Yosemite Won't Install (EtreCheck results)

I have attempted to download and install Yosemite on my Early 2013 MacBook Pro. It gets most of the way through the installation and then just stops. Nothing. For hours. I had to restore my hard drive from a SuperDuper backup. I've run EtreCheck and the results are below. Would appreciate any recommendations. Thanks.
EtreCheck version: 2.0.6 (91)
Report generated October 28, 2014 at 12:22:15 AM MST
Hardware Information: ℹ️
    MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
    MacBook Pro - model: MacBookPro10,1
    1 2.7 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
    Intel HD Graphics 4000 -
    NVIDIA GeForce GT 650M - VRAM: 1024 MB
        Color LCD 2880 x 1800
System Software: ℹ️
    OS X 10.9.5 (13F34) - Uptime: 0:15:14
Disk Information: ℹ️
    APPLE SSD SM768E disk0 : (751.28 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / [Startup]: 750.42 GB (463.09 GB free)
    ST1000LM024 HN-M101MBB disk1 : (1 TB)
    S.M.A.R.T. Status: Verified
        EFI (disk1s1) <not mounted> : 210 MB
        SD Backup (disk1s2) /Volumes/SD Backup : 999.86 GB (784.45 GB free)
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
        LaCie Rugged mini
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Capture One.app
    [not loaded]    com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) Support
        /Applications/TechTool Pro 7.app
    [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) Support
    [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) Support
        /Library/Application Support/HASP/kexts
    [loaded]    com.aladdin.kext.aksfridge (1.0.2) Support
        /Library/Extensions
    [loaded]    at.obdev.nke.LittleSnitch (4216 - SDK 10.8) Support
    [loaded]    com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) Support
    [not loaded]    com.TrustedData.driver.VendorSpecificType00 (1.7.0 - SDK 10.7) Support
        /Library/StartupItems/BRESINKx86Monitoring
    [loaded]    com.bresink.driver.BRESINKx86Monitoring (8.0) Support
        /System/Library/Extensions
    [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
    [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
    [loaded]    com.Cycling74.driver.Soundflower (1.5.2) Support
    [not loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) Support
    [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) Support
    [loaded]    com.attotech.driver.ATTOiSCSI (3.4.1b1 - SDK 10.6) Support
    [not loaded]    com.drobo.SCSI.ThunderBolt (1.1 [70504] - SDK 10.8) Support
    [not loaded]    com.microsoft.driver.MicrosoftMouse (7.0.1) Support
    [not loaded]    com.silabs.driver.SiLabsUSBDriver (1.0.1) Support
    [not loaded]    com.sonnettech.driver.SonnetSATA (2.2.4) Support
    [not loaded]    com.wacom.kext.wacomtablet (6.1.5) Support
        /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
    [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) Support
        /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
    [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) Support
        /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
    [not loaded]    com.microsoft.driver.MicrosoftMouseBluetooth (7.0.1) Support
    [not loaded]    com.microsoft.driver.MicrosoftMouseUSB (7.0.1) Support
        /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
    [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) Support
        /System/Library/Extensions/SonnetSATA.kext/Contents/PlugIns
    [not loaded]    com.sonnettech.SonnetSATABlockStorage (2.2.4) Support
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
    ProTec6: Path: /Library/StartupItems/ProTec6
    Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
    [running]    at.obdev.LittleSnitchUIAgent.plist Support
    [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [running]    com.adobe.AdobeCreativeCloud.plist Support
    [loaded]    com.adobe.CS4ServiceManager.plist Support
    [failed]    com.google.keystone.agent.plist Support
    [running]    com.intego.commonservices.integomenu.plist Support
    [loaded]    com.intego.commonservices.taskmanager.plist Support
    [loaded]    com.intego.commonservices.uninstaller.plist Support
    [loaded]    com.intego.netbarrier.alert.plist Support
    [running]    com.intego.netupdate.agent.plist Support
    [loaded]    com.intego.virusbarrier.alert.plist Support
    [running]    com.Logitech.Control Center.Daemon.plist Support
    [running]    com.micromat.TechToolProAgent.plist Support
    [running]    com.wacom.wacomtablet.plist Support
    [loaded]    com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
    [running]    at.obdev.littlesnitchd.plist Support
    [loaded]    com.adobe.fpsaud.plist Support
    [loaded]    com.adobe.versioncueCS3.plist Support
    [loaded]    com.adobe.versioncueCS4.plist Support
    [running]    com.aladdin.aksusbd.plist Support
    [running]    com.aladdin.hasplmd.plist Support
    [invalid?]    com.attotech.iscsid.plist Support
    [running]    com.datarobotics.ddservice64d.plist Support
    [running]    com.datarobotics.ddserviced.plist Support
    [loaded]    com.google.keystone.daemon.plist Support
    [running]    com.intego.commonservices.daemon.integod.plist Support
    [running]    com.intego.commonservices.daemon.taskmanager.plist Support
    [loaded]    com.intego.commonservices.icalserver.plist Support
    [loaded]    com.intego.commonservices.metrics.kschecker.plist Support
    [running]    com.intego.netbarrier.daemon.logger.plist Support
    [running]    com.intego.netbarrier.daemon.monitor.plist Support
    [running]    com.intego.netbarrier.daemon.plist Support
    [running]    com.intego.netupdate.daemon.plist Support
    [loaded]    com.intego.virusbarrier.daemon.emlparser.plist Support
    [running]    com.intego.virusbarrier.daemon.logger.plist Support
    [running]    com.intego.virusbarrier.daemon.plist Support
    [running]    com.intego.virusbarrier.daemon.scanner.plist Support
    [running]    com.micromat.TechToolProDaemon.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [running]    com.nalpeiron.netpro.plist Support
    [running]    com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [loaded]    com.adobe.ARM.[...].plist Support
    [running]    com.akamai.single-user-client.plist Support
    [invalid?]    com.shirtpocket.backupbytime.plist Support
User Login Items: ℹ️
    dwr_floating_panels_fp_12.html    HTML DocumentHidden (/Library/Application Support/Adobe/Help/en_US/Dreamweaver/9.0_Extending/dwr_floating_panels_fp_12.ht ml)
    Caffeine    Application (/Applications/Caffeine.app)
    i1ProfilerTray    Application (/Applications/i1Profiler/i1ProfilerTray.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
    Google Earth Web Plug-in: Version: 6.0 Support
    Default Browser: Version: 537 - SDK 10.9
    OfficeLiveBrowserPlugin: Version: 12.2.7 Support
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
    AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
    FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
    Silverlight: Version: 4.0.60831.0 Support
    Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
    AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
    iPhotoPhotocast: Version: 7.0
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
    GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
    SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
    DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 Support
User Internet Plug-ins: ℹ️
    Move-Media-Player: Version: npmnqmp 071101000050 Support
    Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences Support
    Flash Player Support
    Logitech Control Center Support
    TechTool Protection Support
    WacomTablet Support
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 750.42 GB Disk used: 287.32 GB
    Destinations:
        McBkProBkup [Network]
        Total size: 3 TB
        Total number of backups: 56
        Oldest backup: 2014-03-12 16:41:28 +0000
        Last backup: 2014-10-28 06:00:17 +0000
        Size of backup disk: Excellent
            Backup size 3 TB > (Disk size 750.42 GB X 3)
        Data [Network]
        Total size: 2 TB
        Total number of backups: 72
        Oldest backup: 2013-11-15 08:24:28 +0000
        Last backup: 2014-10-28 04:51:55 +0000
        Size of backup disk: Adequate
            Backup size 2 TB > (Disk used 287.32 GB X 3)
Top Processes by CPU: ℹ️
         7%    WindowServer
         2%    netsession_mac
         1%    fontd
         1%    Little Snitch Agent
         0%    Creative Cloud
Top Processes by Memory: ℹ️
    395 MB    firefox
    395 MB    Dock
    292 MB    com.apple.IconServicesAgent
    206 MB    mds_stores
    189 MB    WindowServer
Virtual Memory Information: ℹ️
    11.49 GB    Free RAM
    3.13 GB    Active RAM
    1.16 GB    Inactive RAM
    1.40 GB    Wired RAM
    1.06 GB    Page-ins
    0 B    Page-outs

Thanks. I'll give that a try. Other folks have tole me that some drivers may interfere with Yosemite installation. Do you see any drivers that should be removed?

Similar Messages

Yosemite won't install due to a "S.M.A.R.T. drive problem that can't be repaired."

After downloading Yosemite successfully, it won't install due to a "S.M.A.R.T. drive problem that can't be repaired." It says to back up as much as possible and replace the drive. Everything works flawlessly with Mavericks. What gives??

If you are getting a S.M.A.R.T. error then you should be more worried about losing everything on your drive then about upgrading your Mac OS. Regardless of if you are running Mac OS, Linux, or Windows, you should never just disregard such a drive error. S.M.A.R.T. is designed to give you a warning that your drive is statistically having far more errors than normal and should be backed up immediately and typically replaced.
In your case, it's likely a coincidence that your drive is failing at the time you are attempting to upgrade to Yosemite. You should stop what you are doing, backup your drive (if you don't already have the backups that you should prior to any OS upgrade), and replace the hard drive prior to moving forward.
To make it clear, your hard drive is likely going to fail soon and you may lose everything on it at any moment. This failure has nothing to do with Yosemite or any Mac OS. All hard drives fail at some point. Hopefully this S.M.A.R.T. notice has given you the opportunity to solve a major problem before it gets worse.

Yosemite won't install on my computer because the disk needs to be repaired. I verify, it indicates repair is needed but then the repair disk button can't be clicked. I tried to start in safe mode but it just froze.

I'm to install Yosemite but it tells me the disk need to be repaired. When I verify the repair disk button remains pale and in-clickable. I'm not sure which version of OS X I'm running but I do know I forgot to back up. Help me o-message board, you're my only hope!

Welcome to Apple Support Communities
First of all, open the Apple menu -> About this Mac, and tell us what OS X version you have.
If it is 10.6.x, you need the Snow Leopard DVD. Insert it, press the C key while your Mac is starting up, choose your language and go to Utilities menu (in the menu bar) -> Disk Utility.
If it is 10.7.x or higher, hold down Command and R keys while your Mac is starting up to boot up in OS X Recovery, and open Disk Utility.
After opening Disk Utility, choose your OS X partition in the sidebar (it is usually named "Macintosh HD") and press "Repair Disk". When it has finished, restart your Mac, make a backup of your files and try upgrading to OS X Yosemite.
The backup will help you in case you decide to go back to the OS X version you are using now. If you cannot make a backup and the disk repair does not work, you will have to format the hard disk.

Yosemite won't install, always crash after two minutes of installation.

My hard drive only got two months, and Mavericks always work fine. I got a Macbook Pro I7 with 8gb ram and 1gb of hard drive. Yosemite installation always crash after one or two minutes.And said scripts cannot save in the .OSInstallSandboxPathfolder, 'because there's a file with the same name.
Any ideas?

Hello rialebR,
Thanks for using Apple Support Communities.
From your post it looks like perhaps the installer file did not download properly. I'd like you to please delete the current installer from your launchpad, and then download the installer again from the Mac App Store.
Enter Launchpad.
Click and hold on an icon until you see all icons jiggle.
Click the "x" button in the upper-left of the Mac App Store app icon you want to delete.
Note: If you do not see an "x" button, either the app is not from the Mac App Store or you are logged in as a standard user.
Click "Delete" in the confirmation dialog to delete the app.
OS X Lion: How to remove Mac App Store apps that appear in Launchpad
Mac App Store
Open Mac App Store.
Click Purchases at the top of the window. Your purchased apps will appear.
Click Install or Download.
Download past purchases
Take care,
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Yosemite won't install on i-Mac running Mavericks OS

I have repeatedly attempted to install Yosemite on my i-MAC (late 2013 model) but always get the following message 'This copy of the install OS X Yosemite application can't be verified it may have been corrupted or tampered with during downloading' shortly after starting installation procedure. I have doubled checked to make sue the day/time is set properly on the computer as this has been cited as the reason for similar message when updating OS to newer release(s).
I am going to assume this is attributable to the exceptionally long download times due to high traffic in the face of the Yosemite OS announcement.

Hello rialebR,
Thanks for using Apple Support Communities.
From your post it looks like perhaps the installer file did not download properly. I'd like you to please delete the current installer from your launchpad, and then download the installer again from the Mac App Store.
Enter Launchpad.
Click and hold on an icon until you see all icons jiggle.
Click the "x" button in the upper-left of the Mac App Store app icon you want to delete.
Note: If you do not see an "x" button, either the app is not from the Mac App Store or you are logged in as a standard user.
Click "Delete" in the confirmation dialog to delete the app.
OS X Lion: How to remove Mac App Store apps that appear in Launchpad
Mac App Store
Open Mac App Store.
Click Purchases at the top of the window. Your purchased apps will appear.
Click Install or Download.
Download past purchases
Take care,
Alex H.

Yosemite won't install. Tells me to repair my hard drive, but repair disk button is greyed out!

Ive been trying to install Yosemite for hours. It gets to the installation phase, where it says it will take 22 minutes. Nothing happens until finally there is a message that says: file system verify or repair failed and to quit the installer to restart. I've tried that a few times, but I get to the same point. I also tried to go to utilities where I tried to repair disk, but it's not available so I'm told to do verify disk first and from there I'm told to repair disk, but the button is greyed out and I have no more options and a computer that is stuck in limbo!

Disconnect all peripherals from your computer. Boot from your install disc (Tiger?) & run _*Repair Disk*_ from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select *Disk Utility.*
Select the disk or volume in the list of disks and volumes, and then click *First Aid.*
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Yosemite won't install

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After reboot it just returns to logon screen - nothing installed - no messages.
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Model Name: Mac mini
Model Identifier: Macmini2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MM21.009A.B00
SMC Version (system): 1.19f2
Serial Number (system): YM******YL2
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<Personal Information Edited by Host>

It's not supposed to. That Mac can't be upgraded past Lion 10.7.5.
(124392)

I have an Epson printer on a Wifi network. Windows 7 desktop and and HP Win 7 laptop (my wifes) print to it just fine. My MacBook Pro running Yosemite won't detect it, and I have the latest driver installed. No problem when I had a Canon...

I have an Epson printer on a Wifi network. Windows 7 desktop is running the network, and my wife's HP Win 7 laptop prints to it just fine. My MacBook Pro running Yosemite won't detect it, and I do have the latest driver installed. I didn't have a problem when I had a Canon Pixma on the network, but when I replaced it with the Epson nothing seems to work. I go to add a printer to the queue and only the FAX function of the printer shows up - not the WS-4530 print function. Does anyone out there have any suggestions? Please??? :-)

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
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Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
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Flash won't install on yosemite 10.10.2 gets to 25%

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2011s MacBook Pro won't install Yosemite neither reboot or boot into recovery mode.

Hello everyone, I've searched all around the web and didn't find a solution.
Sorry about my english, btw, I'm from Brasil lol!
I have a 2011s MacBook Pro, used to run Snow Leopard until 2 days ago, when I downloaded Yosemite and restarted the computer to run the installation.
During the process, it stopped at 22%, and said: FILE SYSTEM VERIFY OR REPAIR FAILED.
I tried to reboot on Macintosh HD as usual, but it's not possible, I can't unmount the HD to repair it, can't erase it and I'm a little desperate.
I have a good backup of important files on an external drive, so the best solution for me would be to format the HD again, with the Yosemite image which appears to be running at startup.
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Hey Vince,
I have the same or similar issue. Please forgive my English, as I attended American Public schools
So last night, my MacBook Pro told me hey you want to download this free and amazing new OS called Yosemite?
(I'm adding to your post to hopefully grab more attention and then maybe grab a solution from someone out there..)
I thought yea, no, maybe, okay it's free, they say it is amazing-- why not?!?
So I downloaded and clicked okay to restart and install the new OS.......but it won't install the OS and I get stuck here on this screen.
I have tried restarting about 10 ties. I have tried quitting the install but it won't allow me to boot from Mac HD or my time capsule HD. I tried going into the menu options above but it won't let me repair or reboot or anything to get my MacBook to work again.
It is pretty frustrating. I went from having a working MacBook Pro to having a nightlight.
Vince- if you get a solution or a fix, Please let me know.
Thanks
john

Slow Macbook Pro, EtreCheck results

Hello,
like many others I also have the problem that pages in Safari are extremely slow loading. It's so slow that it is not usable anymore.
Also, it seems like Safari often throws me out of the Network and then has problems to log back, and asks me again for the network password and then doesn't recognize the password. All other devices on our network don't have that problem, so it seems to be specific to my laptop. Usually I can get the laptop to log back in to the network by turning wifi off for a second and then back on. But, of course, that's highly annoying.
The 2nd problem seems to be unrelated to the first, as the first one (the slow loading) has been going on forever. The 2nd problem only started after we changed the comcast router.
Please help me with my etreCheck results to figure this out! Any help is greatly appreciated.
Problem description:
Super slow loading pages in safari
EtreCheck version: 2.2 (132)
Report generated 4/28/15, 8:55 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro7,1
    1 2.66 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 109 - SN = 9G13516R7D3MA
Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 2 days 19:28:54
Disk Information: ℹ️
    HGST HTS725050A7E630 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Mavericks (disk0s2) / : 499.25 GB (330.60 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.installd.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    org.cups.cupsd.plist
    11 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.actualtechnologies.odbcdriver.ataccess.plist [Click for support]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
    AdBlock
    Save to Pocket
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Mavericks: Disk size: 499.25 GB Disk used: 168.65 GB
    Destinations:
        Time Capsule [Network]
        Total size: 3.00 TB
        Total number of backups: 56
        Oldest backup: 2014-08-17 00:27:25 +0000
        Last backup: 2015-04-28 04:52:06 +0000
        Size of backup disk: Excellent
            Backup size 3.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
        10%    WindowServer
         1%    fontd
         1%    mdworker(7)
         0%    nsurlstoraged(2)
         0%    taskgated
Top Processes by Memory: ℹ️
    872 MB    com.apple.WebKit.WebContent(4)
    462 MB    kernel_task
    303 MB    Safari
    303 MB    mdworker(7)
    94 MB    CalendarAgent
Virtual Memory Information: ℹ️
    148 MB    Free RAM
    3.85 GB    Used RAM
    8 MB    Swap Used
Diagnostics Information: ℹ️
    Apr 27, 2015, 11:08:52 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-27-110852_[ redacted].cpu_resource.diag [Click for details]
    Apr 25, 2015, 01:24:41 PM    Self test - passed

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Computer running slow, etrecheck results plus annoying ip address pop up

new here, tried searching for similar issues, but couldn't find anything that helped (network preferences)
Any help would be greatly appreciated!
below are the etrecheck results. also the IP popup
pop-up:
Another device on the network is using your computer’s IP address (192.168.0.15).
Try connecting again later. If you continue to have problems, change the IP address of this computer or the IP address of the other device. Contact the network administrator if you need more information.
Problem description:
mac is running slow. Internet is slow to download and freezes. iPhoto VERY slow, etc
EtreCheck version: 2.1.5 (108)
Report generated January 13, 2015 at 9:15:33 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Mid 2007) (Verified)
iMac - model: iMac7,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2400 - VRAM: 128 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 22:29:0
Disk Information: ℹ️
ST3250820AS Q disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (54.40 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.17) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
3 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.rim.BBLaunchAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.akamai.single-user-client.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
[running] com.vladalexa.MagicPrefs.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Itiva Media Accelerator UNKNOWN (missing value)
HP Scheduler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.0.49 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]
DFusionWebPlugin: Version: Unknown [Support]
CouponPrinter-FireFox: Version: Version 1.0.11
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 4.0.60129.0 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 [Support]
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Support]
User internet Plug-ins: ℹ️
fbplugin_1_0_1: Version: Unknown [Support]
Safari Extensions: ℹ️
AdBlock [Installed]
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
MagicPrefs [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 194.80 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 5
Oldest backup: 2014-03-02 09:36:21 +0000
Last backup: 2014-11-02 19:55:00 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ℹ️
      8% DashboardClient
      2% WindowServer
      1% MagicPrefs
      0% hidd
      0% fontd
Top Processes by Memory: ℹ️
279 MB com.apple.WebKit.WebContent
215 MB Finder
176 MB DashboardClient
163 MB softwareupdated
107 MB mds_stores
Virtual Memory Information: ℹ️
376 MB Free RAM
1.84 GB Active RAM
1.47 GB Inactive RAM
558 MB Wired RAM
6.96 GB Page-ins
130 MB Page-outs
Diagnostics Information: ℹ️
Jan 13, 2015, 05:43:57 PM /Library/Logs/DiagnosticReports/Safari_2015-01-13-174357_[redacted].hang
Jan 11, 2015, 06:11:21 PM /Library/Logs/DiagnosticReports/com.apple.photostream-agent.ImageConversionServ ice_2015-01-11-181121_[redacted].cpu_resource.diag [Details]

Most likely, you're getting a network address from your router. The address assignment ("lease") expires, and has to be renewed, after a certain amount of time, which might be one hour or one day. The lease expired without being renewed because the device was offline at the time. Meanwhile, the address was leased to another device on the network. When the first device comes back online, it still has the address that's now also leased to the second device. Depending on what kind of router you have, the conflict may resolve itself automatically. If not, then from the menu bar, select
           ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the TCP/IP tab. Now look at the menu labeled Configure IPv4. If the selection in that menu is Using DHCP, click the button labeled Renew DHCP Lease. Test.
Less likely, you have a network address that you assigned yourself, and another device is assigning itself the same address. In that case, the selection in the Configure IPv4 menu will be either Manually or Using DHCP with manual address. This kind of conflict won't be resolved automatically. You have the following options to resolve it:
Change the menu selection to Using DHCP.
Change the manually-assigned address to one that isn't being used by another device.
Change the address of the other device.
Which of these options you should choose depends on the details of why you're using a static IP address. Any change you make to the network settings must be applied before it takes effect. To do that, click OK and then Apply.

Windows updates won't install

Hello,
I have a remote user whose Windows updates won't install. He has a Dell laptop with Windows 7 Pro 32-bit. You can bring up the update windows and start the install but, at exactly 10 seconds, it just says "Updates failed" and doesn't really give
any more information.
I saw the Windows update service was stopped, I started it and that didn't seem to help. I also tried the update troubleshooter and that didn't do anything. I checked for malware and didn't find any, and he has plenty of disk space. I didn't see
anything in Even Viewer or Reliability Monitor either.
What could it be?
Thanks.
Chris Hansen

Hi Chris,
Firstly, please check if those Windows Update have already installed:
1. Open Windows Update by clicking the Start button. In the search box, type
Update, and then, in the list of results, click Windows Update.
2.In the left pane, click View update history.
3. Click Installed Updates at the top of the page, there check if any Windows Update installed recently.
If there is no any Windows Update installed, try to
reset the Windows Update component to check if it could resolve the issue.
Karen Hu
TechNet Community Support

Yosemite Won't Install (EtreCheck results)

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