Yosemite has made my MacBook unbearably slow
Hi there,
Like other Mac users I have found my MacBook Pro has become so slow it is virtually unusable since installing Yosemite. I installed it several days ago and the problem has not resolved. I have run EtreCheck in the hope that someone might be able to spot the problem. I would really appreciate some advice on how to bring my machine back to a reasonable speed. Presumably Apple will be working on a fix, given how many people have this problem??
Problem description:
Since I installed the new Yosemite OS my MacBook Pro has virtually ground to a halt. Everything is so slow the machine is now almost unusable - rather like dial-up connection days of old. I’d love to be able to fix this!
EtreCheck version: 2.0.11 (98)
Report generated 16 November 2014 2:13:40 pm NZDT
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD spdisplays_2880x1800Retina
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 8 days 1:1:53
Disk Information: ℹ️
APPLE SSD SM512E disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 499.05 GB (347.54 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Seagate Backup+ BK 1 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 999.86 GB (690.72 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Lexar JumpDrive 32.08 GB
S.M.A.R.T. Status: Verified
Lexar (disk4s1) /Volumes/Lexar : 32.08 GB (21.85 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.Kerberos.digest-service.plist
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist Support
[running] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ReceiverHelper.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.05 GB Disk used: 151.51 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 53
Oldest backup: 2013-07-31 10:52:20 +0000
Last backup: 2014-11-16 01:13:50 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 151.51 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% AppleIDAuthAgent
1% fontd
0% MenuTab for Facebook
0% launchd
Top Processes by Memory: ℹ️
395 MB Google Chrome
395 MB WindowServer
361 MB MenuTab for Facebook
309 MB installd
258 MB mds_stores
Virtual Memory Information: ℹ️
1.91 GB Free RAM
8.17 GB Active RAM
5.41 GB Inactive RAM
1.67 GB Wired RAM
30.46 GB Page-ins
127 KB Page-outs
Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What other changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.
Similar Messages
-
OS X Yosemite has made my MacBook very slow
Hello all.
The new OS X Yosemite update has made my MacBook (13-inch 2006-2010) really slow. Has anyone else had this problem and how do you resolve it? I would have thought Apple would bring out another update by now to help the slowness it has bought to my Mac but I am still waiting and to be honest, getting very fed up with how slow it is.
It is a MacBook 13-inch late 2009 (I believe).
Any help is welcomeHello,
Thank you for all your replies.
Linc Davis- I was not using Yosemite before the upgrade I was using which ever operating system was before that and it was running fine.
Etresoft- I have downloaded Etresoft and the results are as follows:
Problem description:
MacBook slow after installing Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated 15 April 2015 07:29:44 BST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Technical Specifications)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 782
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 0:9:43
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (35.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Capture One.app
[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Click for support]
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.1) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] de.metaquark.appfresh.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Inklet UNKNOWN (missing value)
AutoLaunchApp UNKNOWN (missing value)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
DivXBrowserPlugin: Version: 2.0 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Click for support]
Safari Extensions: ℹ️
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 213.27 GB
Destinations:
Jess HD [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 213.27 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
2% mds
1% ConnectService
1% mds_stores
0% fontd
Top Processes by Memory: ℹ️
112 MB com.apple.WebKit.WebContent
82 MB Safari
54 MB WindowServer
52 MB mds_stores
34 MB Dock
Virtual Memory Information: ℹ️
56 MB Free RAM
686 MB Active RAM
642 MB Inactive RAM
355 MB Wired RAM
1.48 GB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Apr 15, 2015, 07:16:03 AM Self test - passed
What can you tell me from the results? Cheers -
Yosemite has made my macbook really slow!!
So i recently updated to yosemite and it has made my 2011 macbook pro really slow. I ran EtreCheck and here are my results. Someone please help!
EtreCheck version: 2.0.6 (91)
Report generated October 21, 2014 at 7:48:58 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 22:0:19
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (125.60 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) Support
/System/Library/Extensions
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Top Processes by CPU: ℹ️
10% WindowServer
1% sysmond
0% AppleSpell
0% Activity Monitor
0% fontd
Top Processes by Memory: ℹ️
258 MB Safari
112 MB Twitter
64 MB Finder
56 MB mds_stores
56 MB WindowServer
Virtual Memory Information: ℹ️
447 MB Free RAM
1.54 GB Active RAM
699 MB Inactive RAM
1.12 GB Wired RAM
5.00 GB Page-ins
56 MB Page-outsAll the com.apple stuff in red can't be good.
First: you need a backup. Then:
I would boot into the recovery partition (restart and hold down ⌘ R until you see the apple logo) and use disk utility to repair your HD. Repair permissions while you are there too.
I'd also get rid of the google keystone agent, which is a frequent flyer here for slowing macs down.
Then restart and see how things are.
If that doesn't fix it then I'd reinstall Yosemite over the current installation.
If that doesn't fix it then you probably need to start over with a clean install (i.e., backup your documents, erase your HD, and reinstall everything from scratch). -
Yosemite has made my Macbook Pro 2011 slow
Yosemite has made my Macbook Pro very slow. Here is my Etre check report. I am not too tech savvy so any detailed help would be MUCH appreciated!
Problem description:
Yosemite has made my macbook pro very slow
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 8:30:07 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 580
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 20 days 21:4:17
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (416.19 GB free)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Applications/Toast 8 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.3) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Incompatible Software/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0 22682.914869 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.57 - SDK 10.6) [Click for support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d11) [Click for support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Click for support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d11) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.57 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.57 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.57 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.57 - SDK 10.6) [Click for support]
Startup Items: ℹ️
360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.sbd.plist
one process killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
7 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[failed] com.parallels.mobile.startgui.launchagent.plist [Click for support] [Click for details]
[running] com.pharos.notify.plist [Click for support]
[running] com.pharos.popup.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Applications/Google Drive.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
KiesViaWiFiAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
XBox 360 Controllers [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
20% mds
6% WindowServer
1% mds_stores
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
266 MB Finder
125 MB WindowServer
116 MB Google Chrome
107 MB ocspd
90 MB Google Drive
Virtual Memory Information: ℹ️
94 MB Free RAM
1.47 GB Active RAM
1.40 GB Inactive RAM
1.20 GB Wired RAM
43.48 GB Page-ins
4.27 GB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1302 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 475 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') exit;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Yosemite installation made my MacBook very slow. Need some help
Hi all. I read different threads in his direction but didn't find solution for me. I hope that here somebody could help me. Below I paste results from Etrecheck:
EtreCheck version: 2.1.8 (121)
Report generated February 13, 2015 at 9:40:56 PM GMT+2
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 127
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 1:37:46
Disk Information: ℹ️
Samsung SSD 840 Series disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh (disk1) / : 248.83 GB (234.16 GB free)
Core Storage: disk0s2 249.20 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
3% storedownloadd
1% Activity Monitor
1% sysmond
1% ps
Top Processes by Memory: ℹ️
301 MB loginwindow
77 MB WindowServer
69 MB sandboxd
69 MB com.apple.WebKit.WebContent
60 MB Finder
Virtual Memory Information: ℹ️
4.64 GB Free RAM
1.69 GB Active RAM
1.01 GB Inactive RAM
1.25 GB Wired RAM
1.57 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 13, 2015, 09:25:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-02-13-212517_[reda cted].crash
Feb 13, 2015, 07:53:07 PM Self test - passedWhatever your problem is, there is nothing here to support being slow.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Yosemite has made my macbook air unusable
This seems to be a software set that chokes this computer (Air. 11") Are
Greetings John Kernan,
It sounds like Yosemite may be working slower than expected for you. To begin troubleshooting, I would suggest reading over and working through the attached article.
OS X Yosemite: If your Mac runs slowly
Cheers,
Joe -
HT201364 I downloaded OS X Mavericks over the weekend and it has made my Macbook Pro extremely slow
I downloaded OS X Mavericks over the weekend and it has made my Macbook very slow. Browsing has become slow. Mail hardly moves. It takes ages to show contents of inbox, yes including previously downloaded emails too. Thus the overall experience is very disappointing. IS THERE A WAY TO GO BACK TO THE PREVIOUS OS X that I had? OS X Mavericks should be renamed as OS X HAVOCKWRECKS.
I am just a Apple user guy.
Here's your report with some comments in red:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM This is a minimum amount of RAM for basic Mavericks function (I know the specs say 2 GB). If you are doing anything more than just checking your email you may want more RAM, especially if you are doing things that are more memory intensive, like audio/video recording/editing. It all depends on your degree of tolerance for the SBBOD (the spinning beachball of death). At the moment you've got no page-outs so that's good.
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:28:26
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (49.67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
FireWire Information:
Thunderbolt Information:
These next categories are all things that are loaded at startup and can be potential causes for poor performance, as they run in the background. These all need to be looked at carefully if you want your mac to run better. The rules are:
1) if you can live without the app that installs these potential culprits, uninstall it. You have to uninstall the app itself, not just the file that is listed here.
2) if you can't live without the app, then at least research it to see if it is compatible with Mavericks, and make sure you have the latest version.
Some of these I don't know about, but I've marked those with **; you'll have to research them yourself.
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74) **
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.google.keystone.daemon.plist ** The google stuff is suspect in my book. This is sort of like spyware and installs things on your computer without your permission. Google Drive was or is incompatible with Mavericks, and a lot of the people writing in to this forum are running Chrome. I'd stay away from all things Google.
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist **
[not loaded] com.teamviewer.teamviewer_service.plist **
Launch Agents:
[loaded] com.google.keystone.agent.plist **
[loaded] com.hp.messagecenter.launcher.plist **
[loaded] com.rim.BBAlbumArtCacher.plist **
[loaded] com.rim.BBLaunchAgent.plist **
[not loaded] com.teamviewer.teamviewer.plist **
[not loaded] com.teamviewer.teamviewer_desktop.plist **
[failed] jp.co.canon.UFR2.BG.plist This one definitely needs to be uninstalled (failed.) You have to uninstall the app that is responsible. Probably a printer or camera "utility", which is unnecessary.
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.GoogleContactSyncAgent.plist **more google stuff.
User Login Items:
iTunesHelper
RealPlayer Downloader Agent **
BlackBerry Device Manager **
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Internet Plug-ins:: ** you have quite a few of these. I'd get rid of all that you can. These could make for poor browser performance.
DirectorShockwave: Version: 11.5.8r612
o1dbrowserplugin: Version: 4.9.1.16010
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.6.5
OfficeLiveBrowserPlugin: Version: 12.3.6
RealPlayer Plugin: Version: (null)
Silverlight: Version: 4.0.50917.0
FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6 ** two versions of flash player probably isn't good.
Flash Player: Version: 11.9.900.152 - SDK 10.6
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
AdobePDFViewer: Version: 9.5.5
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update needs updating
User Internet Plug-ins::
CitrixOnlineWebDeploymentPlugin: Version: 1.0 **
Bad Fonts:
None
Old applications:
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
61% RimAlbumArtDaemon ** this sounds like some unnecessary software for downloading album art, and it's using 61% of your CPU.
20% Mail
15% WindowServer
14% iTunes
5% coreaudiod
Top Processes by Memory:
242 MB mds_stores
202 MB RimAlbumArtDaemon
180 MB Mail
143 MB iTunes
117 MB WindowServer
Virtual Memory Statistics:
1.07 GB Free RAM
1.50 GB Active RAM
556 MB Inactive RAM
776 MB Wired RAM
535 MB Page-ins
0 B Page-outs -
Has anyone noticed MacBook Air slowing down after installing Maverick
Has anyone noticed MacBook Air slowing down after installing Maverick?
Activity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Ios7 has made my iphone 4 slow and unusable! What should I do? Feeling disappointed
Ios7 has made my iphone4 irritatingly slow. I cant work without getting mad! Its embarrassing for an apple fan like me to see such an outcome of ios7 for my beloved iphone4. What should i do about this?
Ansari87 wrote:
... What should i do about this?
What have you tried..? -
Yosemite made my macbook air slow. Please help.
Hello, my computer has been almost unusable for the past few weeks, I'm quite sure since I installed Yosemite. I read on another thread that I should run EtreCheck and start my own discussion. Here are the results, please help
Problem description:
I installed Yosemite and now my computer is crawling, the fan goes on for long periods and gets overheated. My hard drive was full but I migrated many of my files to dropbox and made sure to only selective sync files that were necessary on a regular basis.
EtreCheck version: 2.1.8 (121)
Report generated 10 Mar 2015 16:01:21 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 295
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 288 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 5 days 6:24:59
Disk Information: ℹ️
APPLE SSD TS064C disk0 : (60,67 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / : 59.46 GB (16.28 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 59.81 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pbs.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.syncdefaultsd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.systemstatsd.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
21 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
51% Dropbox
6% WindowServer
1% systemstatsd
1% Google Chrome
0% Finder
Top Processes by Memory: ℹ️
79 MB Dropbox
77 MB Google Chrome
37 MB Finder
37 MB iTunes
32 MB WindowServer
Virtual Memory Information: ℹ️
39 MB Free RAM
466 MB Active RAM
445 MB Inactive RAM
911 MB Wired RAM
68.44 GB Page-ins
3.56 GB Page-outs
Diagnostics Information: ℹ️
Mar 9, 2015, 10:59:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe InDesign CC 2014_2015-03-09-105953_[redacted].crashSafari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
Click the Adware! - Remove for help in removing. -
Yosemite made my MacBook Air Slow
And its even slower when I use a second screen. Here's my EtreCheck report:
EtreCheck version: 2.0.11 (98)
Report generated November 20, 2014 at 12:02:42 PM EST
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
2752H spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 23:25:59
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (143.86 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[failed] dev.dnsmasq.plist Support
[running] dev.nginx.plist Support
User Launch Agents: ℹ️
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SlingPlayer: Version: (null) - SDK 10.8 Support
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Trusteer Endpoint Protection Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
My Passport for Mac [Local]
Total size: 1.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
13% WindowServer
7% Airmail 2
6% syncdefaultsd
1% Google Chrome Canary
1% com.apple.WebKit.Plugin.64
Top Processes by Memory: ℹ️
352 MB Airmail 2
198 MB Google Chrome Canary
163 MB softwareupdated
155 MB feedly
127 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
29 MB Free RAM
3.30 GB Active RAM
3.28 GB Inactive RAM
1.18 GB Wired RAM
19.19 GB Page-ins
347 MB Page-outsThanks a brod and Lex! Ok I did the stuff you suggested. I also tried uninstalling Java via terminal and according to Oracle it should be uninstalled but I'm not sure. Seems to be running much better but it generally does at the beginning after a restart I think. Here's my updated EtreCheck log:
EtreCheck version: 2.0.11 (98)
Report generated November 20, 2014 at 2:22:15 PM EST
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
2752H spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:49:39
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (146.97 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[failed] dev.dnsmasq.plist Support
[running] dev.nginx.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SlingPlayer: Version: (null) - SDK 10.8 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
My Passport for Mac [Local]
Total size: 1.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
11% Airmail 2
5% WindowServer
4% Google Chrome
1% fontd
0% Dropbox
Top Processes by Memory: ℹ️
397 MB Airmail 2
180 MB Google Chrome
172 MB spindump
120 MB Google Drive
94 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
957 MB Free RAM
3.88 GB Active RAM
2.84 GB Inactive RAM
907 MB Wired RAM
3.37 GB Page-ins
25 KB Page-outs -
worst $30 i ever spent. period.
Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?
-
Yosemite made my MacBook Pro (Mid-2012) EXTREMELY slow
Yosemite has really gummed up my system. I'm reluctant to do a clean install, but I will if absolutely necessary.
This is what Etrecheck says. Any thought will be repaid by my eternal gratitude.
Problem description:
Macbook Pro (Mid-2012) is slow and lags following Yosemite installation.
EtreCheck version: 2.1.8 (121)
Report generated February 16, 2015 at 12:09:29 PM AST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 11
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 0:5:13
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 498.88 GB (390.89 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Fitbit Inc. Fitbit Base Station
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Apple Inc. FaceTime HD Camera (Display)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
3 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ciscosystems.ciscoconnectupgrade.daemon.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Family Volume (/Volumes/Family)
Eye-Fi Helper Application (/Applications/Eye-Fi/Eye-Fi Helper.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
Safari Extensions: ℹ️
Instapaper
Clip to DEVONthink
Dashlane
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 107.99 GB
Destinations:
Data [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 107.99 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
7% Activity Monitor
5% sysmond
1% backupd
1% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
69 MB InterCheck
56 MB Safari
43 MB mds_stores
39 MB SophosScanD
33 MB mds
Virtual Memory Information: ℹ️
76 MB Free RAM
961 MB Active RAM
866 MB Inactive RAM
1.12 GB Wired RAM
51.58 GB Page-ins
1.83 GB Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 01:54:55 PM /Library/Logs/DiagnosticReports/SophosSXLD_2015-02-15-135455_[redacted].cpu_res ource.diag [Click for details]
Feb 15, 2015, 12:00:37 PM Self test - passed
Feb 15, 2015, 11:48:02 AM /Library/Logs/DiagnosticReports/galileod_2015-02-15-114802_[redacted].crash
Feb 15, 2015, 10:53:04 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-02-15-105304_[redacted].cp u_resource.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Yosemite made my MacBook Pro so slow !! Need help ? what is the solution?
Yosemite made my MacBook Pro so slow !! Need help ? what is the solution?
I've ran a benchmark on my Mac (iMac early 2009). Performance of Yosemite in general was about the same as Mavericks. But that can be different on other Mac's of course. Safari is mostly a bit slower. It's recommended you clean your old internet-caches and then restart Safari. (you can use a little app called CCleaner to do that). That might make a difference. Speed-issues are usually solved in the first and second update of OS X.
-
I upgraded macbook to Yosemite, and now its become unbearable and extremely slow
Problem description:
I upgraded macbook to Yosemite, and now its become unbearable and extremely slow, I’ve deleted multiple files, and it is still extremely slow, I’ve also repaired disk permissions but it did little to nothing
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 at 4:57:08 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:25:44
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (148.50 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 51
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/Extensions
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/Library/Sophos Anti-Virus/InterCheck.app
[not loaded] com.sophos.kext.sav (8.0.4 - SDK 10.5) Support
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (5.2.5) Support
Startup Items: ℹ️
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.symantec.quickmenu.application.plist Support
[running] com.wacom.pentablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.sophos.autoupdate.plist Support
[failed] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
WacomNetscape: Version: 1.1.1-1 Support
WacomSafari: Version: 1.1.1-1 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
DuckDuckGo
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
2% kextd
0% AppleSpell
0% launchd
0% ocspd
Top Processes by Memory: ℹ️
228 MB com.apple.WebKit.WebContent
137 MB Safari
103 MB Messages
69 MB Spotlight
64 MB CalendarAgent
Virtual Memory Information: ℹ️
96 MB Free RAM
1.46 GB Active RAM
1.35 GB Inactive RAM
1.00 GB Wired RAM
2.12 GB Page-ins
9 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing com.apple.SafariNotificationAgent com.apple.usbmuxd com.apple.xprotectupdater com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 3627668074 1083382502 1274181950 1855907737 464843899 1233118628 2636415542 842973933 4019080058 3301885676 891055588 998894468 695903914 1443423563 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<10) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' /:/d;/\./p;' '/\.appex\/Contents\/Info\.plist$/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" 'L*/P*/com.ap*.p*.ext*.*.*t -exec '"${c1[14]}"' :displayOrder" {} \;' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors appexes );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 4 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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