You are not registered to use this service

We have everything with BT including a new TV box with netflix etc, which is currently at the end of the 14 day cooling off period. If the following problem isn't resolved today I will be considering cancelling the TV contract and leaving BT all together.
Our phone was working ok on the 15/4/2015. I tried to dial a local number last night (16/4/2015) to hear 'you are not registered to use this service please contact your service provider'. I dialled again with the area code, same thing. Also with national and mobile calls. We can receive incoming calls. I rang the Indian call centre who said there is no problem with the line or the account (which is in credit) it must be the handset. I am waiting for them to ring me back but having searched the problem online I think this will be to no avail. I have read about prefixing phone numbers with 1280 and this has worked when trying to ring my own mobile, so it can't be a problem with the handset, can it?
I've seen it could be a problem with Indirect Access IDA being removed from my account (no idea how this might happen). I also know that there was a major outage last week (around 6/4/2015) in our area which led to the freeview HD channels not being available. I had to reset our router which cleared the problem but were Openreach in our area doing something to the exchange boxes etc?
I need this problem sorting out A.S.A.P. please.

The fact that if you use 1280 it allows successful calls suggests your line is set as CPS , carrier pre select, if this has just happened it suggests a CPS provider has taken your 'line' for calls if not for line rental, but it's not properly set up otherwise calls would terminate it would just be billed by the mystery CPS provider
Have you had any approach by company's that sell this product ?, sometimes ISP's who's product includes calls can use CPS, if not, and you haven't been 'slammed' you need BT to set your line as non CPS , so BT handle your calls automatically without using 1280
This should be easy to get done, but the drones that answer the calls probably won't have a clue, hence the 'it must be your handset' nonsense they come up with, report the line faulty,don't accept an appointment, and insist they sent the problem to what was once called BT Operate, they look after the telephone exchange equipment and it's 'data',

Similar Messages

  • You are not authorized to execute this application in SAP E-Recruit

    Hi,
    We are getting the below error while going to recruitment page for recruiter:
    "You are not authorized to execute this application"
    At the same time when we check in SLG1, we get the below errors:
    No candidate could be found for US E0023127
    The error occurred in program CL_HRRCF_CANDIDATE============CM003 line 361
    Apart from this we are not getting any dumps/traces in ST22/ST05/ST01.
    When we encountered this error for the first time, we executed the report RCF_CREATE_USER in SE38 and the problem was resolved.
    We got the error again 2 days back, after that also it got automatically resolved. But, now we are getting this error continuously.
    We also tried re-executing the report RCF_CREATE_USER and HRALXSYNC but no use.
    The service user (for recruiter) is a reference user from RCF_CAND_INT.
    We have also tried giving different roles and authorizations to the user.
    SAP_ERC_RECRUITER_CI_4
    SAP_RCF_RECRUITER
    SAP_ERC_REC_ADMIN_CI_4
    SAP_ALL
    We are in ECC 6 EHP 6 and we have a standalone EREC system with ERECRUIT 617 SP3.
    We are stuck at this point in our EREC project.
    Kindly provide your valuable suggestions for this issue.
    Thanks in advance!
    Regards,
    Khushboo

    Hello Khushboo,
    the message you are getting is a bit misleading as it is the standard behavior of the quick search if the user you are logged in as recruiter does not have a candidate assigned. So the message in SLG1 points into the correct direction.
    I am not sure what you are meaning by "the service user (for recruiter)". Although table T77RCF_ROLE allows to specify a reference user for all roles in eRec only the entries for internal and external candidates are actually used. So the authorization assignment for the recruiter specific roles has always to be done directy for each user. A reference user could be overwritten / reset to RCF_CAND_INT by the ALE.
    What bothers me a bit is the user name and that you mention RCF_CREATE_USER and HRALXSYNC at the same time. This might be the reason for your issue. Looks like you created a candidate for a user using RCF_CREATE_USER which is later transferred in the ALE from HR Core to eRec. This was not a good idea. RCF_CREATE_USER is only for creating project users when the HR core to eRec and for special users who need a candidate while do not have an employee id in HR core (e.g. WF-BATCH). This is why I always recommend to use non-production user Ids for everyone during project phase. Its been quite a time some of my projects did otherwise and I remember a similar issue with one of the customer admins. Everytime data for the user / employee was send in ALE the candidate / user was messed up.
    Getting this fixed was quite troublesome. In the end we had to dump the original candidate. We deleted all records between candidate object, central person, business partner and person object in HRP1001. By that time the customer was still on the old ALE version so today I would also delete all entries in HRP558X infotype tables for the employee. Then I would first try to finger the employee id (e.g. change the name, save, directly change it back, save again ) so it is transferred during the nightly processing of the change pointers and put in the IDoc. If this is not working I would try to transfer it again using PFAL.
    Kind Regards
    Roman     

  • FR Studio 11.1.1.3 : You're not authorized to use this function...

    Hi,
    we have FR Studio (client, v. 11.1.1.3.0238 and Report Server v. 11.1.1.3.0.0301) distributed on Citrix terminal server (windows 2003 32-bit) and on latest 2 prod servers we have this error "You're not authorized to use this function. Contact your administrator." appearing.
    On QA server FR Studio works fine, we had an issue there when we forgot to set ports
    8295-8299 to "listening mode" = they were not defined on FR server's FR_servp.properties config files.
    This is also fixed on Prod FR servers and we have double checked firewalls are open.
    After adding them to QA FR servers we had no issues with FR Studio on QA, but on PROD the issue still exists.
    We have also checked that this shouldn' have anything to do with authentication.
    Odd thing is that we get at least partially same sort of error messages on both working and non-working FRClient.log files.
    On FRClient.log there are for example following records:
    08-04 09:26:11 ERROR ConfigResourceBundle     Could not find fr_configcache.properties file
    08-04 09:26:11 ERROR SerializableResourceBundle     Could not get registry instance
    08-04 09:26:11 ERROR SerializableResourceBundle     java.io.FileNotFoundException: C:\Apps\Hyperion\common\config\9.5.0.0\reg.properties (The system cannot find the file specified)
    com.hyperion.hit.registry.exceptions.RegistryException: java.io.FileNotFoundException: C:\Apps\Hyperion\common\config\9.5.0.0\reg.properties (The system cannot find the file specified)
         at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:158)
         at com.hyperion.hit.registry.RegistryConnection.getInstance(RegistryConnection.java:155)
         at com.hyperion.hit.registry.Registry.getInstance(Registry.java:309).....
    Caused by: java.io.FileNotFoundException: C:\Apps\Hyperion\common\config\9.5.0.0\reg.properties (The system cannot find the file specified)
         at java.io.FileInputStream.open(Native Method)
         at java.io.FileInputStream.<init>(FileInputStream.java:106)
         at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:151)
         ... 15 more
    08-04 09:26:11 ERROR HRResourceBundleFactory     Could not locate registry
    08-04 09:26:11 ERROR HRResourceBundleFactory     5500
    com.hyperion.reporting.util.HyperionReportException: Server not yet configured. Please configure the server.
         at com.hyperion.reporting.config.ConfigResourceBundle.<init>(Unknown Source)
         at com.hyperion.reporting.config.ConfigResourceBundle.getInstance(Unknown Source)
         at com.hyperion.reporting.config.HRResourceBundleFactory.getConfigBundle(Unknown Source)...
    That propably gives already an idea what FR Studio is logging.
    Does anyone have idea about this .properties file for frconfig cache?
    Should that be defined somehow during system configuration as we don't find that from any of our environments?
    Just for additional info:
    We have used following packages and installed HFM Admin Client, FR Studio and EPMA File Generator GUI.
    •     02. installer - V17382-01.zip
    •     03. foundation 1 of 4 - V17397-01.zip
    •     03. foundation 2 of 4 - V17369-01.zip
    •     04. architect - V17398-01.zip
    •     08. financial reporting - V17378-01.zip
    •     11. financial management - V17365-01.zip
    Patches:
    + hfm_11113_50-p9976978_111130_WINNT.zip
    + financial reporting_11113_20-p9657652_11113_WINNT.zip
    During the installation we selected:
    Foundation \
    Performance Management Architect\Performance Management Architect File Generator
    Financial Management\
    Financial Management Client
    Financial ManagementADM Driver
    Financial Reporting\
    Financial Reporting Studio Client
    I noticed that apparently no configuration was run neither in QA or in PROD, not sure though if FR Studio even requires that? HFM Admin Client does work on all environments Citrix servers.
    But in Dev and LAB where FR Studio is working fine - FRClient logs absolutely no recods at all and there we did run configuration to tell which SQL db is on background.
    Not sure though whether that config run has any significance for FR Studio.
    Sorry for extremely long story, but just in case if anybody has faced similar issues and whether there could be something with Windows server settings I should go and check?
    Btw... even adding this fr_configcache.properties manually (to try to highlight FR server name and port) it seems FR Client can't find the file.
    Br, MJK

    Denis,
    Thank you for the prompt reply.
    >
    Denis Konovalov wrote:
    > if those reports were saved with security - you're not goingt o be able to open them with Xi3.1 Deski.
    Forgive me for my mundane question but what does saving with security mean?
    Thanks

  • [HP Expert Day] "You are not able to restore this system with the media"

    Welcome to HP Experts day! 
    I've got a long-standing problem since last year. Let's see if you can solve this! 
     I'll get straight to the point : 
    I am unable to perform recovery on my system. This is the error message : 
    It's a USB recovery media created with the HP recovery media utility on the same laptop. Tested to work correctly before I sent it for RMA on my SSD. It initially was running on a micron SSD. When I got it back, it was a samsung SSD instead, according to some benchmark results. 
    Laptop : HP Envy Spectre XT 13-2018TU
    P.S I've already opened another thread on this last year. 
    http://h30434.www3.hp.com/t5/Notebook-Recovery/Unable-to-boot-from-USB-recovery-media/m-p/2197929#M1... 
    But they were stumped. 

    I had this exact same issue on a Spectre XT Pro Ultrabook. 
    The original SSD failed and I was sent a replacement, was fortunate enough to be able to create a Recovery USB stick using the wizard in Windows. When booting from USB I received the message "You are not able to restore this system with the media".
    SOLUTION: You must NOT use the Recovery USB stick in any USB3.0 port (labelled SS). Using another USB port prevented this exact error message from appearing and I was able to complete the system restore process.
    I hope this helps someone, I signed up and posted here especially for this reason!

  • Com.sap.aii.adapter.file.ftp.FTPEx: 550 You are not allowed to issue this

    hi All,
    We are getting below error while connecting to an FTP location through File Adapter:
    Message processing failed. Cause: com.sap.engine.interfaces.messaging.api.exception.MessagingException: An error occurred while connecting to the FTP server XYZ. The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: 550 You are not allowed to issue this command'. For details, contact your FTP server vendor.
    Also when we tried to connect to this FTP location through PI server we able to connect, but when we connect to it through channel we are getting above error.
    Please Help!
    Thanks,
    Mayank

    hi All,
    The usedid we are using to connect to FTP location has appropriate access to write(we have an receiver file adapter) the files, when we connected to FTP location from PI server using same useid(as used in channel) we are able to connect to FTP location and also able to write the file there.
    Now error soming is:
    An error occurred while connecting to the FTP server XYZ. The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: 550 Operation is not supported under Connect:Enterprise FTP server.'. For details, contact your FTP server vendor.
    Thanks,
    Mayank

  • When I try to launch terminal, i get an error "You are not authorized to run this applicationThe administrator has set your shell to an illegal value."

    When I try to launch terminal, i get an error "You are not authorized to run this applicationThe administrator has set your shell to an illegal value."

    If you'd asked a question in your original post it might have solicited more pertinent responses. As it is, you were stating a fact. No one knew whether you considered that fact a problem, or what you were hoping to gain by doing so.
    The simple addition of 'can anyone help me fix this so I can run Terminal' would have counted for a lot.
    As it is, your solution is likely to require the Terminal, so you're going to need to fix that one way or another. The simplest would be to create a new admin account (System Preferences -> Users & Groups) then log in using that account.
    Then try and launch the terminal. If that works the problem is specific to your original account and can likely be fixed via some command-line tweaking. I'd start with:
    dscl . read /Users/<username>
    (where <username> is the short name of the account having a problem). This will show the records in the directory data for your account, one of which will be UserShell. Chances are that value is invalid, or missing, and can be corrected via:
    sudo dscl . -change /Users/<username> UserShell <currentValue> /bin/bash
    (where <currentValue) is the current setting for UserShell) which will change the user's shell to /bin/bash (the default).
    Of course, you might already know this and already tried, but since you didn't say so in your original post it's worth checking.

  • I am being blocked from my "favorites"on my iPad 2 with the following....... You are not authorized to open this file. What do I need to do

    I'm being blocked from my favorites on my iPad 2 with the following........... You are not authorized to open this file. What do I do?

    I'm not sure whether you have tried the "usual" things:
    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Command+Shift+r to reload the page fresh from the server.
    Alternately, you also can clear Firefox's cache completely using:
    * "3-bar" menu button (or Tools menu) > Options > Advanced
    * Firefox menu > Preferences > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now"
    If you have a large hard drive, this might take a few minutes.
    (2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
    * right-click and choose View Page Info > Security > "View Cookies"
    * classic Tools menu > Page Info > Security > "View Cookies"
    In the dialog that opens, you can remove the site's cookies individually.
    Then try reloading the page. Does that help?
    In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
    You can restart Firefox in Safe Mode using either:
    * "3-bar" menu button > "?" button > Restart with Add-ons Disabled
    * Help menu > Restart with Add-ons Disabled
    Not all add-ons are disabled: Flash and other plugins still run
    After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
    Any difference?

  • Trying to open Terminal I get;You are not authorised to run this application. The administrator has set your shell to an illegal value.

    Hi There Y'all,
    I have recently downloaded MacKeeper. It ran OK for a bit, but has recently stopped allowing Internet security updates and switching on of the internet protection options.
    Asked for help at MacKeeper. Their initial advice did not work, so a very nice technician was going to remotely attempt to fix the issue.
    He however needed/still needs access to Terminal, a to me unbeknown Utility feature of my MacBook pro with Mac OS X 10.6.8.
    While attempting to open Terminal the following came up
    You are not authorised to run this application.
    The administrator has set your shell to an illegal value.
    Did do a diskverify permission and repair and restart.
    Did check my admin settings in advanced options and have the /bin/bash.
    Any advice anyone.
    Thanks.
    in site out

    After finally localing private/etc/shells through Go>Go to folder and replacing the empty shells with the shells~orig I have permission again to open Terminal. Thanks. Another step.
    (Why though can't I access  /private/etc/...  through Finder's search?)
    Should work but the file or folder needs to exists to access it.  If you typed in /private/etc/shells and the file wasn't there there's no place to access.  Certainly /private/etc was there so that would have worked.
    So what will happen by inputting the lines
    ls -Fvl /bin/bash
    ls -Fvl /etc/shells
    more /etc/shells
    into Terminal?
    Basically to find out what you already seemed to find out.  The first command was to display owner, group, and permissions of  /bin/bash and to tell me whether it still existed.
    Similarly for /etc/shells.
    And the last command would have just displayed what was in /etc/shells.
    By the way /private/etc and /etc are the same folder.

  • You are not permitted access to this workstation at the moment. Please contact y

    Showing error "
    You are not permitted access to this workstation at the moment. Please contact your IT administrator.
    This topic first appeared in the Spiceworks Community

    Showing error "
    You are not permitted access to this workstation at the moment. Please contact your IT administrator.
    This topic first appeared in the Spiceworks Community

  • "You are not authorised to control this computer"

    We have a new Mac that has been installed at a remote site, and I am trying to remote control this for the first time. I have added discovered this in ARD and can 'observe' the machine - but when attempting to 'control' it, I receive the message "*You are not authorised to control this computer*"
    I have checked the settings on the Network/Sharing screen, and 'all network users' are permitted to gain access.
    Anyone have any ideas?
    Many thanks -

    Oops... missed a setting in 'Remote Management' (Options).
    All sorted now - as you were.

  • How do I resolve: You are not permitted to open this document.  It may be assigned to another user."

    I am the only user on a computer, and have ordered two codes on line, and used them for a long time. Recently redid hard drive, and now I cannot open those two files only. I get the message:  "You are nbot permitted to open this document.  It may be assigned to another user."  I am the only user, and maybe the name of the computer is different. How can I resolve this by accessing what permission  and what user it is talking about.
    Thanks to anyone who may be able to assist.
    Gary

    Thanks for your answer, however the user currently have the next configuration to sales documents flow:
    Sales - A/R     Various Authorizations
    Sales Quotation     Read-Only
    Sales Order     Read-Only
    Purchase Order Confirmation     Read-Only
    Delivery     Read-Only
    Return     Full Authorization
    A/R Down Payment Invoice     Full Authorization
    A/R Invoice     Full Authorization
    A/R Invoice + Payment     Full Authorization
    A/R Credit Memo     Full Authorization
    A/R Reserve Invoice     Full Authorization
    Document Generation Wizard     Full Authorization
    Document Draft     Read-Only
    Document Printing     Full Authorization
    Dunning Wizard     No Authorization
    Execute a dunning run     No Authorization
    Sales Reports     Full Authorization
    Sales Analysis     Full Authorization
    Backorder Report - Selection Criteria     Full Authorization
    Checking the configuration, this user can create for example AR invoices, but could not see previous records and neither the created by him. Using the Open Item list, the user can see the documents but can not open it. In the other hand the system has not activated the data onwership function.
    Regards,
    Manuel

  • Re: HELP - "You are not registered for this servic...

    Hi could someone help me my mom is having the same problem but the phone help service just keeps insisting it's a physical problem with our equipment when we can receive calls and use 1280 to make out going calls. Please help my mom isn't very technical and I'm trying my best to sort it for her.

    Hi Sammymantha,
    I've started you're own thread as the one you've posted on was quite old. I'm sorry to read about the problem with your Mom's line.  Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll get this looked into. You can find the link by clicking on my username.
    Thanks
    Neil
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • HT4059 We are unable to download a book for purchase from the iBook store because it says you are not authorized to use the iBooks United States site and must use the Canadian site. How do we do this?

    We have always been able to purchase books from iBooks no problem but all of a sudden it says you cannot purchase this book as you aren't authorized to use the US store and must connect to the Canadian store. We cannot figure out how to do this. Help!

    Sign out and back into the device so you switch back to the Can account.
    iOS: Changing the signed-in iTunes Store account
              http://support.apple.com/kb/HT1311

  • You are not authorized to use transaction SFP

    Hello Experts, 
    I am not authorized to Run SFP T code in Quality system.
    There is an error when i am opening Adobe form on CRM Web UI. This is because Dynamic Function module call is giving Dump. I want to check the Form layout in Quality system and also the interface.
    There is one FM or Report program via which we can enter the SFP T code. Could any one tell me the name of this FM  ? or is it a Report Program.
    Error which i am getting while opening is as shown below.
    500 SAP Internal Server Error
    ERROR: Syntax error in program /1BCDWB/SAPLSM00000035 . (termination: RABAX_STATE)
    When i checked in the above program there is no error. But Dynamic FM Call triggers this.
    BR,
    Nikhil Kulkarni

    Hi Nikhil,
    Please ensure whether you are having necessary privileges from authorization perspective to execute the above mentioned T-code and if you had that, please request you to share me the error screenshot for further resolution to your issue.
    And also request you to check whether the above t-code is Valid or not and request any one of the SECURITY Admin to switch on the Trace during execution of the T-code to find out the exact authorization missing which is required for your functionality.
    Please do let me know if any queries.
    Thanks,
    Kumar

  • When trying to transfer an e-book I get an error message "Copy not allowed.  You are not allowed to copy this book.

    I am trying to copy a book from digital editions to my nook and am told "You do not have permission to copy this book".  Yet all I want to do is move a copy to read it.

    The publisher of the book seems to have restricted copying of the book on to other devices. Contact the book distributor.

Maybe you are looking for

  • Syncing multiple iPhoto and Facebook albums

    Hallo everyone... I'm using iPhoto '09 on 3 Macs under the same LAN. Every Mac is set to login to same Facebook account and post photos. In this scenario I have: • Mac A created a album and shared to Facebook • Mac B created a album and shared to Fac

  • Can't install Canon EOS Digital Solution disk

    Hi, Have got a problem installing 'EOS digital solution disk' which came with my Canon EOS 400D digital SLR camera. Here is a description of what happens: I click on 'CANON EOS Digital Installer' icon as instructed. First something called 'MasterInst

  • How to remove PDF Maker toolbars from Office/Word/Outlook ??

    Cannot find a solution for this anywhere: Using: - CS 3 Design Suite with Acrobat installed (going to Control Panel > Add/Remove/Change CS3, no options available for Acrobat, only install/re-install) - Office 2003. The annoying toolbar appears in Out

  • Programmatically enable Reader users to save form data.

    Hey. In Acrobat there is a function that makes you able to allow Reader users to enter data in a form, and save it. Its used by going to advanced > Extend features in Adobe Reader. The form im using is only a template, and this works for that single

  • HELP!!! Problem of Calling external Web Service from a Java Stored Procedur

    1.I read the topic on http://www.oracle.com/technology/sample_code/tech/java/jsp/samples/wsclient/Readme.html about Calling external Web Service from a Java Stored Procedur. 2.After I import .jar to Oracle what is required by the topic,som error occu