Yoga 2 Windows 8.1 - Cannot use external DVD Writer

I have bought a plug and play LITEON DVD Writer. Nothing happens when I connect it to the Yoga. It works fine on an ASUS laptop so it must be something on the Yoga. 
On the Yoga it lights up but does not appear on the Drives. 
If I look in Settings it appears on OTHER DEVICES as
MASS STORAGE DEVICE - Driver Error
I know there is nothing wrong with the LITEON
The USB ports work fine on the YOGA
Thanks
Richard

The power is fine as the drive works on other PC's. We tried other drives on this PC and still didn't work.
I am no expert but my IT dept at work tried to explain that the Driver is corrupt but part of the operating system. Not possible to update or reinstall.
I called John Lewis. They immediately said no problem. We will swap it for a new one.
Can't beat JL Customer Service.

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