You charced me 6.99 for one playrix game i want to cancel this one,b

because you charced me 6.99 for this game ,because i was ordering from the app store the games i want and paayed 13.95 dollars.
because i could not play your game .every time i want to play it the sign comes on pay.so please cancel ,my 6.99 cents.best regards rosmarie lefebvre
i get in touch with my mastercard to elimenate this 6.99.

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you've been overcharged or if the app isn't working (and you've tried contacting the developer and not had a response) then to contact iTunes Support you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that purchase and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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