Yosemite 10.10.1 problems - I can't even connect to the App Store?

One of the very odd issues I have been having since installing the Yosemite 10.10.1 update is that I can't even connect to the App Store, however, that is when my intermittent WIFI is even functioning. The spinning wheel spins and spins and then I finally get a "Cannot connect to App Store Message". Every once and a while my WIFI will work enough to try to download an update, so my updated applications summary lists 3 or 4 separate updates of the same update. So, even if Apple resolves the 10.10.1 problems, my MacBook Pro Retina will still be a great big paperweight. Very very frustrating. I'm a big Apple supporter, but I am concerned that Apple no longer is even focused on the OS X platform.

Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
          PHY Mode
          Channel
          Security
          Signal/Noise or RSSI
          Transmit Rate
Please do not post the BSSID, as that information is private.
Now hold down the option key again and select
           ▹ System Information... ▹ Network ▹ Wi-Fi
Compare the two-letter Country Code with the ISO code for your country. Does it match? The code X0 means that the country couldn't be determined. The code X3 means South America, not otherwise specified.

Similar Messages

HT5622 When Playing candy crush or dice with friends, I can no longer connect to the apps store

When Playing candy crush or dice with friends, I can no longer connect to the apps store to purchase items like lives, dice etc. This seems to be since the upgrad to IOS7. Thoughts?

Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro.

Ok so we bought an ipodtouch for my daughter and when she connected to the computer all of a sudden she lost all her pics and she can no longer connect to the app store on her ipod.. any suggestions why and what can be done?

ok so we bought an ipod touch for my daughter and when she connected it to the computer after she downloaded itunes, she was asked if it was her ipod or a new one, so she clicked on her ipod and lost all her recent pics plus is unable to locate the app store on her safari on her ipod touch. any suggestions as to what went wrong or what should be done ? should we restore or what?
much appreciated if there is anyone else who had this happen to them.

- The iPod got erased since it sounds iTunes identified that the iPod has been synced with another computer and she said yes to making this computer her syncing computer. It could also she restored the iPod from the backup of another iPod, iPhone or iPad that was in iTunes. If in iTunes you go to Preferences>Devices is there a backup listed for her iPod with a date/time when she first connected the iPod to the computer. If so then restore the iPod from that backup.
iOS: How to back up
Note synced media like apps and music are not included in the backup,
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Regarding the App store. The App store is not in Safari. It is a separate app. Also, could the Apple store be hidden by Restrictions? Settings>General>Restrictions. Further, can you find the App store via the Spotlight search on the iPod?

HT4009 Why can't I connect to the app store on my iphone 4 when making in-app purchases?

When ever I try to purchase a bag of gems it says that it can't connect to the itunes store. What should I do?

Hi toxic writer,
Thanks for using Apple Support Communities. This article has some steps you can take if you're unable to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari

Why can i not connect to the apps store?

Just bought Ipad. Cannot connect to itunes store. How to fix?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

Since upgrading to yosemite, I can't connect to the app store (or icloud).

I have a Macbook air, early 2014.
Since upgrading to Yosemite, can't connect to the App Store (Message: Your device or computer could not be verified. Contact support for assistance. ) or to iCloud ( You can’t sign in at this time. Try signing in again.).
I have another Macbook air (late 2013) running mavericks that is connecting without any problem. I can also login in two different iPads (iOS 8), one iPhone (iOS 8) and in icloud.com.
Have spent more than one hour with support on the phone. Tried safe boot, login with a different apple id, reseting pram, running disk utility... No success.
I could upgrade to Yosemite 10.10.1 by restarting without the need to insert the apple id, so I am with the latest version running. Still no success.
Any ideas ?
Many thanks,
Alysson

If you haven't already done so, please connect to a different network, such as a public hotspot, and test. Otherwise, see below.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

I can no longer connect to the iTunes Store on my laptop, what could the problem be?

I can no longer connect to the iTunes Store on my laptop, what could the problem be?

Hi curterb,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
- Brenden

IMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store

iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.

Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index

Just installed the latest Yosemite update and though I hv wifi connectivity, I can't connect to the App store or Dropbox. Any solutions?

I've got wifi, but got error messages that say that there's no internet connection when I try to connect to the App Store. Also, Dropbox has the same issues with not being able to connect. ???

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

HT1688 My husband's iphone can't connect to the App store after he updated to ios.7. He updated it yesterday and he has had problems since. He gets a message that the iphone can't connect to the app store and he has internet connection. Please help.

My husband's iphone can't connect to the app store after updated his phone to ios.7. and has internet connection.

Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

My wife received a Acer tablet for Xmas,to connect it to my MacBook Pro I need to download a free app called Android File Transfer. Problem is i can't find it in the app store, can anybody help please?

Any help to the above question would be much appreciated.

Mac app store isn't the exclusive way to download apps in a mac, like it is the case in iPhone or iPod Touch. So if you can't find something in the app store, just google it and download from any trusted source you find.

Safari cannot connect to the App Store so I can setup an RSS Reader.

Let me be clear about a key point first - I can connect to the iTunes Store in the program, I can connect to the App Store in the program, and Safari has no problem acting as a browser.
BUT, I want to use RSS feeds and this is where things fall down.
If the Podcasts app is installed then all XML links to RSS feeds default to being opened in the Podcasts app, and I wouldn't mind this if the Podcasts app could actually display RSS feeds, but it can't. No problem, I'll just remove the Podcasts app.
Now when I click on a link to an RSS feed, Safari gives me the following error,
Cannot Open Page
This is a link to an RSS feed. Would you like to search the App Store for apps that can display RSS feeds?
And my options are Cancel or Search.
I click Search, because when I find an RSS feed on a page I want to subscribe to I don't want to have that error again.
The App Store opens and I almost immediately get the error,
Cannot connect to iTunes Store
However, once I click the OK option, the App Store works fine. I can connect to the App Store.
So, I pick an RSS app anyway to install it. It downloads fine, and I go on browsing in Safari. I find another link to an RSS feed, and this pops up again,
Cannot Open Page
This is a link to an RSS feed. Would you like to search the App Store for apps that can display RSS feeds?
Excuse me? I've already installed an RSS app... and by now I've installed 5 different apps in the hopes that at least 1 of them will do what Podcasts obnoxiously did before and claim the default app status for XML links.
So, Safari works as a browser, the iTunes Store App works, and the App Store app works, but if Safari opens the App Store then I get an error. If I could somehow set which applications opened what links and document types then this wouldn't be a problem either because I could just manually set what I wanted, but I can't.
ಠ_ಠ
What the heck? Why was RSS ripped from Safari with nary a word, leaving in its place the pathetic Reading List function? Bookmarks are for reading later, RSS is for push to me updates, Reading List is just plain pointless and a waste of code. And why can't I set what programs I want to open what file types? /rant
I've already tried the Change Date trick, the Reset All Settings trick, the Turn Off Genius trick, and every other trick I could find where ever the phrase, "Cannot connect to itunes store" popped up in these forums and on the web, and none of them work - I suspect that this is because the App Store does work fine normally for me.
All I want is for Safari or an RSS program to open an RSS feed when I click on the link while browsing the web. Why is this so darn hard?

Hi alèna,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

With verson 12.01.26 my iTunes can no longer connect to the iTunes store or iTunes Match

After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.

Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro.

Why can't i connect to the itunes store

why can't i connect to the itunes store?

Dear
I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
I had tried all of the method you have presented that posted at Internet but no result
I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
Hope will help you

Why can't I connect to the iTunes store 9/24/2011?

Why can't I connect to the iTunes store 9/24/2011?

Dear
I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
I had tried all of the method you have presented that posted at Internet but no result
I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
Hope will help you

Yosemite 10.10.1 problems - I can't even connect to the App Store?

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