Yosemite or itunes upgrade problem

Since upgrading to yosemite and iTunes 12.0.1..26 on an early 2011 macbook pro it no longer recognizes my iPod nano 6th generation. I have tried shutting them both down and restarting, resetting the iPod but no luck. It does recognize my iPhone 5 and an older iPod shuffle. What do I do now??

I've already downloaded it once via iTunes itself and, a second time, via the iTunes website. For some reason, however, iTunes hasn't updated from being version 9.1.
With that one, I'd check on the *Opening iTunes* section at the bottom of the following document:
[Troubleshooting iTunes installation on Mac OS X|http://support.apple.com/kb/HT2311]

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Itunes upgrade problem - here is everything i've done to date

have you seen anything on a fix for latest upgrade to itunes on windows xp?
i setup a new wireless network to access a usb drive wirelessly, my plan was to setup the new newtork and have my existing airport express connect to the new network. to access the new network i had to remove my exisitng airport network, software, etc. i couldn't get the network access to work properly so removed it and went back to my airport.
when i reinstalled the airport software after pulling the network that different work, it would not let me install the airport software because i had a later version of itunes running, so i deleted my working itunes. after installing airport's bundled software (qt, itunes, airport) i upgraded to the latest version of itunes and it doesn't work!
i have deleted itunes and installed earlier versions from filehippo.com but it must have changed some setting and the older versions would not work either. the program installed ok and starts ok but it doesn't play library or cd's, just the diamond not moving in the play satus bar.
since it wont play cd's or library i am assuming it is an internet access issue. i have been on the discussion board for days trying to fix along with many others.
i have also tried to restore to a point before this all happened and itunes still doesn't work.
norton has been disabled, removed, reinsatlled after itunes reinstall and still it doesn't work
any other suggestions? sorry for the rant
acer Windows XP Pro

hi kid panda!
the program installed ok and starts ok but it doesn't play library or cd's, just the diamond not moving in the play satus bar.
hmmmmm. are you currently sitting at itunes version 6.0.1.3, 6.0.0.18, 5.0.1.4, or 5.0.0.35? if so, check on this possibility (those versions are subject to the following problem, but don't give you a warning/alert message about it like itunes 6.0.2.23):
iTunes for Windows: Audio files do not play in iTunes 5 or 6
love, b

Itunes upgrade problem

yesterday i tried to upgrade the itunes but an error 1335 appeared and said the itunes.cab file was corrupt or unreadable please help
Windows XP

i looked in your support section thank you kindly support section

HT1923 itunes upgrade problem

I have tried to upgrade itunes to v11.1.4 today and a once perfect system on my Windows 7 laptop is now total rubbish, anyone else experience this? I have gone back to an old restore point to get any joy but even that is corrupt, for instance playlists are only visible when the radio button is pressed, if the playlist button is pressed then it crashes.

I've already downloaded it once via iTunes itself and, a second time, via the iTunes website. For some reason, however, iTunes hasn't updated from being version 9.1.
With that one, I'd check on the *Opening iTunes* section at the bottom of the following document:
[Troubleshooting iTunes installation on Mac OS X|http://support.apple.com/kb/HT2311]

HT1926 ITunes upgrade problem

The iTunes update did not install properly. Now I am unable to use iTunes on that computer at all. This is where my library is stored.
I have read that I shoud remove anything ITunes from my computer.
I am reluctant to remove iTunes from my computer as I have a huge library. Can I be assured this will be safe?

Hi PammieAdelaide,
Thanks for using Apple Support Communities. This article has steps you can take for the issue you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
For the step in the above article regarding uninstalling, this article is linked:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This article has the following information that may help:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and aren't deleted by removing iTunes. While it's highly unlikely that you'll lose any contents of your iTunes Library when following these steps, it's always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, follow these steps.
Cheers,
- Ari

Problems after itunes upgrade.

I recently upgraded itunes to the current version on two of my windows/xp pc's.
On the first one I didn't have any problems.
On the second one, after the pc rebooted, all of the personal settings for the administrator account that was used to do the upgrade were gone, and the itunes library for the account was gone.
After some looking around on the pc, I found that the path for My Documents for the account had been changed from C:\Documents and Settings\account_name\My Documents to C:\Document and Settings\TEST\My Documents.
Everything under the original path for the account is still there, so all I need to do is get the My Documents path pointed back to where it originally was, but when I try to do this, I get a message saying that the path I am trying to point to is not authorized.
Does anyone know why the itunes upgrade would have changed the My Documents path? And does anyone know how I can change it back to where it should be pointing to?

Good news
I had no problems updating my ipod and iphone to iOS4. But all I wanted was the folder option, I knew that my 3G does not support multitasking due to the slower CPU and build in memory.
Here's a little help to decide about your update, in case you haven't see this yet.
Enjoy your ipod.
Compatibility
The iOS 4 Software Update works with the second- and third-generation iPod touch. Not all features are compatible with all devices.
Not all features are compatible with all devices. For example, multitasking, custom wallpaper, and Bluetooth keyboard support are available only with iPhone 4, iPhone 3GS, and the third-generation iPod touch (32GB and 64GB models from late 2009).
Multitasking is available with apps that have been developed to work with iOS 4.
Books are available on the iBookstore. Title availability is subject to change.
Faces works only with iPhoto on the Mac.
copied from: http://www.apple.com/ipodtouch/ios4-software-update.html

After yesterday installing the latest itunes upgrade 11.1.5.5 my CD drive is no longer recognized. I do not have the file afs.sys on my computer which is supposed to cause the problem. Any ideas?

I yesterday installed the latest itunes upgrade to version 11.1.5.5. After doing so my computer no longer recognizes my cd drive Device manager states that windows cannot load the device driver, the device driver may be corrupted or missing. When I have tried to renew the driver it states the latest one is installed. I do not have the file afs.sys on my computer which is quoted as the file which causes optical drives to disappear. Any ideas

Hi, I've managed to get my CD & ipod working now but it wasn't easy. Maybe this will help you fix it.
This is what I did:
The problem: OS Windows 8.1 - was working ok with itunes (not sure which version). Upgraded to 11.1.5.5 and my old ipod stopped being recognised by itunes. As I had just bought a new ipod touch 5G I didn't pay too much attention however I soon realised that the new ipod wasn't recognised either. I uninstalled iTunes & reinstalled but that didn't fix it. I found a technote (see below) that says how to get get your ipod reconised. That worked but on a a reboot I realised that there was no CD drive appearing in windows.
It now works & this is what I did to fix it:
Went through the apple technotes on CD issues & looked a the Gear website
Looked for afs.sys file but didn't have that
The registry settings for device filters looked the same as the technotes
Device manager for CD said there were problems in the registry
I backed up the itunes folder (I was planning on a clean install & rebuilding itunes from scratch however most people want to keep their data)
I uninstalled itunes but that made no difference
I rolled back to the a system restore point that had been created not long before the upgrade to 11.1.5.5
The CD drive was now OK again
I went into Windows update and ran the updates that were available - one was for intel chipsets
I created a system restore point as a precaution
I found the registry key that is mentioned in the technotes to do with CD problems and device filters and backed it up separately as a precaution
I ran itunes (x64) 11.1.5.5
itunes asked me if I wanted to repair or uninstall - I uninstalled
I rebooted
I ran install for itunes 11.1.5.5
itunes installed ok & the CD was still there
ipods were not recognised
I followed the instructions http://support.apple.com/kb/TS1538 to update the driver
5. Verify that the Apple Mobile Device USB Driver is installed - For Windows Vista, Windows 7, and Windows 8
Update the Apple Mobile Device Driver
I now have a CD drive & iTunes recognises my ipod again - phew
Good luck

Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

I m using window vista32 after itunes upgrade.. itunes crash .. Problem signature:

i m using window vista32 after itunes upgrade.. itunes crash ..
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.4.62
Application Timestamp:          52ddbf7a
Fault Module Name:          ntdll.dll
Fault Module Version:          6.0.6000.16386
Fault Module Timestamp:          4549bdc9
Exception Code:          c0000005
Exception Offset:          00062086
OS Version:          6.0.6000.2.0.0.768.3
Locale ID:          16393
Additional Information 1:          a183
Additional Information 2:          96f68295953afa2675d1551e001cfa2f
Additional Information 3:          5630
Additional Information 4:          5482da5e28e2dc79b1d40bd90d8c9b

Hello there, jasibrar.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
This additional article may prove useful to you as well:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Now that I have upgraded to Yosemite I have a problem when I scan documents. Before, a window showed today's activity. Now I have to search through all my documents and hope to find what I just scanned.

Now that I have upgraded to Yosemite I have a problem when I scan documents. Formerly, a window showed today's activity. Now, I have to search through all the documents in my history to find what I just scanned. Sometimes I can't even find the doc.

Most scan apps have a setting whereas, your scan(s) can go directly to your desktop. No need to "hunt" for scanned docs.

I have a macbook pro and using photoshop elements 12. I dont have a problem before but since i upgraded my mac to an new version IOS Yosemite, then begun the problem. It always sotock or freeze.

I have a macbook pro and using photoshop elements 12. I dont have a problem before but since i upgraded my mac to an new version IOS Yosemite, then begun the problem. It always sotock or freeze. What should i do?

properly uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Reconstituting iTunes after problems on G5 with Leopard upgrade.

Where do all of the iTunes bits reside on a system? I need to reconstitute iTunes after problems upgrading from Tiger to Leopard using "archive and install".

Sorry,
This is just a user to user forum. If anyone has a fix or work around they will help.
Best to send feedback to Apple ~ Link under the Numbers tag on the menu bar.

IPad syncs video but can't find video file on iPad, previous OS upgrade and ITunes upgrade no problem

I could play the video file before but sine OS and recent ITunes upgrade I cannot. iTunes indicates the video file in on the iPad but you can't find it in voids icon, apple support has not yielded an answer so far

I found out: you cannot sync. clips directly into the iMovie APP via iTunes. Well, you can but it wont be available for edditing.
You must sync them into Camera Roll.

TS1453 after itunes upgraded to latest 11.0.2.26 apple tv (1st gen)does not show up anywhere in itunes

After Itunes upgraded to latest version 11.0.2.26 Apple TV (1st gen) does not show up anywhere in Itunes

I have the same problem. It was working fine up until the last update for iTunes 11.0.2
Here's the details:
I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
AppleTV used to be there consistently, then disappeared upon update to 11.0.2
Apple TV also does not show up in the devices tab under the Preferences window.
I have tried multiple suggestions on the support forum but none have worked.
Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return.
Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
Have you ever wronged a two year old?
It is NOT pretty.
Help me Apple-wan-kenobi...I can't take the screaming!

2nd gen iPod shuffle not recognized by Yosemite or iTunes 12

I just connected my iPod shuffle (2nd gen) into my macbook for the first time since the update to Yosemite and iTunes 12. Right when it's plugged in the iPod only blinks orange three times, then doesn't blink or light up again. It doesn't show up in iTunes or in the finder. It also doesn't show up in the USB devices on the system report. It charges when plugged into a wall-USB charger, but isn't recognized at all by the mac. Also, I'm using the factory mini-dock that came with it, which I believe to be in perfect working condition.
I know they're cheap, but I've ran thousands of miles with it and I've grown attached to it. I've spent more time with it than most of my friends...
I'm afraid the new ones might not be as amazing as this one.
Although it is still useable, I really need some fresh music on there as my runs are beginning to get boring.
It has always connected fine with no issue, which leads me to believe its a Yosemite issue (maybe apple is trying to weed out the old iPod fossils still roaming about). But, it may just be a coincidence that it stopped working just after the update. ...Maybe my iPod is just toast. Any suggestions would be greatly appreciated! Thanks in advance!!!

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

Yosemite or itunes upgrade problem

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