YoII have updates available for other accounts. How do I find the account that this app was used originally? I dont remember creating another Apple ID

The App is iMovie. Can anyone help me update this app?

Then if you did not accept these preinstalled apps into your account, but you used even just one of them, as per the Terms of Use for these apps, they are one-trick-ponies that cannot be updated even though you are notified of the updates.

Similar Messages

  • I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts". I only have one account with apple and purchased the software when I got my macbook in Aug 2012.

    I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?

    You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
    for help contact the App store support - link is on the right ot the App store window
    LN

  • Can't update Xcode – "You have updates available for other accounts" and other errors.

    I have 2 Macs, a 2008 Mac Pro running 10.8.5 and a 2009 MacBook Pro running 10.9.0, soon to be downgraded to 10.8.5. I can't install the Xcode update on either Mac, and I can't update MacTracker on my Mac Pro, which suggests that no updates work at all.
    When I try to update, it says "You have updates available for other accounts" and "Sign in to ________ to update applications for that account." I'm already signed into that account. I tried logging out, closing the App Store, and logging back in. Then I tried logging out of both the App Store and iTunes as per a fix I found online, and it gave me "Unknown error" once I tried to update.
    Is there a fix for this or at least a regular .pkg I can just install? Honestly, it's easier to update stuff in Debian Linux than on OS X 10.8 and up now.

    Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
    1. Follow the instructions in this Apple Support article.
    2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
    3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
    4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
    5. Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
    Then repeat step 4.
    6. Select
    Store ▹ View My Account
    from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
    7. Launch iTunes and select
    Store ▹ Authorize This Computer
    from the menu bar.
    8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
    9. Contact Account and Billing Support.

  • Hi guys, I have a problem with my new macbook pro 15". I tried to updtate the apps (iPhoto, iMovie and Garageband), but an error was displayed "You have updates available for other accounts". I don't have other accounts!!! :(

    Hi guys,
    I have a problem, I have a new macbook pro. I updated the software without problems; then I tried to update iPhoto, iMovie and Garageband, but an error was displayed "You have updates available for other accounts". I don't have any other account, i tried everything found on the net but nothing seems to work...Please help me!!!!

    Same thing for me it writes "To update this application, sign in to the account you used to purchase it."

  • Why doesn't my macbook pro let me update certain applications? It says "You have updates available for other accountsTo update this application, sign in to the account you used to purchase it.

    Why doesn't my macbook pro let me update certain applications? It says "You have updates available for other accountsTo update this application, sign in to the account you used to purchase it.

    it's also likely that you used two different apple IDs to purchase apps. if that's the case then you simply have to log out of your app store, and log into the other account to update the apps.
    from experience it's not possible to syncronise purchased content from two different accounts. but you can always give Apple a call.

  • The App Store says I have updates for I-Photo and Garage Band.  When I try to update I get the following message: You have updates available for other accounts  To update this application, sign in to the account you used to purchase it.  I only have 1 acc

    The App Store says I have updates for I-Photo and Garage Band.  When I try to update I get the following message: You have updates available for other accounts  To update this application, sign in to the account you used to purchase it."  Both apps came with my computer and as far as I know I only have one Apple account.  Any thoughts?  Thanks.
    Karen

    Thanks for you reply.  I'm 99% positive that I'm using the user id and password that I used to set up my computer.  That's why I'm stumped.  I read the solution someone else suggested (type your user name without @gmail and create a new password.  When I tried it, I was asked for my birthday.  It didn't recognize it.  I know I got my birthday correct. Oh well...
    Karen

  • I currently have Iphoto v. 9.1.4.  There is an update v. 9.4.3 that I am unable to install.  I keep getting a message, "you have updates available for other accounts.  To update this application, sign into the account you used to purchase it."

    I have iPhoto v 9.1.4.  Update available is 9.4.3.  I keep getting this message:  "You have updates available for other accounts.  To update this application, sign into the account you used to purchase it".  I have done this and I keep getting the same message over and over again.  Please help me!

    Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
    1. Follow the instructions in this Apple Support article.
    2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
    3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
    4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
    5. Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
    Then repeat step 4.
    6. Select
    Store ▹ View My Account
    from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
    7. Launch iTunes and select
    Store ▹ Authorize This Computer
    from the menu bar.
    8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
    9. Contact Account and Billing Support.

  • HT1338 When I try to download the iMovie Update :  "You have updates available for other accounts.  To update this application, sign in to the account you used to purchase it." shows -don't know what other accounts it is talking about? I Only have 1 Apple

    When I try to download the iMovie Update :
    "You have updates available for other accounts.
    To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !

    Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
    http://support.apple.com/kb/TS4236

  • Can't dowload new OS this error comes up. "You have updates available for other accounts" Anyway of getting around this or fixing issue ? I logged myself as new admin with my apple id already.

    bought a used mac book and can't dowload new OS this error comes up. "You have updates available for other accounts" Anyway of getting around this or fixing issue ? I logged myself as new admin with my apple id already.
    the guy i bought it from told me he would take car of any issues and of coarse the first one that comes up he hasn't been helpful at all.
    anyway of updating or is there something i did wrong or haven't done as far as switching ownership with apple id and admin.
    thxs

    Boot into Internet Recovery and erase the hard drive, then reinstall the OS.
    That will install the original OS that the Mac shipped with. You can then register it under your AppleID and upgrade to Mavericks.
    http://support.apple.com/kb/ht4718

  • Help! Can't update iwork and imovie because "You have updates available for other accounts".

    I recently purchased Macbook Pro with iMovie, iwork keynotes, pages and numbers preloaded in the machine. Now the App Store icon indicates that I have updates available.  So when I open up app store and click update, I got an warning stating " You have updates avaialbe for other accounts - to update this application, sing in to the account you used to purchase it". 
    I called tech support.  I was told that I must have had another account.  But clearly I don't have another account.  I'm not alzheimer.  If I had another account, I would have remembered it.  I used the same account for ipod, iphone, itune for many many years.  So I went on the support communities for help.  I read some post saying I should add my hard drive to spotlight privacy, then remove it.  I tried it, it didn't work.  Some said I need to enable something by entering a script to the terminal.  I followed the steps, it didn't work. Then some other post said that I should delete the apps, then reinstall it.  So stupidly enough, I deleted keynotes to "TEST" if it works.  Guess what? I completed removed keynotes from my macbook.  I can't even recover it?! At least before I deleted it, I had the old version of keynotes although obsolete, still functional.  Now I removed it, I don't even know how to reinstall it. 
    So, I'm so update and dying for help.  Can someone please teach me how to make my Macbook understand that I only have one account and let me update iMovie and iwork? Also, how to restore the accidentally deleted Keynotes?
    Thank you!!!

    You're just going to have to get back to the support folks with your Apple ID problem - http://www.apple.com/support/appleid/.
    They should be able to rectify the problem.
    Clinton

  • "You Have Updated Available for Other Accounts..  To update this application, sign in to the account you used to purchase it."

    I am at 10.7, lion.  I am trying to update xcode from 4.1 to 4.2.   app store says I have an UPDATE available. when i click on it, it says the message in the thread topic.
    I have tried
    1) , signing out of app store, ending itunes, re-sign-in
    2) rebooting
    3) deleting xcode
    nothing works. when i send support email to Apple, they tell me the SAME thing the message does. 
    I only have 1 userid at apple.
    does anyone have a solution for this? 
    by the way, NONE of my free or purchased apps that have the UDPATE indicator will actually update .  they *all* produce the same message (thread title)
    Tim

    hi thank you for answering Dahveed. not sure where in the mas i find that? when i click on 'store' only my signed in id appears.  i have only 1 registerd apple id  that i use for mas and itunes etc. on all my mac's.

  • App Store Twitter Update: "You have updates available for other accounts"

    Hi all,
    When I try to run the update for my Twitter app on my laptop, I get a message warning me that this update is available for [email protected]–an account I have never logged into and have no knowledge of.
    How do I clear this out of my updates so that the rest of my apps actually update.
    Already checked that the app store is signed into my proper account and tried to log out and log back in.
    Thanks!
    Koz

    Check that you're logged into the AppStore with the same Apple ID you bought the app with.
    Andy

  • You have updates available for other accounts.

    Hello, everyone.
    When I first got my Macbook Air, I stupidly registered under my friend's Apple ID in the App Store. I just realized how big of a fool I was when I wanted to update iPhoto and iMovie and it asked me to update it under my friend's Apple ID. I can always ask my friend for his password, but I just want the iPhoto and iMovie to be updated under my Apple ID instead. Is there any way to make that happen?
    P.S. I already try the Spotlight indexing thing, but unfortunately, it didn't work. I might give it a try again.
    P.S. I really don't want to delete the iPhoto and iMovie and reinstall them because it would cost me when it came in for free in the first place.
    Thank you so much in advance.

    By using the friend's Apple ID, you have registered the Mac, its OS and the iLife apps to his account. The friend needs to call Apple Care and request that Apple release this Mac and its bundled software from the friend's Apple ID.
    Then you need to delete the adoption plist located @;
    Library/Application Support/App Store/adoption.plst
    Restart and after that has occurred you need to open the Mac App Store, sign in with your account's Apple ID, go to the Purchases pane and accept those apps into your account.

  • You have updates available for other accounts. To update this application, sign in to the account you used to purchase it.

    I have only one Apple account but get this message when I try to update iPhoto, GarageBand and iMovie from the App Store. All this software was bundled with my Mac when I bought it last November. This happens when I am logged into the App Store with my only Aplle ID and when I am not logged in.
    There appear to be a lot of Mac owners with the same problem but I have not found a solution that works for me. Apple Support does not seem to have an answer for this, which I find incredible and frustrating.
    Any new ideas or fixes available?

    I solved this. I had the exact same problem with my new MacBook Air 2012. I tried to install the iPhoto 9.3.1 update and got the same message you did, and I knew that I had associated my iLife '11 with the account I was using. So I followed the steps to check purchase history and saw that iTunes said "0 computers are authorized..."
    In iTunes, signed in to my Mac App Store Apple ID, I went to "Store" on the menu bar and clicked "Authorize this Computer." I signed out and back in to the Mac App Store, and the update downloaded! That's it!
    This must happen to people who use an Apple ID for their Mac App Store that is different from the Apple ID that they supply during their mac's setup. That one is probably automatically authorized, while the one you supply later is not. I hope you're still looking for answers and that this helps you.

  • Hi, i just a got a MacBook Pro .. and i entered the app store and there was an update for iPhoto and when i clicked update and entered my email and password it said " you have updates available for other accounts " plzz help

    hi, i just bought a MacBook pro . and i entered the store and it said that i have to update iphoto so i enter my email and password and it said " you have updates on other accounts, sign in to the account u used to purchase this item" .. and i didnt purchase it it was there when i bought the laptop , plzz help.
    THANK YOU

    Same thing for me it writes "To update this application, sign in to the account you used to purchase it."

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