Yoga 2 Pro Is Broken - can't get any help from Lenov support.

I had at least 10 different Thinkpads in the past and loved the support Id get whenever I needed something. Now I got the Yoga2Pro and I ran into a problem after installing fresh Win8.1 Enterprise: I need the Lenovo Yoga Software Suite (Transitions, Motion Control, etc.) for the computer to work properly, and it can't be found anywhere so I called.
I talked to two different people - both expertise didn't exceed the information available on the marketing materials on Lenovo.com, they both told me the software I am asking doesn't exist ... had I stayed on the line longer, I would probably be questioned whether the laptop I have in front of me actually exists too.
I understand it's a brand new system and apparently Idea systems are no Thinkpads ... but who do I turn too regarding support, I don't think I am asking for much

All that stuff should be in the recovery partition (D:?) in one form or another since it can get restored (presumably) by the "one touch recovery" feature. If you didn't repartition the disk when re-installing there's a chance it's still there.
But I don't have a Y2P to look at. I don't know if the software would be there in a form that would let you transfer it to another OS or system (i.e. whether you could get it from a friend who also had a Y2P) or whether it's just there in an "imaged" format and so perhaps not easy to extract on its own.
Z.

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