpdate Cache" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_RETRIEVE_OBJECT_BY_URL_CACHE_STOP_EVENT"
task="CryptRet[gle=0x80004005]
2014-02-17 14:53:06, Error                 CSI    rieveObjectByUrlCache" template="TXml" value="51" />
      <event channel="OpCh" keywords="PathDiscovery Revocation AutoRootUpdate Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start"
symbol="CAPI2_RETRIEVE_OBJECT_BY_URL_WIRE_START_EVENT" task="CryptRetrieveObjectByUrlWire" template="TXml" value="52" />
      <event channel="OpCh" keywords="PathDiscovery Revocation AutoRootUpdate Retrieval" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop"
symbol="CAPI2_RETRIEVE_OBJECT_BY_URL_WIRE_STOP_EVENT" task="CryptRetrieveObjectByUrlWire" template="TXml" value="53" />
      <event channel="OpCh" keywords="CertificateStore" level="win:Verbose" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info" symbol="CAPI2_OPEN_STORE_INFO_EVENT"
task="CertOpenStore" template="TXml" value="60" />
      <event channel="OpCh" keywords="PrivateKey" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info" symbol="CAPI2_ACQUIRE_CERTIFICATE_PRIVATE_KEY_INFO_EVENT"
task="CryptAcquireCertificatePrivateKey" template="TXml" value="70" />
      <event channel="OpCh" keywords="WinVerifyTrust" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Start" symbol="CAPI2_WVT_START_EVENT"
task="WinVerifyTrust" template="TXml" value="80" />
      <event channel="OpCh" keywords="WinVerifyTrust" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Stop" symbol="CAPI2_WVT_STOP_EVENT"
task="WinVerifyTrust" template="TXml" value="81" />
      <event channel="OpCh" keywords="Catalog" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info" symbol="CAPI2_ENUM_CATALOG_FROM_HASH_INFO_EVENT"
task="CryptCATAdminEnumCatalogFromHash" template="TXml" value="82" />
      <event channel="OpCh" keywords="CertificateDetails" level="win:Informational" message="$(string.DefaultCAPI2.EventMessage)" opcode="win:Info" symbol="CAPI2_X509_OBJEC[gle=0x80004005]
2014-02-17 14:53:06, Error                 CSI    TS_INFO_EVENT" task="X509Objects" template="TXml" value="90" />
    </events>
</provider>
</events>"
[gle=0x80004005]
2014-02-17 14:53:06, Error                 CSI    00000016@2014/2/17:13:53:06.931 (F) d:\w7rtm\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
[gle=0x80004005]
2014-02-17 14:53:07, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 67.
2014-02-17 14:53:08, Error                 CSI    00000007@2014/2/17:13:53:08.819 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED).
[gle=0x80004005]
2014-02-17 14:53:08, Error                 CSI    00000017@2014/2/17:13:53:08.819 (F) d:\w7rtm\base\wcp\cmiadapter\installers.cpp(123): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install expression: hr
[gle=0x80004005]
2014-02-17 14:53:09, Info                  CSI    00000018@2014/2/17:13:53:09.708 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-CAPI2-instrumentation, Version = 6.1.7601.18277, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral,
TypeName neutral, PublicKey neutral;5114798
2014-02-17 14:53:09, Info                  CSI    00000019 Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:1a579497e72bcf01070000004804c005} pathid: {l:16 b:1a579497e72bcf01080000004804c005} path: [l:234{117}]"\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_6.1.7600.16385_none_3868158f24725705"
pid: 448 starttime: 130371187001140291 (0x01cf2be762262443)
2014-02-17 14:53:10, Error      [0x01802b] CSI    0000001a (F) Failed execution of queue item Installer: Events ({3bb9fd2b-351e-4b9c-b1fc-ed0758805998}) with HRESULT HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED). Failure
will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
Thanks!

Hi,
From the error code, this issue may be caused by incorrect permission on registry.
Please download
Subinacl.msi and run this command to grant registry with administrator rights.
Open CMD, type these commands below:
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f
After this, please try re-installing the update again.
Andy Altmann
TechNet Community Support

IOS updates always fail on one Mac, but succeed on another

Hi,
unfortunately there is no general iOS subforum, so I post it here in the iPad forum in hope that someone has an idea.
Whenever I am trying to update one of my iDevices from my Mac Pro (10.6.4 and iTunes 9 or 10, both have the same problem) the update runs half way through and then gets stuck on the apple logo, progress bar at about half way through.
This is reproducable with any iDevice (tried iPhone 4, iPhone 3G and iPad).
If I plug the same devices into my Macbook Pro, the update (or then: restore) works without any glitches.
So it must be something with my Mac Pro, but I have no idea what might cause this.
Has anyone else experienced something like this before?
Thanks
Sascha

HI,
So it must be something with my Mac Pro
Boot from install disc, run Disk Utility in case the startup disk needs repairing and check for free disk space.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 15% free space.
Carolyn

Creative cloud updates always FAIL. i have tried everything in the forum short of uninstalling all my software--which will take too long. HELP i have very very very frustrated and am spending a lot of money for the pleasure.

I don't want to start a discussion. i need help. from an adobe tech support. please.
i have followed the suggestions of dealing with a failed update and nothing works.
this is high frustrating.
i repeat: I DON'T NEED HELP FROM OTHER USERS. I WANT A TECH SUPPORT PERSON FROM ADOBE.

Barbarajones what specific errors are you receiving when you try to apply the update? Do you receive any specific errors? What update are you trying to apply?
If you are looking for direct support then please contact our support team at Adobe - Contact Support – Download and Installation.

Every time I try to open my 2 year old copy of CS6, it takes me to the trial window. Updating either failed entirely or didn't help.

Apparently, there was a patch to fix this very same problem one year ago — i’ve tried it and it hasn’t helped. The first attempt failed to install. The second attempt supposedly succeeded but failed to help. I then tried going to the latest update -- 13.0.6 i believe -- but the exact same thing happened. It either failed to update successfully, or didn't help.
I’ve looking through my adobe account, and I can’t find CS6 registered with my products. Theres a copy of Elements 10 registered to the date when I believe my CS6 purchase occured, but whether this is new or not, I don’t know. I never peruse my adobe account enough to compare. Regardless, the serial number failed to help.
If there is anyone that can assist me, it would be greatly appreciated. I have a lot of work I need to be able to get back to.

Sign in, activation, or connection errors | CS5.5 and later
Download CS6 products
For anything beyond that you will have to provide proper system info and other details, which you haven't done so far.
Mylenium

Itunes update always fails during download - it gets to the last 3 mb or so and hangs until I cancel it. Any idea how to fix?

iTunes fails to update. During download, it gets to last (presunambly) package and hangs at last 3 Mb. I have left it for days, it won't complete. Any idea how to fix?

This is a common issue. Temporarily disable the Anti-Virus and Firewall software on the computer.

T61, Vista Business: 42 updates always fail to install

I am trying to update Vista Business that was preinstalled on my ThinkPad T61 (7659D22). I managed to install SP1, followed by a bunch of updates, then -- but only after several attempts -- SP2. Once I had installed SP2 and rebooted, it told me that there were 47 more updates, many of them described as important security updates. BUT only five of them installed; the remaining 42 have resisted all attempts to install them. I downloaded and ran Microsoft's System Update Readiness tool, but that did not help. The next step, according to M$, is to do a Repair Installation using an original Vista DVD, but of course I do not have one: all I have is the R&R partition on the hd and the recovery CD's I made.
Help!!

Hello,
I'm no longer running Microsoft Windows Vista on any of my computers here, but have you tried downloading and installing any of the updates one at a time to see if the problem is due to a specific issue with applying one?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Updates always fail

Updates for Photoshop always fail

Hi KliqueSM,
Please follow the steps at
1.http://forums.adobe.com/message/5878049
2.http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
The Technical support for Creative Cloud can be provided to you without any charge, please contact Adobe at http://adobe.ly/yxj0t6.
Regards,
Rajshree

Yoga 13 - Windows 8 update always fails

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