"You already have wiring installed within your hom...

Hi. My installation date is in 3 days but I received an SMS from BT today, saying I already have wiring installed and that they will not come but they will activate my phone line via order a code that starts with VOL... After carefully looking around the house I found two sockets, one says BT and has a splitter attached to it, other says NTL, with a closed one next to i (also says NTL) which is connected to the old tenants Virgin broadband router with a white cable with round end - she cancelled her contract but left the device here. I'm horrible with these stuff, I have couple of questions:
1-I guess I should use the BT socket but what should I do with NTL one and the white cable with round end? Is it safe to pull the cable and put away the Virgin router? It looks like this: http://i.ebayimg.com/00/s/MTYwMFgxNjAw/$T2eC16ZHJF​8E9nnC8GrUBQsrNLi6G!~~60_35.JPG
2-How do I connect my new BT device to the socket? Is there a cable in the package I will receive?
3- Do I have to do something with the number starting with VOL or is it something BT does for me?
Thank you.

Hi sollinatri,
Thanks for posting. You'll receive all the cables and connections you require to get started. Just keep note of the VOL reference in case of any problems. You might want to contact NTL if you're removing their equipment ust to be on the safe side.
Cheers
David
BTCare Community Mod
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