You have verified my e-mail address. Why am I asked to subscribe when I try to convert a PDF to Word.

You have verified my e-mail address. Why am I asked to subscribe when I try to convert a PDF to Word?

108hog108 which Adobe software or service is your inquiry related too?

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Why doesnt the program load when i try to convert a pdf to word?

I just sined up and logged into my account and tried to convert an aadobe PDF to a word doc and thats as far as I get the file does not upload. The upload indicator just goes around in circles??

Hi,
Kindly check the below mentioned link and let us know it helps.
http://forums.adobe.com/docs/DOC-1831
~Pranav

Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack.

Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack it should do it ¡

Hi,
I checked your account,you have an active PDF pack.
You need to click on Export PDF to convert from PDF to word document.
Regards,
Florence

Why am I only given the option to create a pdf when I want to convert from pdf to word document?

Why am I only given the option to create a pdf when I want to convert from pdf to word document?

Hi,
If you have PDF pack subscription you can avail all of the services like export PDF,create PDF & etc.
Otherwise you have to purchase every service individually.
Regards,
Florence

Why isn't the color identical when PM document is converted to PDF?

Hello all,
I am using PageMaker 7. I have made a graphic file (TIFF) which has a background RGB color of full red (255, 0, 0). I have placed it into a PageMaker document. To increase the background area around the graphic with an identical red background that will cover the entire page, I added a large box shape and filled it with PageMaker's RGB color red (also 255, 0, 0).
So far so good - in PageMaker both colors look identical on my laptop screen, and look identical to the original color in the graphic file. you can't tell where the graphic file and the large background box behind it are meeting. However, on converting the PM document to a PDF file, the PageMaker red color looks distinctly darker on the screen than the red in the graphic file, when viewed in the PDF file. I have tried lightening the PageMaker red in various ways by altering the RGB settings, but still cannot get an identical match of reds in the PDF file. I don't wish to darken the red color in the graphic file.
The only solution I can think of is to go back to the graphic file and increase its area so that its red color will fill the entire page when placed into PageMaker.
Is there another way?
Thanks,
Roger3

Hi,
Thanks for your reply. No, I haven't converted any color images from RGB to CYMK. The original graphic file was made as RGB. The colored box in PM7 is set to the Color Options of:
Type: Spot
Model: RGB
(R 255, G 0, B 0)
As said, in PM7 the two red objects look identical in colour tinting etc on the screen, and you can't tell the difference. But when the doc is converted to PDF the difference is obvious.
After posting to this forum last night (Australian time), I wondered if it had something to do with dot resolution. The graphic file is 300 dpi, whereas the red PM box is filled with color that may be at a much lower DPI, causing a dullness in the color. I assume the PM 7 default for this can't be altered. Maybe there is a setting in Distiller that could handle this, so that the colors are equalised.
The solution I'm currently using is to remove the box (or oblong) containing PM's RGB Red, then make another graphic file which is RGB Red (either at 300 dpi or 200 dpi, either TIFF or JPG, it doesn't matter), of the same page size as the PM doc, then place it onto the page and send it to the back so that everything else sits on top of it. When converted to PDF you now can't tell the difference between the RGB Red in both graphics.
I'm happy with the result, but it's a workaround.
Thanks,
Roger3

Why am I getting charged $1 for each time I convert a PDF to word when I have paid my subscription?

Can someone help me get an answer I am trying to contact Adobe but I am not able to email someone to help me and now I am having to think about finding another company to do this for me that will give me the customer service that I need and not charge me when it says that I have unlimited conversions. I am confused about this product and the online service that ADOBE have sold me.

I have subscribed to AdobeExport PDF the annual subscription. I paid $19.99 for it and now I am having $1 amount taken out of the mastercard by Adobe systems Dublin GBR who also took my annual subscription payment. I did not authorise them to keep my mastercard details but I have seen on my adobe account that the subscription will automatically be renewed each year! I did not read anything about being charged a dollar for each conversion. I think it is a great product but I not not paying $1 for each conversion of PDF to word, when they said I have unlimited conversions.
Thanks for helping

I HAVE LATEST FIREFOX ON MAC. WHEN I TRY TO OPEN A PDF OR WORD DOCUMENT ON A WEBSITE I GET ERROR MESSAGES. WHAT IS PROBLEM AND WHAT CAN I DO?

These error messages come up:
PDF error
/Users/PaulDeridder/Downloads/9.0 section I FDA 3674 UCM048364.pdf could not be opened, because an unknown error occurred.
Try saving to disk first and then opening the file.
WORD document
Adobe Reader could not open '7.1.2.1 Wuxi Cold Genesys CG0070 Stability Protocol.doc' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

'''FIRST''' Install a new version of Acrobat.
Then....
1. Go To '''Firefox''', '''Preferences'''
2. Click the''' Applications''' tab
3. Scroll down to''' PDF File'''
4. Under '''Action''' click on the drop down menu next to it.
5. Click '''Use other...'''
6. Select the '''NEW VERSION '''of Acrobat that you just installed.

My ipad will not connect to wi-fi. I lost it after updating os7. Friend got it to work in CA but coming home to AZ it will not connect. Another thing why are they asking for password when I try to pick location, to my knowledge this has not been asked

I have a problem with my wi-fi cant get to work, I will pick a server then they ask for a password, to my knowledge this has never been asked in the past/ This happened with I installed OS7. A friend in CA was able to connect but when I returned to AZ I have not been able to setup the Wi-FI.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why is the tab name showing the old file type when I try to download a pdf from our wordpress sites?

We have two wordpress sites. On each site we have uploaded some pdf files that viewers can download. I noticed that when you try to download a pdf file the tab name that appears when you click "Download" is not the same as the filename. For instance: when I try to download a pdf file titled "Weekly Retail Skeptic". In firefox - the tab name will say "Microsoft Word - Note_2013_0523_Skeptic - Note_0523_Skeptic.pdf". It seems like the browser is reading what the file was before it was converted to a pdf.
I have tried both "print to pdf" in word as well as converting the word document to a pdf document using Acrobat.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

I changed my apple ID password and now facetime cannot verify my e-mail address. I have tried changing my password back but still recieve the same pop up window telling me that the email could not be verified and to check my network but have wifi working

Please help. I changed my apple id password and now cannot use facetime and my icloud continues to prompt me for my password and I continue to give it but, I repeatedly am prompted for the password unless I cancel the icloud. I have tried changing my password back to the password I had before and this did not work. I have tried to use another e-mail address for facetime and had verified that e-mail address and this did not work. I do not know how to fix this problem. I have thought about changing my apple id but am not sure how I would be able to carry over the same credit card number to the new apple ID. I loved my Mac book Pro because I could facetime my boyfriend while I am working away and now I cannot. I am starting to hate Mac.

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

HT204053 Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create new ID? But I still have my old e-mail address, will it valid?

Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?

Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US

HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

I'm trying to activate icloud. It asks me to verify my e-mail address by entering my username and password. It keeps refusing to accept my password. I've have changed the password twice now. Still the same result. What do I do?

I'm trying to activate icloud. It asks me to verify my e-mail address by entering my username and password. It keeps refusing to accept my password. I've have changed the password twice now. Still the same result. It did however accepted my password to join Apple Support Communites just now. What do I do?

I had the same promblem using my ipad2, I thought i was going crazy, then I noticed once when I put my user name in and checked it was right, one time it dropped the last letter of my U/N as went to hit submit so i went back put the deleted "m" back into ".com", hit enter, put in my password multiple times, tripple checked, no joy. So I hit remote on my iphone4s did the same UN/PW and it worked first time! I had the same promblem with accessing YouTube - I know I was putting the right UN/PW in but it wouldn't let me in, then miraculously one time it did... could be a letter dropping bug...

My husband has an iPad and I just got one for me. We both have the same e-mail address. The message I get when I try to set my new one up is that the Apple ID is already in use. How do I set up with our shared e-mail account

My husband has an iPad and I just got one for me. We both have the same e-mail address. The message I get when I try to initiate setup is that the Apple ID is already in use. Any ideas on how to complete the setup of the new iPad since we both share the e-mail account?

If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
You will have to set up a separate iCloud account or your iPads will mirror each other.

HT5312 My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen. How can I gain access to my e-mail address

My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen. How can I get Apple to remove the frozen status from my e-mail account?
<Email Edited by Host>

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

You have verified my e-mail address. Why am I asked to subscribe when I try to convert a PDF to Word.

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