"You must reset your password. Check inbox for email we just sent you." Not at old or new.

I've been trying all day to change my email address associated with my Adobe account, using Firefox, my default browser. I am able to access my acct (old e-address), make changes in account, but then the screen displays:
Required Password Reset: To protect the security of your account, you must reset your password. Please check your inbox for an email we just sent you with instructions for how to reset your password and log into your account.
I have checked both email accts throughout the day, including spam folders. Cleared browser history etc. Tried using Internet Explorer. And every other action they recommend.
How can I get through the Password Reset Wall?
Thanks,
Sandra

Thanks, Dave. I think your link helped to solve my problem. Now that I have a new password, I'd like to ask this: Is making changes to your account so difficult for others? I ask because changing my password wasn't even the reason I was accessing my Adobe account.
What I really want to do is to switch primary (1) and alternate (2) email addresses. I have a third (3) email address, which I can use for this process. For example, my idea is to replace (2) with (3), then (1) with (2), then (3) with (1). [I had already tried switching them; a lost cause.]
I replaced (2) with (3). BUT! "An email has been sent to your inbox. Please check your email to complete verification."
But I check all three email addresses and spam folders in each, several (m@any) times in a day, and that email never arrives. Even when I try making a different change.
And all this so that I can prepare to purchase Adobe XI and have all communication between Adobe and me at that (currently) #2 address, which is the one I use for almost everything, and to keep all my receipts, software and hardware correspondence, and oh everything.
Thanks for reading so far; if you (or anyone) have another way to accomplish this, please let me know.

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I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and

hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please help

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Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
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Перейти к iforgot.apple.com и введите свой Apple ID, затем нажмите «Далее» .
Проверьте дату своего рождения , то нажмите кнопку " Далее" .
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Если ни один из методов работы , а затем перейти к https://getsupport.apple.com
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Kak sbrosit' identifikatora Apple parol'.
Pereyti k iforgot.apple.com i vvedite svoy Apple ID, zatem nazhmite «Daleye» .
Prover'te datu svoyego rozhdeniya , to nazhmite knopku " Daleye" .
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