Yoga 2 Pro Black Screen

My Yoga 2 Pro is black screening on start up. Running Windows 8.1. On startup, the keyboard lights up, switches off and nothing on the screen - not even the Lenovo logo. Have tried one key recovery, still nothing. Also tried an external monitor and nothing on that either. Strange thing is that this first happened yesterday, and after a few restarts it suddenly started working. Put my machine to sleep, then this morning, same problem! Please, please help if you can - my only machine and need it for work - I'll be in a bad way if I have to send it in for repair.

The problem in this thread sounds almost exactly the same:
http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/New-Yoga-2-Pro-Impossible-to-turn-screen-...
Obviously with this Comodo software, but the symptoms are similar.
I think I will try their recommendations before sending it for repair, as its probably exactly the same thing that Lenovo will do.
I also can't believe that this is a serious recurring issue otherwise EVERYONE would be returning their Yoga 2 Pros.
The fact that the screen switched off from inactivity then never turned on leads me to believe its a software problem, not hardware. At least I hope so.
Al

Similar Messages

  • Yoga 2 Pro - Black screen when on tablet mode

    Hi,
    2 weeks Yoya 2 pro out of the box, and get a black screen when reaching the tablet mode (back of the lid touching the back of the laptop base).
    I try hanged the setting under power management, with no success. When reaching the tablet mode, I get the same result as closing the lid in laptop mode.
    I connect my Yoga 2 to a TV through the HDMI and can see the screen and interact with the black screen (not easy to touch the right spot).
    My bios is updated and I have Windows 8.1.
    Any suggestion???

    I found the answer to my problem at
    http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Yoga-2-Bios-Update-Crash/m-p/1322487/high...
    Now that I found that post I do recall the instructions telling me to turn it off manually when I updated the bios earlier this year. However, the current instructions do not mention it at all, perhaps they should be updated?

  • Yoga 2 Pro Cracked Screen and more....

    I ordered a Yoga 2 Pro direct from LENOVO very late December - delivered around January 1st.
    I didn't have the time to unpack and examine for about a week.
    I unpacked and first turn on the computer around January 7...and over the next few days spent just a brief amount of time setting it up, updating, etc.
    My time playing with the computer was brief...just 30-45 minutes every other day or so..nothing more than a general look and feel.
    I was impressed with the look and feel...the build quality and performance.
    Over the weekend things changed for the worse....I was working with the unit in my living room in the morning....closed the lid...placed in on the coffee table.
    Later in the afternoon - some 4-5 hours later....I sat down, picked up the Yoga 2 Pro, and in short order noticed a crack extending from top left - just at the end of the LENOVO name - down to the middle of the bottom.
    The Yoga 2 was treated with white glove delicacy the entire time since it left it's box.
    I currently have numerous laptops (including 2 LENOVO) and tablets...from APPLE, ACER, LENOVO, AMAZON, etc.
    I have never experienced anything like it.
    The ONLY ideas I can come up with fall into two categories:
    1 - the design is inherently flawed.
          There is noticeable flex in the unit - both the keyboard and screen - yes - it is minimal (I never twisted or stressed it in anyway beyond gentle normal operation.  Perhaps the glass can't handle it?  Maybe theglasssize / installissuchthatitcan'thandlethenormalstress?
    2 - The unit has issues with thermal expansion.
    During the 4-5 hours when the laptop was on my coffee table - the sun had come through the window and warmed my coffee table and everything on it.  The Yoga 2 was noticeably very warm when I sat down to work on it.  I thought I heard a very faint 'crack' or 'snap' sound as I was opening the screen..Though I can't be sure.
    Wondering if anyone else has had a similar experience?
    I called LENOVO this morning and have shipped the unit back for a full refund.
    The other 'issue' was the native resolution - running programs and apps.
    The screen is very hi resolution and looks good.  (though it was on the dark side .... even with max brightness darker areas of photos / videos loose distinction...everything goes to black...maybe I could have adjusted otherwise but never got the chance...)
    Chrome browser running as a WIN 8 app is useless....the font is so tiny you need jewlers loops to see anything - and trying to use a fingertip for navigation is impossible.
    The same for other funtions...yes, the very high resolution is great  -but usability is very limited and will require running in a lower - non native resolution if youy want to run applications / software.
    Thanks

    Hi, I too have had the same problem. I had received my Lenovo Yoga 2 "Pro" today and when I first put it on my lap and opened it, I heard a crack. Oh what a traumatising sound it was. I investigated further and found that I had the same crack as yours. From the Lenovo sign all the way to the middle...
    I'm pretty sure the Yoga 2 "Pro" isn't so much of a Pro after all. The build quality is something out of a $500 laptop. The ridiculously thin glass and the bendy plastic isn't ideal at all, the Lenovo team clearly did not know how to design a laptop. I mean afterall, this is Lenovo "the king of laptops". 
    The reason why I am so offensive is because I had an unforgettable experience with my Surface 2 a couple of months ago. On the same day I received it the device crashed. I took it to a separate serviceman because Microsoft couldn't be bothered to have proper worldwide support. The Nvidia Tegra processor was faulty. You know, it always baffles me why Apple is considered the best. It's because it is, come to think of it. I have NEVER heard of a hardware issue out of ANY Apple device. The build quality on Apple devices is so professionally made, so professionally examined that it is completely out of Lenovo's league. No company can compete with Apple on build quality. 
    Apple are professional unlike Lenovo.
    Dan

  • Yoga 2 Pro Touch screen not working

    I've had no problems with my yoga 2 pro for over a month, but last night I decided to do windows updates.  This is the model with the i7, and 8gb of ram.  I let it update and then restarted it.  After it started up, I tried to swipe the cover screen up, but nothing was happening.  I then decided to use the mouse, and soon realized that the touch screen was unresponsive.  I've tried to restore the computer to before the updates, but it hasn't fixed the problem.  I can still switch to tablet and stand mode, etc. and the screen will rotate, but I can not get the touch screen to respond to anything.  I tried to install some drivers, but none of them are for the touch screen as far as I know, and nothing else seems to work.  Does anyone know a fix, or maybe know of a driver I need to install?

    Hey mgollery,
    Sorry that you are having this issue. Do you know what might have caused this at least? Did you plug in any USB devices recently or does the touchscreen disable after you plug it in? Did you install any programs recently? Do you have the most updated drivers? Do you leave it on long enough for it to go into sleep mode?
    Btw, you should check out this other thread here:
    http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Yoga-touchscreen-not-working/td-p/902131/...
    Some people got it working by uninstalling recently installed software, updating video card drivers, and others have just had to get it replaced.
    If none of the uninstalls, updates, drivers stuff works, I would do the following (like the others have said in this list), but please be careful (stuff might break):
    - Do a system restore (to a point where it worked before)
    - If that doesn't work, do a windows refresh
    - If that doesn't work, I'd call Lenovo and see what tech support can do to help. They will try to update stuff for you and if that doesn't work, they will literally try to reset your computer basically to factory settings (Lenovo actually has their own program that tries to reset stuff)
    - If that doesn't work, and you can't live without a touchscreen, I'd call up Lenovo or if you are still on the phone with them,  get them to replace it. They handle all the shipping and while it sucks to not have it for a couple of weeks, you at least get the computer you paid for.
    Ultimately, what happened to me was that none of the little tricks worked. System restore didn't work. Windows refresh didn't work. Then I called them and they basically told me to do the same things. This time though, during the refresh, some bug happened where it screwed up the refresh so I couldn't even start Windows anymore and it bricked my computer. Then they even had me go through the Lenovo refresh thingy which didn't work. At the end, I ended up shipping it back to them to fix and I think they basically just gave me a new Yoga 2 Pro. The whole process sucked, but at least now my touchscreen works and I never plug my fitbit into the USB port anymore.
    Hope that helps.

  • Yoga 2 Pro display/screen wobble in laptop or stand mode

    Been looking around but can't find anyone mentioning the screen/display wobble when using the yoga 2 pro in laptop or stand mode.  That baffles me.  I tried normal touching on the screen on the Yoga 2 Pro at Best Buy in laptop and stand modes and the display bounces back and forth horribly.  I can't believe this wouldn't be a deal breaker for many people unless most people just aren't using the touch screen (in those modes) that much.  And if they aren't, what's the point of having the touch screen (other than tablet mode).  Windows 8 is meant to be used with a touch screen in ANY mode.  
    So, can anyone comment on their experiences with a wobbling/bouncing screen/display?

    Hmmm.  Wonder if you've actually used the Yoga 2 Pro.  Or maybe you're trying a little too hard to defend your expensive purchase.  Either way, calm down, buddy.  This system seems nice, just not for me with that wobble when *BARELY* touching the screen.  The Surface Pro 2 solves the issue with a backstand.  The Samsung Ativ series doesn't seem to have this issue.  And, yes, both of those are comparable systems.  
    I actually searched a little longer and DID find others complaining about it on the Yoga 2 Pro.  It may not be a dealbreaker for you, but it is for some.  Its irrelevant if it "comes with the territory...for this form factor" if it distracts *enough* from its usefulness (and thats putting it nicely).

  • Macbook Pro Black Screen (Yosemite 15" 2014)

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    Sound Chime and booting correctly

    Just encountered this problem this morning. Here's the fix: (Relayed from another forum)
    1. Shut the computer down by holding the pwr button down for 10 sec.
    2. Restart the computer with a short push on the pwr button and press the shift key down at the same time until you see the progress bar start moving.
    3. Once you reach the point when your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password and hit Enter.
    4. After a moment you should see the spinning ball.
    Apparently this is an issue with an uncompleted update, but instead of asking you for your details to complete the update the screen goes black, but the computer is still able to receive your inputs.

  • Yoga 2 Pro touch screen no longer working & intermittent USB issues

    Hey.
    Got the Yoga 2 Pro 2 weeks ago. The touchscreen does not work at all today. I've reset/shutdown many times.
    Here are the issues I have had in order of occurrence:
    - webcam intermittently not coming up during verifice login on resume from sleep (probably ~ 10 times)
    - touchscreen went mental, registering hundreds of touches per second all over the screen. Sleeping and waking stopped the mayhem. This happened JUST after plugging in a USB flash drive (which I have used before successfully).
    - touchscreen does not work at all. Last night I had my phone plugged in to the laptop for a couple of hours. Touchscreen worked fine I unplugged the phone, but this morning on wake it is not responding at all no matter how many reboots I do.
    The first two issues on their own I probably would have ignored, and this ccurrent issue I could imagine being some driver thing. But I worry that the two of them together imply some sort of big USB fault.
    I'm not sure what the touchscreen is meant to come up as in device manager, but I've inluded a screenshot below.
    Pretty desparate right now. I'm hoping this isn't a  hardware fault because I need this laptop for work =$
    Anyway, any advice/idas would be greatly appreciated.
    Link to picture
    Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
    Solved!
    Go to Solution.

    As an update for anyone else experiencing this problem...
    I left the laptop charging, put it to sleep, and went away for an hour or so.
    I just came back and woke it from sleep. The battery is now at 92%. The touchscreen now works fine.
    Checking device manager, there are now additional devices listed under "Human Interface Devices". See attached screenshot.
    Although it is now working, this and the other issues have been super annoying and I'd like to know if anyone else has anything similar happen, or if there are any fixes.
    Link to picture
    Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

  • Yoga 2 Pro REAL Screen Resolution

    SECOND THREAD on this HERE.
    I've just discovered that the Yoga 2 Pro seems to be fudging its screen resolution claim. I wouldn't care, except ... it actually has become a small problem ... and one that I presume will get bigger over time
    The Y2P has a "3200x1800" screen. It's beautiful. And in most regards its also overkill, since there's no such thing as 3200x1800 content, AND because it cause some issues with size of things on the screen. For this reason, and because pushing fewer pixels will tend to improve battery life, I run my Y2P at 1920x1080, or "normal full HD" resolution.
    I recently tried to log into an on-line app I use, as was greeted with a strange error message:
    Well, since I'm running 1920x1080 and using a current version of the Chrome browswer, none of that made sense. I tried Internet Explorer as well ... no luck.
    I installed Speccy, a tool to check things out inside a computer, and when I got to the display settings, here's what I found:
    That's right; I'm "set to 1920x1080", but something is seeing that the REAL resolution is 1280x720. Oh, and elsewhere in Speccy I found that the Y2P is reporting itself as a tablet rather than as a computer ... which probably isn't the issue here, but still unsettling.
    So I changed the resolution to 3200x1800. Good news: I was able to get to the web app I need. BAD NEWS: The real resolution appears to be 1600x900:
    I called Lnove tech support and got a representative who tells me that this is a Windows 8.1 problem; Windows 8.1 cannot support resolutions higher than 1920x1080, so even though the actual hardware resolution of the Y2P is 3200x1800, it needs to scale itself so Windows doesn't cry. This appears to be false (http://blogs.msdn.com/b/b8/archive/2012/03/21/scaling-to-different-screens.aspx), but I don't really know.
    As such, my conclusion is that the representative told me something that was actually the opposite of correct, with correct SEEMING to be that the maximum REAL resolution of the Y2P hardware is in fact 1600x900, with Lenovo's claim of a 3200x1800 resolution being a software/upscaling/interpolation trick.
    If that's so, it's really distressing, because it would appear to be a lie about hardware capabilities.
    I didn't start out caring about that, although obviously as this point I feel like I've uncovered a smoking gun and would like an answer from Lenovo. But at the end of the day, since I don't need or want that 3200x1800 for the reasons I explained at the top of this post, I just want to know the truth—whatever it is— and to know how to get Windows to report the same resolution to "the world" that it's reporting to me, the user.
    And I guess I wouldn't mind knowing why the scaling between real and interpolation is different depending on the settings one selects, too (do the math).
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    I don't know if any of these settings (resolution and/or item sizing) affects battery duration. But you could do a battery test: set it to one mode with full battery charge and then leave it on unused until the battery is 50%. Check how long that took. Repeat for the other mode and compare the time difference if any. 
    As to why there are these two layers of settings I think this is the answer: Windows metro apps and some Windows desktop application and the new elements in Windows 8 (the new start screen, the charms bar and all metro apps) have smart scaling of user interface elements (text, buttons and so on) designed to support very high resolution screens like ours. So buttons and text in such programs will adapt in size to fit the resolution. But older desktop applications, including the Windows 8.1 desktop taskbar and its icons it seems, does not do such smart scaling. So running them full resolution mean that everything is really tiny. To work around that everything can be scaled up to 200% (or 150% or 125%). I suspect that future versions of Windows or some Windows update may improve these things since the settings and the button descriptions in the settings aren't very user friendly.
    But I'm not sure about this. I hope someone in the know jumps in this thread and gives more details.
    It is a pity that Lenovo doesn't provide new Yoga 2 Pro users with a user friendly guide with information and tips on good ways to deal with resolutions and these scaling settings.

  • Mac Mini / Boot Camp / XP Pro / Black Screen with DVI display

    Boot camp partitioned the hard drive on my new Mac Mini and restarted after I clicked Start Installation, but came up to a black screen. No blue installation screen, nothing.
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  • HT4904 Macbook pro black screen

    Black screen shown on startup. Need help with macbook pro 13inch

    Hey maine edition,
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    AC if you used it this once would pay for itself. Same for a good solid UPS - a good one can stop that 1/100,000 surge that takes out a modem (if you filter of course).
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  • Macbook Pro black screen crashes

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  • Early 2011 Macbook Pro - Black screen at random

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    Early 2011 15" Macbook Pro.
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