"you must shut down your computer"

I know this is a kernel panic of some sort and I took my macbook pro in a couple weeks ago and they replaced the hard drive and it's been fine until I got this message again.

Welcome to Apple Support Communities
Boot from your install DVD by holding c at start up and then from the top menu bar run Disc Utility and then Repair Disc and Repair Permissions. If this doesn't fix it post again and we can look deeper.

Similar Messages

  • "You must shut down your computer" error. Do I need to do something?

    Hi,
    A few minutes ago my Macbook Pro (late 2009 model running 10.7.2) crashed and flashed the "You must shut down your computer" sign. I rebooted and at the moment the MBP is up and running again but I am not sure whether I should take it in for servicing or not. The kernel panic report is attached.
    Thanks for your response.
    Mon Oct 24 22:56:11 2011
    panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff800024421e, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010a214000, CR3: 0x000000003bbab000, CR4: 0x0000000000000660
    RAX: 0xffffff800c86bf40, RBX: 0xffffff8003b7e990, RCX: 0x0000000009000000, RDX: 0xffffff8003b7e9a0
    RSP: 0xffffff80796dbaa0, RBP: 0xffffff80796dbb80, RSI: 0x0000000000000001, RDI: 0xffffff8003b7e9a0
    R8:  0xffffff80796dbbb8, R9:  0xffffff80796dbbd8, R10: 0xffffff800086ee10, R11: 0x000000000010ba96
    R12: 0x00000000000000e0, R13: 0xffffff800bab9a4c, R14: 0x5841400000000000, R15: 0xffffff80008df9e0
    RFL: 0x0000000000010206, RIP: 0xffffff800024421e, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x000000010a214000, Error code: 0x0000000000000000, Faulting CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80796db760 : 0xffffff8000220702
    0xffffff80796db7e0 : 0xffffff80002c266d
    0xffffff80796db980 : 0xffffff80002d7a1d
    0xffffff80796db9a0 : 0xffffff800024421e
    0xffffff80796dbb80 : 0xffffff800022662d
    0xffffff80796dbbb0 : 0xffffff80005f55c7
    0xffffff80796dbbd0 : 0xffffff80005f58e9
    0xffffff80796dbc00 : 0xffffff80005f4009
    0xffffff80796dbc40 : 0xffffff80005f20c6
    0xffffff80796dbc90 : 0xffffff80005e3f86
    0xffffff80796dbce0 : 0xffffff80005e15a4
    0xffffff80796dbd10 : 0xffffff80005e3f86
    0xffffff80796dbd60 : 0xffffff80005e15a4
    0xffffff80796dbd90 : 0xffffff80005e3f86
    0xffffff80796dbde0 : 0xffffff800061c667
    0xffffff80796dbe00 : 0xffffff800061ecfb
    0xffffff80796dbe10 : 0xffffff80006511fb
    0xffffff80796dbe50 : 0xffffff800029d235
    0xffffff80796dbe80 : 0xffffff8000223006
    0xffffff80796dbeb0 : 0xffffff8000214829
    0xffffff80796dbf10 : 0xffffff800021bb58
    0xffffff80796dbf70 : 0xffffff80002ae8a0
    0xffffff80796dbfb0 : 0xffffff80002d8383
    BSD process name corresponding to current thread: UserEventAgent
    Mac OS version:
    11C74
    Kernel version:
    Darwin Kernel Version 11.2.0: Tue Aug  9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
    Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
    System model name: MacBookPro5,3 (Mac-F22587C8)
    System uptime in nanoseconds: 38000354004858
    last loaded kext at 38000253952912: com.apple.driver.AppleBluetoothHIDKeyboard          152.3 (addr 0xffffff7f807ad000, size 12288)
    last unloaded kext at 37627376787746: com.apple.iokit.IOEthernetAVBController          1.0.0d5 (addr 0xffffff7f807a8000, size 20480)
    loaded kexts:
    com.parallels.filesystems.prlufs          2010.12.28
    com.parallels.kext.prl_hid_hook          7.0 14922.693916
    com.parallels.kext.prl_hypervisor          7.0 14922.693916
    com.parallels.kext.prl_usb_connect          7.0 14922.693916
    com.parallels.kext.prl_vnic          7.0 14922.693916
    com.parallels.kext.prl_netbridge          7.0 14922.693916
    at.obdev.nke.LittleSnitch          2.4.4
    com.apple.filesystems.afpfs          9.8
    com.apple.nke.asp_tcp          6.0.1
    com.apple.filesystems.udf          2.2
    com.apple.filesystems.smbfs          1.7.0
    com.apple.driver.AppleHWSensor          1.9.4d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.1.3f7
    com.apple.driver.AppleMikeyDriver          2.1.3f7
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.driver.AGPM          100.12.42
    com.apple.GeForce          7.1.2
    com.apple.driver.SMCMotionSensor          3.0.1d2
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.1
    com.apple.driver.AppleMuxControl          3.0.16
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.5d4
    com.apple.driver.AppleLPC          1.5.3
    com.apple.driver.AppleUSBTCButtons          225.2
    com.apple.driver.AppleUSBTCKeyboard          225.2
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.AppleUSBCardReader          3.0.1
    com.apple.iokit.SCSITaskUserClient          3.0.1
    com.apple.iokit.IOAHCIBlockStorage          2.0.1
    com.apple.driver.AppleFWOHCI          4.8.9
    com.apple.driver.AirPort.Brcm4331          512.20.18
    com.apple.driver.AppleEFINVRAM          1.5.0
    com.apple.driver.AppleUSBHub          4.5.0
    com.apple.driver.AppleRTC          1.4
    com.apple.nvenet          2.0.17
    com.apple.driver.AppleUSBOHCI          4.4.5
    com.apple.driver.AppleHPET          1.6
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleAHCIPort          2.2.0
    com.apple.driver.AppleUSBEHCI          4.5.0
    com.apple.driver.AppleACPIButtons          1.4
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.4
    com.apple.driver.AppleAPIC          1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          167.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1
    com.apple.driver.AppleIntelCPUPowerManagement          167.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          152.3
    com.apple.driver.AppleHIDKeyboard          152.3
    com.apple.driver.IOBluetoothHIDDriver          4.0.1f4
    com.apple.iokit.IOAVBFamily          1.0.0d22
    com.apple.iokit.IOEthernetAVBController          1.0.0d5
    com.apple.security.SecureRemotePassword          1.0
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.1.3f7
    com.apple.nvidia.nv50hal          7.1.2
    com.apple.NVDAResman          7.1.2
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.2.4
    com.apple.driver.AppleHDAController          2.1.3f7
    com.apple.iokit.IOHDAFamily          2.1.3f7
    com.apple.iokit.IOSurface          80.0
    com.apple.iokit.IOBluetoothSerialManager          4.0.1f4
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.3fc11
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.ApplePolicyControl          3.0.16
    com.apple.driver.AppleGraphicsControl          3.0.16
    com.apple.driver.AppleBacklightExpert          1.0.3
    com.apple.iokit.IONDRVSupport          2.3.2
    com.apple.iokit.IOGraphicsFamily          2.3.2
    com.apple.driver.AppleSMC          3.1.1d8
    com.apple.driver.IOPlatformPluginFamily          4.7.5d4
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.1f4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.1f4
    com.apple.iokit.IOBluetoothFamily          4.0.1f4
    com.apple.driver.AppleUSBMultitouch          227.1
    com.apple.iokit.IOUSBHIDDriver          4.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.1
    com.apple.iokit.IOUSBMassStorageClass          3.0.0
    com.apple.driver.AppleUSBMergeNub          4.5.3
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.1
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.7
    com.apple.iokit.IOCDStorageFamily          1.7
    com.apple.driver.XsanFilter          403
    com.apple.iokit.IOAHCISerialATAPI          2.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.1
    com.apple.iokit.IOFireWireFamily          4.4.5
    com.apple.iokit.IO80211Family          411.1
    com.apple.iokit.IOUSBUserClient          4.5.3
    com.apple.iokit.IONetworkingFamily          2.0
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOAHCIFamily          2.0.7
    com.apple.iokit.IOUSBFamily          4.5.3
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          165.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          331
    com.apple.iokit.IOStorageFamily          1.7
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.4
    com.apple.iokit.IOPCIFamily          2.6.7
    com.apple.iokit.IOACPIFamily          1.4

    call apple! 1800-apl-care

  • I have a problem with "to close/shut down" firefox. I can shut it down and reopen.It says you must shut down your firefox before reopen a new

    Hello,I have a problem when I want to restart my firefox.I press to closed and firefox looks like it closed,and when I try to reopen again it says "you must shut down previous session before a run firefox"
    It happen with downlods ,too.
    Today I tried to download a new version,last version of firefox mozilla and when I tried to install it it say because of some crushes you could not properly install new download.
    Please,is there anyway to help me?
    All the best
    Stevan

    See this: <br />
    https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

  • Message "are you sure you want to shut down your computer now"

    I am in OS 10.8.5 on a Mac Pro. I get repeated message  upon start-up "are you sure you want to shut down your computer now?" Restarting does not stop the message. Nor does canceling it. It keeps occuring, blocking my ability to do applications. Because it comes to the front all the time, and the "shutdown" button is lit, if I inadvertently hit a return key while typing something else, the computer shuts down. I have a western digital backup disk-dismounting that has no effect. I have also run the disk utility permissions repair a few times to no avail.
    Thanks for any advice.
    Nov 26, 2013

    This might happen if your power button is malfunctioning.  Remember a slight tap of the power button will bring up that screen.  Bring it in for service if it is readily reproducible.

  • "Are you sure you want to shut down your computer?" prompt pops up for no reason and continues to pop up after selecting Cancel. How can I stop this?

    "Are you sure you want to shut down your computer?" prompt pops up for no reason and continues to pop up after selecting Cancel. How can I stop this?
    Mac Pro. OS 10.6.8

    Then I suggest you read this thread regarding the 30" Apple Cinema Display and that particular message pop up... several possible causes... common denominator, the display.
    http://forums.macrumors.com/showthread.php?t=617367

  • I see a small window displaying "Are you sure you want to shut down your computer now". How do I stop appearing this window

    I see a small window displaying "Are you sure you want to shut down your computer now". How do I stop appearing this window

    Is this after you've chosen to Shutdown from the Menu, or just on it's own?
    You can press the esc key to cancel, or Enter key to shutdown.
    Check your System Preferences>Energy Saver>Schedule & see if it's set to shutdown at a certain time.

  • Recurring Message "You Shut Down Your Computer Because of a Problem"

    I had a computer crash and since then I get a prompt after login (administrator or any other account) stating: "You shut down your computer because of a problem" and even when I choose to open the apps that were open during the crash it still prompts me again after a reboot.
    Steps I have taken:
    1. Booted into recovery and performed a disk and permissions repair to no avail
    2. Attempted to login on other accounts and received same error.
    3. Used Onyx to clear the cache on boot, kernel as well as applications
    4. Used Oynx to rebuild the LaunchServices and dyld's shared cache.
    Still have the problem even after booting into Safe Mode (prompt did not appear then, but reappeared when booting normally)
    Any ideas.

    Well this is the latest cut from the shutdown system log:
    15014356 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    15014360 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    15014368 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20014942 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
    20014961 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 140546161005056/-7
    20015033 com.apple.launchd                1        com.apple.launchd        1         System: Shutdown timer firing.
    20015055 com.apple.launchd                1        com.apple.launchd        1         System: Still alive with 2/1 (normal/anonymous) children.
    20015069 com.apple.launchd                1        com.apple.securityd      16        PID is still valid
    20015087 com.apple.launchd                1        com.apple.securityd      16        Killability: dirty/idle-exit unsupported
    20015098 com.apple.launchd                1        com.apple.coreservices.appleevents 92        PID is still valid
    20015113 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Killability: dirty/idle-exit supported
    20015118 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    20015121 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    20015130 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20017392 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
    20017409 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 140546157876984/-7
    20017416 com.apple.launchd                1        com.apple.securityd      16        Dispatching kevent callback.
    20017437 com.apple.launchd                1        com.apple.securityd      16        Exit timeout elapsed (20 seconds). Killing
    20017465 com.apple.launchd                1        com.apple.securityd      16        Sent SIGKILL signal
    20017470 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    20017473 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    20017485 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20017524 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 69
    20017532 com.apple.launchd                1        com.apple.launchd        1         System: Receive right returned to us: com.apple.SecurityServer
    20017558 com.apple.launchd                1        com.apple.securityd      16        Tried to dispatch an already active job: PID is still valid.
    20017564 com.apple.launchd                1        com.apple.launchd        1         System: No submanagers left.
    20017569 com.apple.launchd                1        com.apple.securityd      16        Job is active: PID is still valid
    20017574 com.apple.launchd                1        com.apple.securityd      16        Job was sent SIGTERM and SIGKILL.
    20017578 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job is active: PID is still valid
    20017583 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job was sent SIGTERM.
    20017587 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    20017590 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20019370 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
    20019379 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 37/-1
    20019411 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    20019414 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    20019421 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20019447 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
    20019457 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 16/-5
    20019463 com.apple.launchd                1        com.apple.securityd      16        Dispatching kevent callback.
    20019494 com.apple.launchd                1        com.apple.securityd      16        EVFILT_PROC event for job.
    20019499 com.apple.launchd                1        com.apple.securityd      16        Reaping
    20019534 com.apple.launchd                1        com.apple.securityd      16        Exited 20.002413 seconds after the first signal was sent
    20019543 com.apple.launchd                1        com.apple.securityd      0         Exited while shutdown in progress. Processes remaining: 1/1
    20019547 com.apple.launchd                1        com.apple.securityd      0         Job is useless. Removing.
    20019553 com.apple.launchd                1        com.apple.securityd      0         Closing receive right for com.apple.SecurityServer
    20019561 com.apple.launchd                1        com.apple.securityd      0         Mach service deleted: com.apple.SecurityServer
    20019569 com.apple.launchd                1        com.apple.securityd      0         Removed
    20019574 com.apple.launchd                1        com.apple.launchd        1         System: No submanagers left.
    20019578 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job is active: PID is still valid
    20019582 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job was sent SIGTERM.
    20019586 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    20019589 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    20019596 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20019927 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
    20019936 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 140546156860424/-7
    20019941 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Dispatching kevent callback.
    20019954 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Exit timeout elapsed (20 seconds). Killing
    20019973 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Sent SIGKILL signal
    20019976 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    20019980 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
    20019986 com.apple.launchd                1        com.apple.launchd        1         MIG request.
    20020571 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
    20020579 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 73/-1
    20020597 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
    20020601 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 92/-5
    20020605 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Dispatching kevent callback.
    20020608 com.apple.launchd                1        com.apple.coreservices.appleevents 92        EVFILT_PROC event for job.
    20020611 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Reaping
    20020630 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Exited 20.000797 seconds after the first signal was sent
    20020637 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Exited while shutdown in progress. Processes remaining: 0/1
    20020648 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Job was last to exit during shutdown of: System.
    20020652 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Job is useless. Removing.
    20020657 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Closing receive right for com.apple.coreservices.appleevents
    20020681 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Mach service deleted: com.apple.coreservices.appleevents
    20020689 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Removed
    20020694 com.apple.launchd                1        com.apple.launchd        1         System: No submanagers left.
    20020697 com.apple.launchd                1        com.apple.launchd        1         System: Removing.
    20020701 com.apple.launchd                1        com.apple.launchd        1         System: Removing job manager.
    20020704 com.apple.launchd                1        0x7fd373c27610.anonymous.launchd 1         Reaping
    20020711 com.apple.launchd                1        0x7fd373c27610.anonymous.launchd 0         Removed
    20020849 com.apple.launchd                1        com.apple.launchd        1         System: Userspace shutdown finished at: Tue Jul  9 14:36:55 2013
    20020860 com.apple.launchd                1        com.apple.launchd        1         System: Userspace shutdown took approximately 20 seconds.
    20020904 com.apple.launchd                1        com.apple.launchd        1         VM statistics (now): Free: 1481341 Active: 163424 Inactive: 183775 Reactivations: 76638 PageIns: 1514234 PageOuts: 0 Faults: 187281111 COW-Faults: 20294866 Purgeable: 44 Purges: 47114
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  • Has the "You shut down your computer because of a problem" message changed?

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  • How do I get my mac mountain lion to stop saying, "You shut down your computer because of a problem?

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  • "Are you sure you want to shut down your computer now?" message on start up

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  • My MacBook Pro 13" Solid state Retina display stars then it will randomly show a gray boxed message asking:Are you sure you want to shut down your computer. It gives 4 alternatives Re start, sleep cancel or shut down

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  • When i remove power adaptop it says ''are you sure you want to shut down your computer now?'' what should i do????

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  • Kernel panics every time (shut down your computer). When it stays on I get blotched video, left-over spots, tearig and then shut down your computer...

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                                                                                                             W.W.
    I am attaching the latest crashreport:
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          Backtrace:
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             0x00029234 0x000233F8 0x000ABEAC 0x5038514E
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                dependency: com.apple.iokit.IOPCIFamily(1.7)@0x491000
                dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x5fc000
                dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x620000
                dependency: com.apple.NVDAResman(4.1.8)@0x636000
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    Kernel version:
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          Backtrace:
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    Proceeding back via exception chain:
       Exception state (sv=0x37D2EA00)
          PC=0x00821D3C; MSR=0x00009030; DAR=0x47AC834E; DSISR=0x40000000; LR=0x00821D24; R1=0x21E23B40; XCP=0x0000000C (0x300 - Data access)
          Backtrace:
    0x00032E98 0x0081AB20 0x0080AC74 0x002E9A80 0x002EB94C 0x0008C248
             0x00029234 0x000233F8 0x000ABEAC 0x5038514E
          Kernel loadable modules in backtrace (with dependencies):
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                dependency: com.apple.iokit.IOPCIFamily(1.7)@0x491000
                dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x5fc000
                dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x620000
                dependency: com.apple.NVDAResman(4.1.8)@0x636000
       Exception state (sv=0x38A98780)
          PC=0x9000B348; MSR=0x0200F030; DAR=0x01785000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF0202F20; XCP=0x00000030 (0xC00 - System call)
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    Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
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    Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
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    Thank you for your reply BDAqua.
    Yes I ran short and the Extended Test. All pass. One of the first things I did is Safe Boot several times I also repaired permissions. Safe boot takes no longer than before the crashes and as long as I stay in safe boot mode it won't crash. What does that mean?I also ran MacJanitor and removed the SCCUZI card Apple put in when I bought the G4 as well as an M-Audio Delta 66 card which I do not use (both) anymore. I also started up on an external firewire drive 10.4.6. It also (crashes) does the same thing.
    I was hoping somebody understands the crash report I enclosed? Isn't that suppose to say what went wrong?
    Thank you again for your input BDAqua
                                                                  W.W.

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