You did not get my point!
I think you did not get the point!
I mean that every thing is ok on settings, but when i back up the contact from the phone to uploaded in the icloud.com
I go directly to iCloud and no contact inside it!
My que is how to upload the contacts from my iphone 5s to my account on icloud.com?
I believe I understood you, but back up has nothing to do with whether you can sync contacts or not.
Contact syncing requires you enable syncing at settings > iCloud > contacts, if that isn't working follow my previous suggestions.
You can't visit iCloud.com from a mobile device.
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TS1702 Did not get the points I payed for
Hey I need help I purchase gold coins for the game
Door slammers drag racing it was 20 gold coins for 4.99
the money was taken but I never got the coins so any help
would be great thanksWhat device is the AirPort Express using?
The Express can extend a wireless network created by another Apple AirPort Base Station, by receiving its wireless signal and re-transmitting it, thereby making your wireless coverage area greater than would be possible with only one AirPort Base Station.
Strictly speaking this is not "amplifying" this signal, nor is it possible to do so. The wireless transmitters are already using the maximum power permitted by regulatory agencies. -
Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod
Best thing would be to call Apple up again, and let them what has happened and they'll help you!
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I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?
I've tried, said they could not help and I should get in touch with the USA App Store. But the problem of getting in touch with the App Store USA is the only option I have on the phone, and my English is not very helpful. Therefore needed a complete address e-mail.
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I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!
Web Premium does not contain AI.
Mylenium -
I did not get the balance you have purchased
You purchase the balance of international calls, but I did not get so far attic
Billed To:
george *****
USA
Order ID: ******
Receipt Date: 12/25/14
Order Total: $6.40
Billed To: Store Credit
Item
Seller
Type
Unit Price
Voxox - Call, Text, SMS, Fax, Translate, $4.99 Credit
Report a Problem
TelCentris Inc
In-App Purchase
$4.99
Voxox - Call, Text, SMS, Fax, Translate, $0.99 Credit
Report a Problem
TelCentris Inc
In-App Purchase
$0.99
Subtotal:
$5.98
Tax:
$0.42
Order Total:
$6.40
<Personal Information Edited by Host>Hello wssouf761,
Thanks for using Apple Support Communities.
If you have not received an item that you have purchased from the iTunes Store, please use the link to Report a Problem with the purchase. To learn more, please see the information in the article below.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Take care,
Alex H. -
Did not get my pre order points (best buy rep help me)
Didn't get my pre order points of 500 for shadow of morder today and also never even got a couple or 25 bonus points for reviews last month
Solved!
Go to Solution.Hi aaronc80,
It’s great to see that you’re taking advantage of the My Best Buy bonus points for reviewing products on BestBuy.com! I also appreciate you pre-ordering your games at Best Buy. With that said, I do apologize for any confusion you’ve endured if you’re not seeing points for both the reviews, as well as the Get $10 promotion.
Both of these promotions usually take up to 20 days for the points to appear on your account. Shadow of Mordor came out 9/30, so it may be a few days yet before you’ll see those points. In regards to the product reviews, there are a few reasons you may not see your points, aside from the fact that it can also take up to 20 days. First, the review must be approved and published to receive the points. Also, a maximum of 8 reviews (total 200 points) will be awarded per calendar year per member. Lastly, your My Best Buy membership does need to be attached to your BestBuy.com account to receive the points.
I’m hoping these details help clear up why you’re not seeing any points yet in these two instances! Please don’t hesitate to send me a private message if you’re not seeing the 500 points from your Shadow of Mordor pre-order after 20 days of having picked up your copy, or it being shipped.
Thanks,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message -
Did not find EXT_REFERENCE_ID pointed to by field C1_EXT_REFERENCE_ID
I have WebLogic 32 bit installed on a Windows XP 32 bit platform. And CCB V2.2.0.
Upon startup in WebLogic, I get the following error message in the Domain Diagnostic Log file of Web Logic;
101162 User defined listener com.splwg.base.web.startup.SPLWebStartup failed: com.splwg.shared.common.LoggedException: The following stacked messages were reported as the LoggedException was rethrown: com.splwg.base.web.startup.PreloadLoginInfo.preloadFieldMetaData(PreloadLoginInfo.java:150): Unable to preload navigation keys and web pages com.splwg.base.support.context.SessionExecutable.doAsReadOnlyInCurrentSessionIfAvailable(SessionExecutable.java:54): Error caching field metainfo com.splwg.base.web.common.FieldMetaDataRepository$FieldRetriever.execute(FieldMetaDataRepository.java:99): Caught exception from SessionExecutable.execute() The root LoggedException was: Did not find base field 'EXT_REFERENCE_ID' pointed to by field 'C1_EXT_REFERENCE_ID'.
A user, ChesPlay, suggested that I install FrameWork Service Pack 10 from the Oracle MetaLink site. *(ChesPlay...thanks for your help!)*
I completed the install yesterday, but still get the same error.
First, I verified that I had already installed the Prerequisite Single Fixes 7195518. 7012092, 7284592 per SP10 install instructions.
Second, I installed the Prerequisite Single Fix 10124173 before installing Service Pack 10.
The following are the last few bug installations from Service Pack 10 and these are from my <SPLBASE>\etc\installed_fixes.txt file (I included these to show that SP10 installed OK);
10215923
10424723
10262588
10333081
11069455
10374823
10428564
11682732
9943861
9843154
10235499
I queried the ci_ut_instl database table to show the last few database updates that were installed from Service Pack 10;
10270627
9442145
8632929
10183805
8486799
9947280
10116686
ChesPlay, you asked if I had installed DB SP1, and I am thinking that this would be included inside the DB SP10 that I just installed. There was a database upgrade in FW SP10. I queried some defects that would have been corrected around the time we did the initial install and installed FW SP1, and those DB corrections are;
SR_NO
6089943
6320038
6508751
6690631
6732352
6741522
6746717
6752806
6753590
6762978
6769161
6769237
6779293
6779801
6781657
6818630
6823390
6849474
6852874
6870669
6906144
6939345
6941618
6979608
6995839
7003470
7014765
7026277
7381045
7381047
7381055
7381058
7382787
7384954
7388487
7391086
7391288
7407889
7413910
7418119
7428875
7438467
7441512
7448408
7456024
7462902
7484097
7493378
7494737
7500660
7503581
7509645
7527185
7534015
7568961
7569426
7582167
7588967
7592708
7594026
7599841
7599984
7613246
7616144
7624052
7633553
7635383
7649695
7677265
7679057
7026919
7037953
7111539
7233235
7256221
7293343
7310420
7322924
7332542
7357736
7503171
7503377
7510815
7520424
7568016
7593173
7594038
7671757
7827664
8251286
8260929
8268874
8273106
8291086
8392040
6937115
6979711
6999033
7041838
7109393
7175088
7176465
7189056
7189062
7189066
7228406
7240901
7247174
7247901
7253983
7254315
7259747
7263367
7275778
7277602
7279706
7281406
7281654
7286107
7288370
7298418
7316562
7316681
7323846
7332558
7332907
7344408
7346424
7353257
7356312
7357247
7359107
7375159
7381041
9300696
9309747
9340118
9395985
9400236
9492363
9526408
9647138
9654108
9664482
9698293
9709303
9712403
9825630
7679562
7687196
7687438
7687453
7710475
7774775
7811967
7831369
7911307
7924667
8206476
8226523
8235853
8256491
8273340
8280748
8284128
8289639
8292263
8301127
8307872
8321198
8339901
8344477
8350640
8350682
8403219
8426144
8426309
8443509
8445514
8445531
8484901
8490758
8496724
8503323
8532198
8546929
8568639
8569825
8572542
8574743
8593280
8595554
8596468
8603598
8603640
8619605
8628607
8631398
8654780
8676657
8710499
8734027
8743059
8743999
8811818
8958357
9017242
8738911
8754679
9006753
9032536
9104466
9110525
9124362
9131056
9211751
9213966
9267200
9280101
9290639
I am headed to MetaLink now for further research on the "Did not find EXT_REFERENCE_ID pointed to by field C1_EXT_REFERENCE_ID" message to see what else I might need to install. I'll update this thread if/when I figure out the problem.
Chesplay if you have another idea, or believe that there is a seperate DB SP1 on MetaLink, please advise. I was not able to find a seperate DB SP1 on MetaLink today. Thanks!For me even the issue was solved when i apply the db portion of patch 7009370. But when i log in to the application i could see ablank pages, the menus were not loading up and i was getting error:
SYSUSER - 313876-67-1 2011-03-05 23:12:11,721 [[ACTIVE] ExecuteThread: '2' for q
ueue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.dynamicui.NavMetaDataH
older) Error getting navigation info for navigation key userPortalPage
SYSUSER - 313876-67-1 2011-03-05 23:12:11,737 [[ACTIVE] ExecuteThread: '2' for q
ueue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.dynamicui.XSLTExtensio
nHelper) XSLT Extension error getting program component meta data for userPortal
Page
file:/C:/spl/CCBDEMO/splapp/servers/myserver/tmp/_WL_user/SPLWeb/yge362/war/WEB-
INF/uiXSL/tabMenu.xsl; Line #279; Column #116; com.splwg.shared.common.LoggedException:
The following stacked messages were reported as the LoggedException was rethrown
com.splwg.base.web.dynamicui.XSLTExtensionHelper.privateProgramComponentExtensio
n(XSLTExtensionHelper.java:66): XSLT Extension error getting program component m
eta data for userPortalPage
The root LoggedException was: Error getting navigation info for navigation key u
serPortalPage
file:/C:/spl/CCBDEMO/splapp/servers/myserver/tmp/_WL_user/SPLWeb/yge362/war/WEB-
INF/uiXSL/tabMenu.xsl; Line #279; Column #116; java.lang.NullPointerException
To overcome the above issue i applied the db portion of the patch 8608149 by following below steps:
1.
DELETE FROM CI_UT_INSTL WHERE SR_NO LIKE '8608149%';
DELETE FROM CI_UT_INSTL_DTL WHERE SCRIPT_FILE_NAME LIKE '8608149_RS1%';
COMMIT;
2.Apply the patch 8608149. -
ERROR: "You did not complete the entire form. Please enter your country."
When I tried to download a song tonight, I got a message that said that my billing info had changed and that I needed to verify it before I could purchase any music. On the "Edit Payment Information" page, I put in all of my info (my address was missing), and hit done. I get the error: "You did not complete the entire form. Please enter your country." Well, the country field is not editable, and but it says "United States," which is the right country. I can't get passed it, so I can't download anything. I'm running the latest version of iTunes... but I haven't purchased anything since.
The other thing that concerns me is that I didn't change any billing info, so this is a bit strange. Does anyone have any ideas of what's going on? Thanks!!Just in case this ever happens to anyone else, here is how to fix the problem (THANKS, ITUNES SUPPORT)!!
1) Sign out of the iTunes Store by choosing Sign Out from the Store menu in iTunes.
2) Visit Apple's My Info website:
http://myinfo.apple.com
3) Choose your country and preferred language. Then enter your iTunes Store account name and password and click Continue.
4) Choose Address Book from the menu on the left. On the Edit Address Book page, look at your shipping addresses at the bottom. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit.
5) Now choose Phone Numbers from the menu on the left to look at your phone numbers. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
6) Make any other necessary corrections, then click the Save Changes button.
7) Click Log out in the upper-right corner.
When you make your next iTunes Store purchase, you will be asked to review your billing information. At that point, you can change your information or simply click Done. After that, you should be able to purchase items. -
Hello, I am running a Mac book pro soft. 10.5.8 version. Since June the current year I did not get any updates for the software or any kinds of the other application, in my opinion that's weird for such a company.
The problem that I have now is with the Iphone 5 which is not supported for the current Itunes and I can not download the Itunes 10.7 version. What I supposed to do in this case because I can not syncronize at all.
Please give me a hand as soon as possible.
Many thanksMac OS X 10.5.8 is years old, 3 major versions out-of-date and unsupported at this point. You will never get any further updates for 10.5.8, and more and more applications will stop supporting 10.5.8 as time goes on. As mende1 points out, you can buy Snow Leopard (Mac OS X 10.6), which will let you use your new iPhone with your computer, but you need to make sure your computer's hardware is supported. See the system requirements for Snow Leopard:
http://support.apple.com/kb/SP575
If your computer cannot run Snow Leopard, you will need to either buy a new computer or abandon any thoughts of syncing the iPhone with that computer.
Also, note that you'll get far better integration of your iPhone and your Mac if you're using Lion (Mac OS X 10.7) or Mountain Lion (Mac OS X 10.8), which are required to use iCloud. Of course, the requirements of those systems are even steeper than those of Snow Leopard:
http://support.apple.com/kb/HT4949
http://support.apple.com/kb/HT5444 -
I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
how do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?
Hi MrRhea,
Welcome to the Apple Support Communities!
It sounds like you have photos in your Photo Stream that you would like to download. The photos are not actually stored on your Apple TV, it sounds like they are being displayed from your Photo Stream. Please read over the attached article for information on your Photo Stream and how to download these photos.
My Photo Stream FAQ - Apple Support
Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
On your PC with My Photo Stream on in the Control Panel, all of your photos will import intoC:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream
Best regards,
Joe -
Can I get a refund if purchased a iBook I did not want or I did not get a complete download?
Can I get a refund if purchased a iBook I did not want or I did not get a complete download?
I'm looking for similar info. I purchased an iBook that no matter how many times I downloaded it, it looked like crap and/or crashed the iBooks app so I want a refund. Did you find anything out?
-
I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not? How do i get back my old contact in my phone?
Your entire second paragraph is so confusing I am going to ignore it.
But I may be able to answer your first and third paragraphs, which seem to address the same question.
I wonder where your iPhone states it was backed up yesterday. I am going to assume that you see this under Settings > iCloud > Storage & Backup.
If that is true, then the backup from yesterday is in iCloud. The one and only way to restore an iCloud backup is to do this on your iPhone:
Settings > General > Reset > Erase All Content and Settings
That will cause your iPhone to begin a setup process. As part of that process, assuming you enter the same Apple ID you used when you created the iCloud backup, you will be offered the opportunity to restore from it. -
The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through and re-
To restore from an iCloud backup you have to erase the phone and start over. To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup. There is no other way to do this.
Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish.
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