You have already rented this item
Strange issue. I rented a movie but before I watched it, my apple tv crashed and restarted. Now, the rented movie does not appear and when I go back to the movie, it says "you have already rented this item but it has not been downloaded. To download it, go to the Settings menu, select Downloads, and Check for Downloads."
Of course, when I go to the Settings menu, there is no Downloads menu. The closest I can find is in Settings/iTunes Store/Check For Rentals. When I do that, it just says "no additional rentals found". So, I am not sure that I was ever billed for the rental (as this only happened last night) but it appears I have no way to actually rent and watch the movie.
Thanks for any suggestions!
This worked for my Apple TV.
I didn't need to call Apple to reset the downalod queue for me as I reset the Apple TV by myself thru "Rest All Settings".
1. Settings
2. General
3. Reset
4. Reset All Settings
---- After Apple TV system reset and re-setup
5. Movies
---- You should see "Rented" at the top menu bar
6. Select your rented movie
Hope this helps.
Similar Messages
-
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh! -
Apps - Download All Free Updates - You have already purchased this item
I have an iPad and iPhone, and over the past few months I've noticed that iTunes keeps getting confused when trying to download app updates.
So right now if I run iTunes, it shows that there are 16 updates in Apps. I click on Apps and then click the "16 Updates Available" link at the bottom right. This opens the "My App Updates" view. I then click "Download All Free Updates" and get a prompt that says:
You have already purchased this item
You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.
This is confusing because:
I have no idea which of the 16 app updates it is talking about
I'm not told why it has not been downloaded
Check for available downloads doesn't do anything.
I can get around this problem by manually downloading each update individually, syncing and trying an update again. But after a few weeks I get more updates and the problem starts all over again.
Any ideas why this is happening?
Cheers
BozYou read a very old article that applied only to apps.
Redownloading is quite simple
Downloading past purchases from the iTunes ... - Support - Apple -
'You have already purchased this item, would you like to buy it again?' ISSUES
This has happened to my twice now. I have bought songs on itunes, then at some point deleted the song from my itunes library and told it to hide it in the cloud or whatever. I only do this so that the songs that are not in my itunes library do not show as being in my itunes library.
Then, at some point I will decide that I want that song again. So, I go into itunes store and search for it in purchased, and it does not find it. So I then search for it in itunes store again, and it shows it there with the 99p next to it. So, I click on it to buy it, and it shows the message 'You have already purchased this item, would you like to buy it again?'. At first, I clicked no, and was back to square 1, without a song and it still showing the 99p next to it. So I did a search on google and found an article that said as far as I understand to just click buy and it would offer for me to re-download it for free.
http://answers.yahoo.com/question/index?qid=20090803000006AAKNkBB
So, I did that and it charged me for it.
Like I said, it has happened to me twice now, where I remeber buying a song, then hiding it in the cloud, and having to buy the song again. What can I do to stop this?? Is it a bug that I have to buy it again??
Thanks for your help, DannyYou read a very old article that applied only to apps.
Redownloading is quite simple
Downloading past purchases from the iTunes ... - Support - Apple -
In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?
Apologies if I seem rude but isn't it obvious?
you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius! -
"You have already purchased this item. Would you like to buy it again?"
I bought an album from iTunes on my PC. I went on the iTunes store on my iPod Touch to download the same album, but it said "You have already purchased this item, would you like to buy it again?" My question is will I get charged again if I hit buy? If so, then why would I get charged? I already bought the album. On my iPhone 4s and iPad2, the album automatically downloaded due to that one feature (I forgot the name). So why can't I do the same on my iPod Touch?
"My question is will I get charged again if I hit buy?"
Of course you will. Why would you do this?
" If so, then why would I get charged? "
Because you are buying it again.
"So why can't I do the same on my iPod Touch?"
You can, just not by buying it again.
Read this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads
Try signing in and out of itunes on apple tv, do you have lastet OS?
-
I bought the my life as a book on the I book store and it is not in my library and when I went to go buy it again it said you have already bought it and to down load it go to purchased and tap download and there is no where to tap download so Ihow do I get it in my library and how do I download it
Try going into store then entring apple ID along the bottom...there's a tap for hidden downloads, slide finger across to unhidden then it should come bak into your library. Hope it works it did for me .
-
I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!
Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser -
I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?
Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy -
You've already purchased this item, but it hasn't been downloaded.
I don't have App sync on (have tried it with App sync on and off), my Mobile Applications directory on my Mac is empty.
When I go to update my apps per the iPhone's App Store program, they download and then I get this message:
+You've already purchased this item, but it hasn't been downloaded.To get it, open iTunes on your computer, select Check for Purchases, then sync your device to your computer.+
I did this, yet the problem remains. Have restored to factory settings and after installing my apps again, the next time one updates I get this error and despite my following the directions above, the error persists. Anyone know of a fix for this little circle?Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh! -
I went to buy a song on iTunes and it said I have already purchased this item, but it's not in my library. Is there a way to populate songs that I have downloaded on past computers with the same apple ID?
If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
I want to gift a season that I have purchased. When I select the season I am not given the gift option, only "you have already purchased this season" Help....I'm trying to give Apple money here!
Another poster said that if you sign out of your iTunes Store account, go to the item you wish to gift, and select "gift" and go through the purchase process, it will then ask you for your account information and send the gift. I haven't tried this myself, but it's worth a go.
Regards.
Maybe you are looking for
-
How to get a substring in a Workflow Activity?
I'm concatenating some values into a Summary field in a workflow activity as follows: IIF(Eq([//Target/Code1],True),"1,","")+IIF(Eq([//Target/Code2],True),"2,","")+IIF(Eq([//Target/Code3],True),"3,","") So if Code1 and Code2 are true I get a Summary
-
When I run the following script, the variable userParty is lost between the scoreCalculate function and the bottom of the script, where it should set the value of the quizVariable.party for the URLloader to function correctly. //Variables var userPar
-
Interactive report messages - translation
Hello, I'm trying to translate all of the interactive report messages, on Apex 4.2. I'm using this [http://docs.oracle.com/cd/E37097_01/doc/doc.42/e35125/global_messages.htm] as a reference. I have several problems translating the help section of the
-
Set datasource location command at runtime
Post Author: Jamal CA Forum: Semantic Layer and Data Connectivity Dear Folks, I have crystal report 10 and MS access, I need to change my datasource location at runtime without having to type code other than crystal report like VB or C++, Do crystal
-
I am making a web part in VS 2010 for SharePoint 2010. The web part uses Report Viewer control. The files I have referenced in my project with "Copy Local = True" option are: Microsoft.ReportViewer.Common.dll Microsoft.ReportViewer.WebForms.dll Bot