You can bridge the Fios Quantum Gateway Router

 Long story short. I could not figure out how to disable SIP on the Fios Gateway Router and some my Intercom Video Door station in use by my Control4 uses SIP. The router was causing conflicts and Control4 advised that SIP needs to be disabled on the router. Disabling SIP is a very common answer to people using IP based video conferencing or VOIP phones. That left me with 2 choices. Get the Fios Quantum Gateway to bridge and install my own router where SIP can be disabled, or get rid of Fios and use an ISP that does not require a combo "modem"/router. I didn't want to give up on Fios so easily. My installation was new and I am happy with the uptime and performance. I spent 2 days trying to get my Fios Quantum Gateway to Bridge.   I am writing this up so that someone else doesn't have to live the pain I've lived.  First up, after multple days of looking, their are limited instructions on getting the Fios Quantum Gateway router to bridge. The instructions you can find are for the Actiontec router. It's "almost" the same router but not 1:1. Most step by step guides say that the steps for the Actiontec will work for a FIos Quantum Gateway. That's not inaccurate, but isn't fully accurate either. Their are steps involved in the Acitontec instructions that do not apply to the Fios Quantum Gateway. First - this link is the baseline instructions I found that mostly work: http://www.dslreports.com/forum/r27666920-How-to-Make-Actiontec-MI424WR-Revision-I-Rev-I-a-Network All credit to the authors that came before me. I didn't discover these steps. I hijacked them and tested them with some revisions for a Fios Quantum Gateway router. I take not credit or responsbility for any action you take based on my post. It "works for me" and continues to work after 24 hours. My please note that I am using Coax/MoCa from the ONT to the Router and that Ethernet was not an option. I am going to repost the steps verbatim, but add some notes along the way where my experience was different in bold. I highly recommend you read the entire thing one time before starting with the step-by-step. You can replace the word Actiontech with Quantum Gateway in the below. Their are subtle differences in termonligy between the Acitontec and the Quantum. If you see a step in the guide and can not follow because your Quantum doesn't have the same display, you must find the nearest equivelement or ignore it entirelly. First get your Router and Actiontec set up like so: ONT -> Coax -> Actiontec Coax Port -> Actiontec LAN Port 1 -> My Selected Router WAN Port. Unplug the cable from the WAN Port, but keep it nearby. I was actually in LAN Port 1 on the Quantum Gateway but I don't think it will actually matter.
Now we need to obtain the WAN MAC address of each Router device.
For the Actiontec go to: Top Menu – Advanced – MAC Cloning – Set Mac of Device – Broadband (Coax). Here you should see the MAC Address, write this down on a paper or something. This is critical. You need to do this. Without the clone, I was unable to bridge. Note that I did not have to STAY cloned. I just had to clone until the lease expired even though I believe I had released the IP successfully. For your own router: You need to look this up yourself. The ASUS RT-N56U (w/ custom firmware) has a spot that just displays my WAN MAC address for me. I'm using an EdgeRouter from Unfi. Nobody can help you here except the forums for the router you are using because how you do this is different from router to router (generally speaking.)
Once you have both of these pieces of information, it is time to start.
1. Hardware Reset Actiontec Router I wouldn't do this. I didn't. I would actually save a copy of the configuration you have on the router before going any further, in case you have to hardware reset and restore your router.
2. Log into Router using [ admin/password ].
3. Change admin login info and set a different password. There should be a link on the side.
4. Top Menu – My Network – Side Menu – Network Connections – Network (Home/Office) – Settings – IP Address – Setto 192.168.x.1 where x is not used on your LAN – Apply
*NOTE*: Upon changing the default gateway IP of the Actiontec from 192.168.1.1 to 192.168.x.1, you will need to [ ipconfig /release ] and [ ipconfig /renew ] from Command Prompt, so your computer can quickly reconnect to the Actiontec. I changed this to 192.168.0.5 because my DHCP starts at 50. The Fios default is 192.168.0.1 and not .1.1.
5. Log back in to Actiontec router with new IP and new password you previously set.
6. Top Menu – Wireless Settings – Side Menu – Basic Security Settings – Wireless Off – Apply 7. Top Menu – Firewall Settings – Side Menu – General – Minimum – Apply
8. Top Menu – My Network – Side Menu – Network Connections – Advanced 9. Top Menu – My Network – Side Menu – Network Connections – Broadband (Coax) – Settings – Release – Apply
*NOTE*: If your IP address is not released properly you will need to wait 2 hours for your lease to expire or you’ll need to call Verizon Tech and get them to restart your system.
10. Broadband (Coax) – Settings – IP Distribution – Disable – Apply 11. Broadband (Coax) – Settings – DNS Server – No DNS Server – Apply 12. Broadband (Coax) – Settings – IP Address – No IP Address – Apply
13. Top Menu – My Network – Side Menu – Network Connections – Network (Home/Office) – Settings – IP Distribution – Disable – Apply 14. Network (Home/Office) – Settings – DNS Server – No DNS Server – Apply 15. Network (Home/Office) – Settings – UNcheck Box to Left of Wireless – Apply
*NOTE*: The old guide will tell you to uncheck the box to the left of “Coax” here. Unfortunately, in the Rev. I, Ethernet and Coax are stuck together as “Ethernet/Coax” and you can’t split the two. If you uncheck the box to the left of “Ethernet/Coax”, you will lose connection with the Actiontec Router and you will be forced to hard reset and start all over again.
16. Network (Home/Office) – Settings – Check Box to Left of Broadband (Coax) – Apply 17. Network (Home/Office) – Settings – Check STP Box to Right of Broadband(Coax) – Apply The Quantum Gateway didn't have an STP box to uncheck. I ignored this step with no adverse effects. 18. Network (Home/Office) – Settings – Network – Broadband Connection – Apply
19. Top Menu – Advanced – MAC Cloning – Set Mac of Device – Broadband (Coax) Using the information you gathered at the beginning: a. Set the WAN MAC of your selected Router to the MAC address listed here. b. Set the Address here to the WAN MAC of your selected router that will be connected to the Actiontec to avoid conflicts.
20. Plug the cable from Actiontec LAN Port 1 to your Routers WAN Port. Your router should be getting a WAN IP from Verizon. Test to make sure your WAN is established and that you can connect onto the internet, browse pages. Run a speed test to make sure everything is peachy.
*NOTE*: If your router did not get a WAN IP, you have a problem. I would recommend trying to re-trace your steps to see if you missed anything or just start all over and hard reset. :\
21. If everything worked out fine, connect a cable from your Router’s LAN Port 4 to the Actiontec LAN port 4. Again, I was using Port 1. But it shouldn't matter. I haven't tried other ports.
22. Power cycle your STB if you wish. You should see your STB show up in your DHCP list and it should be getting VOD/Widgets. This wasn't neccessary for me as I don't use Verizion TV service. Your millage may very. -V

NOTE: about bridging the Quantum Gateway G1100 Information about this is in DSLReports.com - Verizon FiOS FAQ.  SEE: Verizon Online FiOS FAQ -> 3.2 Moca -> Can I get an ethernet connection in a room with only coax? There is a list of instructions for bridging routers, but the Verizon Quantum Gateway is not included there. Follow down the instructions and at step 2.5 here is added information that is not in the FAQ yet. 
Instruction 2.5...
2.5a) The Verizon Quantum Gateway G1100 is slightly different from the Actiontec MI424wr. If your primary router's broadband connection is provisioned over coax, you need to disable the remote router's coax WAN connection to prevent it from attempting to become the primary router. If your broadband connection from the ONT to your primary router is ethernet, this step may be unnecessary.
Click on the MY NETWORK icon at the top.
Select NETWORK CONNECTIONS from the menu on the left.
If you’re using the Verizon Quantum Gateway G1100 as the remote router the Network Connections panel will show Broadband Connection (Ethernet/Coax) instead of Broadband Connection (coax).
Click on Broadband Connection (Ethernet/Coax)
The next panel displays Broadband Connection (Ethernet/Coax) Properties as its title. There is a Disable button at the top of the panel. There is also a Settings button at the bottom of the panel. You will come back to the Disable button.
Click on the Settings button.
The next panel displays the same title as the prior panel: Broadband Connection (Ethernet/Coax) Properties
In the middle of the panel next to the heading Enable/Disable Coax Link: there is a button labeled Disable.
Click on Disable.
Click on the Apply button at the bottom of the panel.
You will be taken to the Broadband Connection (Ethernet/Coax) Properties panel that you saw before.
At the top of this screen there is a button labeled Disable
Click on Disable
Click on the Apply button at the bottom of the screen.

Similar Messages

  • Fios quantum gateway router problem

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    Solved!
    Go to Solution.

    Your problem may be that you didn't release your WAN IP address before switching routers.  It's necessary to do so. 
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    http://forums.verizon.com/t5/FiOS-Internet/How-am-​I-able-to-change-my-ip-address/m-p/703336#M47733
    After releasing your WAN IP, wait about 10 minutes and then fire up the Quantum router.  You should have a new WAN IP address and be connected back to the Internet. 

  • Inaccurate Shipping and Handling Charge for New FIOS Quantum Gateway Router

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    I think everyone who has ordered this router has seen this issue.
    Have you tried calling Verizon?
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    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

  • FiOS Quantum Gateway Router - Intermittent Dropped Connections

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    Solved!
    Go to Solution.

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  • FIOS Quantum Gateway Router

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    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

  • FiOS Quantum Gateway - Edit Port Forwarding Entries

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    toxicman wrote:
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    Can't sort tables
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    Am I missing something?
    You don't mention what router it is you have.
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  • WiFi extender with FIOS Quantum Gateway

    Hi, I have a Netgear WN1000RP wifi booster that worked fine with my old Verizon modem/router.  I recently got the new Verizon FIOS Quantum Gateway G1100 router, and the wifi booster no longer works.  I read on another forum that this could be due to the MoCA standard being different.  The G1100 supports MoCA 2.0; whereas, most boosters only support MoCA 1.1.  According to the G1100 user manual, the G1100 supports MoCA 1.1 also, but I don't know how to set it to use MoCA 1.1 instead of MoCA 2.0.  Does anyone know?  Has anyone else found solutions for using a wifi booster with the G1100?  Thank you!!

    I am also having a similar problem. My older third generation router plays and communicates nicely with my MoCA modems around the house. They are a bit older (and I'm not sure how easy it is to get MoCA 2.0 equipment anyway), so they are probably the 1.1 standard. The new G1100 doesn't see them at all though everything else works. I assumed from the manual that 1.1 support is automatic and couldn't find anything in the configuration menus to make it downgrade to 1.1. Perhaps it is a bug in the firmware or hardware. It would be interesting to hear if others have gotten the G1100 to work with older MoCA equipment.

  • Verizon quantum gateway router and 2 Xbox ones nat type open?

    Hello, so Verizon sent me there new router quantum gateway, I have 2 Xbox ones. Upnp is enabled and I have both xbox ones set to static ip. I have one xbox in dmz and the other xbox has all the ports forwarded udp 88, 3074, 53, 500, 3544, 4500, tcp 3074, 53, 80. Both Xbox ones in settings / network show nat type open but in call of duty advanced warfare multiplayer/ xboxlive screen. what ever Xbox one turns on first says nat type open and the other says moderate. Hopefully someone here can help cause I can't find any information anywhere and Verizon technical support has no clue
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    Hi you need to do two things
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  • Verizon Quantum Gateway Router settings issue related to printing and wifi cameras?

    Hi,
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    I had a wifi network running at my house with a PC, Laptop, 5 iphones an iPad, and an XBox all running with no issues..  I got the "Upgrade" of the Gateway router and I can connect those devices to the network but WiFi printing is screwed up and Air Printing the apple devices is totally dead..  cannot see the printer.  The customer support are completely a waste..  they suggested I pay for "Premium Support"  At this point I've invested a solid 10-15 hours trying to get this setup and talking to Verizon and its just a mess. 

  • FIOS Quantum Gateway and Actiontec WCB3000N Wireless Network Extender

    I purchased the Quantum Gateway router as I was told that it would provide better coverage in my home but have been disappointed so far.  As a result, I purchased the Actiontec WCB3000N Wireless Extender.  When I connect the exytender, it works great for about an hour, then I lose WIFI throughout the entire house.  When I unplug the extender, I get wireless back.  It seems that the extender is causing some kind of intereference, but not immediately.
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    Ed

    I disagree with etkastor's advice.
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  • Quantum Gateway Router - Local DNS not working

    I just installed the Quantum Gateway Router, and I can't seem to get local DNS (i.e. user defined DNS entries) to work correctly.   I'm able to make user-defined entries under Advanced->DNS Server, but the when I attempt to ping the entries, from any machine on my LAN/WLAN, the entries are not resolved.   Has anyone else run into this problem?
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    Solved!
    Go to Solution.

    That is correct.  that would be the address for the dns resolver that is handed out for dhcp connections.
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  • Quantum Gateway Router on sale for $99

    Verizon currently has the Quantum Gateway Router on sale for $99 until 1/17/2015.  Details are here:
    http://campaign.verizon.com/fiosquantumgateway/?My​VzSPLDEALS=WIFI_ROUTER
    Enjoy.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

    Figures.. I'm just now seeing info on the "new" Quantum Internet Router which triggered me to do some web research and low and behold, Verizon had a half price "promo" sale, but never told me about it! No email, no notice, etc.. Until the "promo" was over.. Bottom line I would of upgraded a second time buying their new router but being a longterm customer and buying the last (rev I) Advanced router about a year ago, I refuse to pay $199.00 for a second upgrade to a wireless router in less than two years.. You know, I just upgraded to a Quantum TV too in December and no one mention or offered the "Quantum" Internet at the same time.. And the DVR playback function takes 20-30 seconds for the recorded video to start playing.. UGH!
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