You have to love HP products and their customer service and technical support
My daughter has one of your ZV5000 notebooks. She has been very happy with it until the last few months when she started having charging issues. After investigation I found out that HP had a class action suit over this very problem. I called customer support and I emailed customer support trying to get HP to live up to it's obligation and fix it. I got no where and after several hours I gave up. She decided to get a new notebook. She bought a Compact Presario CQ50-130US from Staples. When she got it home she tried to connect to my wireless router and couldn't. We called technical support and spend the following 2 hours trying to get it to connect. I spoke to several techs none of which knew what they were talking about. They would read step by step from some try this if that doesn't work try this directions they must have. If that wasn't bad enough we constantly had to ask for it to be repeated because we couldn't understand them. They spoke English but with such heavy accents you couldn't understand what they were saying. The last tech was going to call Comcast my internet provider. I told him they provided the internet service not the router. He couldn't understand that. After keeping me on the phone for 15 minutes he came back to say he couldn't get threw and would call me back when he did. There customer service must be as good as yours is to get threw to. I got a call 24hrs later to ask if everything was alright. They never fixed the problem how could it be alright? By then she had decided to return the new one and buy a product other than HP or Compact. I would up fixing her old laptop something HP should have paid for but didn't. I have always trusted and respected the HP name. I am very sorry to see what it has become to stand for. Inferior products that you don't stand behind and customer and technical support that can't speak English and don't have a clue as to what they are doing. How sad! Do you think any of my family or friends will be buying an HP product?
well, this IS a means of finding a resolution for some issues. so why SHOULDNT they read this forum? i can assure you that there are people who are not just reading stuff off a book or a document. in fact, that is the biggest cliche's that exists today.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
Similar Messages
-
Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?
The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
Regards
Rajshree -
"The path cannot be found. Verify that you have access to this location and try again, or try to find the installation package "itunes.msi" in a folder from which you can install the product itunes." this is all I see whe i tried to update or uninstall itunes. Why?
A search of the forums or google would reveal many other threads with the same issue, troubleshooting steps, and resolutions.
Try helping yourself before asking others to help you. -
Question
when i search via mozilla i now have to go via mystart incredimail, which i thought i had uninstalled long ago, do you have any association with incredimail and is is now part of mozilla firefox 4 ?Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788 -
I've lost half of my icons such as calculator, fonts, chess, automator,ichat,ical it it saying that you can use this version with the OSX. You have version 4.04. And, there is no way to update them. What do you do?
If I'm understanding you correctly, those apps have stopped working and you are getting a message saying that they won't work with this version of Mac OS X when you try to open them. Is that right? If so, have you moved those apps out of their original locations? That is a bad idea, as it prevents them from being properly updated. If this is what has happened, what version of the system were you running before they stopped working, and what version are you running now, after installing the update that has made them stop working?
-
TS3074 what do you do after you have done all of this and still have not resolved the issue?
what do you do after you have done all of this and still have no resolved the issue? itunes still will not load, or reinstall. i have updated my computers OS to the posted above settings for Vista. still gives error code 1114. NOTE!: My itunes WORKED JUST FINE UNTIL a new update was ready for download yesterday afternoon.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Trying to open old iPhoto library on osx 10.9.5 with iPhoto 9.5.1. iPhoto says I must upgrade but upgrade eventually hangs. Tried to rebuild/repair database but it always says you have to upgrade database first and eventually hangs
What version was the old library made with?
What is the exact message? when it hangs does it crash or do you have to force quit?
LN -
When you have 1 itunes library.. and 2 ipods.. different names.. how can you share the same library??? All of the songs that were put on there from a CD will sync, but the songs that were purchased.. "cannot be found" How can we merge them?? or how can we share all songs.. purchased or not!
When you have 1 itunes library.. and 2 ipods.. different names.. how can you share the same library??? All of the songs that were put on there from a CD will sync, but the songs that were purchased.. "cannot be found" How can we merge them?? or how can we share all songs.. purchased or not!
-
Can you have two apple ID's and iTunes accounts on 1 home computer?
Can you have two apple ID's and iTunes accounts on 1 home computer?
Yes. Use separate user accounts on the computer.
(94753) -
what is the difference between Safari 5.1.7 and 5.1.10?
I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)Might be the security fixes > Safari 5.1.10 for Snow Leopard
-
I can no longer see the top menu bar in itunes. where you see the status of syncing. where you have the option to click and move a song you are playing to the middle of the song, etc.
It's iTunes screen menubar:
-
I would like to take a iTunes play list and put it on a USB drive for my car radio to stay in my car. Is there a way to do this through iTunes so you have all the song info and there's no number in front of the name of the song? Is there a program?
iTunes only syncs to Apple devices.
Assuming the media is not DRM protected, any of the media can be dragged and dropped from iTunes onto other drives (external, flash, etc) as the user chooses. -
I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won’t launch apps. When asked say “launch Facebook” Siri responds with “it doesn’t look like you have an app named Facebook” and I get the same results when trying to launch any app. Siri works for everything else it just won’t launch apps. Any ideas? Thanks.
I have this same problem... Seems like nobody else does. Siri won't launch any apps for me, including native apps.
-
hello i would like to know if you have apple shop in birmigham and i want to tell me the cost of iphone 4s because here in your shop i found it 199$ and it is too cheap
We're not Apple here, just your fellow users. And you can look this all up yourself:
http://store.apple.com/uk
http://www.apple.com/uk/retail/
A price of $199 would be in the US and would be subsidized by the cell carrier, requiring a two-year contract with them.
Regards. -
You have Macbook of some kind and it has two Thunderbolt ports. Which port do you use first for an external monitor/projector?
By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.
Maybe you are looking for
-
What the devil? Flightlist example problem
Hey. I finally got the JCO stuff working. When I try to launch the application I get this now Unable to create Metadata connection for Dictionary Provider Its part of this larger error. com.sap.tc.webdynpro.services.exceptions.WDTypeNotFoundExcepti
-
Browser closing when applet is loaded
Hi, As you can see from the forum list i'm having soooooooo much problems with my applets! Please can some one point me in the right direction! When my applet loads the browser tells me that the main class is loaded but then closes with for no appare
-
How do I uninstall version 5.0?
I am registered with the Inland Revenue Department New Zealand as a tax agent. Since I installed 5.0 I can no longer access the tax agents' site. They advise me to uninstall 5.0. Their web site address is www.ird.govt.nz. Apparently other users are h
-
Hi All im following this guide to install FIM portal and Service with load balancing http://www.harbar.net/articles/fimportal.aspx All went well, after modifying some of the scripts, but now the question is when i install the FIMservice on the seco
-
I have rosettanet 3A4 PIP and ORDERS05 IDOC, I am using file adapter to read 3A4 PIP xml and send to R3 using idoc adapter till I configure and see I can use RNIF for 3A4. Does any one have a general 3A4 - ORDERS05 mapping available. I am having hard