You have a refund from Skype

I am trying to purchase some credit (I have the funds in my Paypal account and have tried with my credit card too) but every time I press the purchase button I get an immediate reply that "You have a refund from Skype". No matter what I select, the $16 or $40 amount I get this error straight away.
Can anyone enlighten me as to why this is happening?

please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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You have a refund from Skype

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