"You may not be eligible" - anyone still having problems?

Is anyone still having the problem when trying to apply for the $100 credit?
Are you getting the "You may not be eligible" page, even though you know you are?
Have you heard back from iPhone support or [email protected]?
I haven't, I also havne't heard back from the manager from the 5th ave Apple Store. I just want to know what is going on and whether or not anyone else is still having problems or if anyone else has found a REAL solution?
PLEASE DO NOT START BLASTING THIS POST, I WOULD LIIKE TO FIND A SOLUTION WITHOUT PEOPLE COMPLAINING AND GETTING THIS POST REMOVED.
THANKS,
Gabe

I was able to get my credit this weekend after being told I was initially ineligible.
Turns out, as I assumed, someone entered in the wrong iPhone serial number for my device at AT&T so Apple never got the correct number.
So, here's what I did to fix it.
I had emailed [email protected] but I also called AT&T and got transferred to the iPhone AppleCare folks. I explained to them that I had never returned my phone, never got a replacement, and that I couldn't have a replacement phone because the IMEI number on my AT&T receipt (there was no iPhone serial number on my receipt, just the IMEI) and the IMEI on the back of my iPhone match. This is the number AT&T uses to validate my iPhone is a working device on their network.
Anyway, after explaining this to the AppleCare folks, I was placed on hold for a good 15 minutes. When she returned she gave me a case number and told me to call Apple Customer Relations during business hours. However, about 2 hours later my credit worked on the web site. About 6 hours later I received an email from [email protected] that they fixed the data problem and I could get my credit. But by that time I'd already spent it =)
So, the best thing for you to do is call AppleCare. If you don't get the resolution you're looking for, call back. I had to call a total of 5 times before getting a case number and before I got my credit.
Good luck!

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Trying to use Elements 9 on my iMac,but not all working.Anyone else having problems?

Just installed Elements 9 on my iMac,and find that the create package and the editing effects are not working.Tried uninstalling and re-installing several times but it does'nt make any difference.E-mailed Adobe a week ago to get advise, but as yet have had no reply. Is anyone else having this problem?

Hi Barbara,
The create package should bring up templates for you create calendars, cards etc. but no templates are available.When you click ok in the templates window it crashes and sends a crash report. We have e-mailed Adobe last week for advise but as yet had no reply.
The same thing happens when you click on editing effects - none are showing and when you click ok, it crashes. I know not all Mac users have trouble with Elements, which is why its so frustrating.

FaceTime, is not connecting. Anyone else having problems today?

Trying to FaceTime, it dials but when the person answers it hangs up.

This may be a wifi or internet connection problem.

My iWeb Account wont update it says Can't create the file "mwmac_white.png." The disk may be damaged or full, or you may not have sufficient access privileges... This has never happend I deleted other sources on website and still wont work? Suggestions?

My iWeb Account wont update it says Can’t create the file “mwmac_white.png.” The disk may be damaged or full, or you may not have sufficient access privileges... This has never happend I deleted other sources on website and still wont work? Suggestions?

Welcome to Apple Support Communities.
This is the image contained in the file causing the problem...
I certain the original is contained in the Combo updates and on the OS disks.
As a temporary fix, click on the image above to open it.
Use Screen capture (Shift+Command+4) and click on the opposite corners of the image.
It will be saved as a Screen shot 2011-mm-dd at hh:mm.png
Right click on the filename in Finder and rename it to mwmac_white.png
I'm not certain, but the file might need to be moved into the Documents directory in the Subdirectory named for the website name you are editing. That's where it is on my system, but I moved a bunch of files when I restored from Time Machine about 18 months ago.
I also have many copies of mwmac.png, a separate copy one for each web page where the image appears in my website.

I receive the following error message when trying to publish site changes to iweb: "Can't create the file "shapeimage_2_link_0.png." The disk may be damaged or full, or you may not have sufficient access privileges." Can anyone assist?

I receive the following error message when trying to publish site changes to iweb:
"Can’t create the file “shapeimage_2_link_0.png.” The disk may be damaged or full, or you may not have sufficient access privileges."
Can anyone assist?

Try the troubleshooting steps under "Fix iWeb" here...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
... and then republish.

You may not need to install the Run Time Engine...

I know this has been mentioned before, but after a long search of the archives, I couldn't find the right person to give credit to - sorry!
If you have a simple exe, you may not need to install the runtime engine on the target machine at all - all you need to do is include some of the engine's files with the exe for it to work. Try it out: copy the following files & folders into the folder containing your exe:
..\National Instruments\shared\nicontdt.dll
..\National Instruments\shared\nicont.dll
..\National Instruments\shared\LabVIEW Run-Time\your_version\everything (including all sub-directories)
so, using 6.1 as an example, you exe's directory would like something like:
..\AppDirectory\MyApp.exe
..\AppDirectory\MyApp.ini
..\AppDirectory\My_Apps_DLLs,if_any
..\AppDirectory\nicontdt.dll
..\AppDirectory\nicont.dll
..\AppDirectory\lvapp.rsc
..\AppDirectory\lvjpeg.dll
..\AppDirectory\lvpng.dll
..\AppDirectory\lvrt.dll
..\AppDirectory\mesa.dll
..\AppDirectory\serpdrv
..\AppDirectory\models\heaps_of_stuff_in_here
..\AppDirectory\errors\more_stuff_in_here
..\AppDirectory\script\and_some_bits_in_here_too
Take all of this data to a machine without LabVIEW or the runtime installed, and try to run the exe - all going well, it will execute without any problems. This exe distribution method can be really useful, especially when distributing autorun presentations on CD-ROMs.
* DISCLAIMER: as far as I am aware, this method is NOT authorised or supported by NI - use it at your own risk!
cheers,
Christopher
PS: I'd like your feedback: please give this posting a rating
Christopher G. Relf
[email protected]
Int'l Voicemail & Fax: +61 2 8080 8132
Aust Voicemail & Fax: (02) 8080 8132
EULA
1) This is a private email, and although the views expressed within it may not be purely my own, unless specifically referenced I do not suggest they are necessarily associated with anyone else including, but
not limited to, my employer(s).
2) This email has NOT been scanned for virii - attached file(s), if any, are provided as is. By copying, detaching and/or opening attached files, you agree to indemnify the sender of such responsibility.
3) Because e-mail can be altered electronically, the integrity of this communication cannot be guaranteed.
Copyright © 2004-2015 Christopher G. Relf. Some Rights Reserved. This posting is licensed under a Creative Commons Attribution 2.5 License.

Yes, this method is not supported. However, this method is good if you wish to write your own installer for a LabVIEW Application. (Note: The method above does not install DataSocket, NI-Reports, or any of the 3D Graph controls.)
I would still suggest running the LabVIEW Run-time Engine installer so that more than one application can use it.
Randy Hoskin
Applications Engineer
National Instruments
http://www.ni.com/ask

Is anyone still having discrete graphics card problems after replacement

Is anyone still having discrete graphics card problems after replacement?
Macbook Pro eligible for replacement through Apple program.
Submitted my computer 2 days before program came into effect.
They replaced card or logic board with same original model: AMD Radeon HD 6770M 1024 MB
Issued me a refund check for my repair.
Seems to have some noticeable issues, fan running more than usual again, and temporary graphic lines,
but disappear too fast before a screen dump...
Is anyone who has participated in the replacement program received a different graphic card for
Model Macbook Pro 17" (late 2011)
Thank you for the reply.

Unfortunately I have yet to call AppleCare because I am on a project for 3 weeks and cannot be without my laptop during that period....
Until that time I am trying to figure out what I can do to protect the Palm Rest/Mouse Pad area of my Macbook once they either fix it or give me a new one. Has anyone had any experience with either of these products that can provide some input as to whether they are good or bad?
http://www.marware.com/cgi-bin/WebObjects/Marware.woa/6/wa/selectedCategory?cata logCatID=224&wosid=djXnz6k0JQiXbGEX7Stos0
http://www.powersupportusa.com/products/macbook-wrtp.php?category=mb

I am still having problems accessing java script sites. Anyone else having this problem?

I am still having problems accessing java script sites. Anyone else having this problem?

Javascript can be left on, but Java (which is something very different) should generally be turned off.
Apple barred Java from running on Macs, leaving companies that rely on Java plug-ins out in the cold.
Apple blocked Java 7 Update 11 by adding it to the banned list in XProtect.
This was the second time in two weeks that Apple has blocked Oracle's code from running on Macs. This time Java is blocked through Apple's XProtect anti-malware feature.
Java has come under fire as the means by which hackers have been able to gain control of computers. In April 2012 more than 600,000 Macs were reported to have been infected with a Flashback Trojan horse that was being installed on people's computers with the help of Java exploits. Then in August Macs were again at risk due to a flaw in Java, this time around, there was good news for Mac users: Thanks to changes Apple has made, most of us were safe from the threat.
Unwilling to leave its customers open to potential threats Apple decided it's safer to block Java entirely.
Macs running OS X Snow Leopard and beyond are affected.
UPDATE for those running Lion or Mountain Lion:
Oracle on Friday February 1 released a new version reportedly addressing vulnerabilities seen with the last build.
Apple disabled Java 7 through the OS X XProtect anti-malware system, requiring users to have at least version "1.7.0_10-b19" installed on their Macs. The release dated February 1 carries the designation "1.7.0_13-b20," meeting Apple's requirements.
Oracle "strongly recommends" applying the CPU fixes as soon as possible, saying that the latest Critical Patch Update contains 50 new security fixes across all Jave SE products.
Update foror Snow Leopard users:
Apple have issued update 12 for Java for OS 10.6:
http://support.apple.com/kb/DL1573
Note: On systems that have not already installed Java for Mac OS X 10.6 update 9 or later, this update will configure web browsers to not automatically run Java applets. Java applets may be re-enabled by clicking the region labeled "Inactive plug-in" on a web page. If no applets have been run for an extended period of time, the Java web plug-in will deactivate.

HOW DO YOU TURN OFF "FIREFOX PREVENTED THIS PAGE FROM AUTOMATICALLY RELOADING". I did the "see Advanced - General - Accessiblity. and still having problems

HOW DO YOU TURN OFF "FIREFOX PREVENTED THIS PAGE FROM AUTOMATICALLY RELOADING". I did perform the "see Advanced - General - Accessibility. It worked for me and my "user" site (don't know how to say my site) and still having problems with my wife's. I have gone to OPTIONS → GONE TO → ADVANCE and CLICKED THE LINE → ""Warn me when websites try to redirect or reload the page…""
This did not rememdy the problem. I did try to get on the other site suggested
http://kb.mozillazine.org/Accessibility.blockautorefresh
but got a 404 error...
I have googled the "ff prevented...." and after a number of hours searching I still have not found a fix...
REALLY HOPE SOMEONE CAN HELP ME....
JM

You should still disable this setting:
*Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
What is the value of the accessibility.blockautorefresh pref on the about:config page?
*http://kb.mozillazine.org/accessibility.blockautorefresh
If you have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have Mac OS X, using boot camp i installed windows 7. installation was successful but when i try to select to boot back to mac os x via boot camp from Windows 7 control panel, its saying "You may not have privileges to change the startup disk..."

from the boot camp control panel, highlighted "Macintosh HD Mac OS X", click on Restart button or click OK or click Apply buttons gave me "An error occurred while trying to change the startup disk. You may not have privileges to change the startup disk. Make sure you have administrative privileges and try again."
Im logged in to Windows 7 as admin thou but still giving me the above message.
i rebooted & the option key does not give me option to boot to Mac instead gives me a screen with lock then below is a blank field then a right arrow on the right side, i normally hit the power button from this screen
please help
thx

sorry for digging up an old thread, but what was the problem?

TS2167 i'm getting an error message.. can't create the file "header.jpg." The disk may be damaged or full, or you may not have suuficient access priveleges.

I need to publish to a local folder on my desk top and I am getting this error message.
can’t create the file “header.jpg.” The disk may be damaged or full, or you may not have suuficient access priveleges.
Please help... I need to copy to a disk... it was working fine until I attached a big project, I tried to delete the project, but still not workng.

Try the following:
1 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iWeb folder (Snow Leopard and Earlier).
3 - launch iWeb and try again.
NOTE: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT

You may not apply more than the receipt amount

Hi All,
I am applying the invoice to a receipts.
senario is -->
i am having to debit lines of amount 60 and 70
and one credit memo of amount 80 for the same customer.
through api i need to apply the invoices to the receipt.
creating the receipt for amount of (60 + 70) - 80 is 50
when i am trying to apply the line of the invoices through api its giving an error as below
the same senario from the front end we add 60, 70, -80 that equals to 50 and receipt will be applied.
Customer transaction identifier has taken a precedence over the transaction number.
Customer transaction line identifier has taken precedence over the line number.
Cash receipt identifier has taken a precedence over the receipt number.
You may not apply more than the receipt amount.
Hope for early reply
regards
vali

We faced the same problem, where we contacted Oracle Metalink and go the fix.
Regards,
Sridhar

A form template .xsn file cannot be accessed. You may not have the required permissions to open the file

Hi there,
When a workflow task is assigned to a user, he cannot open a particular task. and
sees this error in browser:
A form template .xsn file cannot be accessed. You may not have the required permissions to open the file
The ULS Log for Correlation ID has these errors:
The XSN is null and its not a cross server issue. Most likely a permission issue
The XSN is null after attempting to get it from SiteAndWebCache
Please note:
- This user can open all other forms in the same location.
- If I increase his permission to Site Owner, he can open this form - but we cannot allow this.
- He was able to open it earlier - I made minor changes in the form and republished the workflow - since then he is having the trouble.
Any help will be appreciated!
Thanks.

Hi ran009,
Please check if that user has contributor permission on the list that the workflow associated and have Edit item permission on related task list/item.
Also check if the workflow form or other workflow files has been checked out or not. If yes, check it in and test it again. Check Wayne Fan’s post in this thread if you have trouble to check the check-out/in status of the task form.
http://social.technet.microsoft.com/forums/en-US/sharepointcustomizationprevious/thread/cc8dc07b-b73d-424a-a3d4-2a2d7ad84504
Thanks & Regards,
Emir
Emir Liu
TechNet Community Support

Hello, i not long ago purchased light room 5 and it downloaded and was working great! but the my computer crashed and i was unable to retrieve it and i am still having problems! i DO NOT WANT TO PAY AGAIN!IS THERE ANY WAY I CAN GET IT BACK!

hello, i not long ago purchased light room 5 and it downloaded and was working great! but the my computer crashed and i was unable to retrieve it and i am still having problems! i DO NOT WANT TO PAY AGAIN!IS THERE ANY WAY I CAN GET IT BACK!

You should be able to download Lightroom 5.4 again, without problems, for free
From Google, type in
Lightroom 5.4 download Windows
or
Lightroom 5.4 download Mac
and please don't type in all capitals thank you

Hi all, I'm still having problems with my security questions as they were not the ones I answered. Now I'm confused

Still having problems with my security questions as they were not the ones I answered and now I'm confused.

Howdy Paul,
If you are having an issue with your Apple ID security questions, you can reset them using the steps in this article -
If you forgot the answers to your Apple ID security questions - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

"You may not be eligible" - anyone still having problems?

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