' You have an unlimited product and will never be ...
Ive just spent all day trying to get in touch with bt customer service, after being cutoff i tried the online chat.
if " You have an unlimited product and will never be charged for additional usage" is true then i would like to how i am currently £54 in debit on my account and my monthly charge at £36 for just broadband. Unlimited i may add (option 3).
I still do not understand why i am being charged more.
I have serious issues with being told in my account "You have an unlimited product and will never be charged for additional usage" then being told i am being charged more because im using more?
I dont know where else to write this as ive spent all day trying to sort this, the customer support is a disgrace.
Ian.
Hi Shielian,
I've just sent you a PM there. Sorry for the confusion about charges on your bill. I'm happy to take a look at this for you. To get in touch, click on the "about me" section of my profile where you'll see the link to "contact the mods". We'll help sort this out.
Thanks a million,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Similar Messages
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PROBLEM: Cannot print from Photoshop
After restart error message appears:
— “There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.”
• All print commands are greyed out and unavailable — even to call up the printer commands cannot be done.
The printer printed fine until about 2 weeks ago when this error message appeared. Printing continues from Pages, I-photo, preview etc. — only Photoshop fails.
The printer has been turned on and off, as have open documents been closed and open etc.. Preferences reset. Repeatedly I have read through blogs and forums and attempted to contact Adobe — all without results
Epson support struggled to find reason and several solutions were tried and they assume this is an Adobe problem.
Running Mac Powerbook X 10.10.2 / Photoshop CS6 13.0.6.x64
Attempting unsuccessfully to print to Epson 3880
What Adobe support will be of help.
Robert Darling — 2/19, 20, 21,22,23/2015Probably best to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I've never had this problem before. It only affects Photoshop CS6 and CS5 that I have installed. I'm running MAC OS 10.9.5
I have three printers and HP and two Epsons, and I get this dialogue when trying to print from Photoshop CS6 or CS5.
There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
Other applications print fine on all three printers. I tried deleting the Photoshop Prefs numerous times without results.
Does anyone have an answer for this?
Thanks.Have you printed to this printer from 10.10 before? If so, check your connections.
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Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!
I cannot get any help either. I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning). There appears to be no path to a solution. I have read all the forums and tried about 20 different suggestions all to no avail. Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL. On a macbook pro retina with 10.10.3. This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd. I have yet to be able to print from CS6 any more. This is a show stopper and my patience is wearing thin. And I'm tired of stupid questions like "is your printer powered on?" give me a break. This appears to be an adobe photoshop cs6 problem - as I can print from every other application. Anyone have any ideas? Adobe should have something?... Adobe system info below:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2300 MHz
Built-in memory: 8192 MB
Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 2
Display Depth:= 32
Display Bounds:= top: 1072, left: 140, bottom: 1950, right: 1580
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92629107631240972642
Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
KerrysHD, 232.6G, 19.7G free
Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
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image_flow.framework AdobeAIF 3.0.00 62.490293
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wrservices.framework
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Flash:
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Ooops I put the lot in the strap line!
My printer crashed mid printing photo. Printer works OK in other apps. Now locked out in PhotoshopCC with error message: There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
I would be grateful for help!! Obviously...Probably best to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I have upgraded my iMac to Yosemite but now my two Canon Printers no longer print from Photoshop CS6. I have upgraded the drivers. All other applications including Lightroom are fine. I am receiving an error message as follows:"There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." How can I get the OS to return a list of printers to Photoshop when Photoshop requests a list.
Have you printed to this printer from 10.10 before? If so, check your connections.
-
I have a new computer and will I my adobe photoshop elements 12 downloading and installing, do you have the setup for me
I see only photoshop elements 13
ThanksDownloads available:
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Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
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Printing from PS CC worked fine today. I made no changes to preferences. In between working with 2 projects, the first one printed fine, the second gave me this Error Message.
There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
Now I've checked for updates for my printer, reset my printer, reset PS CC preferences, picked my printer as Default and Last Used, and rebooted. I've followed all the recommended fixes for this issue I could find here and on the internet. I can print fine from any other program. Alas, the error message keeps popping up and I can't print.
PS CC is up to date
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Help?Have you printed to this printer from 10.10 before? If so, check your connections.
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My google calendar will not load it says that is being redirected and will never complete. I have done what was requested and it still will not work?
Clear the cache and the cookies from sites that cause problems.
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[email protected]Mozilla, like many other software companies, thoroughly test their software before releasing it to the public and I'm sure that no problem you are having is intentional.
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You can go back to the old version of Firefox but that won't always solve your problem.
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Send/receive hang on "Offline address book Connecting to Microsoft Exchange" and will never finish?
When I hit send/receive on a few clients the process will hang on "Offline address book Connecting to Microsoft Exchange" and will never finish? These same user can long on the OWA and send/receive just fine. The problem is that while it's hanging it can't go out and look for new email. Any thoughts?
I had similar problem.
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file there)
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acidack, you are a lifesaver.
I looked at the other webconfig files in the internet directories and noticed they all had 'Authenticated Users' with read permissions while the OAB one did not. Adding this group with read permissions solved the problem; Outlook 2007
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Acidack and AndrewB, You are both live savers. After all these years, your solution to this problem is still spot on. -
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