Yosemite and hp printer color laserjet 3600n hp office jet 8600 pro

Hi,
I have upgraded maverick to yosemite. The last Update for printer software was installed (version 3.0 at Oct. 1 2014). But both printers doesn not work any more.
The color laser jet 3600n stops after 10% of the print with PCL XL error, Subsystem kernel, Error: Missing data, Operator: Vendor Unique, Position 14.
With the OfficeJet 8600 Pro it is quite similar. The printer starts loadin the page. After some minutes the printer push out the empty page. In both cases the Mac lost connection to the printer for some time. After few minutes the connection is established.
System is OSX Yosemite 10.10
Color LaserJet 3600 driver version 2.0.3,
connected over cable / bonjour
serial number [Personal Information Removed]
procuct number Q5987A
OfficeJet Pro 8600 N911a
connected wireless/Bonjour
FW-version CLP1CN1322CR
serial number [Personal Information Removed]
driver version HP Officejet Pro 8600 2.0
product number CM749A
All device informations from the HP utility software.
This question was solved.
View Solution.

Hello @esuny , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

  • Got HP color laserjet 3600n working on sl

    Originally was attempting to print through airport with our HP color laserjet 3600 connected to airport via USB. This was working until we installed snow leopard - then we couldn't print.
    Solution: We have an Airport Extreme G that has 2 ethernet ports, one of which can be used for a printer. We connected the 3600 to the ethernet port on airport and added the printer using the IP address and it works with all of or computers now - some with 10.5 on them and some with 10.6 on them. You can also add the printer using the ethernet port and a bonjour driver.
    Hope this helps someone out there.

    ok... so i found a solution that got the 3600n running. i actually found it in an HP forum (http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId= 1018527&admit=-682735245118090418665928353475). the solution was this:
    I had problems with that also. While I found the documentation to be unclear, I did eventually get it to work with a macbook OSX 10.4.8 and a HP color laserjet 3600n connected across a network.
    My first thought was to add it as an "IP printer", after all it's on the network and has an ip, right? That didn't work, it just printed out lots of garbage.
    I then tried several things, including reinstalling the HP software twice. What finally did the trick was to:
    1. go to utilities/printer setup utility
    2. click add - note the printer does not show up
    3. click more printers, and on the window that comes up:
    4. select HP IP Printing - note the printer still does not show up
    5. click manual
    6. enter the ip address for the printer
    7. click connect
    then it automatically sees the printer as a "HP Color LaserJet 3600", adds in in, and I can print to it fine.
    Note: it never, in any of the menus I looked at gave me the option to select a HP 3600n, and it wouldn't see it automatically. So not the expected "just works" experience I was looking for from the Mac, but it works now, which is good, I was begining to fear I had bought the wrong printer.
    20" Core 2 Duo   Mac OS X (10.4.9)   i have tons of peripherals

  • Envelopes won't print after W 7 upgrade - Color Laserjet 3600n and Brother HL-5370DW

    I, too, cannot print envelopes after upgrading to Windows 7. Same issue with 2 printers.
    Windows 7 64-bit
    4gb memory
    Word 2007
    envelopes created using mail merge
    HP Color Laserjet 3600n
    Wireless
    Also cannot print to Brother HL-5370DW. Wireless
    When I send the envelopes to the printer, there are no errors. But the job is not actually sent to the printer.
    I CAN print other documents to both printers.
    I tried printing to XPS. A "Save the file as" dialog appeared. I browsed to the desktop, entered a name and clicked Save. No file appeared on the desktop.
    Thank you,
    Nina

    You've got a double whammy there. CS2 is not universal so you're running
    it under rosetta. Additionally, there are still problems with Leopard
    and CS3.
    Keep an eye on the Leopard threads and give serious consideration to
    upgrading.
    Bob

  • Color Laserjet 3600n won't print from network

    Our small office has an HP Color Laserjet 3600n that has worked great connected to the network via ethernet cable for many years. When we came in this morning it refused to work after a power outage last weekend, and print jobs would just remained trapped in the print queue with either "printer unavailable" or "printer is busy" messages. No error messages appearred on the printer, and it prints fine from an attached USB cable. I verified the network cables, and am even able to access the printer's web interface a-ok via it's web address. It normally operated on all the default settings, I believe, and I can't figure out what else could be the problem other than a hardware fault. Any clues? We have a bunch of toner cartridges and would hate to have to buy a new unit now.

    Hi,
    Please follow in the link below :
    http://h20000.www2.hp.com/bizsupport/TechSupport/D​ocument.jsp?lang=en&cc=us&taskId=110&prodSeriesId=​...
    I work for HP but my posts and replies are my own.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"

  • Windows 7 and HP Color LaserJet 3600N

    HP does it best again.  No Windows 7 driver for Color LaserJet 3600n!   You can fill in the blanks...   However, using Windows 7 Professional, I was able to install the XP drivers.   Download the XP software and it will run in a virtual XP session.  I then added the printer as Windows 7 would lead you to do.   The add did not complete correctly--CTRL/ALT/DEL.  However, the printer was added and seems to work.   Maybe HP and Microsoft are pushing the more expansive Windows 7 Professional. 
    This question was solved.
    View Solution.

    XP Virtual session, not familiar with, but sure seems painful and possibly limiting vs HP doing the right thing in the first place.
    FYI ... Over in the Home > Other HP Products and Technologies > Windows® 7 Beta and test forum, the lack of a driver has already been noted in the thread ...
    HP Laserjet Color 3600n Driver for Windows 7
    A few select remarks by various people (including myself) in the thread were ...
    Is this really true and if so, for heaven's sake why?
    Ridiculous.
    stunned by this decision
    This is unbelievable!  We purchased multiple 3600n printers just barely a year ago (September, 2008).  We have made the decision to upgrade our office computers to Windows 7 (from Vista) and now we find out that our practically still new printers are not compatible.  I can assure you that I will NEVER purchase another HP compute or printer... EVER!!!
    I was also a bit surprised.
    I DON'T WANT TO HEAR BS SUPPORT RHETORIC FROM YOU GUYS ... FIX THIS. (a snip from my acidic entry)
    HP has not responded in that forum and I just put in a support email to HP if this is poor choice of words (not supported vs we are working on it) in the
    HP LaserJet, Color LaserJet and LaserJet MFP Products - Product Support for Microsoft Windows 7
    link to see if it is really being worked on. Since they didn't speak up in the forum and its been since 10/5 ... plenty of time to respond, I'm stepping it up and going on the offensive.
    On that Windows 7 printer support page, I counted  9 models (some of which have sub models for networking and duplexing) as not supported. I didn't count the supported ones, but must have been several hundred. What is really laughable is that the lowly LJ 2p is still supported ... aren't those circa 15 years old? Not sure if the 2p is the oldest one on the list, but it is the one I recognized as truly most ancient.
    My 3600n was bought at Staples in 9/2008 and has a manufacture date on 6/2008, its not like I purchased POS laying in someone's warehouse years and got taken by some scammer.
    Plain and simple ... I don't know when HP first started selling the 3600 and when they dropped, but I just don't understand how HP could do this to a  product they actively sold a year ago (and there was a Vista Driver update in 11/2009) yet they support the ancient 2p ... Astonishing !!!!!!!!!!
    HP the support listing (url above) for the 3600 (besides the bad news) and has a link to a trade-in program ... thinking ... oh they recogized the errors of there ways and was going to give me a good deal ... no, it was some generic trade-in page, but I ran my 3600n though the page to see what it was worth ... $25.
    Feel like getting stepped on, the trade in price, that was another one which lead me to this very acidic comment in my original post ... AS FAR AS I'M CONCERNED YOUR CUTE HP TOTAL CARE LOGO IS YOU (HP) WITH YOUR HANDS AROUND OUR NECKS JUST SQUEEZING US FOR EVERY RED CENT WE MAKE IN JUST THE DAINTIEST WAYS YOU CAN (BET YOUR MARKETING PEOPLE NEVER THOUGHT OF THAT INTERPRETATION)!
    I'm done being acidic, I'm just spreading the word!

  • Unable to install hp Color LaserJet 3600n network printer on new Windows 7 (64bit) PC.

    Unable to install hp Color LaserJet 3600n network printer on new Windows 7 (64bit) PC. According to Microsoft Windows Compatibility Center website (http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Col...) this printer is compatible.
    I have tried everythingto no avail. HP will not support and have, very little online resources addressing this particular issue. What should I do?

    This may help: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02538616&lang=en&cc=us
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Why aren't there Windows 7 (64 bit) specific drivers for my HP color LaserJet 3600n printer?

    Why doesn't HP support its own printers by providing drivers for a very stable operating system?  I've been a longtime HP laser customer...since 1984 laser I.  I would like to use drivers for my color LJet 3600n which were specifically written for my computer's operating system.
    Does anyone know where there are Windows 7 (64 bit) drivers for the HP color LaserJet 3600n printer?  Do I have to purchase Brother or Canon or Lexmark printers to get support?

    Oh, you must not be on the English US site.  Basically it says to use the Vista driver and gives a link to it.  That is as good as it gets at this point, sorry.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Installed HP Color Laserjet 3600n software but does not show in model list

    Recently installed the HP software for my Color Laserjet 3600n on my MAc OS X 10.5.5 laptop. The software says it is installed successfully, but when I try to set it up for printing via IP address, it says the ip address is valid, but at the bottom, iwhen I choose select drivers, my model does not show in the list.
    Any thoughts?

    What IP printing protocol did you try, and what does it say to use in the manual?
    Since it's not a postscript printer, I wonder if it uses More Printers > HP IP? (instead of IP printer)

  • Squeaky HP Color LaserJet 3600n

    Our office has an HP Color LaserJet 3600n and it been working great, but the last month of so, it's been starting to make a squeaky noise every time it prints something.  I'm assuming it's from the rollers, but not sure what the mechanics of the machine are.  Can this be resolved with WD40 or a light solvent lubricant?  If so, where are the "rollers"?  Otherwise, are there other options?  Thanks!

    Hi mbsearch,
    I noticed that this post is a couple of years old.  I wanted to reply since there are several hundred views.
    There are many rollers and gears within the LaserJet.  Figuring out and knowing which roller it is would be a difficult task.   Using a product like WD40 or other light lubricant would not be recommended as the potential negative impact of the lubricant relative to the materials would be unknown.
    My recommendation would be to:
    1) Print Out the Supplies Status Page and make sure that any non Cartridge supplies such as the Transfer Belt, Fuser, etc are relatively good.  As they get near end of life the can start making noise.  Replace anything that is getting towards the end of life.
    2) You can have a support person come out and service the printer to resolve the squeak.  They will have the proper lubricants and parts to resolve the issue.
    Regards,
    Kaz
    Kazman
    I am an HP Employee
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

  • When printing to the dye sublimation epson stylus pro 7700 using adobe illustrator it is required that I mirror the image.  When mirroring the image the print colors are muted.  Not mirrored and the print colors are perfect.  Any suggestions?

    When printing to the dye sublimation epson stylus pro 7700 using adobe illustrator it is required that I mirror the image.  When mirroring the image the print colors are muted.  Not mirrored and the print colors are perfect.  Any suggestions?

    CS5
    On Tue, Oct 7, 2014 at 9:49 AM, ADBEDesigner <[email protected]>

  • I just upgraded to Yosemite and since i cannot connect to the office wifi

    i just upgraded to Yosemite and since i cannot connect to the office wifi

    Hello Victorff12,
    Thanks for using Apple Support Communities.
    If you cannot connect to a Wi-Fi network with your Mac, then please follow the directions in the article below.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
    Take care,
    Alex H.

  • I instole Yosemite and i lost every thing that was in my macbook pro. such as Word, Excel, windows 8 and all my documents

    i instole Yosemite and i lost every thing that was in my macbook pro. such as Word, Excel, windows 8 and all my documents.
    Help

    I should just change the OS and leave all your apps and data alone.  That said, if any of your apps are old and use Rosetta (ppc apps), they won't run under Mountain Lion.
    Make sure you take a good Time Machine or Clone backup before you convert.
    You can check compatibility of your apps here:
    http://roaringapps.com/apps:table

  • Two Sided Printing with  HP Office Jet 8600

    I have installed an HP Office Jet 8600 N911A  The two sided printing feature is not functioning.  HP's website offered instructions on the OX 10.6 system, but not 10.7.3

    Hello,
    You should be able to print on two sides using this method for your product:
    NOTE:You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only . Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only . Click OK to print.
    Reference link:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02250284&tmp_task=useCategory&cc=us&dlc=en&lang...
    Hope this helps.
    I work for HP.

  • My iPad will not print to my wireless hp office jet 6600 anymore

    MY iPad will no longer print to my wireless hp office jet 6600 printer

    Hi Everyone,
    Don't spend too much time trying to figure this out.  Apple has total control of what apple products can do.  Since the upgrade to IOS my 6600 HP printer no longer is recognized by my Ipad.  Just to add insult to injury my Iphone's wifi is now greyed out and I can no longer use wifi.
    I didn't see this coming but think about how apple can force you to upgrade to other products by simply limiting a device's capability through an operating system upgrade.
    I made an appointment with an Apple genius today and they said "Sorry this is a hardware issue (Iphone) and you will need to upgrade."  Of course I will, a $700 phone or Ipad should only last a couple of years... right?
    I am not upset but I will be more critical in my future purchases of Apple products.

  • Air print for iPad on HP office jet 100

    How can I have my iPad print to my mobile HP Office jet 100 printer.
    This question was solved.
    View Solution.

    Hi,
    The specs shows no joy actually since the Officejet 100 is for another market. Quick and easy way: sync to your computer and print from there.
     Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Maybe you are looking for