You do not have any purchased apps available to download, you do not have any purchased apps available to download, you do not have any purchased apps available to download
I get this message when I go to the App store and redownload an app I already had. This is after the iOS 5 update.
I get the same thing, I am from Hong Kong and it is the same for both my US account and HK account.
Similar Messages
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You have not yet purchased any apps.
Well, the app store this morning is not showing any of my purchases (from any computer) and I need to reinstall one of them immediately to continue working.
Called support andthey wanted to make me pay for a support fee.
Was asked how many appso I purchased (not something I keep in my head so I gave my best guess)
Complained about paying a fee for something Apple is responsible for.
Put on hold to await feedback from senior advisor.
Was told to go to https://expresslane.apple.com/ to fix issue.
Got automated reply saying I'll get a response within 24 hours (and I need the app now)
I miss my personal installers.
Still waiting....
Hope this helps.Yep. Mine have all gone in the app store under "purchased"
It says "You do not have any purchased apps available to download" which is a load of **** and bill. I just deleted a paid app by accident and went to the app store and clicked purchased and it's completely empty. Same goes for my iPhone. -
Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X which I have already paid for. Any ideas to retrieve this?
When you submit a podcast you should get an email acknowledging the submission. If you subsequently submit it again you will get an error message saying that it's already been submitted.
It then has to be assessed by a real person, which can take some time - a couple of weeks seems to be common, but it can be longer: however since March seems an unreasonably long time.
When it's accepted (or rejected) you should get an email saying so, in the first case giving you a link to the Store page.
More than that I can't tell you: obviously I don't have access to the inner workings of the Store. You could try asking Support, but I have to say you probably won't get a helpful answer. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them. -
I just did a software update today and also changed my Apple ID password at the same time.
Now when I log in to the App Store, all of the apps that I previously purchased are gone.
They were there when I first went in to the store and as soon as I viewed my account information and then clicked back on the purchased tag, everything was gone and the message states "You have not yet purchased any apps."
Any suggestions?Thanks Carolyn... I tried that but they are still not showing up. I ended up going to their support page and filled out a form with a description of the problem. I hope that I get a response soon.
Just in case, the link for the form is below.
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing -
I can't get any updates for my apps. I can't connect apps to Facebook and I can't even play some game they won't load all because iTunes must have been trying to take funds for a purchase. Although it doesn't tell me what purchase. Just that I owe them 4.98. I've written to them ten times and can't get them to understand this simple fix.."take your money". I even went as far as making a call to Apple which is no longer covered under my terms. 35.00 for a phone call. Only to find out it iTunes holding up everything with both my iPhone 4Gs and my iPad 2.
iTunes is telling me all this crap but not taking the money. I'm pretty clear as to what the problem is. But for some reason they just can't understand me.
So, how do you send iTunes 4.98 to clear your account? You can't.....I can't even purchase anything until they take the stupid money and hold off my account. But I'm getting no where with any of the people at iTunes. It sure seems simple to me but I guess it's not for them.
Anybody know what I can do????
Thank you,
Michelem0918Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?
Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928 -
'You have not yet purchased any apps' message in my purchased window?
'You have not yet purchased any apps' message in my purchased window? tried signing out and signing in again and restart..
This was because I had created a second account after total reinstall of the HDD at Genius session. Once I had reverted to my initial account all was revealed. Although I was told this was needed I had forgotten this step after my Genius session.
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You have not purchased any apps
My App Store is showing "You have not purchased any apps."
I just installed Mountain Lion and tried to log in with my account on my husband's computer to install it there, but is gave me the above message. I logged out and came back to my computer and logged out there, thinking that was the problem. I logged in on his again, but got the same message. Now, when I log in on my computer I get the same message here too.
Please help!Open app store look in the Store menu, view you account, and check for "hidden items" they may be there, that's were mine was when I couldnt find it !
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I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?
I've tried, said they could not help and I should get in touch with the USA App Store. But the problem of getting in touch with the App Store USA is the only option I have on the phone, and my English is not very helpful. Therefore needed a complete address e-mail.
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Ooops I put the lot in the strap line!
My printer crashed mid printing photo. Printer works OK in other apps. Now locked out in PhotoshopCC with error message: There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
I would be grateful for help!! Obviously...Probably best to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Hello.i have 6 $ on my apple ID.but i can not purchase any app from the US appstore.can not you halp me anything?thank you in advance
Not a good idea on a Public Forum.
Kaxuchelaa wrote:
I can give you my apple ID and password...
This is a user to User Technical Support Forum provided by Apple.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
If this continues, with the competition in the smart phone/android market, South Africans will start to can Apple devices due to the pathetic App Store for South Africa. The most popular games and Apps are not available here and until Apple get smart and make a Global Store for purchases not matter where you are in the world, Apple will continue to loose support. I have everything Apple, but am tired of the run around to try and buy good Apps.
If you will allow me to say so ... Calm down.
It really isn't the fault of Apple. The developers of apps, the writers of music and of books all have copyright or exclusivity deals through agents in order to market their creations.
These arrangements are usually conducted on an individual national basis and as a result what would be allowed in one country is not allowed in another if that is what the agent wants.
Apple has to negotiate through this mire to get the best deal it can yet always accepting that many other interested parties want similar privileges.
So you can see, like politics, world wide agreements are just not possible. -
I have already purchased the full set of GarageBand instruments but the app is no longer recognising this. I have clicked on already purchased as it suggests in troubleshooting however it then says it can't install because I need to login as the original user??? Please help.
Are you signed into the AppStore with the same Apple ID you used when you originally bought GarageBand and the in-app purchase? If yes, then contact the iTunes Store, see:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase -
I am extremely upset. I purchased my iPad in SA and now I am in Greece. I cannot download free apps as I get a message that the apps are not available in the SA store and only in US stores. When I change to the US store the same thing happens. What is the point of having an iPad if I cannot use it worldwide??? I feel that I wasted my money purchasing it as I specifically purchased it to use when I travel. How can I get access to all the available apps and why are they restricted.
You can use your iPad worldwide. However, each AppleID is tied to
a specific country's store. To use the AppStore in any country, you
must be in that country and have a credit/debit card issued by a financial
institution in that country with a verified billing address in that country.
It is the developer's choice which AppStores he makes his app available
from, and some countries prohibit certain apps.
To make a purchase from the US store (including downloading a free app
available in the US store), you must be in the US and have card issued
in the US with verified billing address in the US.
You can use your purchases from the SA store worldwide, but you
cannot make purchases in other than the SA store unless you meet
the aforesaid conditions. -
I've been running iTunes on WinXP for years with few problems. I have all my iTunes files on an external USB drive. I just bought a new PC running Win7, 64-bit.
I connected the external USB drive to the new PC and installed 64-bit iTunes on it. When iTunes started up, I pointed it at the iTunes directory in the external drive, using Edit > Preferences > Advanced > iTunes Media Folder Location. It showed a progress bar that it was updating the iTunes Library. I signed in and authorized the new machine. I have one spare authorization.
Then iTunes put up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one.
When I click OK, the iTunes Store page remains blank, apart from saying "iTunes Store" in the middle of the page.
I went to "View My Account" and pressed the Reset button to "Reset all warnings for buying and downloading items", but that doesn’t fix this particular warning. I also tried Edit > Preferences > Advanced > Reset Warnings and Rest Cache.
But still, every time I click the “App Store” button in the iTunes Store window, the message appears. If I click the Books, Podcasts or iTunesU buttons, these display normally. So I’m stuck with being unable to purchase apps, other than through my iPad and iPhone.
If I move the external drive back to the XP machine, the same thing happens. If I go to another PC - a notebook running Vista - everything is normal.
Any idea how I can clear that message?
Thanks for any help you can offer.Further info on my question above.
I have tried re-validating my credit card, which apparently fixed it for some.
I have also tried uninstalling, re-downloading and installing again.
Neither of these steps fixed the problem.
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