Yosemite, Extremely slow!!

10.10 Yosemite has rendered my Macbook Pro useless. Especially in Safari where every touchpad command ends up with a beachball spinning and waiting for windows to open! What's going on!?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • Yosemite extremely slow. Cannot stop pop up windows

    Yosemite extremely slow. Cannot stop pop up windows on any browsers. Considering going back to Maverick My iMack is mid 2011 21.5. I cannot find a solution to this problem

    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari.
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
      Mac OS X Snow Leopard and malware detection
      OS X Lion- Protect your Mac from malware
      OS X Mountain Lion- Protect your Mac from malware
      OS X Mavericks- Protect your Mac from malware
      About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
    These may be helpful in improving Yosemite's performance.
    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
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                because it is three times faster than wireless.

  • Reverted back to Maverick from Yosemite - extremely slow

    I just spent an entire weekend reverting from Yosemite back to the previous operating system. This was the worst upgrade I have ever experienced with Apple. As it was, with Time Machine backup, it worked to restore but I lost files even though. I would like to know when will it be safe to upgrade if ever. I felt like a test-case for Apple.  I should have stayed with my system because it worked great before and very fast. This upgrade is not for everyone and I want to make sure people are warned. Some may experience nothing but good, but for me it was not!!
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      Memory: 8 GB
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    processor: 2.2 GHZ intel core 17
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    Yosemite/OS X Mavericks: Revert to a previous OS X version

  • Macbook pro retina 15 inch running Yosemite extremely slow previews/rendering

    Hello,
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    Also, it takes ages to render final comp form Premiere Pro as well.

    See this page for resources about making After Effects work faster: http://adobe.ly/eV2zE7
    Start here to learn After Effects:
    http://adobe.ly/AE_basics

  • My MacPro is extremely slow after upgrading to Yosemite 10.10, even while reading my newspaper on PDF

    Problem description:
    My Mac Pro is extremely slow after upgrading to Yosemite 10.10, even while reading my newspaper on PDF
    This is my EtreCheck print
    EtreCheck version: 2.0.11 (98)
    Report generated 17. november 2014 kl. 10.49.28 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: one day 15:45:13
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (290.89 GB free)
      Encrypted AES-XTS UnlockedConverting
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
    Launch Agents: ℹ️
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.torch.update.agent.plist Support
    User Launch Agents: ℹ️
      [loaded] com.genieo.completer.download.plist Support
      [loaded] com.genieo.completer.ltvbit.plist Support
      [loaded] com.genieo.completer.update.plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.5f1 - SDK 10.6 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 Support
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      Omnibar
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 207.99 GB
      Destinations:
      Elements [Local]
      Total size: 1.00 TB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Adequate
      Backup size 1.00 TB > (Disk used 207.99 GB X 3)
    Top Processes by CPU: ℹ️
          89% lsregister
          3% WindowServer
          1% mds
          1% sysmond
          0% mtmd
    Top Processes by Memory: ℹ️
      142 MB Preview
      125 MB com.apple.WebKit.WebContent
      125 MB Finder
      86 MB ocspd
      77 MB com.apple.WebKit.Plugin.64
    Virtual Memory Information: ℹ️
      335 MB Free RAM
      1.63 GB Active RAM
      1.32 GB Inactive RAM
      776 MB Wired RAM
      17.27 GB Page-ins
      345 MB Page-outs

    Check out this thread:  https://discussions.apple.com/thread/6466590?start=0&tstart=0.
    For many users, the Folder Action Dispatcher is the culprit that eats almost all available memory if it is enabled on ~/Library/LaunchAgents.

  • Macbook Pro extremely slow since Yosemite update. Spinning wheel of death is constantly up.

    Problem description:
    Yosemite is extremely slow on MacBook Pro. Spinning wheel of death is constantly up. every click takes at least 5-15 seconds to effect
    Please help!
    EtreCheck version: 2.0.11 (98)
    Report generated November 21, 2014 at 12:31:09 PM WAST
    Hardware Information: ℹ️
        MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
        MacBook Pro - model: MacBookPro10,1
        1 2.7 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Not upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 4000 -
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
            Color LCD spdisplays_2880x1800Retina
            LED Cinema Display 1920 x 1200
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 4:31:15
    Disk Information: ℹ️
        APPLE SSD SD512E disk0 : (500.28 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            surfing (disk1) /  [Startup]: 499.06 GB (103.13 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.42 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Primax Electronics Apple Optical USB Mouse
            Apple Inc. Apple Keyboard
        Apple Inc. Apple LED Cinema Display
        Apple Inc. Display iSight
        Apple Inc. Display Audio
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Access.app
        [loaded]    com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (9.0 24237.1028877) Support
        [not loaded]    com.parallels.kext.hypervisor (9.0 24237.1028877) Support
        [not loaded]    com.parallels.kext.netbridge (9.0 24237.1028877) Support
        [not loaded]    com.parallels.kext.usbconnect (9.0 24237.1028877) Support
        [not loaded]    com.parallels.kext.vnic (9.0 24237.1028877) Support
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) Support
        [not loaded]    com.roxio.TDIXController (1.7) Support
            /System/Library/Extensions
        [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (4.0.8) Support
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
        [loaded]    com.xrite.device.softwareupdate.plist Support
    Launch Daemons: ℹ️
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [not loaded]    com.gopro.stereomodestatus.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist Support
        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist Support
        [running]    com.xrite.device.xrdd.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [running]    com.nchsoftware.expressinvoice.agent.plist Support
        [loaded]    com.parallels.mobile.startgui.launchagent.plist Support
    User Login Items: ℹ️
        Dropbox    Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 11.7.700.225 - SDK 10.6 Support
        EPPEX Plugin: Version: 10.0 Support
        AdobePDFViewerNPAPI: Version: 10.1.12 Support
        AdobePDFViewer: Version: 10.1.12 Support
        Flash Player: Version: 11.7.700.225 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
        fbplugin_1_0_3: Version: (null) Support
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        BlueHarvest  Support
        GoPro  Support
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            surfing: Disk size: 499.06 GB Disk used: 395.92 GB
        Destinations:
            Friday [Local]
            Total size: 2.00 TB
            Total number of backups: 3
            Oldest backup: 2014-11-20 11:35:19 +0000
            Last backup: 2014-11-21 05:45:30 +0000
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 499.06 GB X 3)
    Top Processes by CPU: ℹ️
             7%    WindowServer
             3%    firefox
             1%    plugin-container
             1%    SystemUIServer
             0%    fontd
    Top Processes by Memory: ℹ️
        790 MB    firefox
        704 MB    Mail
        670 MB    com.apple.WebKit.WebContent
        344 MB    Image Capture Extension
        344 MB    Finder
    Virtual Memory Information: ℹ️
        4.70 GB    Free RAM
        7.56 GB    Active RAM
        3.34 GB    Inactive RAM
        1.56 GB    Wired RAM
        5.67 GB    Page-ins
        0 B    Page-outs

    HELP!!!! i think i have the same problem... what do i do??
    Problem description:
    Spinning wheel of death- slow unresponsive computer
    EtreCheck version: 2.1.8 (121)
    Report generated March 10, 2015 at 3:47:01 AM WAT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 117
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:15:15
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (305.14 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        CME Xkey
        Akai Professional AMX
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.rane.driver.sl2.10.6 (1.0.0f3) [Click for support]
        [not loaded]    com.rane.driver.sl4.10.6 (1.0.1f3 - SDK 10.6) [Click for support]
        [loaded]    com.serato.usb.kext (2.3.0) [Click for support]
        [not loaded]    jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6) [Click for support]
        [not loaded]    jp.co.pioneer.driver.DJM-900SRTAudio (1.0.1 - SDK 10.6) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.intego.backupassistant.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [running]    com.intego.BackupAssistant.daemon.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.rane.sl2.daemon.plist [Click for support]
        [running]    com.rane.sl4.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        DDJ-SZ AutoLauncher    Application  (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        DJM-900SRT AutoLauncher    Application  (/Applications/Pioneer/DJM-900SRT/DJM-900SRT Setup.app/Contents/Resources/DJM-900SRT AutoLauncher.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        Default Browser: Version: 600 - SDK 10.10
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
        SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
        SL 2 Audio Control Panel  [Click for support]
        SL 4 Audio Control Panel  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            13%    coreaudiod
            10%    Live
             6%    WindowServer
             1%    loginwindow
             0%    fontd
    Top Processes by Memory: ℹ️
        228 MB    Live
        94 MB    Finder
        73 MB    Safari
        73 MB    bird
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        121 MB    Free RAM
        1.79 GB    Active RAM
        1.62 GB    Inactive RAM
        713 MB    Wired RAM
        5.87 GB    Page-ins
        44 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 03:32:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-10-033252_[reda cted].crash [Click for details]
        Mar 10, 2015, 03:30:24 AM    Self test - passed
        Mar 10, 2015, 02:20:27 AM    /Library/Logs/DiagnosticReports/Soundtrack Pro_2015-03-10-022027_[redacted].cpu_resource.diag [Click for details]
        Mar 10, 2015, 12:26:28 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Serato DJ_2015-03-10-002628_[redacted].crash
        Mar 10, 2015, 12:24:07 AM    /Library/Logs/DiagnosticReports/blued_2015-03-10-002407_[redacted].crash

  • Macbook Pro running extremely slow since updating to Yosemite

    Hello All,
    I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
    Problem description:
    Macbook Pro 13":
    Purchased in mid-2010.
    Most Recent Issue (Main Concern):
    (1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
    (1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
    Ongoing Issues (Greater than one year):
    (1) Extremely short battery life (may last two hours on full charge)
    (2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
    (3) SD Card reader doesn't recognize/open an SD card when inserted.
    Lex Cschellings Requested the Following:
    No obvious elements in the list.
    This may well be a dying disk and/or a very bad battery.
    Do following:
    make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
    Then post the link in a new thread.
    In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
    Lex
    Battery Information is as follows:
    Battery Information:
      Model Information:
      Serial Number: W00324SYZD3LA
      Manufacturer: SMP
      Device Name: bq20z451
      Pack Lot Code: 0
      PCB Lot Code: 0
      Firmware Version: 201
      Hardware Revision: 000a
      Cell Revision: 165
      Charge Information:
      Charge Remaining (mAh): 3205
      Fully Charged: No
      Charging: No
      Full Charge Capacity (mAh): 4350
      Health Information:
      Cycle Count: 987
      Condition: Normal
      Battery Installed: Yes
      Amperage (mA): -2489
      Voltage (mV): 11143
    EtreCheck version: 2.1.5 (108)
    Report generated January 4, 2015 at 11:09:57 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
    Disk Information: ℹ️
      ST9250315ASG disk0 : (250.06 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
    [killed]      com.apple.CallHistoryPluginHelper.plist
    [killed]      com.apple.coreservices.appleid.authentication.plist
    [killed]      com.apple.sbd.plist
    [killed]      com.apple.spindump_agent.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
    [killed]      com.apple.AssetCacheLocatorService.plist
    [killed]      com.apple.ctkd.plist
    [killed]      com.apple.icloud.findmydeviced.plist
    [killed]      com.apple.ifdreader.plist
    [killed]      com.apple.MobileFileIntegrity.plist
    [killed]      com.apple.nehelper.plist
    [killed]      com.apple.softwareupdate_download_service.plist
    [killed]      com.apple.softwareupdated.plist
    [killed]      com.apple.tccd.system.plist
      [killed]      com.apple.wdhelper.plist
    [killed]      com.apple.xpc.smd.plist
      11 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.google.Chrome.framework.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application (/Applications/Google Drive.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
      AdobePDFViewer: Version: 10.1.7 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
      Google Earth Web Plug-in: Version: 7.0 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% ARM
          5% Google Chrome
          2% launchservicesd
          0% AppleSpell
          0% WindowServer
    Top Processes by Memory: ℹ️
      90 MB Google Chrome
      38 MB Google Chrome Helper
      21 MB mds
      17 MB WindowServer
      17 MB System Information
    Virtual Memory Information: ℹ️
      25 MB Free RAM
      952 MB Active RAM
      944 MB Inactive RAM
      578 MB Wired RAM
      9.26 GB Page-ins
      278 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 3, 2015, 09:13:10 PM Self test - passed

    Lex,
    I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
    ### SYSTEM INFORMATION ###
    Report Timestamp                     : January 6, 2015 3:09:15 PM CST
    Report Timestamp (ISO 8601 format)   : 2015-01-06T15:09:15
    Application Name                     : DriveDx
    Application Version                  : 1.3.0.444
    App SubBuild                         : 0
    Application Edition                  : 1
    DriveDx Knowledge Base Revision      : 1/1
    Computer Name                        : <BLOCKED>
    Host Name                            : <BLOCKED>
    IP Address                           : <BLOCKED>
    Computer Model                       : MacBookPro7,1
    OS Boot Time                         : 2015-01-06T13:54:46
    Time Since Boot                      : 01h 14m 29s
    OS Name                              : Mac OS X
    OS Version                           : 10.10.1
    OS Build                             : 14B25
    OS Kernel Version                    : Darwin 14.0.0
    ATA Command Support Tolerance        : verypermissive
    N of drives with S.M.A.R.T support   : 1
    ### DRIVE 1 OF 1 ###
    Last Checked                         : January 6, 2015 2:59:53 PM CST
    Last Checked (ISO 8601 format)       : 2015-01-06T14:59:53
    Advanced SMART Status                : OK
    Overall Health Rating                : GOOD 100%
    Overall Performance Rating           : GOOD 100%
    Issues found                         : 2
    Serial Number                        : 5VCK3CCN
    WWN Id                               : 5 000c50 029e6a4c3
    Volumes                              : Untitled
    Device Path                          : /dev/disk0
    Total Capacity                       : 250.1 GB (250,059,350,016 Bytes)
    Model Family                         : Seagate Momentus 5400.6
    Model                                : ST9250315ASG
    Firmware Version                     : 0008APM2
    Drive Type                           : HDD 5400 rpm
    Power On Time                        : 7,694 hours (10 months 20 days 14 hours)
    Power Cycles Count                   : 4,772
    Current Power Cycle Time             : 1.2 hours
    === DEVICE CAPABILITIES ===
    S.M.A.R.T. support enabled           : yes
    DriveDx Active Diagnostic Config     : Seagate HDDs config [hdd.seagate]
    Sector Logical Size                  : 512
    Sector Physical Size                 : 512
    Physical Interconnect                : SATA
    Removable                            : no
    Ejectable                            : no
    ATA Version                          : ATA8-ACS T13/1699-D revision 4
    SATA Version                         : SATA 2.6, 1.5 Gb/s
    Attributes Data Structure Revision   : 10
    SMART Command Transport (SCT) flags  : 0x103f
    SCT Status supported                 : yes
    SCT Feature Control supported        : yes
    SCT Data Table supported             : yes
    Error logging capabilities           : 0x1
    Self-tests supported                 : yes
    Offline Data Collection capabilities : 0x73
    Offline Data Collection status       : 0x0
    Auto Offline Data Collection flags   : 0x0
    Bay #                                : 1
    I/O Path                             : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
    [Known device                       ]: yes
    [Drive State Flags                  ]: 0xc0000000
    [Last State Change Timestamp        ]: 2015-01-06T14:52:48
    [Last State Change Flags            ]: 0x40000000
    [Last State Change Diff Flags       ]: 0x1
    === CURRENT POWER CYCLE STATISTICS ===
    Data Read                           : 2.2 GB
    Data Written                        : 768.4 MB
    Data Read/Write Ratio               : 2.91
    Average Throughput (Read)           : 2.6 MB/s
    Average Throughput (Write)          : 865.2 KB/s
    Operations (Read)                   : 43,921
    Operations (Write)                  : 28,114
    Operations Read/Write Ratio         : 1
    Throughput per operation (Read)     : 52.2 KB/Op
    Throughput per operation (Write)    : 28.0 KB/Op
    Latency Time (Read)                 : 0 ns
    Latency Time (Write)                : 0 ns
    Retries (Read)                      : 0
    Retries (Write)                     : 0
    Errors (Read)                       : 0
    Errors (Write)                      : 0
    === PROBLEMS SUMMARY ===
    Failed Indicators (life-span / pre-fail)  : 0 (0 / 0)
    Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
    Warnings (life-span / pre-fail)           : 2 (2 / 0)
    Recently failed Self-tests (Short / Full) : 0 (0 / 0)
    I/O Errors Count                          : 0 (0 / 0)
    Time in Under temperature                 : 0 minutes
    Time in Over temperature                  : 0 minutes
    === IMPORTANT HEALTH INDICATORS ===
    ID  NAME                                         RAW VALUE            STATUS
      5 Reallocated Sector Count                     0                    100% OK
    197 Current Pending Sectors Count                0                    100% OK
    198 Offline Uncorrectable Sector Count           0                    100% OK
    199 UDMA CRC Error Count                         20,154               100% Warning
    === TEMPERATURE INFORMATION (CELSIUS) ===
    Current Temperature                  : 31
    Power Cycle Min Temperature          : 29
    Power Cycle Max Temperature          : 34
    Lifetime Min Temperature             : 0
    Lifetime Max Temperature             : 46
    Recommended Min Temperature          : 3
    Recommended Max Temperature          : 62
    Temperature Min Limit                : 0
    Temperature Max Limit                : 65
    === DRIVE HEALTH INDICATORS ===
    ID   | NAME                                        | TYPE      | UPDATE | RAW VALUE        | VALUE | THRESHOLD | WORST | STATUS      
       1   Raw Read Error Rate                           Life-span   online        0x173A0E        120           6     99     100%  OK         
       3   Spin Up Time                                  Pre-fail    online           0            100           0     99     100%  OK         
       4   Start Stop Count                              Life-span   online         5,034           96          20     96    95.0%  OK         
       5   Reallocated Sector Count                      Pre-fail    online           0            100          36    100     100%  OK         
       7   Seek Error Rate                               Pre-fail    online       0x5391F35         79          30     60     100%  OK         
       9   Power On Hours                                Life-span   online         7,694           92           0     92    92.0%  OK         
      10   Spin Retry Count                              Pre-fail    online           0            100          97    100     100%  OK         
      12   Power Cycle Count                             Life-span   online         4,772           96          20     96    95.0%  OK         
    184   End-to-End Error                              Life-span   online           0            100          99    100     100%  OK         
    187   Reported Uncorrect                            Life-span   online           0            100           0    100     100%  OK         
    188   Command Timeout                               Life-span   online      0x500050192       100           0     94     100%  OK         
    189   High Fly Writes                               Life-span   online           0            100           0    100     100%  OK         
    190   Airflow Temperature Celsius                   Life-span   online           31            69          45     56    43.6%  OK         
    191   G-Sense Error Rate                            Life-span   online          239           100           0    100     100%  OK         
    192   Power-Off Retract Count                       Life-span   online         3,162           99           0     99    99.0%  OK         
    193   Load Cycle Count                              Life-span   online        720,544           1           0      1     1.0%  Warning    
    194   Temperature (Celsius)                         Life-span   online           31            31           0     44    31.0%  OK         
    195   Hardware ECC Recovered                        Life-span   online        0x173A0E         50           0     43    50.0%  OK         
    197   Current Pending Sectors Count                 Life-span   online           0            100           0    100     100%  OK         
    198   Offline Uncorrectable Sector Count            Life-span   offline          0            100           0    100     100%  OK         
    199   UDMA CRC Error Count                          Life-span   online         20,154         200           0    199     100%  Warning    
    254   Free Fall Sensor                              Life-span   online         2,441            1           0      1     100%  OK         
    === DRIVE ERROR LOG ===
    error log is empty
    === DRIVE SELF-TEST LOG ===
    #   | LIFETIME (H)   | TEST TYPE         | PROGRESS | STATUS                          | LBA of 1st error
    1          7694        Short offline         100%     Completed without error              -    

  • I just downloaded Yosemite operating system and my computer is extremely slow but also not opening my Adobe applications.  Can anyone help?  thanks!

    I just downloaded Yosemite operating system and my computer is extremely slow but also not opening my Adobe applications.  Can anyone help?  thanks!

    First, tell Apple about your problems... with details... and hope for an update that fixes your slowness
    Second, Yosemite sometimes has problems, often related to "default" permissions needing to be changed
    -one person's solution https://forums.adobe.com/thread/1689788
    -http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
    -https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

  • Time Machine is extremely slow in Yosemite

    Hello all. Anyone else having extreme slowness with backups to Time Machine in OS X Yosemite? I started a backup after I did the upgrade (and changed a few things like app installs) and it's backed up about 5.6MB of data in 30 minutes. It still says "Calculating time remaining..." in system preferences for Time Machine.
    Is anyone else seeing this slowness when making backups?
    Thanks

    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback
    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
    Feedback via Apple Developer

  • My java is extremely slow in yosemite

    my java is extremely slow in Yosemite. i found existing comments on uninstall java and reinstall. I did reinstalled java couple of times, but not helping.
    when i simply enter java, java -version, javac in the terminal, its taking **** lot of time to respond. so not able to run even single simple java program. but other softwares are working fine. i am having python and running python code is pretty fast.
    how to resolve this?

    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback
    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
    Feedback via Apple Developer

  • Yosemite made my Macbook air 2014 extremely slow!! Help?

    After I updated to Yosemite, everything has been extremely slow and lagging!!
    I am not good with computers and I don't have a back up drive or stuff like that ..
    Is there any way to fix this??

    Safari Extensions: ℹ️
        Searchme [Adware! - Remove]
        Slick Savings [Adware! - Remove]
        Amazon Shopping Assistant [Adware! - Remove]
        Ebay Shopping Assistant [Adware! - Remove]
    Click the Adware! - Remove for help in removing.

  • MacBook pro extremely slow after upgrade to Yosemite

    after upgrade of MacBook pro to Yosemite everything runs extremely slow. Apps Internet everything. Any fixes for this?  I read email chains back from October.  Anything more current? 

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I upgraded macbook to Yosemite, and now its become unbearable and extremely slow

    Problem description:
    I upgraded macbook to Yosemite, and now its become unbearable and extremely slow, I’ve deleted multiple files, and it is still extremely slow, I’ve also repaired disk permissions but it did little to nothing
    EtreCheck version: 2.0.8 (95)
    Report generated October 31, 2014 at 4:57:08 PM EDT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:25:44
    Disk Information: ℹ️
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 318.84 GB (148.50 GB free)
      Encrypted AES-XTS UnlockedConverting
      Core Storage: disk0s2 319.21 GB Online
      MATSHITADVD-R   UJ-898
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 51
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Symantec/Protector
      [not loaded] com.symantec.kext.protector.panther (1.0f5) Support
      [not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
      /Library/Extensions
      [not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
      /Library/Sophos Anti-Virus/InterCheck.app
      [not loaded] com.sophos.kext.sav (8.0.4 - SDK 10.5) Support
      /Library/StartupItems/SymAutoProtect
      [not loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
      /System/Library/Extensions
      [not loaded] com.wacom.kext.pentablet (5.2.5) Support
    Startup Items: ℹ️
      NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
      SMC: Path: /Library/StartupItems/SMC
      SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
      SymProtector: Path: /Library/StartupItems/SymProtector
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.symantec.quickmenu.application.plist Support
      [running] com.wacom.pentablet.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [running] com.sophos.autoupdate.plist Support
      [failed] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [failed] xxx.qnation.PeerGuardian.kextload.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [invalid?] com.adobe.ARM.[...].plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [loaded] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      AdobePDFViewer: Version: 10.1.12 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      QuickTime Plugin: Version: 7.7.3
      WacomNetscape: Version: 1.1.1-1 Support
      WacomSafari: Version: 1.1.1-1 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
      DuckDuckGo
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          2% kextd
          0% AppleSpell
          0% launchd
          0% ocspd
    Top Processes by Memory: ℹ️
      228 MB com.apple.WebKit.WebContent
      137 MB Safari
      103 MB Messages
      69 MB Spotlight
      64 MB CalendarAgent
    Virtual Memory Information: ℹ️
      96 MB Free RAM
      1.46 GB Active RAM
      1.35 GB Inactive RAM
      1.00 GB Wired RAM
      2.12 GB Page-ins
      9 MB Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing com.apple.SafariNotificationAgent com.apple.usbmuxd com.apple.xprotectupdater com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 3627668074 1083382502 1274181950 1855907737 464843899 1233118628 2636415542 842973933 4019080058 3301885676 891055588 998894468 695903914 1443423563 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<10) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' /:/d;/\./p;' '/\.appex\/Contents\/Info\.plist$/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" 'L*/P*/com.ap*.p*.ext*.*.*t -exec '"${c1[14]}"' :displayOrder" {} \;' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors appexes );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 4 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Yosemite running extremely slow

    Yosemite running extremely slow on Macbook pro since I have updated. Please lend a hand if possible. Thanks!
    EtreCheck version: 2.1.5 (108)
    Report generated December 29, 2014 at 10:50:43 AM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 22:28:46
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (434.21 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 15
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/StartupItems/M-Audio PCI Audio Helper
      [not loaded] com.midiman.driver.MAudioDelta (2.0.8) [Support]
      [not loaded] com.midiman.driver.MAudioDeltaHT (2.0.8) [Support]
      /System/Library/Extensions
      [not loaded] at.obdev.nke.LittleSnitch (2.5.3) [Support]
      [not loaded] com.avid.usb.mboxmini.driver (1.0.5) [Support]
      [loaded] com.digidesign.iokit.DigiDal (9.0.2f4) [Support]
      [not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Support]
      [not loaded] com.digidesign.mbox2.driver (9.0f4) [Support]
      [not loaded] com.maudio.usb.prokeyssono88.driver (1.8) [Support]
      [not loaded] com.novationmusic.driver.usb.audio (2.3) [Support]
      [not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
      [not loaded] com.ploytec.xonedx.usb (2.0.2) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
      [loaded] com.silex.driver.sxuptp (1.5.1) [Support]
      [not loaded] shinco.JoyeTechType00 (1 - SDK 10.0) [Support]
      /System/Library/Extensions/NumarkNS6Audio.kext/Contents/PlugIns
      [not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) [Support]
      /System/Library/Extensions/NumarkNS7Audio.kext/Contents/PlugIns
      [not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
      /System/Library/Extensions/NumarkV7Audio.kext/Contents/PlugIns
      [not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
      /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
      [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]
      [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
      [loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
      [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
      /System/Library/Extensions/XONE_DX.kext/Contents/PlugIns
      [not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) [Support]
    Startup Items: ℹ️
      Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
      DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
      M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
      PACESupport: Path: /Library/StartupItems/PACESupport
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.rcd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.GSSCred.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      8 processes killed due to memory pressure
    Launch Agents: ℹ️
      [invalid?] at.obdev.LittleSnitchNetworkMonitor.plist [Support]
      [invalid?] at.obdev.LittleSnitchUIAgent.plist [Support]
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.Affinegy.InstaLANa.plist [Support]
      [running] com.avid.mboxmini.helper.plist [Support]
      [loaded] com.divx.dms.agent.plist [Support]
      [loaded] com.divx.update.agent.plist [Support]
      [running] com.sony.BloggieSoftware.AutoRun.plist [Support]
    Launch Daemons: ℹ️
      [invalid?] at.obdev.littlesnitchd.plist [Support]
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.paceap.eden.licensed.plist [Support]
      [loaded] com.sonycorporation.BloggieInstallerAgent.plist [Support]
      [running] hdjsd.plist [Support]
      [loaded] org.firebird.gds.plist [Support]
      [loaded] PACESupport.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [failed] com.facebook.videochat.[redacted].plist [Support]
      [failed] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      MediaLinkHelper ApplicationHidden (/Users/richardford/Library/PreferencePanes/MediaLink.prefPane/Contents/Resourc es/MediaLinkHelper.app)
      smcFanControl Application (/Users/richardford/Downloads/smcFanControl_2_3/smcFanControl.app)
      Belkin Router Monitor UNKNOWN (missing value)
      Music Manager UNKNOWNHidden (missing value)
      Android File Transfer Agent Application (/Users/richardford/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      uTorrent Application (/Applications/uTorrent.app)
      iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.8 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      DivX Web Player: Version: 3.1.0.13 - SDK 10.5 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      AdobePDFViewer: Version: 10.1.8 [Support]
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Audio Plug-ins: ℹ️
      NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]
      Digidesign CoreAudio: Version: 9.0.2 [Support]
      NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]
      XONE_DX: Version: Unknown [Support]
      NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]
    3rd Party Preference Panes: ℹ️
      DigidesignMbox2  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      M-Audio Delta Family  [Support]
      M-Audio ProKeys Sono 88  [Support]
      Mbox Mini  [Support]
      MediaLink  [Support]
      MusicManager  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          18% mds
          7% WindowServer
          1% Dock
          1% loginwindow
          1% ocspd
    Top Processes by Memory: ℹ️
      234 MB com.apple.WebKit.WebContent
      168 MB Safari
      52 MB WindowServer
      47 MB Finder
      39 MB mds_stores
    Virtual Memory Information: ℹ️
      861 MB Free RAM
      1.31 GB Active RAM
      584 MB Inactive RAM
      1.29 GB Wired RAM
      309.88 GB Page-ins
      977 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 27, 2014, 12:22:31 PM Self test - passed
      Dec 27, 2014, 12:20:04 PM /Users/richardford/Library/Logs/DiagnosticReports/System Preferences_2014-12-27-122004_[redacted].crash

    0. Since you have barely enough Ram, you must be very careful about running too many apps together, and avoid everything that is not really needed, or even not compatible.
    1. uninstall iAntivirus and MacKeeper completely, Counterproductive.
    Uninstall also the Seagate disk software.
    2. you have uTorrent installed and used it. Even worse it runs continuously! This app- as other torrent apps- broadcatsts your data, and the downloaded items are often infected. A mac is much more sensitive than a PC. So carefully examine which apps were so downloaded; and think about it before  using the torrent app again.
    3. In SystemPreferences->Users&Groups->LoginItems   remove ALL  entries, with the minus sign underneath.
    After that restart.
    4. Now uninstall the following:  Growl, smcFancontrol, LittleSnitch, AndroidFileTransfer.
    5. I do not have experience with all those audio and music apps you use, but I expect several are not (yet) compatible with Yosemite. Check that and uninstall what is not ready for Yosemite. Maybe you do not even need some at all.
    6. Rethink which apps are hacked. They may be infected.
    7. In MacintoshHD->Library->InternetPlug-ins  delete the two  AdobePDFViewer plugins.
    8. In MacintoshHD->Library->LaunchDaemons  delete the  Adobe Switchboard plist.
    9. Carefully research the compatibility of Digidesign !!

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