You cannot cancel a change request with status New.

We're just starting to dive into SCSM. We created a test Change Request and now want to delete / cancel it. When we try, we get a message
"You cannot cancel a change request with status New."
Is there an easy way to remove this?
Orange County District Attorney

Hi, a Little late but..
This is a problema from your 3 scsm services, maybe in your principal or secundary server. You must to restart services in an special order and delete application cache.
Please review
http://www.systemcentercentral.com/scsm-2012-tip-all-workflows-stuck-in-new-status-and-never-completing-issue-and-workaround/
it Works!
If you have principal and secondary do it in both servers.
I think this problem is for bad performance in databases and application, so review your hardware design, and logical, so review workflow performance too.
For items when state new, you must change it to inprogress with smlets

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