You cannot use business partner ......(b2b)

Hi experts!
Then i try to create a order on b2b shop - i receive error:
"You cannot use business partner NNNNNNNN".
Someone tells an idea on how to solve it?
Thanks in advance.

Hi Mark.
Log:
Dec 24, 2010 10:46:23... SAPEngine_Application_Thread[impl:3]_7 Debug   com.sap.isa.backend.crm.WrapperCrmIsa                                  ::CRM_ISA_SHIPTOS_OF_SOLDTO_GET:: - IN: INPUT * IV_CATALOG='ZZZZZZ' IV_DEL_SHIPTO_BUFFER='' IV_GET_DEFAULT='' IV_PROCESS_TYPE='' IV_SHOP='ZZZZZ' IV_SOLDTO='22222222' IV_VARIANT='ZZZZZZ'
Dec 24, 2010 10:46:23... SAPEngine_Application_Thread[impl:3]_7 Path    com.sap.isa.backend.crm.WrapperCrmIsa                                  Exiting method
Dec 24, 2010 10:46:23... SAPEngine_Application_Thread[impl:3]_7 Error   com.sap.isa.businessobject.header.HeaderSalesDocument                  Backend Error: You cannot use business partner 22222222
But in GUI for this user - se37: CRM_ISA_SHIPTOS_OF_SOLDTO_GET
Tables ET_RETURN - empty.
May be problem in java ?
Regards.

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