Yosemite mail screen capture issue

In new Mail if you try to insert a screen capture, using a right mouse click and selecting something on the screen, the selection is captured and inserted in the new mail as an image, but once you send the email the image disappear and the receiver does not receive any image...
thanks

Go to System Preferences>Keyboard & Mouse>Keyboard Shortcuts and make sure you have the correct key sequence for what you want.
Also go to Help and do a search on "Screen Shot" and see what you can find as far as information.

Similar Messages

  • Screen Capture issue in 10.5.7

    After updating for 10.5.6 to 10.5.7 I noticed that my system locked up for about 10 seconds every time I would take a screen shot capture... Is anyone else having this issue?

    im on an 8-Core and my screen capture
    has completely disappeared...
    aaaand to top it off my upper right window
    functions are all gone as well...
    i cant get anything Bluetooth to work
    i had to go buy a wired keyboard to login my computer

  • Screen Capture Issue

    In the past when I wanted to take a screen capture I would push Shift-Command-3. Then I would email it to someone by opening Mail and then attaching the screen capture and it would mail along a HUGE actual sized picture of the the sceen caputre. Now, when I do it just a small preview picture is sent and it is so tiny the person I am sending it to cannot make any details out whatsoever.
    This seems to have been something that was changed in 10.5.3. How do I select to send the actual screen capture sized picture to whom it may concern?

    Go to System Preferences>Keyboard & Mouse>Keyboard Shortcuts and make sure you have the correct key sequence for what you want.
    Also go to Help and do a search on "Screen Shot" and see what you can find as far as information.

  • Yosemite Mail - conversation grouping issues

    After the upgrade, mail groups some messages even they don't belong to the same subject or thread. Is there any ways to refresh or restructure the database?
    I have already tried to Rebuild comment from the Mailbox pull down menu. Also, I tried to remove the Envelope Index, Envelope Index-shm, Envelope Index-wal for a complete rebuild but the problem still exists. Could someone advise how to solve it?

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Mail/Provide Mail Feedback

  • Why doesn't markup in Mail app work on screen captures or pasted images?

    When in Mail app, If i right click and choose Capture selection from Screen I can take a screenshot which is inserted into the email.   The markup icon in the top right of the image never appears.  This is also true for images I copy and paste into the email.  It seems to me that being able to markup a screen capture is one of the most important use cases for this type of feature. 

    SteveTEXAS,
    When I right click and choose Capture selection. The image it places in the email will not show up on the recipients side. However if I use the Grab shortcuts on my Mac to take a screenshot then drag them in off the Desktop they not only show up on the recipients side, but Markup seems to work on them as well.
    I have no idea what would cause this. I think it would be something important to provide feedback to Apple about. https://www.apple.com/feedback/macosx.html
    You can find the Grab app in Macintosh HD > Applications > Utilities
    Or you can use the keyboard shortcuts to take a screenshot. They will place them on your desktop.
    For a selection - ( Command ) ( Shift ) ( 4 )
    To select a whole window - ( Command ) ( Shift ) ( 4 ) > ( Spacebar ) > Click Window you want
    For whole display - ( Command ) ( Shift ) ( 3 )
    Hope that helps,
    Weston

  • I have a 17" Macbook pro with flickering red and cyan(blue) lines across the screen. The issue disappears temporarily when I tap on the computer, and the problem does not occur when I use external display or try to screen capture the problem.

    I purchased my Macbook (17") through a certified apple tecnition in August 2012, it was refurbished and the motherboard was completely replaced. I do a lot of photo editing, but I have been unable to do so because of the red vibrating lines that interrupt my screen. The issue disappears temporarily when I tap on the computer, and the problem does not occur when I use external display or try to screen capture the problem. I brought the computer back to the technition I purchased it from and he said that it was a problem with my fan, so I have two new fans but the issue is still occuring. He says he doesnt know whats wrong. Does anyone have any information on this issue?
    Here is an image of the issue
    http://www.flickr.com/photos/67839707@N08/8884847081/

    I recommend having your Mac serviced by someone competent. A force sufficient to "blow apart" the fans was clearly excessive and may have damaged the display cable, as well as any number of other problems.
    Dust is properly cleaned with a vacuum, preferably one designed for computer service, and they are not cheap.
    Compressed air should never be used. It just blows dust everywhere, often into places where it can no longer be removed.

  • In Yosemite Mail, there is an issue where the signatures no longer toggle as in the past. If you change the existing signature, it just adds the new one vs replacing it within the body of the message. Thoughts?

    In Yosemite Mail, there is an issue where the signatures no longer toggle as in the past. If you change the existing signature, it just adds the new one vs replacing it within the body of the message. Thoughts?

    Hi howe.sc,
    When I checked for how signatures in Yosemite work, I found this.
    Mail (Yosemite): Include signatures in messages
    Delete a signature from a message: Select the signature, then press the Delete key.
    Replace a signature in a message: Delete the existing signature, then add a different signature.
    That sounds similar to what you are describing.
    Take care,
    Nubz

  • Screen Capture not working after upgrade to Yosemite

    I have Yosemite OS X 10.10.1 and since my upgrade from Mavericks I have not been able to perform any sort of screen capture. I have tried Command+Shift+4 and Command+Shift+3 and neither of those work. There is no camera shutter noise made and no files saved to desktop or elsewhere when I try these commands. I could use the commands just fine on Mavericks to capture the screen. Anyone have any help on this?

    Do you have Dropbox installed? If so, go to the menu bar, select it, hit the gear at the bottom right, and then Preferences/Import/Screenshots - make sure the box isn't checked.
    You can also make sure they are set to go to your Desktop.
    Screen shots – Change location

  • Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "e

    Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "everything".
    We're running 5.5 as an administrator on Windows 7 and my co-worker is trying to capture a webinar (GoToMeeting) with Captivate and it is not recording anything in the GTM window, except the last slide. Anyone have this problem or know a fix? Not much is mentioned in the Adobe forums.

    Captivate simply doesn't 'hear' some screen events on certain applications and you just need to resort to doing manual captures at these points.
    I usually set up my manual capture button to be F2 so that I can hit it with my left hand while my right hand is on the mouse navigating through the task.

  • Is screen capture in Yosemite the same as in previous versions of 10.x?

    Not really a problem, just a question. I can only find screen capture instructions for Mountain Lion, on Apple support.
    I have MacBook Pro 8.1, with the latest version of Yosemite (10.10).
    Thank you
    Anne

    Yes, they have not changed.
    OS X Screen Capture Shortcuts
    (⌘⬆︎) Command-Shift-3 Capture the screen to a file
    (⌘⬆︎⌃) Command-Shift-Control-3 Capture the screen to the Clipboard
    (⌘⬆︎) Command-Shift-4 Capture a selection to a file
    (⌘⬆︎⌃) Command-Shift-Control-4 Capture a selection to the Clipboard

  • After updating my mac book pro to the osx yosemite.am getting some issues after starting up.a soon as it gets on the destop the screen start blinkingand i cant do anything

    After updating my mac book pro to the osx yosemite.am getting some issues after starting up.as soon as it gets on the destop the screen start blinking and i cant do anything.Please help me!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Yosemite screen captures have no thumbnail

    Since upgrading from Snow Leopard to Yosemite (10.10.2), screen captures land on the desktop without an individual thumbnail image. I now have 75 .pngs on my desktop with a generic thumbnail. Ditto jpgs. Same in Finder.
    Is there some setting that has to be changed to overcome this? I can't see anything in Prefs...

    Thanks Patrick, helpful answer because I learned something, but alas it was already checked. Have unchecked and re-checked, but it hasn't fixed the problem!

  • Screen Captures shrinking in Mail

    I use the feature a lot, taking snap of a portion of the screen, and dropping it in an email to send to someone, but recently whilst the screen capture is fine, when its dropped in an email, it shrinks!
    To to point where its unreadable.
    Dropping the image back from the email to the desktop confirms it...all detail has been taken out of it. The original screen capture is fine, but the mail effected one is useless.
    Have I missed a wonderful new feature of Mail or OS X thats happened on some update??
    Any answers anyone??? Is it a preference setting? Cause this is a major pain!

    Bottom right corner of your new email message window is a dropdown for sizing
    attachments. Choose large or full size(original?).

  • Does Yosemite Mail fix the Outlook font display issue?

    Does Yosemite Mail fix the Outlook font display issue?

    This problem has been going on for years and seems to be related to converting pixels to points, or points to pies between operating systems such as Apple / Microsoft. See The age-old outgoing mail font problem
    Its a complete pain and beyond me why something SO simple as having the text display correctly between operating systems has not been fixed, especially in this era of technology. Apple should really focus on this and I am amazed that after waiting 4 years since the release of Microsoft Outlook 2011 for the new Microsoft Outlook 2015 that Microsoft have also not fixed this. Its just beyond comprehension and effects both the reputation of people sending emails using these platforms and those organisations that produce the software, and chose to ignore the problem without fixing it. The industry leaders should do just that and lead the way by fixing this basic problem, not burying their heads in the sand and hoping goes away.
    Recently I have had to resort to typing the required email text in something like the TextEdit app, copying and pasting it into the Outlook mail body. Its not great, adding extra steps for every email sent and I use my Mac for business so there are many daily email being generated. At least doing it this way all the text is consistent when sent although I'm sure there could be a workflow generated in Automator or an AppleScript that would reduce the steps.

  • Screen captures become corrupt as attachment in Mail

    I have created a screen capture (with shiftapple4) which creates an PNG image on my desktop. Then I create a new email message and attaches the screen capture (not using the Windows compatible attachment mode) and sends it.
    When doing like this the the attached image becomes corrupt. Regardless if I send it to myself (on my mac) or to a windows user using Thunderbird or Pine. I can't open the file and when I try to save the attachment to disk the file becomes empty (file size is 0 bytes). Pine gives a little more feedback and complains about errors in the Base64 encoding.
    The thing is, that if I first open the PNG file in the Preview tool and saves it to a new PNG file (save as...) it all works! It also works if I simply copies the file to another computer (linux) and back (using scp). I have no problem of sending any other attachments than the screen captures. I think this is very strange!
    Anyone have a clue what the error is?
    MacBook Pro 15" 2 GHz Intel Core Duo   Mac OS X (10.4.7)   2 GB DDR2 SDRAM

    http://www.sap-img.com/abap/sending-email-with-attachment.htm

Maybe you are looking for