Yosemite cannot be downloaded/installed?

I realize I am running an old MacBook. It still works perfectly, but apparently it has outlived its OS once again. This is what I have:
Mac OS X version 10.6.8
Model Name: MacBook
  Model Identifier: MacBook4,1
  Processor Name: Intel Core 2 Duo
  Processor Speed: 2.4 GHz
  Number Of Processors: 1
  Total Number Of Cores: 2
  L2 Cache: 3 MB
  Memory: 2 GB
  Bus Speed: 800 MHz
  Boot ROM Version: MB41.00C1.B00
  SMC Version (system): 1.31f1
I have almost 100GB of available space on the internal hard drive, plus an external HD with 880GB available.
When I try to download Yosemite from the app store, I get the pop-up that says:
"We could not complete your purchase. This version of OS X 10.10 cannot be installed on this computer."
What am I missing? I've looked over the requirements page several times and from what I can tell I SHOULD be able to upgrade. Am I losing my mind?

Hi, MsJLK126.  
Thank you for visiting Apple Support Communities.  
I see you are having an issue installing Yosemite on your MacBook.  It looks like you have our white polycarbonate early to late 2008 MacBook.  Per the attached system specifications that show your model as a MacBook4,1, it looks like this model does not meet the system requirements to install Yosemite.  Here is some information regarding the requirements for installing Yosemite.  
How to identify MacBook models
http://support.apple.com/en-us/HT201608
How to install OS X Yosemite on your Mac
http://support.apple.com/en-us/HT201475
Cheers, 
Jason H.  

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