Yosemite and Photosmart 5510

I installed Yosemite, and now printing on my Photosmart 5510 still works, but scanning does not. The photosmart does not seem to find the mac. The printer is not on the list of drivers, so I think HP presumes it should be broken down by now. But it has not, so, I'm looking for a solution.
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Greetings @Geejee and welcome to the community,
I understand you are now running into scanning troubles after upgrading to Yosemite. The troubleshooting is actually the same for Yosemite as it was for Mavericks. I am going to suggest some troubleshooting that should help you scan again.
In this order, try:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart your Mac
Re-add the printer, this is the direct link to the software: HP Photosmart 5510 e-All-in-One Printer Full Feature Software and Drivers
Try scanning again
Let me know the outcome please!
Best wishes
R a i n b o w 7000I work on behalf of HP
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My HP Photosmart 5510 won't scan photos to file on my Mac running Yosemite

I keep getting an error message that the scan failed every time I try to scan a photo. I've downloaded the latest driver via the Apple App Store. I've restarted both computer and printer. Help!
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Hi @JaneCat,
Welcome to the HP Forums!
I understand that you cannot scan photos from your HP Photosmart 5510 to a file on your Mac running Yosemite. I am sorry to hear this, but I am happy to help!
I would recommend downloading the full feature software and drivers from our website, HP Photosmart 5510 e-All-in-One Printer Full Feature Software and Drivers, as it is compatible with Mac OS X Yosemite.
If you are still having issues, I would also recommend this scanning guide, A 'No computer found' Message Displays during Scanning. Then follow the steps for the section that says it is for, Mac OS X v10.6 Snow Leopard, OS X v10.7 Lion, OS X v10.8 Mountain Lion, or OS X v10.9 Mavericks. As these steps will still work on Mac OS X Yosemite.
I would also see this how to scan guide, Scanning with the Full Feature HP Software in OS X v10.10 Yosemite.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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IPad2, Macbook air and iPhone 4S doesnt find/recognize HP photosmart 5510 printer ?

Why MacBook Air, iPad2 and iPhone 4S doesn't find / recognize anymore HP photosmart 5510 printer ?

I would suggest starting with your MacBook Air.
The Photosmart 5510 is listed as supported by Apple. So I suggest setting it up under your MacBook Air as described in this Mac Print 101 article:
http://support.apple.com/kb/HT4670
Then hopefully your iOS devices will see it on AirPrint.

Reseting the date and time on photosmart 5510

Having replaced the internal battery,the date and time on scanned items to memory card is giving 1st january 2001.how can i reset this.

Hey @dube55,
I am aware that your Photosmart model does not have a fax. Because I do not have a Photosmart 5510 here and have no access to the Embedded Web Server I gave you the generic tab options. My apologies for the confusion.
The Date and Time option under the Embedded Web Server for your printer should be located under Settings or Tools. It may be under a sub-menu on the left hand side, such as System or Preferences. Feel free to click on the options to explore what you are able to alter on your machine.
If you still do not see a Date and Time option we will need to run a Power Reset on the printer. Doing so should prompt you to enter the date and time when reconfiguring your printer. If this fails, we may need to run a Factory Restore.
How to Perform a Hard Reset:
Turn your printer ON
With the printer ON disconnect the power cable from the rear of the printer for 30 seconds
Plug the power cable back in
The printer should start back up on its own
Once the printer returns to the ready state, try another scan to verify if the time and date stamp is correct
Should the issue persist, please proceed with the reset below.
How to Restore Factory Defaults:
Turn your printer ON
Touch the right arrow button until you see Setup (wrench)
Touch the Setup button
Select Tools
Select Restore Factory Defaults
Choose Yes
Once the Restore is complete your printer should start back up and may prompt you to enter the date and time.
Please let me know if these steps work for you. Best of luck!
X-23
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CAN PHOTOSMART 5510 WORK IN BOTH MODES-USB AND WIRELESS TO PRINT FROM I-PAD OR I-PHONE 4S.

CAN PHOTOSMART 5510 WORK IN BOTH MODES-USB AND WIRELESS TO PRINT FROM I-PAD OR I-PHONE 4S.

SEPPLES86,
In order to print from your I-Pad or I-Phone you would need to be connected through wireless. Air Print works when your printer and device ( ipad or iphone) is connected to the same WI-FI network.
Here is a link to a post with a lot of good information concerning Air Print.
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/AirPrint-how-to-use-Apple-s-AirPrint-solution-...
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I'm a printer tech with HP.

Black and white printing Photosmart 5510 Windows 7

How can I set my Photosmart 5510 printer to print in black and white? I'm used to seeing that option on other printers. Also can I change that setting from my PC remotely? I am connected wirelessly.

Are you trying to print a photo in black in white or just a regular document ?
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Can i hook up my ipad to my photosmart 5510 direct with a usb and some sort of adapter?

Can I hook up my iPad 2 to my photosmart 5510 direct with a USB cord and some sort of adapter?

You'll need a printer that is compatible to AirPrint, see this article:
http://support.apple.com/kb/HT4356
You can't use the cord to connect.
There are apps inn the app store that let you print over the Internet, without having an AirPrint compatible printer.

How do I add an HP Photosmart 5510 wi fi printer to my i Mac

How do I add an HP Photosmart 5510 wi fi printer to my i Mac

Hi, davidfromickenham.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to connect your Wi-Fi printer to your iMac. Here is an article that will help you with that process.
Add a Wi-Fi or network printer
Update your software: Choose Apple menu > App Store, click Updates, then install any software updates listed. Even if no updates appear, this ensures that OS X has the latest information about printer software it can download from Apple. If you don’t do this, you may see a message that software isn’t available when you connect your printer. If you have an AirPrint printer, no software is installed so you don’t need to check for software updates.
Prepare your printer: Use the instructions that came with your printer to unpack the printer, install ink or toner, and add paper. Turn on the printer and make sure it’s not displaying any errors.
Connect your printer: Follow the instructions that came with the printer to connect it to the network. For more information, see the Apple Support article Connecting a Wi-Fi printer to your Wi-Fi network.
Add the printer to your list of available printers: Choose Apple menu > System Preferences, then click Printers & Scanners. If you don’t see your printer listed on the left, click Add at the bottom of the list. A dialog appears listing printers on your local network. It may take a minute or two for your printer to appear. Select your printer when it appears in the list, then click Add. If you see a message prompting you to download new software, make sure to download and install it. If your printer still doesn’t appear in the list, try adding the printer by its IP address (see below).
When you add a printer, OS X can usually detect whether the printer has special accessories installed, such as additional paper trays, extra memory, or a duplex unit. If it can’t, a dialog appears that lets you specify them. Make sure the settings in that dialog accurately reflect your printer’s installed accessories so you can take full advantage of them.
OS X Yosemite: Add or remove a printer
http://support.apple.com/kb/PH18606
Cheers,
Jason H.

Photosmart 5510 double printing

Using Mac osx Yosemite, Word 2011. Had same problem under Mavericks.
When printing only one side, I get 2 copies. How to avoid this? It has not always been so, when new it was ok. Maybe printer updated sw issue?
I remember that my wifes C5100 had the same issue some years back, and that was addressed and resolved by a HP fix. I have the same problem now with my PS 5510 but could not find any HP fix.

Hi renedk,
Welcome to the HP Forums.
I see that you are having some issue with the printer printing double prints.
I do have a few suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I also suggest that we try to resolve the issue by Doing a Reset on the Printing system and then reinstalling the software and drivers.
I also suggest doing a Repair disk permissions.
Here is the link for the HP Photosmart 5510 e-All-in-One Printer Full Feature Software and Drivers.
If you have any other questions, please feel free to write me back at any time.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Printing problem with HP Photosmart 5510

This is not really a Mavericks problem but I was hoping that someone out ther who owns a HP Photosmart 5510 all in one printer may know the answer. All was working fine up untill I (foolishly) changed the printing mode to economy black & white and now I can not get it back to printing in colour. Anyone know how to do this please?
Sorry that this is not a specivic Apple problem but I am desperate!
Cheers.

Hello wil46,
Welcome to the HP Support Forums! I understand you have recently changed the black ink cartridge on your HP Photosmart C8180. I would first like to make sure that the cartridges are properly vented, take a look at the picture below:
Please take out the cartridge and inspect it, clean the contacts with a lint free cloth (coffee filter works best) and some distilled water, also clean inside the printer where the cartridge sits. Depending on how long the printer was sitting for or an empty cartridge this can sometimes cause the nozzles to dry out which could cause the black ink not to print.
Now let's go ahead and clean the printhead, from the front panel of your C8180 follow the steps listed below:
Setup Menu > Tools > Clean Printhead
You may need to do this a few times, if you see the black ink quality getting better please continue with the cleanings.
Let me know if this was helpful, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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Hp photosmart 5510 won't scan in colour on my mac

My HP Photosmart 5510 will not print in colour to my mac documentary page.

I assume you may try scanning from the printer front panel and the scanned page appear as Grayscale only?
If I assumed incorrectly, please clarify the exact problem and the OS details as listed above.
If my assumtion is correct, please try the following steps:
*If you are using Mac OS X 10.7, install the Critical Update below, otherwise skip that part (The OS version can be checked by clicking the Apple Icon > About This Mac):
http://ftp.hp.com/pub/softlib/software12/COL41827/mp-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg
Now change the device settings as following:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Mode and set as Color.
7. Click OK and try scanning.
Please let me know of any change,
Shlomi
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Print Quality HP Photosmart 5510

I have a HP Photosmart 5510 operating on Windows XP OS. The printing has started to print crooked on the page no matter if it's a print, copy or scan. I did a Print Quality Diagnostic Report and the Pen Alignment Status was a:Fail.
I then printed an alignment page but the scanner would not recognise it.
Any ideas what is causing this?

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
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Does anyone know if I can print to hp photosmart 5510 from my 1st generation ipad if I can't download the drivers for the printer?

Am trying to set up an HP Photosmart printer and it is proving much more complicated than I'd expected. I don't seem to be able to download to my ipad from the HP website - does anyone know how I manage to print, or get my ipad to recognidse the printer, if I've no printer software downloaded?
Thanks, in anticipation, for your help

You can't download drivers, or any other software, via a browser on the iPad. If the printer isn't the HP Photosmart 5510 e-AiO B111a which supports AirPrint, and it also isn't supported by HP's ePrint app, then you can see if any of the third-party printer apps such as Print Central For iPad or Print n Share work with it.

HP Photosmart 5510 will not print in black ink

Hello, I started having an issue with my photosmart 5510. It slowly stopped printing in black in. I started printing, it printed a few pages normally, but then phased out to not printing black at all. When searching for solutions, I found a forum where an expert mentioned different instructions that have to be messaged privately, may I also have these instructions?
I have tried all the suggested steps and still no black ink, only wasting colored ink while I try one fix or another and then do a test page after each try.
I have had this printer for more than a year, possibly more than 2 years even, so it is way out of warranty and I am willing to try anything at this point.
Thank you.
PS I did try to private message the expert, but it wouldn't send due to "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied." and it still wouldn't send. So here I am making a whole new thread about it :/

Hi MamaChickadee,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
You have completed the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success and would like to try the reset on the machine. I suspect the issue may be the printer and not the cartridge and do not feel a reset would help in this situation.
I would like to get this taken care of for you as soon as possible, can you please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Photosmart 5510 will not print in black

My printer is 2 years old. I replaced my black ink cartridge and it won't print any solid black. Other colors print fine. When I pick shades of gray for text in Word, it prints those, just not solid black. I've run the diagnostics and cleaned print heads. Please advise.

Hi @brc_in_austin
I see you are unable to print black from your Photosmart 5510, I'd like to help. Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
IMPORTANT: Please also include your country/region in your next post. Thanks.
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Sunshyn2005 - I work on behalf of HP

Yosemite and Photosmart 5510

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