Yoga Pro 3 - Windows 10 - battery not charging

Hi I upgraded to Windows 10 and ever since then my laptop battery is not charging. I am a computer illiterate and travelling at the moment so can not even seek my IT departments help. The problem is that the battery shows 1% charge and when connected it to AC the laptop works well - as soon as I disconnected, it goes into hibernate. The symbol for AC connection does show so the laptop is detecting the charger. Along with this I keep on getting a battery calibration suggestion and says that I have not calibrated my battery in a long long time - although I do it every time it shows up. So I dont know what that is. Before the Windows 10 upgrade, my laptop on a 100% charge was giving me up to 6 hours of usage so I doubt there's anything wrong with the battery physically. Would appreciate an experts advice on this. Please speak to me as you would to a 4 year old as like I said I'm completely computer illiterate! Thanks & Regards

Dear AlqtedarS,
Welcome in lenovo community,
Kindly try to install the link below for the power Management,
https://download.lenovo.com/consumer/mobiles/4ab301af.exe
Thanks to use lenovo community.

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Searched the forums but could not find an answer for my specific problem.
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Issue: installed new motherboard. When on AC power, laptop shows a steady green LED light but will not boot up without the battery installed. Will not stay running when the battery is removed or dies. When plugged into AC power, battery charging light is on but battery continues to lose power; will not charge. Had the computer operating properly initially but noticed the power issue. I ran a chkdsk on one of the subsequent boot ups and now have a "config.sys file missing" error and can not get into windows any longer. I was going to try some of the battery charging suggestions listed on this forum but no longer can get into windows or the recovery council. Last screen attainable says to select "R" to repair system using a Windows disk. Can not get to a DOS prompt.
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- replacement motherboard is the EXACT same motherboard as the original. Same model - identical.
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- Once I can get into the windows OS, I presume I should be able to correct the battery not charging issue . . . is that right?? Sounds like it is a software issue from what I have read on the forums. My plan was to reinstall the Windows operating system but I can not do that on battery power alone.
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Thank you - Paul
Solved!
Go to Solution.

Lawrence - Your suggestion was right on target, the replacement adapter solved my power problem. I would have never believed that to be the problem since the digital voltmeter was indicating the required 19v from the defective adapter, I would obviously NOT have figured this out on my own. Thanks for your time, response and help on this issue, I really appreciate it.
Paul

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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Hi Savenasurana,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with battery not charging in your G500s laptop.
Try to install the energy management and check for the issue, uninstall the Microsoft ACPI driver and check for the issue. Check if the battery has been seated properly.
Click here for the energy management for windows 7.
Click here for the energy management for windows 8.
Click here for the energy management for windows 8.1.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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http://h10032.www1.hp.com/ctg/Manual/c01597750.pdf
That is a pdf of the laptop's manual. It'll help in reseating. Page ( 59 ) for the motherboard. Page ( 67 ) for the memory modules.
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BUMP -
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Yoga Pro 3 - Windows 10 - battery not charging

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