You have now exceeded your iCloud storage

HAS ANYONE ELSE RECEIVED SUCH MESSAGE? My storage had 3,1GB available when checked after the message...
You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage.
To free up storage in your account:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Tap Manage Storage and choose items you’d like to delete or stop backing up.
For more information on managing your iCloud storage, please read this article.
To buy more storage:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Choose Buy More Storage.
You can also buy more iCloud storage from a Mac or PC.

Today I received the same message but have 4.6gb available from a total of 5.0gb. I also received the same message when i first set up my icloud account and icloud was virtually empty. Unfortunately the only way i can see to contact apple is to pay for a telephone call. If anyone knows what is going on i would appreciate knowing.

Similar Messages

  • HT4847 You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up st

    You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage. I have 20GB remaining.  WHat is the issue here?

    Today I received the same message but have 4.6gb available from a total of 5.0gb. I also received the same message when i first set up my icloud account and icloud was virtually empty. Unfortunately the only way i can see to contact apple is to pay for a telephone call. If anyone knows what is going on i would appreciate knowing.

  • HT4847 I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way-thank you

    I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way…thank you  

    A number of people have received similar messages in error. However their email doesn't usually get blocked. If you have confirmed that it is indeed blocked by sending yourself a test message, you will need to contact Support.
    If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. You should insist that this is a problem they have caused and you shouldn't be charged.

  • HT204264 "If you exceed your iCloud storage limit, photos and videos won't upload to iCloud, and your library will no longer stay up to date across your devices."  Really?  Can't we support the existing "last 1k photos will be available in the cloud" mode

    "If you exceed your iCloud storage limit, photos and videos won't upload to iCloud, and your library will no longer stay up to date across your devices."  Really?  Can't we support the existing "last 1k photos will be available in the cloud" model?  If we don't do this, won't this kill auto-sync of new photos from iOS devices to our libraries on our Macs (if the Mac's Photos app has auto syncing with the cloud turned on) once we go over our 5gb limit?  I have 350GB of photos in my Mac Photos library - I am not going to pay $20/month for 1tb iCloud storage.  Please advise, Apple.  Thank you.

    I agree and am baffled by this also.  At first I was really excite about this new feature.  Mostly because I would be able to seamlessly sync videos along with my PhotoStream.  I just assumed there would be some systematic way to handle large libraries.  Like removing older files as the current PhotoStream does.  However, it appears that this new feature will simply 'shut down' when you reach your storage limit.  This just makes no sense to me.  I would have to double check, but I have all my photos and videos in iPhoto and stored on a 3 TB external hard drive and I think the full library is over 1 TB.  So, even if I was willing to pay $20 a month for photo syncing (which I am not) I couldn't do it because my library is too large.  Again I am just baffled why Apple cannot blend this new service with the existing PhotoSteam model.  My favorite aspect of PhotoSteam is that is uploads all my iPad and iPhone Photos to my Mac for permanent storage and it seems this is lost in the new version.

  • What can you do to empty your iCloud storage?

    My iCloud storage is almost full. What should I do to empty it out? Where should I look for big files?

    This article explains how to manage your iCloud storage: http://support.apple.com/kb/ht4847.  Large areas usually include your backups (especially if you have a lot of photos & videos on your phone) and your email (especially if you keep lots of old email with large attachments).

  • Once you have set up your iCloud account... how do I change the iCloud on my iPhone to a different Apple ID?

    I have set up the iCloud on the iPhone with a Apple ID different from the ID , I use for the Apple Store. I want to change it to the same ID, How can I change the Apple ID on the iCloud??

    Hi
    https://appleid.apple.com/
    and
    https://www.icloud.com
    are two different accounts
    Therefore you should still use your "old" (existing) iCloud mail address - you cannot change the iCloud mail address.
    However you could add an alias instead to you iCloud account.
    http://support.apple.com/kb/PH2622?viewlocale=en_US&locale=en_US

  • Why have you taken away my choice to customise my browser how i want it? i choose MF so i have some control, you have now proved your just like MS how can i gem

    I can no longer see the status bar, you (MF) replaced it with the annoying little fuckery box.
    This is not the first time you (MF) have changed GUI without user forwarn or other incline.
    I suffer Geumaphobia and Arithmophobia (shapes not hygine...ie.rounded teeth and edges bath shapes and un-broken eggs seen on plain perspective), how can i now use your product that was forced onto me (due to lack of public/then personal confidence in other browsers) via browser choice selection on Windows (MS) ? It makes me heave.
    If mozilla (MF) is as states "The community is supported institutionally" is that by Apple? (http://www.apple.com/), why does man and beast all of a sudden want to turn the world round? lol
    should I persue this via the european Commission and see what thy have to say?
    Please thake this seriously as in not spam.
    Regards
    ciro columbus

    See:
    *Classic Theme Restorer: https://addons.mozilla.org/firefox/addon/classicthemerestorer/
    *The Addon Bar (restored): https://addons.mozilla.org/firefox/addon/the-addon-bar/
    *Tabs On Bottom: https://addons.mozilla.org/firefox/addon/tabs-on-bottom/
    See also:
    *https://support.mozilla.org/kb/how-to-make-new-firefox-look-like-old-firefox
    *https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
    *https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox

  • I have an ipad&iPhone but used the same iCloud account for both during setup.i now have ran out of iCloud storage!

    I have an ipad&iPhone but used the same iCloud account for both during setup.i now have ran out of iCloud storage! If I delete the account from iPhone will I lose the apps from my ipad?
    And will new account that i set up on iPhone give me 5gb storage? I assume its not as easy it sounds, it never is!
    It is the camera roll on both devices that are using the storage up, and I know I can transfer the photos to a hard copy, which I will but if I can get 5gb from two separate iCloud accounts then that's the route I will take!
    Many thanks in advance for your help.
    Ps I had originally synced the iPad and iPhone but as far as this apple illiterate operator is aware I managed to stop them syncing a few months at lol.thanks

    Welcome to the Apple Community.
    I assume that the same account is required on both devices (it would be rather awkward otherwise) and that most of your space is consumed by back up.
    You will need to buy more storage or back up to iTunes instead of iCloud.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

  • HT4847 I get 5GB of backup, have 3.5GN available, why am I getting e-mail from icloud that I have exceeded my icloud storage?

    I get 5GB of backup, have 3.5GN available, why am I getting e-mail from icloud that I have exceeded my icloud storage?

    Your iPad cannot have 25 GB available, it could have 28 GB, are you sure you are not referring to your iCloud storage space.

  • TS4009 Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using  4Gb of the 50Gb I have paid for?

    Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using  <4Gb of the 50Gb I have paid for?

    The problem could be that you don't have enough storage on the device itself, not on iCloud.  Go to Settings>General>Usage to see how much "Storage" you have available.  Farther down the list is the available storage on iCloud.
    Also check:
    Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
    A device needs many MB of storage in order to perform a backup to iCloud.
    Also see:  http://support.apple.com/kb/ht4847

  • HT1212 i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled

    i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled it connected to itunes for a minute and then back to disabled

    Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
    Where did you get the iPhone?

  • Hi! This might be a stupid question, but I just bought an IPod G5 60 GB. When you firstconnect your IPod you have to setup your ID. I'm using my brothers computer, who has an IPod too, so now I'm wondering when I set up my ID with his Itunes does his Ip

    Hi!
    This might be a stupid question, but I just bought an IPod G5 60 GB. When you firstconnect your IPod you have to setup your ID. I'm using my brothers computer, who has an IPod too, so now I'm wondering when I set up my ID with his Itunes does his Ipod still work with it??? Or would his ITunes just see my IPod? Or does his Ipod ID change to my ID?
    Or does it work without any problems, to setup two IDs on the same computer??
    Thanks!

    Hi!
    This might be a stupid question, but I just bought an IPod G5 60 GB. When you firstconnect your IPod you have to setup your ID. I'm using my brothers computer, who has an IPod too, so now I'm wondering when I set up my ID with his Itunes does his Ipod still work with it??? Or would his ITunes just see my IPod? Or does his Ipod ID change to my ID?
    Or does it work without any problems, to setup two IDs on the same computer??
    Thanks!

  • HT4847 iCloud emails me to say I have exceeded my iCloud storage but Settings tells me I have 18 out of 25gbs available. I can't understand this.... can anyone explain?

    iCloud emails me to say I have exceeded my iCloud storage but Settings tells me I have 18 out of 25gbs available. I can't understand this.... can anyone explain?

    Same problem.  Received a from icloud about 2 hours ago saying that I had exceeded my storage and my mail would be stopped.  Checked all devices and I have 22.5GB available.  It sounds as if there is a problem with icloud?

  • HT4436 Do you have to pay for icloud on your iphone?

    Do you have to pay for icloud on your iphone?
    From a Newbie

    The first 5G is FREE. After you use all of that, you can buy more in setting and then iCloud. Hope this helps.

  • My iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?

    my iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?

    idont know my acount my owner iforgot my apple id tuning of my find my phone

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