Yosemite update to 10.10.2 observations
When I updated from 10.10.1 to 10.10.2:
#1. I lost my wi-fi connection to my printer. Solution is to restart the wireless devices (DSL modem and Airport in my case) and restart the printer.
#2. I'm sole user of my iMac and 10.10.2 added guest at sign-in. Solution, go to Apple preferences and remove.
#3. On MAIL, I had to reopen the various mail boxes to the way I like to leave them.
Nothing was lost, but 10.10.2 was unlike when I updated from Snow leopard to Yosemite 10.10.1; that was so smooth, I did not have to do anything to have printing and everything working. I just had to update some software (at no cost ! just a lot of download time) and get used to the modest interface changes. I am happy and satisfied with Yosemite.
paulfromnu wrote:
update to 10.8.2 from 10.8, invalid checksum. What do I do?
Try downloading the Combo updater from here
http://support.apple.com/kb/DL1581?viewlocale=en_US&locale=en_US
Cheers
Pete
Similar Messages
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Safari is crashing since Yosemite update
Somebody please help me, can't open Safari since Yosemite update on my iMac and haven't got a clue where to go from here
This is the error report below
Process:
Safari [517]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0 (10600.1.25)
Build Info:
WebBrowser-7600001025000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [517]
User ID:
501
Date/Time:
2014-10-29 19:01:42.290 +0000
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
865B0366-92AB-4F1B-84C9-0B364B84BA84
Time Awake Since Boot: 5200 seconds
Crashed Thread:
14
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000018
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x18:
-->
__TEXT
000000010ed34000-000000010ed35000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib
0x0000000111d8cc64 search_method_list(method_list_t const*, objc_selector*) + 70
1 libobjc.A.dylib
0x0000000111d9cb7d getMethodNoSuper_nolock(objc_class*, objc_selector*) + 59
2 libobjc.A.dylib
0x0000000111d9ca84 lookUpImpOrForward + 409
3 libobjc.A.dylib
0x0000000111d881ac objc_msgSend + 236
4 com.apple.AppKit
0x00000001121b794a -[NSImage _newSnapshotRepForRep:rect:context:processedHints:] + 147
5 com.apple.AppKit
0x00000001121b7896 -[NSImage _snapshotRepForRep:rect:context:processedHints:] + 199
6 com.apple.AppKit
0x000000011254bb1e __71-[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke1008 + 267
7 com.apple.AppKit
0x000000011213df36 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 164
8 com.apple.AppKit
0x00000001121b0017 -[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 2122
9 com.apple.AppKit
0x00000001121bd489 -[NSImage drawAtPoint:fromRect:operation:fraction:] + 208
10 com.apple.Safari.framework
0x000000010f06a638 ___ZL46_tabCloseButtonImageWithColorAndHighlightStateP7NSColor25CloseButtonHigh lightState_block_invoke + 231
11 com.apple.AppKit
0x00000001121bd6a8 -[NSCustomImageRep draw] + 347
12 com.apple.AppKit
0x00000001121b1430 -[NSImageRep drawInRect:] + 288
13 com.apple.AppKit
0x00000001121b12fd __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_2 + 64
14 com.apple.AppKit
0x00000001121b0ebb __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 1113
15 com.apple.AppKit
0x00000001121b0825 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1108
16 com.apple.AppKit
0x00000001121b7ce5 -[NSImageRep _newCGImageForProposedRect:context:hints:flipped:] + 794
17 com.apple.AppKit
0x00000001121b10d0 -[NSImageRep CGImageForProposedRect:context:hints:] + 98
18 com.apple.AppKit
0x00000001121b6e86 -[NSImageRep CGImageForProposedRect:context:hints:flipped:] + 322
19 com.apple.AppKit
0x00000001121b794a -[NSImage _newSnapshotRepForRep:rect:context:processedHints:] + 147
20 com.apple.AppKit
0x00000001121b7896 -[NSImage _snapshotRepForRep:rect:context:processedHints:] + 199
21 com.apple.AppKit
0x000000011254bb1e __71-[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke1008 + 267
22 com.apple.AppKit
0x000000011213df36 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 164
23 com.apple.AppKit
0x00000001121b0017 -[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 2122
24 com.apple.AppKit
0x00000001121af36e -[NSImage _drawMappingAlignmentRectToRect:withState:backgroundStyle:operation:fraction:fl ip:hints:] + 1628
25 com.apple.AppKit
0x00000001121aec4f -[NSButtonCell drawImage:withFrame:inView:] + 1209
26 com.apple.AppKit
0x00000001121ae635 -[NSButtonCell _configureAndDrawImageWithRect:cellFrame:controlView:] + 472
27 com.apple.AppKit
0x00000001121ae3c8 -[NSButtonCell drawInteriorWithFrame:inView:] + 2054
28 com.apple.AppKit
0x00000001121adb79 -[NSButtonCell drawWithFrame:inView:] + 578
29 com.apple.AppKit
0x00000001121ac500 -[NSControl drawRect:] + 342
30 com.apple.Safari.framework
0x000000010ee7038d -[ButtonPlus drawRect:] + 168
31 com.apple.Safari.framework
0x000000010f023a47 -[RolloverImageButton drawRect:] + 338
32 com.apple.AppKit
0x00000001121a4b59 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shoul dChangeFontReferenceColor:] + 1186
33 com.apple.AppKit
0x00000001121a45a8 __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 218
34 com.apple.AppKit
0x00000001121a4341 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 2407
35 com.apple.AppKit
0x00000001121a39c3 -[NSView(NSLayerKitGlue) drawLayer:inContext:] + 108
36 com.apple.QuartzCore
0x0000000110a5bba3 CA::Layer::display_() + 657
37 com.apple.AppKit
0x00000001121a389f _NSBackingLayerDisplay + 617
38 com.apple.AppKit
0x0000000112179656 -[_NSViewBackingLayer display] + 834
39 com.apple.QuartzCore
0x0000000110a5b641 CA::Layer::display_if_needed(CA::Transaction*) + 603
40 com.apple.QuartzCore
0x0000000110a5ad7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
41 com.apple.QuartzCore
0x0000000110a5a50e CA::Context::commit_transaction(CA::Transaction*) + 242
42 com.apple.QuartzCore
0x0000000110a5a164 CA::Transaction::commit() + 390
43 com.apple.AppKit
0x00000001121a26d8 -[NSView(NSLayerKitGlue) _drawRectAsLayerTree:] + 517
44 com.apple.AppKit
0x00000001121a1118 -[NSView _drawRect:clip:] + 397
45 com.apple.AppKit
0x00000001121a067a -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1875
46 com.apple.AppKit
0x000000011219e516 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 913
47 com.apple.AppKit
0x000000011219dc73 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 333
48 com.apple.AppKit
0x000000011219a7cb -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2761
49 com.apple.AppKit
0x00000001121791ca -[NSView displayIfNeeded] + 1876
50 com.apple.AppKit
0x00000001121966c5 -[NSWindow displayIfNeeded] + 232
51 com.apple.Safari.framework
0x000000010ee2fac2 -[BrowserWindow displayIfNeeded] + 43
52 com.apple.AppKit
0x0000000112193887 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1994
53 com.apple.AppKit
0x00000001127a4453 __71-[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:]_block_invoke2993 + 88
54 com.apple.AppKit
0x000000011216cb05 NSPerformWithScreenUpdatesDisabled + 65
55 com.apple.AppKit
0x0000000112192f5b -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1153
56 com.apple.AppKit
0x0000000112192a6b -[NSWindow orderWindow:relativeTo:] + 159
57 com.apple.AppKit
0x0000000112183412 -[NSWindow makeKeyAndOrderFront:] + 47
58 com.apple.Safari.framework
0x000000010ee40680 -[BrowserWindowControllerMac showWindow:] + 575
59 com.apple.AppKit
0x0000000112362d5a -[NSDocument showWindows] + 93
60 com.apple.AppKit
0x0000000112361891 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 470
61 com.apple.AppKit
0x000000011236167c -[NSDocumentController newDocument:] + 36
62 com.apple.Safari.framework
0x000000010ee37c10 +[BrowserWindowControllerMac reopen] + 256
63 com.apple.Safari.framework
0x000000010ed46acf -[AppController applicationOpenUntitledFile:] + 22
64 com.apple.AppKit
0x0000000112297baa -[NSApplication _doOpenUntitled] + 424
65 com.apple.AppKit
0x00000001121d0ce1 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
66 com.apple.AppKit
0x00000001124da4d9 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
67 com.apple.AppKit
0x00000001124d9ed1 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
68 com.apple.AppKit
0x0000000112079036 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
69 com.apple.AppKit
0x0000000112078db9 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
70 com.apple.AppKit
0x0000000112078805 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
71 com.apple.Foundation
0x0000000111821458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
72 com.apple.Foundation
0x00000001118212c9 _NSAppleEventManagerGenericHandler + 102
73 com.apple.AE
0x00000001155bd99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
74 com.apple.AE
0x00000001155bd719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
75 com.apple.AE
0x00000001155bd623 aeProcessAppleEvent + 295
76 com.apple.HIToolbox
0x00000001187f937e AEProcessAppleEvent + 56
77 com.apple.AppKit
0x0000000112074ec6 _DPSNextEvent + 2665
78 com.apple.AppKit
0x0000000112073fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
79 com.apple.Safari.framework
0x000000010edaff20 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
80 com.apple.AppKit
0x0000000112067f73 -[NSApplication run] + 594
81 com.apple.AppKit
0x0000000112053424 NSApplicationMain + 1832
82 libdyld.dylib
0x0000000114b4e5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000114d1e22e kevent64 + 10
1 libdispatch.dylib
0x0000000114afaa6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.Safari.iCloudTabs.keyValueStoreAccess
0 libsystem_kernel.dylib
0x0000000114d1856a semaphore_wait_trap + 10
1 libsystem_platform.dylib
0x0000000114e33c5b _os_semaphore_wait + 16
2 libdispatch.dylib
0x0000000114b01557 _dispatch_barrier_sync_f_slow + 597
3 com.apple.Safari.framework
0x000000010ee807b2 __29-[CloudTabKeyValueStore init]_block_invoke + 869
4 libdispatch.dylib
0x0000000114afc323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib
0x0000000114af7c13 _dispatch_client_callout + 8
6 libdispatch.dylib
0x0000000114afb365 _dispatch_queue_drain + 1100
7 libdispatch.dylib
0x0000000114afcecc _dispatch_queue_invoke + 202
8 libdispatch.dylib
0x0000000114afa6b7 _dispatch_root_queue_drain + 463
9 libdispatch.dylib
0x0000000114b08fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib
0x0000000114e456cb _pthread_wqthread + 729
11 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x0000000114d1d132 __psynch_cvwait + 10
1 com.apple.WebCore
0x000000011a65bebb WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore
0x000000011a659009 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore
0x000000010fe3ca9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib
0x0000000114e452fc _pthread_body + 131
5 libsystem_pthread.dylib
0x0000000114e45279 _pthread_start + 176
6 libsystem_pthread.dylib
0x0000000114e434b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x0000000114d1852e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000114d1769f mach_msg + 55
2 com.apple.QuartzCore
0x0000000110a6ed63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore
0x0000000110a6ec96 thread_fun + 25
4 libsystem_pthread.dylib
0x0000000114e452fc _pthread_body + 131
5 libsystem_pthread.dylib
0x0000000114e45279 _pthread_start + 176
6 libsystem_pthread.dylib
0x0000000114e434b1 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x0000000114d1852e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000114d1769f mach_msg + 55
2 com.apple.CoreFoundation
0x000000011377bb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x000000011377afdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x000000011377a838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x0000000113420e90 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x0000000111867b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x0000000114e452fc _pthread_body + 131
8 libsystem_pthread.dylib
0x0000000114e45279 _pthread_start + 176
9 libsystem_pthread.dylib
0x0000000114e434b1 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x0000000114d1d3f6 __select + 10
1 libsystem_pthread.dylib
0x0000000114e452fc _pthread_body + 131
2 libsystem_pthread.dylib
0x0000000114e45279 _pthread_start + 176
3 libsystem_pthread.dylib
0x0000000114e434b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x0000000114d1d946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000114e434a1 start_wqthread + 13
Thread 14 Crashed:
0 libobjc.A.dylib
0x0000000111d880dd objc_msgSend + 29
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x4c00c30bb9358b48 rbx: 0x0000000000000054 rcx: 0x0000000114c85000 rdx: 0x0000000000000054
rdi: 0x0000000114c85000 rsi: 0x0000000114b92000 rbp: 0x0000000114c86ff0 rsp: 0x0000000114c86f60
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000114b92000 r11: 0x0000000000000000
r12: 0x0000000112180070 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000114b92000
rip: 0x0000000111d880dd rfl: 0x0000000000010246 cr2: 0x0000000000000018
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x10ed34000 -
0x10ed34fff com.apple.Safari (8.0 - 10600.1.25) <CCB419A4-D7C3-3F1C-B293-35543A15602C> /Applications/Safari.app/Contents/MacOS/Safari
0x10ed3a000 -
0x10f670fff com.apple.Safari.framework (10600 - 10600.1.25) <71FB730F-4717-3907-AC59-0FBC489BCB75> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x10fb13000 -
0x10fb14fff libSystem.B.dylib (1213) <DA954461-EC6A-3DF0-8551-6FC810627627> /usr/lib/libSystem.B.dylib
0x10fb20000 -
0x10fb21fff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x10fb28000 -
0x10fbb9fff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x10fc43000 -
0x10fc48fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x10fc53000 -
0x10fc53fff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x10fc5a000 -
0x10fc87fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x10fcb1000 -
0x10fcb3fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x10fcb7000 -
0x10fcd8fff com.apple.framework.Apple80211 (10.0 - 1000.57.3) <F64EB1A1-57F3-3ABA-97D0-DB7C926FD07F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x10fce7000 -
0x10fce7fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10fcea000 -
0x10fceafff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10fcf1000 -
0x10fcf1fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10fcf4000 -
0x10fcf4fff com.apple.WebInspectorUI (10600 - 10600.1.17) <04545F05-1940-3C85-8079-5A91AB2A62C7> /System/Library/PrivateFrameworks/WebInspectorUI.framework/Versions/A/WebInspec torUI
0x10fcf8000 -
0x10fd44fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10fd63000 -
0x10fd6dff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10fd7b000 -
0x10fd7cff7 com.apple.AddressBook.ContactsData (9.0 - 1498) <2F7F3C93-9F1E-3E43-851B-F639EF37D552> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x10fd82000 -
0x10fdf3ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10fe2e000 -
0x10fe2eff5 +cl_kernels (???) <DA5D8FEB-14F0-4012-94FF-7656363742EC> cl_kernels
0x10fe32000 -
0x110345ff3 com.apple.JavaScriptCore (10600 - 10600.1.17) <CE5255CC-E13F-3694-B6DD-5285356BFCC0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1104aa000 -
0x1104abff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x1104b1000 -
0x110696ff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x110754000 -
0x110896fff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x1108b0000 -
0x1108e1fff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x1108f1000 -
0x1108f1fff +cl_kernels (???) <B81C61E4-06B6-4D22-B8B2-E4AF14369059> cl_kernels
0x1108f7000 -
0x110904ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x11090f000 -
0x110920ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x11092a000 -
0x110938ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x110948000 -
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0x117690000 -
0x11769dfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x1176ac000 -
0x117720fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x11774e000 -
0x1177e3ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x11782a000 -
0x117873ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x1178ab000 -
0x1178bafff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x1178ce000 -
0x11791bff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x11794c000 -
0x117987fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x1179ac000 -
0x1179b7ff7 com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <9434AA45-B6BD-37F7-A866-172196A7F91B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x1179cb000 -
0x117abfff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x117b40000 -
0x117b86ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x117bad000 -
0x117bcLinc I've just realised you are a local legend here and I feel very privileged to get your advice, thanks again
I've got constant back up via my time machine, that should do the job.
Ok, I've done it. I hope it's ok.
Start time: 20:33:48 10/30/14
Model Identifier: iMac10,1
System Version: OS X 10.10 (14A389)
Kernel Version: Darwin 14.0.0
Time since boot: 2:31
SATA
ST3500418ASQ
USB
250GB (Sunplus Innovation Technology Inc.)
Diagnostic reports
2014-10-27 Safari crash* x10
2014-10-27 garcon crash
2014-10-28 Safari crash* x4
2014-10-29 Safari crash* x5
2014-10-30 Safari crash* x5
* Code injection
Log
Oct 28 06:16:02 Failed to load kext com.apple.driver.AppleHWAccess (error 0xdc008012).
Oct 28 06:16:02 Kext com.apple.iokit.IOBluetoothSerialManager failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.apple.iokit.IOBluetoothSerialManager (error 0xdc008012).
Oct 28 06:16:02 Kext com.apple.iokit.IOUserEthernet failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.apple.iokit.IOUserEthernet (error 0xdc008012).
Oct 28 06:16:02 Kext com.logmein.driver.LogMeInSoundDriver failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.logmein.driver.LogMeInSoundDriver (error 0xdc008012).
Oct 28 06:16:02 Kext com.apple.driver.AppleMikeyDriver failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.apple.driver.AppleMikeyDriver (error 0xdc008012).
Oct 28 06:16:02 Kext com.apple.iokit.IOBluetoothUSBDFU failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.apple.iokit.IOBluetoothUSBDFU (error 0xdc008012).
Oct 28 06:16:02 Kext com.apple.driver.AppleHDAController failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.apple.driver.AppleHDAController (error 0xdc008012).
Oct 28 06:16:02 Kext com.apple.iokit.IOFireWireIP failed to load (0xdc008012).
Oct 28 06:16:02 Failed to load kext com.apple.iokit.IOFireWireIP (error 0xdc008012).
Oct 28 06:16:03 Kext com.apple.driver.AppleOSXWatchdog failed to load (0xdc008012).
Oct 28 06:16:03 Failed to load kext com.apple.driver.AppleOSXWatchdog (error 0xdc008012).
Oct 28 06:16:03 Kext com.apple.driver.AppleTyMCEDriver failed to load (0xdc008012).
Oct 28 06:16:03 Failed to load kext com.apple.driver.AppleTyMCEDriver (error 0xdc008012).
Oct 28 06:16:06 IOHIDSystem: Seize of IOHIDPointing failed.
Oct 28 06:16:06 IOHIDSystem: Seize of AppleMultitouchHIDEventDriver failed.
Oct 29 06:07:45 process WindowServer[124] caught causing excessive wakeups. Observed wakeups rate (per sec): 168; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 50287
Oct 29 18:29:11 process WindowServer[136] caught causing excessive wakeups. Observed wakeups rate (per sec): 156; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 337865
Oct 30 06:02:17 process WindowServer[136] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 115739
Oct 30 18:27:43 process WindowServer[138] caught causing excessive wakeups. Observed wakeups rate (per sec): 154; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 84861
Activity
CPU: user 12%, system 2%
kexts
com.logmein.driver.LogMeInSoundDriver (4.1.46f31)
Daemons
com.genieoinnovation.macextension.client
com.logmein.logmeinserver
com.google.keystone.daemon
com.logmein.raupdate
Agents
com.genieoinnovation.macextension
com.logmein.LMILaunchAgentFixer
com.apple.CSConfigDotMacCert-EMAIL-SharedServices
com.adobe.ARM.UUID
com.google.keystone.system.agent
com.apple.photostream-agent
com.apple.RemoteUI
com.divx.update.agent
com.logmein.logmeingui
com.logmein.logmeinguiagent
com.divx.dms.agent
Startup items
/Library/StartupItems/ArcanaStartupSound/ArcanaStartupSound
/Library/StartupItems/ArcanaStartupSound/Resources/ArcanaPRAM.kext/Contents/Inf o.plist
/Library/StartupItems/ArcanaStartupSound/Resources/ArcanaPRAM.kext/Contents/Mac OS/ArcanaPRAM
/Library/StartupItems/ArcanaStartupSound/Resources/bootbeep
/Library/StartupItems/ArcanaStartupSound/StartupParameters.plist
Bundles
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/LogMeInSoundDriver.kext
- com.logmein.driver.LogMeInSoundDriver
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/PreferencePanes/ArcanaStartupSound.prefPane
- arcana.preference.StartupSound
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/Flip4Mac WMV.prefPane
- net.telestream.wmv.prefpane
/Library/QuickTime/CanonMJPEGAVI.component
- jp.co.canon.MJPEGAVIExporter
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Internet Plug-Ins/Unity Web Player.plugin
- com.unity.UnityWebPlayer
Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle
- N/A
Library/Widgets/Adventskranz.wdgt
- ws.merl.widget.adventskranz
Library/Widgets/AlbumArt.wdgt
- net.liquidx.AlbumArtWidget
Library/Widgets/BBC Weather.wdgt
- com.olivetoast.widget.bbcweather
Library/Widgets/Countdown.wdgt
- com.Alex.widget.Countdown
Library/Widgets/CurrencyConverter.wdgt
- it.com.palple.widget.currencyconverter
Library/Widgets/Festive Lights.wdgt
- com.interdimensionmedia.widget.festivelights
Library/Widgets/iStat nano.wdgt
- com.iSlayer.iStatnanoV2.widget
Library/Widgets/Translator.wdgt
- com.pietjonas.hector.Translator
dylibs
/usr/lib/libgenkit.dylib
Apps
/Library/Frameworks/GenieoExtra.framework/Contents/Resources/Payload.bundle
/Library/Frameworks/GenieoExtra.framework
/Applications/Dropbox.app
Contents of /System/Library/LaunchAgents/com.apple.RemoteUI.plist (checksum 1378104558)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.apple.RemoteUI</string>
<key>ProgramArguments</key>
<array>
<string>/System/Library/CoreServices/Front Row.app/Contents/MacOS/Front Row</string>
</array>
<key>MachServices</key>
<dict>
<key>com.apple.RemoteUI</key>
<true/>
</dict>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.divx.dms.agent.plist (checksum 637650676)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.divx.dms.agent</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.divx.update.agent.plist (checksum 3867571547)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.divx.update.agent</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate</string>
<string>/silent</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>10800</integer>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.genieoinnovation.macextension.plist (checksum 1626655917)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieoinnovation.macextension</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Frameworks/GenieoExtra.framework/Contents/MacOS/Application</s tring>
</array>
<key>KeepAlive</key>
<true/>
<key>UseLMILaunchAgentFixer</key>
<true/>
<key>WorkingDirectory</key>
<string>/Library/Frameworks/GenieoExtra.framework/Contents/MacOS</string>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.google.keystone.agent.plist (checksum 3301885676)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.system.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Conten ts/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAg ent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist (checksum 94065829)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Debug</key>
<true/>
<key>Label</key>
<string>com.logmein.LMILaunchAgentFixer</string>
<key>OnDemand</key>
<true/>
<key>ThrottleInterval</key>
<integer>1</integer>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer< /string>
<string>fromlaunchagent</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.logmein.logmeingui.plist (checksum 1252675553)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Debug</key>
<true/>
<key>Label</key>
<string>com.logmein.logmeingui</string>
<key>LimitLoadToSessionType</key>
<array>
<string>Aqua</string>
</array>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/LogMeIn/bin/LogMeInGUI.app/Contents/MacOS/LogMeInGUI</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.logmein.logmeinguiagent.plist (checksum 1322314836)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Debug</key>
<true/>
<key>Label</key>
<string>com.logmein.logmeinguiagent</string>
<key>LimitLoadToSessionType</key>
<array>
<string>Aqua</string>
</array>
<key>OnDemand</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/LMIGUIAgent.app/Contents/MacOS /LMIGUIAgent</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>Sockets</key>
<dict>
<key>Listeners</key>
<dict>
<key>MulticastGroup</key>
...and 17 more line(s)
Contents of /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist (checksum 4072186225)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Debug</key>
<true/>
<key>Label</key>
<string>com.logmein.logmeinguiagentatlogin</string>
<key>LimitLoadToSessionType</key>
<array>
<string>LoginWindow</string>
</array>
<key>OnDemand</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/LMIGUIAgent.app/Contents/MacOS /LMIGUIAgent</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>Sockets</key>
<dict>
<key>Listeners</key>
<dict>
<key>MulticastGroup</key>
...and 17 more line(s)
Contents of /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist (checksum 2355274718)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieoinnovation.macextension.client</string>
<key>MachServices</key>
<dict>
<key>com.genieoinnovation.macextension.client.mach</key>
<true/>
<key>com.genieoinnovation.macextension.client.runnow</key>
<true/>
</dict>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client </string>
</array>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.google.keystone.daemon.plist (checksum 891055588)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.daemon</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Conten ts/MacOS/GoogleSoftwareUpdateDaemon</string>
</array>
<key>KeepAlive</key>
<false/>
<key>RunAtLoad</key>
<false/>
<key>MachServices</key>
<dict>
<key>com.google.Keystone.Daemon.UpdateEngine</key>
<true/>
<key>com.google.Keystone.Daemon.Administration</key>
<true/>
</dict>
<key>UserName</key>
<string>root</string>
<key>StandardErrorPath</key>
<string>/dev/null</string>
...and 4 more line(s)
Contents of /Library/LaunchDaemons/com.logmein.logmeinserver.plist (checksum 2003873071)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Debug</key>
<true/>
<key>Label</key>
<string>com.logmein.logmeinserver</string>
<key>LegacyTimers</key>
<true/>
<key>OnDemand</key>
<false/>
<key>ProcessType</key>
<string>Interactive</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/MacOS/LogMeIn</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/Library/Logs/LogMeIn/stderr.log</string>
<key>StandardOutPath</key>
<string>/Library/Logs/LogMeIn/stdout.log</string>
<key>ThrottleInterval</key>
...and 5 more line(s)
Contents of /Library/LaunchDaemons/com.logmein.raupdate.plist (checksum 641044797)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.logmein.raupdate</string>
<key>OnDemand</key>
<true/>
<key>RunAtLoad</key>
<false/>
<key>KeepAlive</key>
<false/>
<key>LaunchOnlyOnce</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/LogMeIn/update/raupdate</string>
<string> /s</string>
</array>
<key>StandardErrorPath</key>
<string>/Library/Application Support/LogMeIn//log/stderr.log</string>
<key>StandardOutPath</key>
<string>/Library/Application Support/LogMeIn//log/stdout.log</string>
<key>WorkingDirectory</key>
<string>/Library/Application Support/LogMeIn//bin/</string>
...and 2 more line(s)
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 408149527)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.apple.CSConfigDotMacCert-EMAIL-SharedServices.Agent.pl ist (checksum 2952702024)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.apple.CSConfigDotMacCert-EMAIL-SharedServices</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>LowPriorityIO</key>
<true/>
<key>Nice</key>
<integer>10</integer>
<key>ProgramArguments</key>
<array>
<string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>
<string>-l</string>
<string>/Users/USER/Library/Logs/CSConfigDotMacCert.log</string>
<string>-u</string>
<string>EMAIL</string>
<string>-t</string>
<string>SharedServices</string>
<string>-s</string>
</array>
...and 4 more line(s)
Bad plists
/Library/Preferences/com.gen.framework.plist
Library/Preferences/ooVoo.plist
Firewall: On
User login items
Skype
- missing value
iTunesHelper
- missing value
Google Notifier
- missing value
Canon IJ Network Scanner Selector2
- /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app
Dropbox
- /Applications/Dropbox.app
Gmail Dock
- /Applications/Gmail Dock.app
Widgets
Translator
Festive Lights
Translator
Countdown
CurrencyConverter
Translator
iStat nano
AlbumArt
Restricted files: 255
Elapsed time (s): 383 -
Hello
Hello I have a problem since my installation of the Yosemite update on my Mac I can longer open Indesign CS6.
I have a problem since my installation of the Yosemite update on my Mac I can more open Indesign yet I have installed JavaForOSX2014-001 but it has changed nothing someone could help me?Please do not post the same question multiple times. If someone can help you, they will, but you need to be patient -- we're all just volunteers, users like yourself. I'm going to delete your other posts.
-
after the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hp5520 scan no longer works after Yosemite update
My hp5520 has been working fine for both printing and scanning wirelessly from my iMac until the recent Yosemite update. I can still print, but can no longer scan. What is the solution for this? Is there a driver update needed for Yosemite? I need my scanner back....
Thanks!cajanie wrote:
.. Is there a driver update needed for Yosemite? I need my scanner back....
Hi,
Did Apple kill it ? Have you asked Apple ? Please try:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en...
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Volume no longer working on MacBook Pro after Yosemite update.
The volume on my MacBook Pro no longer works after the Yosemite update.
"Internal speakers" is selected for device output.
I'm not sure how to fix this...Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. -
Aperture no longer works with new osx Yosemite update
I installed new OSX Yosemite update and now it says that my Aperture App. will not work with this version. What can be done other than updating Aperture?
Hi,
It's a five step process
Call Apple Support for Software > Aperture
Answer questions at recorded message (have Aperture serial number ready – it is on a sticker on the back of the 'Installing Your Software' booklet) and you will be transferred to a real person.
Inform them of the issue and they will tell you that this is a known issue with certain users and they will request a 'Redemption Code' for the App Store for a standalone download of Aperture. The issue will be rectified in the next Yosemite release.
Wait for email from Support (they have to contact Support in California for redemption code, so depending on your time zone, there may be some delay).
Visit App Store, enter redemption code, and you are good to go.
Hope this helps. -
Macbook Pro Mid 2012: Issues with Yosemite update, graphics, and hard drive.
MacBook Pro (15-inch, Mid 2012)
Processor: 2.3 GHz Intel Core i7
Memory: 4 GB 1600 MHz DDR3
Graphics: Intel HD Graphics 4000 1024 MB
I've used 192.8 GB
Operating System: 10.10.1 (14B25) YOSEMITE UPDATE
I've been experiencing problems with my Macbook Pro shortly after the two year mark of when I've purchased it. There are a few things that are going on. I recently verified my Macintosh HD disk through disk utility and it stated in red that there was an incorrect number of file hard links & then error: This disk needs to be repaired and to restart and then press "R". However, everything before that seemed to have passed. I have everything backed up on an external hard drive and use the time machine frequently. Another thing that has been happening, usually when I'm opening one my adobe programs, is that my screen will go white for a minute along with unidentifiable pink glitchy shapes that don't move. My computer has not been running like it used to and is running slow, freezing, and periodically going white --- as I just mentioned before. I just know that something isn't it right. I've been having to restart my computer by manually pressing the power button more than I've ever had over the past two years. I always work on my computer on a hard surface in a cool area & my fans seem to behaving okay. I also recently installed the Yosemite update for the mac sometime during this past November too and noticed slower running speed, more freezing, and longer times to boot up afterwards. Please speak up if you're experiencing problems with your 2012 Macbook pro too and especially after downloading the Yosemite upgrade. I don't see how it's in any way acceptable that I should have to deal with issues pertaining to my graphics card. Sorry for this post being a little all over the place.Hello brousch,
Thanks for using Apple Support Communities.
From your post I see that your Mac is spontaneously restarting whenever you see a certain animation on your screen. This indicates your Mac is getting a kernel panic caused by that animation. If you'd like to learn more about kernel panics, including how to troublshoot them, please take a look at the information in the link below.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Have a great weekend,
Alex H. -
Usb port not working after yosemite update please help
ive got an early 2011 macbook pro i5. and one of my usb stopped working. if i reset my computer it works for a while and then stops again. all these after yosemite update please i really need help on this.. and also when ever im in the middle of something it keeps crashing and saying these things below after i booting back up. ive tried several things, didnt work, tried repairing disk permissions. please anybody with any idea help me!
Anonymous UUID:
CCC4DCA9-48E9-4692-250B-488588FCC69E
Sun Nov 9 17:58:17 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff802a005eb2): "Possible memory corruption: pmap_pv_remove(0xffffff803b8db998,0x7fff7360f000,0x6d654, 0x6d654d64, 0xffffff8031663cc4, 0xfffffeb38ae0f078): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff8031663b80 : 0xffffff8029f3a811
0xffffff8031663c00 : 0xffffff802a005eb2
0xffffff8031663cf0 : 0xffffff802a0065e5
0xffffff8031663d50 : 0xffffff8029fb6b4a
0xffffff8031663e60 : 0xffffff8029facd2c
0xffffff8031663e90 : 0xffffff8029f5c747
0xffffff8031663ed0 : 0xffffff802a3c45ff
0xffffff8031663f40 : 0xffffff802a3c425c
0xffffff8031663f50 : 0xffffff802a44dcb2
0xffffff8031663fb0 : 0xffffff802a03ac46
BSD process name corresponding to current thread: suhelperd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x0000000029c00000
Kernel text base: 0xffffff8029e00000
__HIB text base: 0xffffff8029d00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7052072843826
last loaded kext at 6483411185500: com.huawei.driver.HuaweiDataCardActivateDriver 1.0.12 (addr 0xffffff7fac6ba000, size 16384)
last unloaded kext at 6604174049015: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fac717000, size 16384)
loaded kexts:
com.huawei.driver.cdc_ncm 2.7.2f16
com.huawei.driver.dc_net 1.0.2
com.huawei.driver.cdc_acm 2.6.2f17
com.huawei.driver.cdc_usb_bus 1.0.3
com.huawei.driver.HuaweiDataCardDriver 4.25.45
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 2 incoming serial ports
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: HUAWEI Mobile
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, 20080d.0I have the same problem when I updated to OS X 10.10 I lost both my USB ports as far as they will not recognize anything that I plug into them. The power part of the USB seams to work since it will recharge my Striiv Touch but nothing shows up when you connect anything to the ports.
I have tried a number of things from rebooting, trying other usb devices that work on other systems with no problems but will not work on my Macbook Pro.
Any Help out there?
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,3
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:43:41
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad -
Has anyone had issues with the most recent Yosemite update
I installed Yosemite October of 2014 mainly because I needed to update itunes to continue to help my daughter maintain her music files. Anyway the reason hardly matters. My computer and Yosemite did not get along. Posted up a file of my computer condition for people to look at here and the basic recommendation was to delete this that and the other thing. So I did that and the computer worked somewhat better. However I really am not sure if it was working better because Apple had been making progress with Yosemite ironing out Yosemite bugs. I had not reinstalled any of the software that it was recommended I delete back in October. So I doubt that is an issue.
Two weeks ago while updating, generally, a Yosemite update started downloading to my computer. It is now running 10.10.2.
Since then Mozilla crashes about five times a day and runs very slowly most of the time. Wondering if there is anything I can do or should I just wait it out...hope for the bestv AGAIN. I am encouraged by the fact that over time from October to mid February, Yosemite and my computer kept getting along better and batter. Since the update I am more or less back to square 1 as far as general speed and functionality and behind the eight ball as far as Miozilla goes as it is crashing constantly.
I also do not like how update files are identified in Yosemite. There are times when all you get is a notification that there are updates ready with no identification of what they are. Had I known that was a Yosemite update, I would not have touched it. What is up with this no identification of update files? Trying to ambush us now because people are beginning to avoid their updates? Good grief Apple.
Anyway....any ideas? Just wait it out? Hope Apple gets back on a path of bug fixes for Yosemite? Anybody with a quick fix for this one?Automatically checking for updates is not the same thing as automatically installing updates and even automatically downloading updates is not the same thing as automatically installing updates. If Apple has now decided to describe them and implement them that way ....that is a mistake!
Here is what I have in my App store preferences although I repeat, I have never changed anything. What items are selected there are the items selected ions ago or defaulted in possibly with iTunes 12.0 installed and I was always in the past been given the opportunity to view any updates BEFORE They installed.
"Automatically check for updates" is checked. That should not cause an issue of any kind. If it is that is a problem not of my making!
"Download newly available updates in the background" is checked with an additional descriptive line of information that reads "you will be notified when the updates are ready to be installed" I was going to uncheck this. Although I did not ever go to this location and change my settings which leads me to believe that this is a default choice in Yosemite or iTunes 12.0 as this is not the way I am used to my updates either coming to me or being installed
"Install app updates" is checked ...Really....with permission, without permission, with notification? What the heck does this line really mean? Going to uncheck this
"Install OS X updates" IS NOT CHECKED
"Install system data files and security updates" is checked. This is another one that I am going to uncheck
"Automatically download apps purchased on other macs" is not checked
This system clearly Installed an OS X update without even asking me if I wanted it installed regardless of the fact the box is not even checked. So I have no idea how it managed to do that when the check box for OS X updates is not checked. A big OS X screen came up as the thing started installing leaving little doubt what it was at the point of being too late to do anything about it
There is an interesting element to the relationship between "Download newly available updates in the background" and "Install app updates". If you uncheck the former, a check immediately appears in the box for the latter and the box ix grayed out preventing you from making further changes. So your options are for updates to be downloaded in the background or have updates installed without prior notification. What the heck kind of a choice is that?
I am going to uncheck all of these for the time being except "automatic checking" and "Download newly available updates in the background". The former should not cause a problem and has never in the past caused a problem. Seems to me that I am forced to the latter for now. However to be perfectly honest i no longer have any idea what Apple is doing and I am not completely convinced that they know either.....not any more
I am going to go to Apple Tech Support and get full descriptions from them as it appears possible that they have changed their definitions and descriptive materials with regard to update activity either in Yosemite or iTunes.
Finally, this issue with automatic checking has nothing to do with Mozilla crashing five times a day in Yosemite. That is a separate problem and I guess I am just going to have to hope that Apple Yosemite bug fixes brings this back under control. -
macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.
Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
Exactly where do you see you need to 10.9 to get on Safari? -
Yosemite update slowed down my 2012 macbook pro
Since i've uploaded the Yosemite Update, my Macbook Pro (2012) is running slow and make my laptop unusable. It takes more than 2 minutes to open a word document and bug every time i’m trying to open a new website on any internet application (safari, google chrome).
Here's my etrecheck, could someone help me find out how i can make my mac work well again pleaseee ?
EtreCheck version: 2.0.11 (98)
Report generated November 27, 2014 at 3:13:36 PM GMT+1
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 3 days 15:44:58
Disk Information: ℹ️
APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (472.72 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 4
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) Support
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.nike.nikeplusconnect.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Google Drive UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
Online Video Converter Plugin
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% mds
4% WindowServer
0% fontd
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
189 MB AdobeReader
155 MB mds_stores
129 MB softwareupdated
129 MB Finder
129 MB Mail
Virtual Memory Information: ℹ️
37 MB Free RAM
3.69 GB Active RAM
3.68 GB Inactive RAM
939 MB Wired RAM
298.10 GB Page-ins
340 MB Page-outsTry quitting Google Drive, test, and then Dropbox.
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Pages 5.5.1 after Yosemite update crashes
Hello Ladies and Gentlemen,
after installing the latest Yosemite Update (OS X 10.10) Pages stopped working.
-I cannot open any existing file
-I cannot create a new file
It throws following exception (see below):
The bug is really severe as I cannot work anymore and apple should be able to fix it or at least help in this asap.
Process: Pages [1109]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 5.5.1 (2111)
Build Info: Pages-2111000000000000~1
App Item ID: 409201541
App External ID: 765762711
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Pages [1109]
User ID: 501
Date/Time: 2014-12-02 17:06:17.747 +0400
OS Version: Mac OS X 10.10 (14A329f)
Report Version: 11
Anonymous UUID: 64BCCEAD-E4ED-2D63-EB40-4A15E61E4AB3
Sleep/Wake UUID: C813FF47-9923-4761-99DB-40C7C9DF55AD
Time Awake Since Boot: 12000 seconds
Time Since Wake: 700 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSWorkspace accessibilityDisplayShouldReduceTransparency]: unrecognized selector sent to instance 0x60000001f6f0'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff944b2ccc __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff905c96de objc_exception_throw + 43
2 CoreFoundation 0x00007fff944b5c7d -[NSObject(NSObject) doesNotRecognizeSelector:] + 205
3 CoreFoundation 0x00007fff943fd094 ___forwarding___ + 1028
4 CoreFoundation 0x00007fff943fcc08 _CF_forwarding_prep_0 + 120
5 Pages 0x000000010ff192d0 PagesConvertSandboxDocument + 25029449
6 AppKit 0x00007fff93c0d8d6 -[NSScrollView _updateStateOfUnderTitlebarView] + 82
7 AppKit 0x00007fff93489fa6 -[NSScrollView initWithCoder:] + 4715
8 Pages 0x000000010ff1870b PagesConvertSandboxDocument + 25026436
9 AppKit 0x00007fff9344f7db -[NSClassSwapper initWithCoder:] + 502
10 Foundation 0x00007fff9744f960 _decodeObjectBinary + 2872
11 Foundation 0x00007fff9744ecb6 _decodeObject + 278
12 AppKit 0x00007fff93426fe2 -[NSNibConnector initWithCoder:] + 106
13 AppKit 0x00007fff93426e6d -[NSNibOutletConnector initWithCoder:] + 75
14 Foundation 0x00007fff9744f960 _decodeObjectBinary + 2872
15 Foundation 0x00007fff97450a31 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1871
16 Foundation 0x00007fff97450c45 -[NSArray(NSArray) initWithCoder:] + 200
17 Foundation 0x00007fff9744f960 _decodeObjectBinary + 2872
18 Foundation 0x00007fff9744ecb6 _decodeObject + 278
19 AppKit 0x00007fff93425b02 -[NSIBObjectData initWithCoder:] + 200
20 Foundation 0x00007fff9744f960 _decodeObjectBinary + 2872
21 Foundation 0x00007fff9744ecb6 _decodeObject + 278
22 AppKit 0x00007fff934258dc loadNib + 300
23 AppKit 0x00007fff9398ec70 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
24 AppKit 0x00007fff9398f36d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
25 AppKit 0x00007fff93664bed -[NSWindowController loadWindow] + 313
26 AppKit 0x00007fff9366a159 -[NSWindowController window] + 80
27 Pages 0x000000010eef047e PagesConvertSandboxDocument + 8084727
28 Pages 0x000000010eee59af PagesConvertSandboxDocument + 8041000
29 AppKit 0x00007fff936c1cc5 -[NSDocument addWindowController:] + 222
30 Pages 0x000000010eecc7a6 PagesConvertSandboxDocument + 7938079
31 AppKit 0x00007fff9372d825 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
32 Pages 0x000000010ef1255d PagesConvertSandboxDocument + 8224214
33 Pages 0x000000010ef12138 PagesConvertSandboxDocument + 8223153
34 Pages 0x000000010f0e1ac4 PagesConvertSandboxDocument + 10122045
35 Pages 0x000000010ef120b2 PagesConvertSandboxDocument + 8223019
36 Pages 0x000000010ef99ebd PagesConvertSandboxDocument + 8779574
37 Pages 0x000000010ef11ef5 PagesConvertSandboxDocument + 8222574
38 libdispatch.dylib 0x00007fff924b73ad _dispatch_call_block_and_release + 12
39 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
40 libdispatch.dylib 0x00007fff924bf5b8 _dispatch_after_timer_callback + 77
41 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
42 libdispatch.dylib 0x00007fff924bd8d2 _dispatch_source_latch_and_call + 721
43 libdispatch.dylib 0x00007fff924b66bb _dispatch_source_invoke + 412
44 libdispatch.dylib 0x00007fff924beb50 _dispatch_main_queue_callback_4CF + 416
45 CoreFoundation 0x00007fff94406269 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
46 CoreFoundation 0x00007fff943c28ff __CFRunLoopRun + 2159
47 CoreFoundation 0x00007fff943c1e48 CFRunLoopRunSpecific + 296
48 HIToolbox 0x00007fff8db6f1bf RunCurrentEventLoopInMode + 235
49 HIToolbox 0x00007fff8db6ef3a ReceiveNextEventCommon + 431
50 HIToolbox 0x00007fff8db6ed7b _BlockUntilNextEventMatchingListInModeWithFilter + 71
51 AppKit 0x00007fff93442165 _DPSNextEvent + 1000
52 AppKit 0x00007fff93441939 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 139
53 AppKit 0x00007fff93435893 -[NSApplication run] + 594
54 AppKit 0x00007fff93420d14 NSApplicationMain + 1832
55 Pages 0x000000010e64c6cb Pages + 50891
56 libdyld.dylib 0x00007fff97f085c9 start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c799282 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff917595d3 abort + 129
2 libc++abi.dylib 0x00007fff8f883a21 abort_message + 257
3 libc++abi.dylib 0x00007fff8f8ab9d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff905cd6c6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff8f8a90a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8f8a9113 std::terminate() + 51
7 libobjc.A.dylib 0x00007fff905cd4ef objc_terminate + 9
8 libdispatch.dylib 0x00007fff924b2d67 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff924bf5b8 _dispatch_after_timer_callback + 77
10 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff924bd8d2 _dispatch_source_latch_and_call + 721
12 libdispatch.dylib 0x00007fff924b66bb _dispatch_source_invoke + 412
13 libdispatch.dylib 0x00007fff924beb50 _dispatch_main_queue_callback_4CF + 416
14 com.apple.CoreFoundation 0x00007fff94406269 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
15 com.apple.CoreFoundation 0x00007fff943c28ff __CFRunLoopRun + 2159
16 com.apple.CoreFoundation 0x00007fff943c1e48 CFRunLoopRunSpecific + 296
17 com.apple.HIToolbox 0x00007fff8db6f1bf RunCurrentEventLoopInMode + 235
18 com.apple.HIToolbox 0x00007fff8db6ef3a ReceiveNextEventCommon + 431
19 com.apple.HIToolbox 0x00007fff8db6ed7b _BlockUntilNextEventMatchingListInModeWithFilter + 71
20 com.apple.AppKit 0x00007fff93442165 _DPSNextEvent + 1000
21 com.apple.AppKit 0x00007fff93441939 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 139
22 com.apple.AppKit 0x00007fff93435893 -[NSApplication run] + 594
23 com.apple.AppKit 0x00007fff93420d14 NSApplicationMain + 1832
24 com.apple.iWork.Pages 0x000000010e64c6cb 0x10e640000 + 50891
25 libdyld.dylib 0x00007fff97f085c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c79a22e kevent64 + 10
1 libdispatch.dylib 0x00007fff924b5b3c _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.root.utility-qos
0 libsystem_kernel.dylib 0x00007fff8c79920a __psynch_rw_wrlock + 10
1 com.apple.iWork.Pages 0x0000000110344dfc 0x10e640000 + 30428668
2 com.apple.iWork.Pages 0x0000000110133a6b 0x10e640000 + 28260971
3 com.apple.iWork.Pages 0x000000011016f503 0x10e640000 + 28505347
4 com.apple.iWork.Pages 0x000000011016e2fa 0x10e640000 + 28500730
5 com.apple.iWork.Pages 0x000000011016d252 0x10e640000 + 28496466
6 com.apple.iWork.Pages 0x000000011016b79a 0x10e640000 + 28489626
7 com.apple.iWork.Pages 0x000000011016aa3c 0x10e640000 + 28486204
8 com.apple.iWork.Pages 0x0000000110153f1d 0x10e640000 + 28393245
9 com.apple.iWork.Pages 0x00000001102e89e7 0x10e640000 + 30050791
10 com.apple.iWork.Pages 0x00000001102e8bbf 0x10e640000 + 30051263
11 com.apple.iWork.Pages 0x00000001103091ff 0x10e640000 + 30183935
12 com.apple.iWork.Pages 0x000000011030973f 0x10e640000 + 30185279
13 com.apple.iWork.Pages 0x000000010ef394b3 0x10e640000 + 9409715
14 com.apple.CoreFoundation 0x00007fff94404fef __51-[__NSSetM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 79
15 libdispatch.dylib 0x00007fff924be394 _dispatch_client_callout2 + 8
16 libdispatch.dylib 0x00007fff924be2df _dispatch_apply_invoke + 87
17 libdispatch.dylib 0x00007fff924be1bc dispatch_apply_f + 812
18 com.apple.CoreFoundation 0x00007fff94404f00 -[__NSSetM enumerateObjectsWithOptions:usingBlock:] + 192
19 com.apple.iWork.Pages 0x000000010ef39c0c 0x10e640000 + 9411596
20 libdispatch.dylib 0x00007fff924b73ad _dispatch_call_block_and_release + 12
21 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
22 libdispatch.dylib 0x00007fff924b5963 _dispatch_root_queue_drain + 926
23 libdispatch.dylib 0x00007fff924c4002 _dispatch_worker_thread3 + 91
24 libsystem_pthread.dylib 0x00007fff8ec056cb _pthread_wqthread + 729
25 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.utility-qos
0 libFontParser.dylib 0x00007fff947b1f1b TSFNTFont::GetFormat() const + 91
1 libFontParser.dylib 0x00007fff947b1dac TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 14
2 libFontParser.dylib 0x00007fff947b0107 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3119
3 libFontParser.dylib 0x00007fff947aef43 FPFontCreateFontsWithPath + 210
4 libCGXType.A.dylib 0x0000000116338931 create_private_data_with_path + 19
5 com.apple.CoreGraphics 0x00007fff8b3f013f CGFontCreateFontsWithPath + 40
6 com.apple.CoreGraphics 0x00007fff8b3efd43 CGFontCreateFontsWithURL + 377
7 com.apple.CoreText 0x00007fff92ba6adf CreateFontWithFontURL(__CFURL const*, bool) + 69
8 com.apple.CoreText 0x00007fff92ba69ed TCGFontCache::CopyFont(__CFURL const*, bool) const + 85
9 com.apple.CoreText 0x00007fff92ba6824 TBaseFont::CopyNativeFont() const + 86
10 com.apple.CoreText 0x00007fff92ba6794 TBaseFont::CopyGraphicsFont() const + 26
11 com.apple.CoreText 0x00007fff92babe62 TBaseFont::CalculateFontMetrics(bool) const + 42
12 com.apple.CoreText 0x00007fff92babbf0 TBaseFont::InitFontMetrics() const + 62
13 com.apple.CoreText 0x00007fff92bab96a TBaseFont::GetStrikeMetrics(double, CGAffineTransform const*, bool) const + 102
14 com.apple.CoreText 0x00007fff92bab8dc TFont::InitStrikeMetrics() const + 164
15 com.apple.CoreText 0x00007fff92bb9137 CTFontGetAscent + 99
16 com.apple.iWork.Pages 0x0000000110133827 0x10e640000 + 28260391
17 com.apple.iWork.Pages 0x0000000110344e26 0x10e640000 + 30428710
18 com.apple.iWork.Pages 0x0000000110133a6b 0x10e640000 + 28260971
19 com.apple.iWork.Pages 0x000000011016f503 0x10e640000 + 28505347
20 com.apple.iWork.Pages 0x000000011016e2fa 0x10e640000 + 28500730
21 com.apple.iWork.Pages 0x000000011016d252 0x10e640000 + 28496466
22 com.apple.iWork.Pages 0x000000011016b79a 0x10e640000 + 28489626
23 com.apple.iWork.Pages 0x000000011016aa3c 0x10e640000 + 28486204
24 com.apple.iWork.Pages 0x0000000110153f1d 0x10e640000 + 28393245
25 com.apple.iWork.Pages 0x00000001102e89e7 0x10e640000 + 30050791
26 com.apple.iWork.Pages 0x00000001102e8bbf 0x10e640000 + 30051263
27 com.apple.iWork.Pages 0x00000001103091ff 0x10e640000 + 30183935
28 com.apple.iWork.Pages 0x000000011030973f 0x10e640000 + 30185279
29 com.apple.iWork.Pages 0x000000010ef394b3 0x10e640000 + 9409715
30 com.apple.CoreFoundation 0x00007fff94404fef __51-[__NSSetM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 79
31 libdispatch.dylib 0x00007fff924be394 _dispatch_client_callout2 + 8
32 libdispatch.dylib 0x00007fff924be2df _dispatch_apply_invoke + 87
33 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
34 libdispatch.dylib 0x00007fff924b5963 _dispatch_root_queue_drain + 926
35 libdispatch.dylib 0x00007fff924c4002 _dispatch_worker_thread3 + 91
36 libsystem_pthread.dylib 0x00007fff8ec056cb _pthread_wqthread + 729
37 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.utility-qos
0 libsystem_kernel.dylib 0x00007fff8c79920a __psynch_rw_wrlock + 10
1 com.apple.iWork.Pages 0x0000000110344dfc 0x10e640000 + 30428668
2 com.apple.iWork.Pages 0x0000000110133a6b 0x10e640000 + 28260971
3 com.apple.iWork.Pages 0x000000011016f503 0x10e640000 + 28505347
4 com.apple.iWork.Pages 0x000000011016e2fa 0x10e640000 + 28500730
5 com.apple.iWork.Pages 0x000000011016d252 0x10e640000 + 28496466
6 com.apple.iWork.Pages 0x000000011016b79a 0x10e640000 + 28489626
7 com.apple.iWork.Pages 0x000000011016aa3c 0x10e640000 + 28486204
8 com.apple.iWork.Pages 0x0000000110153f1d 0x10e640000 + 28393245
9 com.apple.iWork.Pages 0x00000001102e89e7 0x10e640000 + 30050791
10 com.apple.iWork.Pages 0x00000001102e8bbf 0x10e640000 + 30051263
11 com.apple.iWork.Pages 0x00000001103091ff 0x10e640000 + 30183935
12 com.apple.iWork.Pages 0x000000011030973f 0x10e640000 + 30185279
13 com.apple.iWork.Pages 0x000000010ef394b3 0x10e640000 + 9409715
14 com.apple.CoreFoundation 0x00007fff94404fef __51-[__NSSetM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 79
15 libdispatch.dylib 0x00007fff924be394 _dispatch_client_callout2 + 8
16 libdispatch.dylib 0x00007fff924be2df _dispatch_apply_invoke + 87
17 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff924b5963 _dispatch_root_queue_drain + 926
19 libdispatch.dylib 0x00007fff924c4002 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x00007fff8ec056cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 7:: Dispatch queue: com.apple.root.utility-qos
0 libsystem_kernel.dylib 0x00007fff8c7991aa __psynch_rw_rdlock + 10
1 com.apple.iWork.Pages 0x0000000110344dc8 0x10e640000 + 30428616
2 com.apple.iWork.Pages 0x0000000110133a6b 0x10e640000 + 28260971
3 com.apple.iWork.Pages 0x00000001102b5c78 0x10e640000 + 29842552
4 com.apple.iWork.Pages 0x0000000110170ce3 0x10e640000 + 28511459
5 com.apple.iWork.Pages 0x000000011016e2fa 0x10e640000 + 28500730
6 com.apple.iWork.Pages 0x000000011016d252 0x10e640000 + 28496466
7 com.apple.iWork.Pages 0x000000011016b79a 0x10e640000 + 28489626
8 com.apple.iWork.Pages 0x000000011016aa3c 0x10e640000 + 28486204
9 com.apple.iWork.Pages 0x0000000110153f1d 0x10e640000 + 28393245
10 com.apple.iWork.Pages 0x00000001102e89e7 0x10e640000 + 30050791
11 com.apple.iWork.Pages 0x00000001102e8bbf 0x10e640000 + 30051263
12 com.apple.iWork.Pages 0x00000001103091ff 0x10e640000 + 30183935
13 com.apple.iWork.Pages 0x000000011030973f 0x10e640000 + 30185279
14 com.apple.iWork.Pages 0x000000010ef394b3 0x10e640000 + 9409715
15 com.apple.CoreFoundation 0x00007fff94404fef __51-[__NSSetM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 79
16 libdispatch.dylib 0x00007fff924be394 _dispatch_client_callout2 + 8
17 libdispatch.dylib 0x00007fff924be2df _dispatch_apply_invoke + 87
18 libdispatch.dylib 0x00007fff924b2d53 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff924b5963 _dispatch_root_queue_drain + 926
20 libdispatch.dylib 0x00007fff924c4002 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib 0x00007fff8ec056cb _pthread_wqthread + 729
22 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c79452e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c79369f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff943c3124 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff943c25eb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff943c1e48 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff935a4ab7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8ec052fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8ec05279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8ec034b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff8c799946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ec034a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff515bdcd8 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff515bdd00 rsp: 0x00007fff515bdcd8
r8: 0x6e6f697470656378 r9: 0x00007fff91783d90 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff515bde60 r13: 0x0000000000000000 r14: 0x00007fff79524300 r15: 0x00007fff515bdd40
rip: 0x00007fff8c799282 rfl: 0x0000000000000206 cr2: 0x00007fff79bb6fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10e640000 - 0x110b2cfff com.apple.iWork.Pages (5.5.1 - 2111) <7354382E-B8B3-3019-9163-1FF9B10FD9AE> /Applications/Pages.app/Contents/MacOS/Pages
0x1118cd000 - 0x1118d4fff libCGCMS.A.dylib (754.1) <45C9B06F-9195-3C2E-A384-3DCCB7A59106> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x116292000 - 0x1162baffb libRIP.A.dylib (754.1) <E3395BBC-9E0C-3626-B4EB-6D2563605FA9> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x116338000 - 0x11633affb libCGXType.A.dylib (754.1) <BF044983-B659-33B5-A783-792DA4F75BB9> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x116ca3000 - 0x116ca3fef +cl_kernels (???) <D6F06A83-A786-4668-9DB3-A9CB0D330294> cl_kernels
0x116cb1000 - 0x116cb1ff5 +cl_kernels (???) <E8D1A314-CD2F-4A0B-B37D-F58CA3287793> cl_kernels
0x116cb3000 - 0x116d99fef unorm8_bgra.dylib (2.4.5) <F86B452C-4BBF-380A-8391-01FE5E9F970E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x117f2b000 - 0x117f2bff3 +cl_kernels (???) <F5C983DD-A292-4AE9-AD92-D1CD7CE58FC4> cl_kernels
0x12260d000 - 0x122610fff libCGXCoreImage.A.dylib (754.1) <8EC885F4-8044-3D69-BD02-870378E7AE9C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x7fff62656000 - 0x7fff6268c837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8860e000 - 0x7fff88624ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <4E3B791A-40F3-3982-8D7F-175857CD2920> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff88625000 - 0x7fff88650ff3 libarchive.2.dylib (30) <79BCA8D3-8324-30FC-AFE3-6A061A8E997C> /usr/lib/libarchive.2.dylib
0x7fff88651000 - 0x7fff88681ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <1DA0D2BD-E6EA-3766-A3B4-0C248F65A6AD> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff88682000 - 0x7fff886aefff libsandbox.1.dylib (358.1.1) <B7286372-6B78-38C3-92D1-BF6046DB3515> /usr/lib/libsandbox.1.dylib
0x7fff886af000 - 0x7fff886b7ffb libcopyfile.dylib (118.1.1) <07CF8131-1263-3385-B341-011B52E3E3B5> /usr/lib/system/libcopyfile.dylib
0x7fff886fa000 - 0x7fff88708fff com.apple.AddressBook.ContactsFoundation (8.0 - 1485) <9502C146-95FA-3F78-BF11-39E03E26B7F3> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff88721000 - 0x7fff88c4aff7 com.apple.QuartzComposer (5.1 - 325) <6291B9F3-D04C-3791-8966-2173F3615090> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff88c4b000 - 0x7fff88c58ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff88c59000 - 0x7fff88c61ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <9F0A0AF5-5ADE-3516-A3E3-A3CDB5F9FE10> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff88c6f000 - 0x7fff88c71fff com.apple.CoreDuetDebugLogging (1.0 - 1) <049B5360-FA7D-3ABA-B4A8-13B2F24665C0> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff88cdc000 - 0x7fff88d34ff7 com.apple.accounts.AccountsDaemon (113 - 113) <7098E3C3-116B-31E2-8CE6-946FBA073AD9> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff88d35000 - 0x7fff88d36ff7 com.apple.print.framework.Print (10.0 - 265) <831D783F-2FAE-3616-B9D7-065570BA4602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff88dee000 - 0x7fff88e1efff libsystem_m.dylib (3086.1) <730E0317-9C81-3967-93C6-C0D1E69EBA75> /usr/lib/system/libsystem_m.dylib
0x7fff88e7e000 - 0x7fff88e88ff7 com.apple.NetAuth (5.0 - 5.0) <B1929F4F-C2AD-3CAB-BA58-690BB837E7CC> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff88e89000 - 0x7fff88e89fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <B2F96C81-4BFC-3652-8F72-2AD1083E09E2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff88ec1000 - 0x7fff88fb3fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff88fb7000 - 0x7fff88fc4ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff89020000 - 0x7fff89030ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff89031000 - 0x7fff89039fff com.apple.xpcobjects (103 - 103) <C8AF6080-9A03-36BE-A0B6-7ED938D38CCE> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff8903a000 - 0x7fff89072fff com.apple.RemoteViewServices (2.0 - 99) <C86DC0F7-D0AD-3C59-A4DB-D4A1ABB4FEC3> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff89073000 - 0x7fff89258ff3 libicucore.A.dylib (531.26) <4FF96237-B1DE-3E62-A6DE-9943828A48E6> /usr/lib/libicucore.A.dylib
0x7fff89259000 - 0x7fff8926affb libsystem_coretls.dylib (35) <AD41764E-ADA5-3CFB-8443-41439243BDB8> /usr/lib/system/libsystem_coretls.dylib
0x7fff8926b000 - 0x7fff89419fff com.apple.QuartzCore (1.10 - 361.3) <5E316464-C006-3CCE-B85E-6C04701408A9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff89446000 - 0x7fff89446fff libOpenScriptingUtil.dylib (162) <6D9BC583-F96C-31A9-8D2F-345414451E6A> /usr/lib/libOpenScriptingUtil.dylib
0x7fff89447000 - 0x7fff89470ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff89471000 - 0x7fff8948afff com.apple.openscripting (1.4 - 162) <5EC67670-8D5B-3B96-8F7D-956538944659> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff895a1000 - 0x7fff895a6ff7 libunwind.dylib (35.3) <614BCA70-D003-3280-B7E9-9EBE8168901F> /usr/lib/system/libunwind.dylib
0x7fff895a7000 - 0x7fff895b2ff7 libkxld.dylib (2782.1.80) <23557A93-8609-3526-981A-F67BCF0E6EE6> /usr/lib/system/libkxld.dylib
0x7fff895b3000 - 0x7fff895b3ff7 libkeymgr.dylib (28) <B474F768-4DCD-38F2-B23B-CCADA5BC4733> /usr/lib/system/libkeymgr.dylib
0x7fff895b4000 - 0x7fff896a6ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff896a7000 - 0x7fff896f6ff7 com.apple.opencl (2.4.2 - 2.4.2) <49A3C6F8-6CF0-3EE5-8D69-14F19B075005> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff896f7000 - 0x7fff89a62fff com.apple.VideoToolbox (1.0 - 1562.11) <505443E3-2715-38DD-8717-1FD1C1F1B77B> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff89a72000 - 0x7fff89a7cff7 com.apple.CrashReporterSupport (10.10 - 625) <3B5CD83C-763A-37B5-84D6-A42C32E6C4F5> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff89a7d000 - 0x7fff89ab5ffb libsystem_network.dylib (408) <5170306A-D4B3-36F8-B4D7-8542D2A2428C> /usr/lib/system/libsystem_network.dylib
0x7fff89b36000 - 0x7fff89cb0ff3 com.apple.avfoundation (2.0 - 889.7) <C6E6BEE8-E49C-3FB2-AC40-796CD0E9B958> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff89cb6000 - 0x7fff89cc8ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <B73BCDD5-25BA-39A5-A88D-C314C72A568A> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff8a055000 - 0x7fff8a12bff3 com.apple.DiskImagesFramework (10.10 - 389) <E91EE598-408A-3E63-9B7B-0F61DABE88F1> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8a204000 - 0x7fff8a20cff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8a20d000 - 0x7fff8a28afff com.apple.CoreServices.OSServices (639 - 639) <082DC29B-1913-34B2-9B61-69528033F9BD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8a28b000 - 0x7fff8a48cffb com.apple.CFNetwork (714 - 714) <2602F0D6-C125-346F-B722-7327913E3403> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8a48d000 - 0x7fff8a494fff com.apple.NetFS (6.0 - 4.0) <D698DEBC-9850-3FD6-92C1-2A5A3BDD2747> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8a495000 - 0x7fff8a4efff7 com.apple.LanguageModeling (1.0 - 1) <E28B7D7D-B28E-337B-A92F-DF722AE9CFDB> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8a4f2000 - 0x7fff8a566fff com.apple.ApplicationServices.ATS (360 - 373) <8C5CFA3C-BE82-3DF4-9882-3F30BD42C8F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8a567000 - 0x7fff8a58cfff libPng.dylib (1230) <A614D4E7-A0F7-3C0D-BC93-FE922441F057> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8a5e3000 - 0x7fff8a636ff3 libAVFAudio.dylib (117) <D838E4B9-AD2D-3B75-943F-ACFFAC342D4B> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8a6fc000 - 0x7fff8a705fff com.apple.DisplayServicesFW (2.9 - 372.1) <1DD44765-0084-39A1-8396-8139034FFB80> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8a706000 - 0x7fff8a752ff7 libcups.2.dylib (404) <765C35CB-5DB1-3571-90AC-EE39AD075D91> /usr/lib/libcups.2.dylib
0x7fff8a753000 - 0x7fff8a75eff7 com.apple.DirectoryService.Framework (10.10 - 187) <72FF5041-815A-32E5-9E12-7847F0323B6C> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8a75f000 - 0x7fff8a760fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8a761000 - 0x7fff8a7d4ff7 com.apple.ShareKit (1.0 - 313) <56DF35EF-3970-39A7-BE42-433E21D5C599> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff8a7d5000 - 0x7fff8a7e9fff com.apple.MediaLibrary (1.1 - 668) <66779228-5DF9-3D47-A2C4-274C58A2B8AC> /System/Library/Frameworks/MediaLibrary.framework/Versions/A/MediaLibrary
0x7fff8a8dc000 - 0x7fff8a8e8ff7 com.apple.HelpData (2.1.4 - 90) <66FAE0BD-0520-3BD1-9EFB-E4099EF59F45> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff8a8e9000 - 0x7fff8a8eafff libSystem.B.dylib (1213) <A4BA4BB3-EB99-37E3-AC35-4EEE2E1A31E0> /usr/lib/libSystem.B.dylib
0x7fff8a8eb000 - 0x7fff8ab28ff7 com.apple.AddressBook.framework (8.0 - 1485) <A9AFA3BB-11A8-31FC-8270-36E3C4B70892> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8ab34000 - 0x7fff8ab3dfff libGFXShared.dylib (11.0.5) <55EBF7CF-D5A2-3580-A3C7-34C8F205052F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8ab3e000 - 0x7fff8ab3ffff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8ab4e000 - 0x7fff8ab52ff7 libGIF.dylib (1230) <ED2830F5-4E7C-36E1-92C6-5A5AB5650679> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8ab53000 - 0x7fff8ab53fff com.apple.ApplicationServices (48 - 48) <6884B522-0010-3E2F-8D35-56BDD7011ACB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8ab96000 - 0x7fff8abf1ff7 com.apple.QuickLookFramework (5.0 - 667) <C686BF4C-DC0A-33ED-BFD1-2669EB48B9B1> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8abf2000 - 0x7fff8abf6fff com.apple.TCC (1.0 - 1) <E5226ACB-51C5-3976-A0AD-0326E2E9D815> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8abf7000 - 0x7fff8ac66ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <7FB30D84-27B8-3A0D-90FB-594E6461BC82> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8ac7a000 - 0x7fff8aef2ffb com.apple.RawCamera.bundle (6.00 - 754) <EB3F219F-3B0B-30ED-8370-C21E7DB06129> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8af9e000 - 0x7fff8afe9ff7 com.apple.corelocation (1486.17 - 1615.15) <33C5FF01-330D-3E9C-93AC-EB4976678DBD> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8afea000 - 0x7fff8b006fff com.apple.GenerationalStorage (2.0 - 209.8) <05130500-6C22-36AE-900E-DA427662C796> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b007000 - 0x7fff8b042fff com.apple.Symbolication (1.4 - 56045) <DF2D7006-0871-3037-A333-B52FB150D924> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8b043000 - 0x7fff8b160ff7 com.apple.LaunchServices (641.1 - 641.1) <8802E642-DEDA-3B61-B6C5-D8A1116A7106> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8b161000 - 0x7fff8b1f5fff com.apple.ink.framework (10.9 - 213) <761A662D-11F8-3F65-AB48-CDCD6848276E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8b1f6000 - 0x7fff8b223fff com.apple.Accounts (113 - 113) <179BBECF-281A-3176-AAA4-430F8A989659> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff8b224000 - 0x7fff8b22aff7 com.apple.XPCService (2.0 - 1) <D8BCF4F7-04FF-34C1-97F3-D1CAEB9E5229> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8b22b000 - 0x7fff8b33bffb com.apple.desktopservices (1.9 - 1.9) <7A3176A4-26BB-3FED-8692-06470E3EA388> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8b33c000 - 0x7fff8b357ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff8b3b4000 - 0x7fff8b3c5fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff8b3c6000 - 0x7fff8b3d3fff com.apple.ProtocolBuffer (1 - 225.1) <4FF624B6-4D0A-37EF-B9BA-CD7A3B115927> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8b3d4000 - 0x7fff8bc41fef com.apple.CoreGraphics (1.600.0 - 754.1) <140C9250-719F-3201-A062-C18B3D460EFE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8bc42000 - 0x7fff8bd67fff com.apple.coreui (2.1 - 300) <7885C0D6-C58D-3F3F-9D65-3D001A39F550> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8becc000 - 0x7fff8beceff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff8becf000 - 0x7fff8bf1dfff libcurl.4.dylib (83.1.1) <80DCE5E2-EC23-3BC1-A056-18BE5CD1CE1D> /usr/lib/libcurl.4.dylib
0x7fff8bf5e000 - 0x7fff8bf61fff com.apple.xpc.ServiceManagement (1.0 - 1) <E4A7FD86-0463-3508-BF01-015DF75ABF87> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8bf62000 - 0x7fff8bfd3ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.20) <502F1242-8F75-38B5-A94F-29946777BD60> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8bffc000 - 0x7fff8c00bfff com.apple.LangAnalysis (1.7.0 - 1.7.0) <7C25D13E-8C97-34EE-9032-E8A284EC6004> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8c00c000 - 0x7fff8c01aff7 com.apple.opengl (11.0.5 - 11.0.5) <69F2B47A-3657-3E3D-B024-8B8373B3A1A5> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8c01b000 - 0x7fff8c036fff com.apple.pluginkit.framework (1.0 - 1) <BB7D7490-8A13-3037-8807-81C6AA61D215> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff8c046000 - 0x7fff8c0e5df7 com.apple.AppleJPEG (1.0 - 1) <56924496-B2B6-3FB1-9A9D-87443BC45969> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff8c0e6000 - 0x7fff8c0eafff libsystem_stats.dylib (163) <846A43F6-86C2-3517-917B-F3F299406C0C> /usr/lib/system/libsystem_stats.dylib
0x7fff8c0eb000 - 0x7fff8c11eff7 com.apple.MediaKit (16 - 756) <8BE236C4-B6F7-3B64-9DF0-A7047357DE18> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8c783000 - 0x7fff8c7a0fff libsystem_kernel.dylib (2782.1.80) <84A69BB0-4698-369C-92E2-967FFFB760D3> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c7d3000 - 0x7fff8c861ff7 com.apple.CorePDF (4.0 - 4) <8EA51EA6-FDFE-3F32-897F-3C2BFB59CC47> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8c87c000 - 0x7fff8c8a7ff7 com.apple.DictionaryServices (1.2 - 227) <95A67673-C529-383C-831C-E4778F5EC676> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c8a8000 - 0x7fff8c8d6fff com.apple.CoreServicesInternal (221 - 221) <CC3D7DF3-910B-3E46-AC31-AAC6E41C499E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8c8d7000 - 0x7fff8ca11fe7 com.apple.ImageIO.framework (3.3.0 - 1038) <9550C0D6-E8E7-3BF6-A611-D26F339B5A04> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8ca12000 - 0x7fff8ca2cfff com.apple.aps.framework (4.0 - 4.0) <4A70BA58-5AF2-3205-83D9-65C9952C3AE6> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8ca2d000 - 0x7fff8ca5dff3 com.apple.GSS (4.0 - 2.0) <53775A96-FCE6-32EA-8221-28835DB6DB15> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8ca5e000 - 0x7fff8ca6aff7 com.apple.OpenDirectory (10.10 - 187) <2568AF02-EB1E-386C-9E71-4994443F6C7F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8ca6b000 - 0x7fff8cb9bfff com.apple.UIFoundation (1.0 - 1) <D74A44E8-2F1F-32BE-A396-7D040031ABC5> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff8cb9c000 - 0x7fff8db3ffff com.apple.WebCore (10600 - 10600.1.8.1) <93B4B9CF-363C-359D-97FB-8BC65D10CF6A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8db40000 - 0x7fff8de41ff7 com.apple.HIToolbox (2.1.1 - 747) <5719E404-73FD-3AA7-8BBC-E1A6AABBD892> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8de42000 - 0x7fff8e24fff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8e250000 - 0x7fff8e252fff com.apple.EFILogin (2.0 - 2) <A140EAF8-ED4D-3834-8211-2DF19E2AE2B9> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8e26c000 - 0x7fff8e29dfff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff8e29e000 - 0x7fff8e2d0ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <1994E4A7-C869-3306-9D01-2AEC5E438F20> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8e2d1000 - 0x7fff8e361ff7 com.apple.cloudkit.CloudKit (248 - 248) <F5502395-A6EE-32EC-BF60-FC7E311C28CD> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff8e3b2000 - 0x7fff8e3b7fff com.apple.DiskArbitration (2.6 - 2.6) <EFDCF7B1-2A47-3D67-86BB-8BF0D3207659> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8e3b8000 - 0x7fff8e459fff com.apple.Bluetooth (4.3.0 - 4.3.0b13) <D80F222A-BC05-35DB-A35F-B60332C82E41> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8e45a000 - 0x7fff8e494ffb com.apple.DebugSymbols (115 - 115) <B191CBC6-C74C-3FBB-BE95-8C15212FE1F8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8e495000 - 0x7fff8e496fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff8e497000 - 0x7fff8e499fff libsystem_configuration.dylib (699.1.4) <F494732C-3BFB-32E5-AC7C-95F426AB69C0> /usr/lib/system/libsystem_configuration.dylib
0x7fff8e72e000 - 0x7fff8e872ff7 com.apple.QTKit (7.7.3 - 2890) <A8AAD37E-3DAE-3D0F-B667-2FCA81881402> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8e873000 - 0x7fff8e875fff libCVMSPluginSupport.dylib (11.0.5) <8DF04CFF-9E67-3B6F-9CA2-50447E0C1CE9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8e876000 - 0x7fff8e89aff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <ABB404A4-DCFA-3719-885F-9144FBB33646> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8e89b000 - 0x7fff8e89bfff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <01E92F9F-EF29-3745-8631-AEA692F7F29C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8e8f7000 - 0x7fff8eb5bfff com.apple.security (7.0 - 55406) <9248520C-8A95-36B8-8C79-F9C5736E2F47> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8eb60000 - 0x7fff8eb60fff com.apple.quartzframework (1.5 - 1.5) <05A9BD1B-C857-338F-A8B9-BAF1C9464648> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8eb6e000 - 0x7fff8eb74fff libsystem_networkextension.dylib (167.1.9) <68C6C826-63D2-3715-AE5F-F30C47A40454> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8eba3000 - 0x7fff8ebe4fff libGLU.dylib (11.0.5) <15F310F5-6CD1-3D53-853E-A5A48D6C0F45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8ebf0000 - 0x7fff8ebf2fff com.apple.loginsupport (1.0 - 1) <6A9E7988-BE1E-3D14-84FE-5B0CD4DC8D36> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8ebf3000 - 0x7fff8ebf5ff7 libsystem_coreservices.dylib (9) <F8E20800-4CD9-3FC4-8D57-D416ED7F1715> /usr/lib/system/libsystem_coreservices.dylib
0x7fff8ec02000 - 0x7fff8ec0bfff libsystem_pthread.dylib (105.1.4) <AB3598CA-51F5-34E6-97FB-A3C38518EAAD> /usr/lib/system/libsystem_pthread.dylib
0x7fff8ec0c000 - 0x7fff8ec0dff7 com.apple.AddressBook.ContactsData (8.0 - 1485) <1B211840-BDD1-31EF-AF61-814CF94871DF> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8ec0e000 - 0x7fff8ec0ffff libsystem_secinit.dylib (18) <601A1A96-B584-36E5-9B09-37F9E6CC1B7B> /usr/lib/system/libsystem_secinit.dylib
0x7fff8ec10000 - 0x7fff8ec61ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <9A36C7E8-FABA-30A1-B370-1303C09937C1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8ec62000 - 0x7fff8ec8aff7 libxpc.dylib (559.1.7) <EC70F12A-1337-3A8C-849F-F6D87AD5B486> /usr/lib/system/libxpc.dylib
0x7fff8ec8b000 - 0x7fff8ecadff7 com.apple.Sharing (316 - 316) <93B67A08-A6EE-3CFB-B81A-7AD727ED2169> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8ecae000 - 0x7fff8ece5ffb com.apple.LDAPFramework (2.4.28 - 194.5) <545EB819-A04D-3F5A-B94A-4EB7C279DB2A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8ee8e000 - 0x7fff8ef1fff7 libCoreStorage.dylib (468) <C1D4BD0A-008F-30F2-A61F-089EE8C64990> /usr/lib/libCoreStorage.dylib
0x7fff8ef20000 - 0x7fff8ef20fff com.apple.Cocoa (6.8 - 21) <9DFC0627-801C-3BC0-84C7-B2ED171C62B5> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8ef21000 - 0x7fff8f1d1ffb com.apple.WebKit (10600 - 10600.1.8) <455D4EE9-8875-3198-AE1B-26DD611EB88E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff8f1d2000 - 0x7fff8f1f1fff com.apple.CoreDuet (1.0 - 1) <1131E4C7-837D-35AE-8C73-6D3A562C0C71> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff8f1f2000 - 0x7fff8f204fff libsasl2.2.dylib (191) <BEC7FFBE-9A08-343A-B9F9-451B0CA9F508> /usr/lib/libsasl2.2.dylib
0When you follow the links in my prior post, you will see the OS X Mavericks installed fonts and their locations, and the Wiki link that shows what fonts were added in Yosemite. Since I don't know which explicit fonts that Pages v5.5.1 requires, make certain that all of these fonts are present in their expected locations.
The fonts that I listed in two columns are not required by Pages v5 for proper functionality, but are installed by OS X anyway. -
Yosemite update left me with white screen. How do I recover?
Yosemite update from App Store has left me with a white screen and I can do nothing! How do I recover or complete installation?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
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