Yosemite Mac Mail problems
I am user of mid-2010 2,4 GHz Intel Core i5, recently upgraded to OS X Yosemite. Now whenever I try to use Mail, it closes within 5 seconds of opening. Multiple solutions tried - removal of gmail, other IMAP mail accounts, cache removed via Finder, Yosemite reinstalled - no luck. This is really annoying!! Any suggestions from the community? Would happily go back to Mavericks if I can!!!
Many thanks indeed for your help. I need it as there is a recurrent problem I am having here!
Here is the information you asked for:
Step 1 - Console Report
27/10/14 18:23:10,654 Mail[1033]: CFNetwork SSLHandshake failed (-9807)
27/10/14 18:23:11,406 Mail[1033]: Failed to connect (_messageView) outlet from (SFCertificateTrustPanel) to (NSTextField): missing setter or instance variable
27/10/14 18:23:14,748 Mail[1033]: *** Assertion failure in -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:], /SourceCache/Mail/Mail-1990.1/MailFramework/IMAP/MFIMAPAccount.m:1652
27/10/14 18:23:14,749 Mail[1033]: An uncaught exception was raised
27/10/14 18:23:14,749 Mail[1033]: Require mailbox name to create IMAPMailbox for (null)
27/10/14 18:23:14,750 Mail[1033]: (
0 CoreFoundation 0x00007fff9485864c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff851d96de objc_exception_throw + 43
2 CoreFoundation 0x00007fff9485842a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8f4ff5b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x00007fff88be776e -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:] + 219
5 IMAP 0x00007fff9361bd94 -[IMAPConnection _transitionToState:selectedMailbox:readOnly:] + 1014
6 IMAP 0x00007fff9362656e -[IMAPConnection _recordResponse:forOperation:] + 750
7 IMAP 0x00007fff9361db26 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 675
8 IMAP 0x00007fff9362521a -[IMAPConnection _responseFromSendingOperation:] + 1426
9 IMAP 0x00007fff9361c93e -[IMAPConnection executeClientOperation:] + 58
10 IMAP 0x00007fff93623089 -[IMAPConnection executeSelectOperation:] + 232
11 IMAP 0x00007fff9361c589 -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1213
12 IMAP 0x00007fff93635832 -[IMAPGateway _allowClientOperationThrough:] + 1101
13 IMAP 0x00007fff93635379 -[IMAPGateway allowClientOperationThrough:] + 460
14 IMAP 0x00007fff936109fa -[IMAPClientOperation main] + 69
15 Foundation 0x00007fff8f41459c -[__NSOperationInternal _start:] + 653
16 Foundation 0x00007fff8f4141a3 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff8e134c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff8e138365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff8e139ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff8e1376b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff8e145fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff8c0c46cb _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff8c0c24a1 start_wqthread + 13
27/10/14 18:23:14,751 Mail[1033]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Require mailbox name to create IMAPMailbox for (null)'
*** First throw call stack:
0 CoreFoundation 0x00007fff9485864c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff851d96de objc_exception_throw + 43
2 CoreFoundation 0x00007fff9485842a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8f4ff5b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x00007fff88be776e -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:] + 219
5 IMAP 0x00007fff9361bd94 -[IMAPConnection _transitionToState:selectedMailbox:readOnly:] + 1014
6 IMAP 0x00007fff9362656e -[IMAPConnection _recordResponse:forOperation:] + 750
7 IMAP 0x00007fff9361db26 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 675
8 IMAP 0x00007fff9362521a -[IMAPConnection _responseFromSendingOperation:] + 1426
9 IMAP 0x00007fff9361c93e -[IMAPConnection executeClientOperation:] + 58
10 IMAP 0x00007fff93623089 -[IMAPConnection executeSelectOperation:] + 232
11 IMAP 0x00007fff9361c589 -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1213
12 IMAP 0x00007fff93635832 -[IMAPGateway _allowClientOperationThrough:] + 1101
13 IMAP 0x00007fff93635379 -[IMAPGateway allowClientOperationThrough:] + 460
14 IMAP 0x00007fff936109fa -[IMAPClientOperation main] + 69
15 Foundation 0x00007fff8f41459c -[__NSOperationInternal _start:] + 653
16 Foundation 0x00007fff8f4141a3 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff8e134c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff8e138365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff8e139ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff8e1376b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff8e145fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff8c0c46cb _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff8c0c24a1 start_wqthread + 13
27/10/14 18:23:15,788 com.apple.xpc.launchd[1]: (com.apple.mail.4860[1033]) Service exited due to signal: Abort trap: 6
27/10/14 18:23:15,937 ReportCrash[1038]: Saved crash report for Mail[1033] version 8.0 (1990.1) to /Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-27-182315_Nicks-M acBook-Pro-2.crash
27/10/14 18:23:15,949 ReportCrash[1038]: Removing excessive log: file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-211337_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,663 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213116_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,664 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213225_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,665 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213239_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,666 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213250_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,667 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213258_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,668 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213316_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,669 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-213328_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,670 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214426_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,671 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214435_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,672 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214447_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,673 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214457_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,674 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214506_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,675 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214516_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,676 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214524_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,677 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214534_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,678 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214542_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,679 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214550_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,680 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214603_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,681 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-26-214613_ Nicks-MacBook-Pro-2.crash
27/10/14 18:24:24,682 SubmitDiagInfo[318]: Submitted problem report file:///Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-27-182315_ Nicks-MacBook-Pro-2.crash
27/10/14 18:25:47,139 Mail[1068]: CFNetwork SSLHandshake failed (-9807)
27/10/14 18:25:47,917 Mail[1068]: Failed to connect (_messageView) outlet from (SFCertificateTrustPanel) to (NSTextField): missing setter or instance variable
27/10/14 18:25:55,151 Mail[1068]: *** Assertion failure in -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:], /SourceCache/Mail/Mail-1990.1/MailFramework/IMAP/MFIMAPAccount.m:1652
27/10/14 18:25:55,152 Mail[1068]: An uncaught exception was raised
27/10/14 18:25:55,152 Mail[1068]: Require mailbox name to create IMAPMailbox for (null)
27/10/14 18:25:55,153 Mail[1068]: (
0 CoreFoundation 0x00007fff9485864c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff851d96de objc_exception_throw + 43
2 CoreFoundation 0x00007fff9485842a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8f4ff5b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x00007fff88be776e -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:] + 219
5 IMAP 0x00007fff9361bd94 -[IMAPConnection _transitionToState:selectedMailbox:readOnly:] + 1014
6 IMAP 0x00007fff9362656e -[IMAPConnection _recordResponse:forOperation:] + 750
7 IMAP 0x00007fff9361db26 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 675
8 IMAP 0x00007fff9362521a -[IMAPConnection _responseFromSendingOperation:] + 1426
9 IMAP 0x00007fff9361c93e -[IMAPConnection executeClientOperation:] + 58
10 IMAP 0x00007fff93623089 -[IMAPConnection executeSelectOperation:] + 232
11 IMAP 0x00007fff9361c589 -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1213
12 IMAP 0x00007fff93635832 -[IMAPGateway _allowClientOperationThrough:] + 1101
13 IMAP 0x00007fff93635379 -[IMAPGateway allowClientOperationThrough:] + 460
14 IMAP 0x00007fff936109fa -[IMAPClientOperation main] + 69
15 Foundation 0x00007fff8f41459c -[__NSOperationInternal _start:] + 653
16 Foundation 0x00007fff8f4141a3 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff8e134c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff8e138365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff8e139ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff8e1376b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff8e145fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff8c0c46cb _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff8c0c24a1 start_wqthread + 13
27/10/14 18:25:55,154 Mail[1068]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Require mailbox name to create IMAPMailbox for (null)'
*** First throw call stack:
0 CoreFoundation 0x00007fff9485864c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff851d96de objc_exception_throw + 43
2 CoreFoundation 0x00007fff9485842a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8f4ff5b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x00007fff88be776e -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:] + 219
5 IMAP 0x00007fff9361bd94 -[IMAPConnection _transitionToState:selectedMailbox:readOnly:] + 1014
6 IMAP 0x00007fff9362656e -[IMAPConnection _recordResponse:forOperation:] + 750
7 IMAP 0x00007fff9361db26 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 675
8 IMAP 0x00007fff9362521a -[IMAPConnection _responseFromSendingOperation:] + 1426
9 IMAP 0x00007fff9361c93e -[IMAPConnection executeClientOperation:] + 58
10 IMAP 0x00007fff93623089 -[IMAPConnection executeSelectOperation:] + 232
11 IMAP 0x00007fff9361c589 -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1213
12 IMAP 0x00007fff93635832 -[IMAPGateway _allowClientOperationThrough:] + 1101
13 IMAP 0x00007fff93635379 -[IMAPGateway allowClientOperationThrough:] + 460
14 IMAP 0x00007fff936109fa -[IMAPClientOperation main] + 69
15 Foundation 0x00007fff8f41459c -[__NSOperationInternal _start:] + 653
16 Foundation 0x00007fff8f4141a3 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff8e134c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff8e138365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff8e139ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff8e1376b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff8e145fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff8c0c46cb _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff8c0c24a1 start_wqthread + 13
27/10/14 18:25:55,903 com.apple.xpc.launchd[1]: (com.apple.mail.4860[1068]) Service exited due to signal: Abort trap: 6
27/10/14 18:25:56,031 ReportCrash[1072]: Saved crash report for Mail[1068] version 8.0 (1990.1) to /Users/macbookpro/Library/Logs/DiagnosticReports/Mail_2014-10-27-182556_Nicks-M acBook-Pro-2.crash
Step 2 - User Diagnostic Report
Process: Mail [1068]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Build Info: Mail-1990001000000000~3
Responsible: Mail [1068]
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Require mailbox name to create IMAPMailbox for (null)'
4 Mail 0x00007fff88be776e -[MFIMAPAccount _IMAPMailboxForMailbox:name:createIfNeeded:] + 219
5 IMAP 0x00007fff9361bd94 -[IMAPConnection _transitionToState:selectedMailbox:readOnly:] + 1014
6 com.apple.MailCore 0x00007fff89523473 -[MCSocket readBytes:maxLength:error:] + 947
7 com.apple.MailCore 0x00007fff894935c8 -[MCConnection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 119
8 com.apple.MailCore 0x00007fff89492e6f -[MCConnection _fillBuffer:] + 367
9 com.apple.MailCore 0x00007fff89492ad4 -[MCConnection _readLineIntoData:error:] + 194
8 com.apple.Mail.framework 0x00007fff88be556f -[MFIMAPAccount connectAndAuthenticate:] + 1061
9 com.apple.IMAP 0x00007fff9362c41c -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 388
10 com.apple.IMAP 0x00007fff93629392 -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 393
11 com.apple.Mail.framework 0x00007fff88be683c -[MFIMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 507
12 com.apple.Mail.framework 0x00007fff88be61b7 -[MFIMAPAccount _gatewayForMailbox:name:options:] + 303
13 com.apple.Mail.framework 0x00007fff88be5ce9 -[MFIMAPAccount gatewayForMailbox:options:] + 122
14 com.apple.Mail.framework 0x00007fff88bea771 -[MFIMAPAccount _listingForMailbox:listAllChildren:onlySubscribed:highPriority:] + 153
15 com.apple.Mail.framework 0x00007fff88beb761 -[MFIMAPAccount _listingForMailbox:listAllChildren:highPriority:] + 104
16 com.apple.Mail.framework 0x00007fff88be9ae2 -[MFIMAPAccount _synchronizeMailboxListHighPriority:] + 71
17 com.apple.Mail.framework 0x00007fff88d2f1a2 -[MFRemoteStoreAccount _synchronizeAccountWithServerHighPriority:] + 998
18 com.apple.Mail.framework 0x00007fff88beebf0 -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] + 66
21 com.apple.MailCore 0x00007fff894fe08c -[MCMonitoredInvocation invoke] + 242
22 com.apple.MailCore 0x00007fff89528194 -[MCThrowingInvocationOperation main] + 48
23 com.apple.MailCore 0x00007fff894b06cd -[_MCInvocationOperation main] + 426
2 com.apple.Mail.framework 0x00007fff88be6191 -[MFIMAPAccount _gatewayForMailbox:name:options:] + 265
3 com.apple.Mail.framework 0x00007fff88be5ce9 -[MFIMAPAccount gatewayForMailbox:options:] + 122
4 com.apple.Mail.framework 0x00007fff88bea771 -[MFIMAPAccount _listingForMailbox:listAllChildren:onlySubscribed:highPriority:] + 153
5 com.apple.Mail.framework 0x00007fff88beb761 -[MFIMAPAccount _listingForMailbox:listAllChildren:highPriority:] + 104
6 com.apple.Mail.framework 0x00007fff88be9ae2 -[MFIMAPAccount _synchronizeMailboxListHighPriority:] + 71
7 com.apple.Mail.framework 0x00007fff88d2f1a2 -[MFRemoteStoreAccount _synchronizeAccountWithServerHighPriority:] + 998
8 com.apple.Mail.framework 0x00007fff88beebf0 -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] + 66
11 com.apple.MailCore 0x00007fff894fe08c -[MCMonitoredInvocation invoke] + 242
12 com.apple.MailCore 0x00007fff89528194 -[MCThrowingInvocationOperation main] + 48
13 com.apple.MailCore 0x00007fff894b06cd -[_MCInvocationOperation main] + 426
5 com.apple.IMAP 0x00007fff93636f69 -[IMAPGateway _addSelectOperationForMailbox:class:] + 109
6 com.apple.IMAP 0x00007fff93636edd -[IMAPGateway selectMailbox:] + 78
8 com.apple.Mail.framework 0x00007fff88bfe752 -[MFIMAPOperationCache performDeferredOperationsWithGateway:outDisplayableError:] + 3711
9 com.apple.Mail.framework 0x00007fff88be6b09 -[MFIMAPAccount _recoverFromConnectionlessStateHighPriority:] + 271
10 com.apple.Mail.framework 0x00007fff88be6717 -[MFIMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 214
11 com.apple.Mail.framework 0x00007fff88be61b7 -[MFIMAPAccount _gatewayForMailbox:name:options:] + 303
12 com.apple.Mail.framework 0x00007fff88be5ce9 -[MFIMAPAccount gatewayForMailbox:options:] + 122
13 com.apple.Mail.framework 0x00007fff88c562b0 -[MFLibraryIMAPStore _gatewayCreateIfNeeded:options:] + 173
14 com.apple.Mail.framework 0x00007fff88c49d39 -[MFLibraryIMAPStore _fetchForCheckingNewMail:] + 166
15 com.apple.Mail.framework 0x00007fff88be949f -[MFIMAPAccount fetchSynchronouslyIsAuto:] + 340
18 com.apple.MailCore 0x00007fff894fe08c -[MCMonitoredInvocation invoke] + 242
19 com.apple.MailCore 0x00007fff89528194 -[MCThrowingInvocationOperation main] + 48
20 com.apple.MailCore 0x00007fff894b06cd -[_MCInvocationOperation main] + 426
4 com.apple.IMAP 0x00007fff9364c3e8 -[IMAPMailboxSyncEngine _goWithMessages:] + 985
5 com.apple.Mail.framework 0x00007fff88c49e46 -[MFLibraryIMAPStore _fetchForCheckingNewMail:] + 435
6 com.apple.Mail.framework 0x00007fff88be949f -[MFIMAPAccount fetchSynchronouslyIsAuto:] + 340
9 com.apple.MailCore 0x00007fff894fe08c -[MCMonitoredInvocation invoke] + 242
10 com.apple.MailCore 0x00007fff89528194 -[MCThrowingInvocationOperation main] + 48
11 com.apple.MailCore 0x00007fff894b06cd -[_MCInvocationOperation main] + 426
6 com.apple.MailCore 0x00007fff89523473 -[MCSocket readBytes:maxLength:error:] + 947
7 com.apple.MailCore 0x00007fff894935c8 -[MCConnection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 119
8 com.apple.MailCore 0x00007fff89492e6f -[MCConnection _fillBuffer:] + 367
9 com.apple.MailCore 0x00007fff89492ad4 -[MCConnection _readLineIntoData:error:] + 194
10 com.apple.Mail.framework 0x00007fff88d1808c -[MFPOPConnection _copyResponseLineData] + 90
11 com.apple.Mail.framework 0x00007fff88d17fae -[MFPOPConnection _readAndParseSingleLineResponseIsCapabilities:isAuthentication:] + 39
12 com.apple.Mail.framework 0x00007fff88d176a6 -[MFPOPConnection _newDataForMessage:ofSize:informDelegate:] + 140
13 com.apple.Mail.framework 0x00007fff88d1727a -[MFPOPConnection _retr:] + 151
14 com.apple.Mail.framework 0x00007fff88d1711a __44-[MFPOPConnection fetchMessages:totalBytes:]_block_invoke + 100
16 com.apple.Mail.framework 0x00007fff88d16f66 -[MFPOPConnection fetchMessages:totalBytes:] + 514
17 com.apple.Mail.framework 0x00007fff88d1d15a -[MFPOPStore fetchSynchronously] + 2889
18 com.apple.Mail.framework 0x00007fff88d12215 -[MFPOPAccount fetchSynchronously] + 202
21 com.apple.MailCore 0x00007fff894fe08c -[MCMonitoredInvocation invoke] + 242
22 com.apple.MailCore 0x00007fff89528194 -[MCThrowingInvocationOperation main] + 48
23 com.apple.MailCore 0x00007fff894b06cd -[_MCInvocationOperation main] + 426
0x101741000 - 0x101ad6fff com.apple.mail (8.0 - 1990.1) <9D8003D6-7A0C-3D7F-AD09-FC5D1D135273> /Applications/Mail.app/Contents/MacOS/Mail
0x7fff86924000 - 0x7fff86929ff7 com.apple.EmailAddressing (8.0 - 1990.1) <80DA660C-D2B2-3273-BEF6-2CEEBC666909> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
0x7fff87cb3000 - 0x7fff87cbdfff com.apple.MailService (8.0 - 1990.1) <973F3BF4-06D4-3CBF-AB4F-6A171F0C4A54> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
0x7fff88706000 - 0x7fff8875dff7 com.apple.MailUI (8.0 - 1990.1) <82631324-82C3-32CB-AC2A-D4CED2A8172B> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x7fff88b4d000 - 0x7fff88de3ff7 com.apple.Mail.framework (8.0 - 1990.1) <E20C07F9-188A-3514-B15A-BE77E014CD3C> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
0x7fff89478000 - 0x7fff89557ff7 com.apple.MailCore (8.0 - 1990.1) <37B55B60-C29A-3F1F-9F10-4C3B0275425D> /System/Library/PrivateFrameworks/MailCore.f
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From: Mail Delivery System
Subject: Mail delivery failed: returning message to sender
But I didn't send any of the emails! I've spent this entire week deleting them, working on phone with my server who claims to have fixed it (NOT!), and 5 hours on phone support with Apple today. Still happening. There must be a setting that is screwed up in Yosemite, eh? Who can help me? Using Mac Mail on Mac Book Pro. I'm drowning here! GLUG. Thanks!
EditDid all of that with Apple and they nor my server thought this was the problem, nor did they get it resolved. I'm wondering if there's a rule in Mail preferences that I accidentally deleted that could be the cause. There were two rules and neither made any sense to me but as soon as I deleted the first one, I realized I probably shouldn't have. And there's been a huge problem since...not sure that's why but I must find the resolution. I did have genieo somehow installed so Apple got it uninstalled and did tons of things to my system to clean this and that. BUT the problem remains. If you use mac mail and Yosemite, can you check the two rules that automatically were in the mail preferences window to tell me what rule I deleted? Thank you so very much!
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Macbook Pro Retina - Mac Mail Problem
I've just blown a fortune on a brand new retina display macbook pro. It's time for a fresh start after years of bugs and slow laptops so I've decided I don't want to migrate from my old macbook. I have multiple email addresses, some are pop and some are imap. I spent hours setting up all the addresses in mac mail only to find about 90% of the sent messages from one of the imap email addresses are missing (the most important adderss too!). The only ones in the sent folder are the ones sent using my iphone. Would I be correct in assuming all my sent message are no longer stored on my imap server? I can see them all if I use my old laptop so they must be lurking in a folder on that laptop somewhere. I've tried everything!! I tried deleting the mail folder from the library of my new laptop and the com.apple.mail.plist from the preferences. I then replaced them both with the ones on my old laptop... still the same problem. Any suggestions???
I've been using Mozilla Thunderbird on both Win PCs and Mac's for some time now and have no problems accessing both POP and IMAP accounts with it. I have 4 POP accounts and 2 IMAP accounts.
Switch to it from Windows Live Mail, which IMHO is just the pits, and then when I got my Mac and tried Mac Mail I said There has to be something better and found that Thunderbird also has a OS X version. So that is what I installed.
Been using it on Mac for almost 8 months now. No problems, at least none for me. -
Mac mail problem with gmail smtp server
I had 2 gmail addresses.
about 3 weeks ago mac mail decided to always send email from both addresses as if they originated from only one address.
I did not solve this problem.
For non related reasons, I got another gmail address.
The same thing started happening.
I now had 3 gmail addresses, but recipients were receiving all email from only one address.
I went to email preferences and started exploring and experimenting.
I was able to reconfigure so that the new gmail address sends from its proper smtp address.
However, there is nothing I can do to get my second email address to send from its proper smtp.
For some inexplicable reason the dialogue box beside "Outgoing Mail Serve (SMTP): tells me that smpt server is offline.
I have no idea how to get it back online.
(In the server editor, there is one more gmail smtp server than I need, 4 instead of 3 and 2 are offline - one just went off tonight)
All relevant mail boxes are online.
Does anyone know anything about this problem?Jack,
There are mail forums in the forums for OS X, because you are using Leopard 10.5.6 (why haven't you upgraded to 10.5.8?) you should re-post in that forum. Mail comes as part of the OS that is why they're there. The address is:
http://discussions.apple.com/forum.jspa?forumID=1223
Regards,
Roger -
.mac mail problems since 10.4.8
Ever since upgrading to 10.4.8, I have to constantly reenter my .mac password to receive mail. I'll notice my mail icon bouncing, and when I check it, I get the message that I my password for .mac mail has been rejected and I must reenter it. I do so, add it to my keychain, and it works for awhile. Then for unknown reasons, same message, etc. It's getting really old. I'm curious how many others are having this same experience. I'm about ready to do a warranty "chat" with Apple and officially report the problem, since they don't seem to be doing anything about it.
Two other POP mail accounts I have work fine.I having problems with both of my mac's when subscribing to .mac e-mail service. My G4 machine just beachballs and the Intel mac is constantly asking for my .mac password.
There's a message on the .mac home page that suggests to take your mail account offline and then online again to force it to connect. This is a temporary fix while Apple is working on the problem.
"We are aware of an issue that can cause an unrequested dialog box to be seen when checking for new messages using an email application such as Mac OS X Mail. This dialog can consist of either a request for the account password or a message informing you that the connection to the mail server has timed out.
Workaround:
Should you be presented with either of these messages, click the Cancel button which will place your account into offline mode. Then take the account online again by either selecting Go Online from the Mailbox menu or by clicking the lightning bolt icon displayed to the right of the affected account's Inbox folder icon in your mailbox list. This should make your account active again.
If the previous steps do not restore access to your mail, quit and reopen Mail. We appreciate your patience as we work to resolve this.
Sincerely,
The .Mac Team"
mac mini 1.42 combo 1 gig ram and intel mac mini 512k ram Mac OS X (10.4.8)
mac mini 1.42 combo 1 gig ram Mac OS X (10.4.6)
mac mini 1.42 1 gig ram Mac OS X (10.4.8) -
Mac mail problems sending receiving problems
I'm having a problem with mac mail for the first time. I am unable to send or receive email. It was working perfectly yesterday and this morning nothing.
It said I was unable to connect with the server and unable to verify my username and password. After an hour long converstion with my DSL carrier
all my passwords are verified. I have sent out test emails to friends and nothing is showing up in my sent folder.
Any thoughts suggestions on how to fix this.
Thank you.
-ksbSame here, I have Maverick, My exchange email keeps prompting me for my password, I know it is correct as i can access through Web. I deleted all email accounts off of phone, pad, Mac Book and I Mac. I deleted the entries inkeychain that had to do with the email accounts, I verified and repaired the keychain. Then entered my exchange email account aagin, it did find it and started downloading all entries. Then I added back my I cloud to the I mac. for some reason it again cant recongnize my password. help!
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Having mail problems after updating to 10.9.2 using Mac mail with AOL....
Most everything I compose is being saved as a draft. Sometimes several copies of the same mail.
When I put mail in the trash and delete them, they come back with up to 20 duplicates of the same message.
Anyone know of a fix for this?
Thanks.After 9 months with the macbook pro and no problems watsoever, my AOL mail suddenly started having problems but not on my iPad or iPhone. There's no doubt that the problem was intitated by a change made by Apple to the software on my computer. As others have noted files with the email settings get scrambled.
The symptoms come and go, sometimes closing the mail program and rebooting will cure the probems. Apple recommends waiting 10 minutes , are you nuts? Trip (with appointment ) to Santa Monica Apple store and the tech was less than helpful , struggling under Apple's work two customers for their allotted 15 min.
Sorry for ranting in tech space but one of the benefits of paying the premium for Apple products is that they work. Apple we have a problem here, but you have a far larger problem ..... as a iPhone, iPad, MacBook and Apple stock owner I see the handwriting on the wall.... -
Hi. I keep getting the following pop up window error message with my Mac mail: "Mail can't connect to the AOL account...." Is there anything I can do to resolve this? Please help. Thx! :-)
After 9 months with the macbook pro and no problems watsoever, my AOL mail suddenly started having problems but not on my iPad or iPhone. There's no doubt that the problem was intitated by a change made by Apple to the software on my computer. As others have noted files with the email settings get scrambled.
The symptoms come and go, sometimes closing the mail program and rebooting will cure the probems. Apple recommends waiting 10 minutes , are you nuts? Trip (with appointment ) to Santa Monica Apple store and the tech was less than helpful , struggling under Apple's work two customers for their allotted 15 min.
Sorry for ranting in tech space but one of the benefits of paying the premium for Apple products is that they work. Apple we have a problem here, but you have a far larger problem ..... as a iPhone, iPad, MacBook and Apple stock owner I see the handwriting on the wall.... -
Hi Folks,
on my PowerBook (OS X 10.8) my Mac mail cant send and receive E-Mails from one day to the other. Nothing was changed; on other devices the accounts are still working with the same config data. Disabling firewall temporally cant fix the problem. Is there a repair option available? Should I use TM to recover?
regardsHi BDA, thanx for trying to help!
I have Mac mail on my PB G4. I had the problem resolved my getting rid of a Daemon as well as making more space on my hard drive that was almost maxed out at 11Gigs.
All that was slowing me down to the point of crawling even though my other comp the IBook had a download speed of +20mbs.
So all is well for now!
Regards and thanx again. -
Using Time Machine to "go back" before Mac Mail problem
My wife's Mac mail account stopped receiving email 3 days ago. Attempts to fix it have been futile. (It can send but not receive. The activity monitor suggests that it is getting hung up on a particular email as it stalls at 13 out of 233.) Considering using Time Machine to go back to just before the problem. Questions: Is it possible to limit TM to (1) my wife's acct only or (2) Mail only?
My wife will definitely provide me a gruesome death if I lose her emails!
Cheers,
NigelThanks, applefandan. I just haven't used Time Machine quite enough to a gained confidence, but after a little bit of experimenting and a bit of Youtube coaching (http://www.youtube.com/watch?v=fes93NW_KE0) I went back to pre-problem, and had no trouble getting back the mail my wife had lost over the past several days.
Now on to the next problem! . . . -
RoadRunner SMTP and Mac Mail problem
Hello all. I have set up my new iMac, and am attempting to get my RoadRunner email working. The inbound server (POP) works fine. I can receive email without a hitch. However, the outgoing server is not working, and I get an error message saying that I need to double check the password and username. I have verified with RoadRunner that my server addresses, username, and password are all correct. The RR webmail works fine sending/receiving. The issue seems to be with the Mac Mail program. Any ideas on how I can get it going? I am connected to the internet via my Airport Express wireless network if that matters. (And a RR Cable Modem.) Thank you for any help!
Road Runner SMTP mail is surprisingly difficult to get working with Apple Mail, even if you have all the values exactly correct. I had this issue at a client last week, and these are the instructions I followed to get it working. See the second post in the thread - it does have some confusing steps, so read the following posts too, which clarify them. Basically you're going to set up the account again, manually, but with no SMTP authentication.
http://discussions.apple.com/thread.jspa?messageID=6964913
Hope that helps
Matt -
Mac Mail problems...never seen before???
Mac Mail hangs, won't download all emails, and then won't fully quit...?~!
I just reinstalled the Bundled Software, but now I'll bet Mail isn't in that bunch, but comes with the System software. Oh, well...
Any help...from any quarter?
TIA
LannyDid you just install the Software Update for Safari 4.0.1? This happened to me, same symptoms. Suddenly any time I tried to access my email Mail died a lingering death.
Try launching Safari, opening its Preferences, selecting Security, and unchecking "Warn when visiting a fraudulent website".
A serious bug and a serious and disappointing gap in QA before releasing such a vital component. -
Intel Mac OSX - Mac mail problem
After reindexing mailboxes i'm now getting 5 or 6 duplicate emails. how do i stop this? thanks!
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist. -
Yosemite Mac Mail & Exchange Hanging
Hi All,
I have a client experiencing the following problem:
His mail continuously hangs while working normally in mail. He is using an Office 365 Exchange account. (This used to work flawlessly in Mavericks)
I notice that it often happens when mail activity says "writing changes to disk"
I have tried:
Repair Disk and Permissions on Recovery Partition
Uncheck "automatically detect and maintain my account settings"
Remove and setup Account
Reload fresh copy of Yosemite and setup account (Not restored from a time machine backup)
It takes a really long time to download all his mail again, and I have also noticed that when new mails come in, the body of the email does not show up in the list view for a long time (or until you quit and reopen mail)
He has :
MacBook Pro 17" 2011
8GB RAM
OSX 10.10.2
I don't know where to go from here, so any thoughts will be appreciated......
Thanks!This issue is still ongoing on 10.10.3 and happens on all 3 of his MacBooks - Air, Pro and Pro Retina (which he bought about a week ago)
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How do I get a jpg image to open in apple mail? imac yosemite 10.10
Me three as of today. I have Mail set to check the server every fifteen minutes?, and every other time it asks me for my password. Of course I tell it to save it in the keychain, I've even gone into the keychain and deleted everything with Verizon in the name and then reentered it at the next go but it will doesn't stick. Definite weed in the rear end, seems like a problem on Verizon's end (unfortunately).
Now if they would also just offer imap and ssl and get rid of ads at their web-based mail site!
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