You need to return your kit - What?

Hello,
Just writing because I have just got an email from BT that says "Hello Mr xxx, We're sorry you no longer need your BT equipment..." The subject is: "You need to return your kit"
I have not cancelled my services with BT, so why did I get this email?
My line was disconected in error 7 months ago and it seems that I will have the same problem again!
If anyone could let me know what is the problem that would be much appreciated.
Many thanks,
Sergio
Solved!
Go to Solution.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they cannot deal with service issues that way.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail, when its your turn in the queue.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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panic (cpu 0 caller 0xffffff800064ba7b): "Unable to find driver for this platform: \"ACPI\".\n"@/SourceCache/xnu/xnu-1699.26.8/iokit/Kernel/I0PlatformExpert.cpp:1 504
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thank you!
[quote]
Mon Jan 7 04:41:39 2013
panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
Backtrace (CPU 1), Frame : Return Address
0xffffff8060213ba0 : 0xffffff8000204d15
0xffffff8060213ca0 : 0xffffff8000545709
0xffffff8060213ce0 : 0xffffff7f80e90e34
0xffffff8060213d30 : 0xffffff7f80e8aac2
0xffffff8060213d80 : 0xffffff7f813c6b84
0xffffff8060213df0 : 0xffffff7f80d740ff
0xffffff8060213e20 : 0xffffff7f80d7ec07
0xffffff8060213e50 : 0xffffff7f80d7ed70
0xffffff8060213ea0 : 0xffffff7f80d7fb39
0xffffff8060213ef0 : 0xffffff7f80d7c076
0xffffff8060213f10 : 0xffffff800053b31f
0xffffff8060213f60 : 0xffffff800053afc5
0xffffff8060213fa0 : 0xffffff80002c8527
      Kernel Extensions in backtrace (with dependencies):
         com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
            dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
            dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
         com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
            dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
         com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
         com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 16972898800986
unloaded kexts:
com.apple.driver.AppleUSBUHCI          4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
loaded kexts:
com.google.filesystems.fusefs          2.1.9 - last loaded 8029647925508
com.bresink.driver.BRESINKx86Monitoring          9.0
com.avatron.AVExFramebuffer          1.6.1
com.Cycling74.driver.Soundflower          1.5.2
com.logmein.driver.LogMeInSoundDriver          1.0.0
com.avatron.AVExVideo          1.6.1
com.squirrels.airparrot.framebuffer          3
com.squirrels.driver.AirParrotSpeakers          1.7
com.rim.driver.BlackBerryUSBDriverInt          0.0.74
com.apple.filesystems.msdosfs          1.6.3
com.apple.driver.AppleBluetoothMultitouch          54.3
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleHDA          2.0.8f3
com.apple.driver.AppleMikeyDriver          2.0.8f3
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AudioAUUC          1.57
com.apple.kext.ATIFramebuffer          6.4.2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AirPort.Atheros9388          426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleBacklight          170.0.48
com.apple.ATIRadeonX3000          6.4.2
com.apple.kext.AppleSMCLMU          1.5.2d10
com.apple.driver.AppleIntelHDGraphics          6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
com.apple.iokit.SCSITaskUserClient          2.6.9
com.apple.driver.AppleIRController          303.8
com.apple.driver.AppleUSBCardReader          2.6.1
com.apple.iokit.IOAHCIBlockStorage          1.6.6
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleFWOHCI          4.7.7
com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
com.apple.driver.AppleUSBHub          4.2.5
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleAHCIPort          2.2.0
com.apple.driver.AppleUSBEHCI          4.2.6
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.14
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard          141.5
com.apple.driver.AppleHIDKeyboard          141.5
com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
com.apple.driver.AppleMultitouchDriver          207.11
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.DspFuncLib          2.0.8f3
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOFireWireIP          2.0.4
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.driver.AppleHDAController          2.0.8f3
com.apple.iokit.IOHDAFamily          2.0.8f3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.ApplePolicyControl          3.0.17
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.0.17
com.apple.driver.AppleBacklightExpert          1.0.2
com.apple.driver.AppleThunderboltEDMSink          1.1.3
com.apple.driver.AppleThunderboltEDMSource          1.1.3
com.apple.kext.ATI6000Controller          6.4.2
com.apple.kext.ATISupport          6.4.2
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.iokit.IOUSBHIDDriver          4.2.5
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.driver.AppleUSBMergeNub          4.2.5
com.apple.driver.XsanFilter          402.1
com.apple.driver.AppleThunderboltNHI          1.3.2
com.apple.iokit.IOThunderboltFamily          1.7.4
com.apple.iokit.IOFireWireFamily          4.2.7
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOAHCIFamily          2.0.7
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.iokit.IOUSBMassStorageClass          2.6.7
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
com.apple.iokit.IOUSBFamily          4.2.6
com.apple.driver.DiskImages          289.1
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.3.0
[/quote]

Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
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My Imac says "you need to restart your computer" after logging out and click on sleep. 10.6.8?

My Imac recently gives a message "you need to restart your computer" after logging out and clicking "sleep". After a few seconds, gray screeen will roll down and give that messasge. I disconnected USB cable from my printer. Today, after turning it on, the log in screen showed then after 2 seconds the gray screen rolled down again and prompted "you need to restart the computer". I've read the apple communities about kernel panics but to no success. I have a 10.6.8, 2.7 ghz, 4GB. This is the error that showed which I reported to apple mutiple times already.
Panics Since Last Report:          4
Anonymous UUID:                    522B583E-D9D7-463D-B57E-6849A69E41D9
Wed Jan 22 11:52:33 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000001e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x000000000000000a, RBX: 0x00000000000001e0, RCX: 0x0000000001000000, RDX: 0x0000000000000000
RSP: 0xffffff805e413eb0, RBP: 0xffffff805e413f10, RSI: 0x00000000000000dd, RDI: 0xffffff800b3eb7e0
R8: 0x0000000000000003, R9: 0x0000000000000001, R10: 0x0000000000000007, R11: 0x0000000000000051
R12: 0x000000000000000a, R13: 0xffffff804aa59004, R14: 0xffffff800d15f1b4, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff7f80e2750d, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e413b50 : 0xffffff8000204d15
0xffffff805e413c50 : 0xffffff80002d1208
0xffffff805e413da0 : 0xffffff80002e3f4a
0xffffff805e413db0 : 0xffffff7f80e2750d
0xffffff805e413f10 : 0xffffff7f80e7f7d3
0xffffff805e413f30 : 0xffffff800053e46d
0xffffff805e413f60 : 0xffffff8000285b66
0xffffff805e413fa0 : 0xffffff80002c8527
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AirPort.Atheros9388(426.35.3)@0xffffff7f80e1c000->0xffffff7f80 f66fff
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
            dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
            dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 4614091555750
unloaded kexts:
com.apple.driver.AppleUSBUHCI          4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
loaded kexts:
com.apple.filesystems.afpfs          9.7.1 - last loaded 1016854024083
com.apple.nke.asp_tcp          5.0
com.apple.filesystems.smbfs          1.6.7
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AudioAUUC          1.57
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMikeyDriver          2.0.8f3
com.apple.kext.ATIFramebuffer          6.4.2
com.apple.driver.AppleIntelHDGraphics          6.4.2
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleHDA          2.0.8f3
com.apple.ATIRadeonX3000          6.4.2
com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
com.apple.driver.AirPort.Atheros9388          426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleBacklight          170.0.48
com.apple.kext.AppleSMCLMU          1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
com.apple.driver.AppleBluetoothMultitouch          54.3
com.apple.driver.AppleUSBCardReader          2.6.1
com.apple.driver.AppleIRController          303.8
com.apple.iokit.SCSITaskUserClient          2.6.9
com.apple.iokit.IOAHCIBlockStorage          1.6.6
com.apple.driver.AppleFWOHCI          4.7.7
com.apple.driver.AppleUSBHub          4.2.5
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleAHCIPort          2.2.0
com.apple.driver.AppleUSBEHCI          4.2.6
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.14
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.driver.DspFuncLib          2.0.8f3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleBluetoothHIDKeyboard          141.5
com.apple.driver.AppleHIDKeyboard          141.5
com.apple.iokit.IOFireWireIP          2.0.4
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.AppleHDAController          2.0.8f3
com.apple.iokit.IOHDAFamily          2.0.8f3
com.apple.driver.ApplePolicyControl          3.0.17
com.apple.driver.AppleGraphicsControl          3.0.17
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.2
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.AppleThunderboltEDMSink          1.1.3
com.apple.driver.AppleThunderboltEDMSource          1.1.3
com.apple.kext.ATI6000Controller          6.4.2
com.apple.kext.ATISupport          6.4.2
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
com.apple.driver.AppleMultitouchDriver          207.11
com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
com.apple.iokit.IOUSBMassStorageClass          2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.9
com.apple.iokit.IOUSBHIDDriver          4.2.5
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
com.apple.driver.AppleThunderboltNHI          1.3.2
com.apple.iokit.IOThunderboltFamily          1.7.4
com.apple.driver.AppleUSBMergeNub          4.2.5
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOFireWireFamily          4.2.7
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOAHCIFamily          2.0.7
com.apple.iokit.IOUSBFamily          4.2.6
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.TMSafetyNet          6
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.3.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 3
What is going on with this error?

It hasn't been acting up since I:
1) Since I unplug my all in one printer with wifi (Hewlett Packard). I barely use the printer and it keeps cleaning out the jets and wasting my **** ink. Plus it'll do a loud self test @ 3:00 in the morning & by this time, I pulled my baseball bat from under the bed and ready to smash some skulls in the office room thinking its a burglar.
But seriously it stop doing it.
This is a late reply but confirmed after 7 months.
Note: I shut down instead of sleep my Imac now because I hardly use it.

"You need to restart your computer" / Kernel Panic issue

Hi guys,
Need your help. i have an mbp i7 13 inch model and just today i am experiencing this " you need to restart your computer" error. i read that this is a kernel panic issue/error. but what do i do? what's wrong?
Below is what appears on the log after I restart the computer _______________________________________________________________________________ ______________________________________________________
Interval Since Last Panic Report: 3634 sec
Panics Since Last Report:          2
Anonymous UUID:                    33E6B9BF-3C91-42AC-8CFF-70961F171CFA
Thu Apr 21 04:31:52 2011
panic(cpu 2 caller 0xffffff80002d11f4): Kernel trap at 0xffffff7f80bf7f03, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff808cd76d20, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x30ec8348f87d8994, RBX: 0xffffff7f80bf7dc2, RCX: 0xffffff805ac3b100, RDX: 0xffffff800da3cd08
RSP: 0xffffff805f763b40, RBP: 0xffffff805f763b60, RSI: 0x0000000000000002, RDI: 0xffffff7f80bf7dc2
R8: 0x00000000000005f0, R9: 0x0000000000000000, R10: 0x0000000000000094, R11: 0xffffff80004f4f48
R12: 0x0000000000000008, R13: 0x0000000000000246, R14: 0xffffff805f763b30, R15: 0xffffff800b3d0000
RFL: 0x0000000000010202, RIP: 0xffffff7f80bf7f03, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 2), Frame : Return Address
0xffffff805f7637e0 : 0xffffff8000204d15
0xffffff805f7638e0 : 0xffffff80002d11f4
0xffffff805f763a30 : 0xffffff80002e3f1a
0xffffff805f763a40 : 0xffffff7f80bf7f03
0xffffff805f763b60 : 0xffffff7f80bf8ab3
0xffffff805f763bd0 : 0xffffff7f80bf97de
0xffffff805f763c10 : 0xffffff7f80dbe562
0xffffff805f763d10 : 0xffffff7f810670e5
0xffffff805f763dd0 : 0xffffff7f81067fac
0xffffff805f763e80 : 0xffffff7f810686af
0xffffff805f763ea0 : 0xffffff7f81061dad
0xffffff805f763ed0 : 0xffffff800053bdd4
0xffffff805f763f10 : 0xffffff800053b2b7
0xffffff805f763f60 : 0xffffff800053af5d
0xffffff805f763fa0 : 0xffffff80002c84f7
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AppleUSBEthernetHost(2.1.1)@0xffffff7f80bf7000->0xffffff7f80bf cfff
            dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80894000
            dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db6000
         com.apple.driver.AppleUSBEHCI(4.2.0)@0xffffff7f8105e000->0xffffff7f81074fff
            dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db6000
            dependency: com.apple.iokit.IOPCIFamily(2.6.2)@0xffffff7f8081d000
         com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db6000->0xffffff7f80deffff
            dependency: com.apple.iokit.IOPCIFamily(2.6.2)@0xffffff7f8081d000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J3250
Kernel version:
Darwin Kernel Version 10.7.3: Sun Mar 6 13:37:56 PST 2011; root:xnu-1504.14.2~1/RELEASE_X86_64
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 286187214153
unloaded kexts:
com.apple.driver.AppleUSBUHCI          4.2.0 (addr 0xffffff7f810a3000, size 0x65536) - last unloaded 106691127607
loaded kexts:
com.vmware.kext.vmnet          3.1.2
com.vmware.kext.vmioplug          3.1.2
com.vmware.kext.vmci          3.1.2
com.vmware.kext.vmx86          3.1.2
com.apple.driver.AppleUSBEthernetHost          2.1.1 - last loaded 255489704091
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.filesystems.ntfs          3.4
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleHDA          2.0.2f10
com.apple.driver.AppleMikeyDriver          2.0.2f10
com.apple.driver.AppleUpstreamUserClient          3.5.4
com.apple.driver.AppleMCCSControl          1.0.17
com.apple.driver.AudioAUUC          1.54
com.apple.driver.SMCMotionSensor          3.0.1d2
com.apple.driver.AppleIntelHDGraphics          6.3.2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin          4.6.0d12
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleBacklight          170.0.46
com.apple.kext.AppleSMCLMU          1.5.2d6
com.apple.driver.AppleIntelSNBGraphicsFB          6.3.2
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleUSBTCButtons          201.2
com.apple.driver.AppleUSBTCKeyboard          201.2
com.apple.driver.AppleIRController          303.8
com.apple.BootCache          31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.iokit.SCSITaskUserClient          2.6.6
com.apple.iokit.IOAHCIBlockStorage          1.6.3
com.apple.driver.AppleUSBHub          4.2.0
com.apple.driver.AirPort.Brcm4331          429.10.2
com.apple.driver.AppleSDXC          1.0.2
com.apple.iokit.AppleBCM5701Ethernet          3.0.2b8
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.driver.AppleAHCIPort          2.1.6
com.apple.driver.AppleUSBEHCI          4.2.0
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.4.1
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.11
com.apple.driver.AppleIntelCPUPowerManagement          142.4.1
com.apple.driver.AppleThunderboltDPOutAdapter          1.1.1
com.apple.driver.AppleThunderboltDPInAdapter          1.1.1
com.apple.driver.AppleThunderboltDPAdapterFamily          1.1.1
com.apple.driver.AppleThunderboltPCIDownAdapter          1.0.5
com.apple.driver.DspFuncLib          2.0.2f10
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.driver.AppleThunderboltNHI          1.1.9
com.apple.iokit.IOThunderboltFamily          1.2.2
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.4f2
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.0.2f10
com.apple.iokit.IOHDAFamily          2.0.2f10
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.IOPlatformPluginFamily          4.6.0d12
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.1
com.apple.iokit.IONDRVSupport          2.2
com.apple.driver.AppleSMC          3.1.0d5
com.apple.iokit.IOGraphicsFamily          2.2
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.4f2
com.apple.driver.AppleUSBBluetoothHCIController          2.4.4f2
com.apple.iokit.IOBluetoothFamily          2.4.4f2
com.apple.driver.AppleUSBMultitouch          207.5
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.driver.AppleUSBMergeNub          4.2.0
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.6
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOAHCISerialATAPI          1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.6
com.apple.iokit.IOUSBUserClient          4.2.0
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IOAHCIFamily          2.0.5
com.apple.iokit.IOUSBFamily          4.2.0
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.2
com.apple.iokit.IOACPIFamily          1.3.0
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.10.2)
Bluetooth: Version 2.4.4f2, 2 service, 12 devices, 1 incoming serial ports
Network Service: iPhone USB, Ethernet, en2
Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 6
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 9
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

Firstly, I'd disconnect the USB Ethernet device you are using. Secondly, I'd boot into safe mode to see if the panic is being caused by VM Fusion's extensions.
Also visit The XLab FAQs and read the FAQ on diagnosing kernel panics.

"you need to restart your Imac"

I don't turn off my Imac that much and I keep getting this message after 5-6 days.
"you need to restart your computer. hold down the power button until it turns off"
It's very annoying while gaming since I die at bosses and lose my stuff etc....
I've sent in the report like 12 times last 2 months, someone have any idea what I can do?
The imac is not that old, maybe 5 months.

Here's the crash report guys:
Interval Since Last Panic Report: 3448890 sec
Panics Since Last Report:          2
Anonymous UUID:                    77296F6E-FE35-4C95-9350-7E8CA1CFA614
Tue Dec 6 19:45:28 2011
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f808a2410, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff817e098a00, CR3: 0x000000011ba86000, CR4: 0x0000000000040660
RAX: 0x00000000ff000000, RBX: 0x000000000000032f, RCX: 0xffffff817e098a00, RDX: 0x00000000fffff300
RSP: 0xffffff805ffda9c0, RBP: 0xffffff805ffdaa30, RSI: 0xffffff808e106d00, RDI: 0xffffff808e106d20
R8: 0xffffff808e1079bc, R9: 0x0000000000000001, R10: 0x0000000000000d00, R11: 0xffffff808e106d00
R12: 0xffffff817e098a00, R13: 0xffffff804ba45120, R14: 0xffffff804ba45000, R15: 0x00000000fffff300
RFL: 0x0000000000010293, RIP: 0xffffff7f808a2410, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805ffda660 : 0xffffff8000204d15
0xffffff805ffda760 : 0xffffff80002d1208
0xffffff805ffda8b0 : 0xffffff80002e3f4a
0xffffff805ffda8c0 : 0xffffff7f808a2410
0xffffff805ffdaa30 : 0xffffff7f808a6047
0xffffff805ffdaac0 : 0xffffff7f8087c55b
0xffffff805ffdaba0 : 0xffffff80005523f8
0xffffff805ffdabe0 : 0xffffff8000553039
0xffffff805ffdac60 : 0xffffff80005537e6
0xffffff805ffdadb0 : 0xffffff80002ba1c4
0xffffff805ffdbe50 : 0xffffff8000205536
0xffffff805ffdbe80 : 0xffffff80002029eb
0xffffff805ffdbef0 : 0xffffff8000274176
0xffffff805ffdbf60 : 0xffffff80002c3095
0xffffff805ffdbfa0 : 0xffffff80002e4894
      Kernel Extensions in backtrace (with dependencies):
         com.apple.ATIRadeonX3000(6.4.2)@0xffffff7f8086e000->0xffffff7f80b06fff
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80821000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f80860000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80838000
BSD process name corresponding to current thread: JavaApplicationS
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 336962476651567
unloaded kexts:
com.apple.driver.AppleUSBUHCI    4.2.5 (addr 0xffffff7f81316000, size 0x65536) - last unloaded 175789078818
loaded kexts:
com.eset.kext.esets_kac    1.0.0d1
com.vmware.kext.vmnet    3.1.3
com.vmware.kext.vmioplug    3.1.3
com.vmware.kext.vmci    3.1.3
com.vmware.kext.vmx86    3.1.3
org.virtualbox.kext.VBoxNetAdp    4.0.6
org.virtualbox.kext.VBoxNetFlt    4.0.6
org.virtualbox.kext.VBoxUSB    4.0.6
org.virtualbox.kext.VBoxDrv    4.0.6
com.vara.driver.VaraAudio    1.0.3
com.razer.orochi.driver    2.0
com.apple.driver.AGPM    100.12.31
com.apple.driver.AppleHWSensor    1.9.3d0
com.apple.driver.AudioAUUC    1.57
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.1.6
com.apple.filesystems.autofs    2.1.0
com.apple.driver.AppleMikeyHIDDriver    1.2.0
com.apple.driver.AppleHDA    2.0.8f3
com.apple.driver.AppleMikeyDriver    2.0.8f3
com.apple.driver.AppleUpstreamUserClient    3.5.7
com.apple.driver.AppleMCCSControl    1.0.26
com.apple.kext.ATIFramebuffer    6.4.2
com.apple.driver.AirPort.Atheros9388    426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
com.apple.driver.AppleLPC    1.5.1
com.apple.driver.AppleBacklight    170.0.48
com.apple.kext.AppleSMCLMU    1.5.2d10
com.apple.ATIRadeonX3000    6.4.2
com.apple.driver.AppleIntelHDGraphics    6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB    6.4.2
com.apple.driver.AppleIRController    303.8
com.apple.iokit.SCSITaskUserClient    2.6.9
com.apple.driver.AppleUSBCardReader    2.6.1
com.apple.iokit.IOAHCIBlockStorage    1.6.6
com.apple.BootCache    31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.driver.AppleUSBHub    4.2.5
com.apple.driver.AppleFWOHCI    4.7.7
com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2
com.apple.driver.AppleEFINVRAM    1.4.0
com.apple.driver.AppleAHCIPort    2.2.0
com.apple.driver.AppleUSBEHCI    4.2.6
com.apple.driver.AppleACPIButtons    1.3.6
com.apple.driver.AppleRTC    1.3.1
com.apple.driver.AppleHPET    1.5
com.apple.driver.AppleSMBIOS    1.7
com.apple.driver.AppleACPIEC    1.3.6
com.apple.driver.AppleAPIC    1.4
com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
com.apple.security.sandbox    1
com.apple.security.quarantine    0
com.apple.nke.applicationfirewall    2.1.14
com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard    141.5 - last loaded 39053098181
com.apple.driver.IOBluetoothHIDDriver    2.4.5f3
com.apple.driver.AppleHIDKeyboard    141.5
com.apple.driver.AppleProfileReadCounterAction    17
com.apple.driver.AppleProfileTimestampAction    10
com.apple.driver.AppleProfileThreadInfoAction    14
com.apple.driver.AppleProfileRegisterStateAction    10
com.apple.driver.AppleProfileKEventAction    10
com.apple.driver.AppleProfileCallstackAction    20
com.apple.iokit.IOSurface    74.2
com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
com.apple.iokit.IOSerialFamily    10.0.3
com.apple.driver.DspFuncLib    2.0.8f3
com.apple.iokit.IOAudioFamily    1.8.3fc2
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.IOFireWireIP    2.0.4
com.apple.driver.AppleHDAController    2.0.8f3
com.apple.iokit.IOHDAFamily    2.0.8f3
com.apple.driver.ApplePolicyControl    3.0.17
com.apple.iokit.IO80211Family    320.1
com.apple.iokit.AppleProfileFamily    41
com.apple.driver.IOPlatformPluginFamily    4.7.0a1
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleGraphicsControl    3.0.17
com.apple.driver.AppleBacklightExpert    1.0.2
com.apple.driver.AppleSMC    3.1.0d5
com.apple.driver.AppleThunderboltEDMSink    1.1.3
com.apple.driver.AppleThunderboltEDMSource    1.1.3
com.apple.kext.ATI6000Controller    6.4.2
com.apple.kext.ATISupport    6.4.2
com.apple.iokit.IONDRVSupport    2.2.1
com.apple.iokit.IOGraphicsFamily    2.2.1
com.apple.driver.AppleThunderboltDPOutAdapter    1.5.9
com.apple.driver.AppleThunderboltDPInAdapter    1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily    1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
com.apple.iokit.IOBluetoothFamily    2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.9
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.6
com.apple.iokit.IOCDStorageFamily    1.6.1
com.apple.iokit.IOUSBHIDDriver    4.2.5
com.apple.iokit.IOAHCISerialATAPI    1.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.9
com.apple.iokit.IOUSBMassStorageClass    2.6.7
com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.9
com.apple.driver.AppleUSBMergeNub    4.2.5
com.apple.driver.AppleUSBComposite    3.9.0
com.apple.driver.XsanFilter    402.1
com.apple.driver.AppleThunderboltNHI    1.3.2
com.apple.iokit.IOThunderboltFamily    1.7.4
com.apple.iokit.IOUSBUserClient    4.2.4
com.apple.iokit.IOFireWireFamily    4.2.7
com.apple.iokit.IONetworkingFamily    1.10
com.apple.iokit.IOAHCIFamily    2.0.7
com.apple.iokit.IOUSBFamily    4.2.6
com.apple.driver.AppleEFIRuntime    1.4.0
com.apple.iokit.IOHIDFamily    1.6.6
com.apple.iokit.IOSMBusFamily    1.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    6
com.apple.driver.DiskImages    289.1
com.apple.iokit.IOStorageFamily    1.6.3
com.apple.driver.AppleACPIPlatform    1.3.6
com.apple.iokit.IOPCIFamily    2.6.8
com.apple.iokit.IOACPIFamily    1.3.0
Model: iMac12,1, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 931,51 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 5
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Razer Orochi, 0x1532, 0x0013, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3

Getting the " You need to restart your computer.... " message !!

Hello,
i was checking my HD recently and it says i have some problems i need to insert the " installation disk " and repaire it.
i inserted the disk and restart the Mac and pressed D
once i press D it pops up a picture says " you need to restart your computer. Hold down the power button until it turns off, then press the Power button again. "
and there are four more additional languages
i cannot get into the installation disk.
What can i do?
Thanks,

Thanks guys, i did what you told me but nothing has changed
Either, my mac ejecting the CD and boot normally or pops up the same message i wrote it above
and when the mac starts it's shows me a message content :
Interval Since Last Panic Report: 560647 sec
Panics Since Last Report: 4
Anonymous UUID: 2BF5C669-5043-4640-B684-0E5AC2F4D503
Mon Oct 11 14:14:19 2010
panic(cpu 0 caller 0x475588): "Process 1 exec of /sbin/launchd failed, errno 5\n"@/SourceCache/xnu/xnu-1456.1.25/bsd/kern/kern_exec.c:3146
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x3074be48 : 0x21acfa (0x5ce650 0x3074be7c 0x223156 0x0)
0x3074be98 : 0x475588 (0x5c0904 0x831ca8 0x5 0x0)
0x3074bef8 : 0x45f7f3 (0x47dcd20 0x1fe 0x44a5b60 0x80000001)
0x3074bf38 : 0x485c50 (0x44a97a8 0x0 0x1 0x40047a8)
0x3074bf68 : 0x218901 (0x44a97a8 0xffffff7f 0x0 0x0)
0x3074bfa8 : 0x2a5a07 (0xffffffff 0x1 0x0 0x2a27e000)
0x3074bfc8 : 0x29c866 (0x0 0x0 0x29c69b 0x40018c0)
BSD process name corresponding to current thread: init
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 6384157396
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleUSBTCButtons 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleUSBCardReader 2.5.0
com.apple.iokit.SCSITaskUserClient 2.5.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AirPortBrcm43xx 410.91.20
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.nvenet 1.0.58
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2f18 - last loaded 6305396352
com.apple.driver.AppleUSBBluetoothHCIController 2.2f18
com.apple.iokit.IOBluetoothFamily 2.2f18
com.apple.driver.AppleUSBMultitouch 200.20
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.iokit.IOUSBMassStorageClass 2.5.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.0
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCISerialATAPI 1.2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.0
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0

"You need to restart your computer" message keeps appearing

After am done with my computing session, and try to shut down my computer often times, this being the 7th, the machine will not shut down but instead it will display the message "You need to restart your computer...". After i do the restart, a message appears says something like: Mac OS X failed unexpectedly. The problem is that the OS has not failed unexpectedly; i tell it to shut down but it doesn't. Would anybody have a clue as to what is causing this problem?
Notes:
No non-native software has been installed
Have not renamed system folders
Thanks guys!

Please help me interpret my panic.logs.
Mon Feb 19 11:53:14 2007
panic(cpu 0 caller 0x0035AD9B): mbuf address out of range 0xc00ffff
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13e53ab8 : 0x128d08 (0x3c9a14 0x13e53adc 0x131de5 0x0)
0x13e53af8 : 0x35ad9b (0x3ea14c 0xc00ffff 0x13e53b38 0x2020da)
0x13e53b18 : 0x239999 (0x1 0x2 0x13e53b48 0x25d0ac00)
0x13e53c28 : 0x236d0a (0x2c5ba8c 0x25d0ac00 0x1 0x506a8c0)
0x13e53e08 : 0x22d264 (0x25d0ac00 0x14 0x13e53e58 0x1a06d8)
0x13e53e48 : 0x22ecc5 (0x25d0ac00 0x14 0x6 0x0)
0x13e53f58 : 0x21c441 (0x25d0ac00 0x25d0ac00 0x44407c 0x1a1f6f)
0x13e53f98 : 0x202cfe (0x2c2e404 0x25d0ac00 0x25bb9812 0x1)
0x13e53fc8 : 0x19a6ec (0x0 0x0 0x19d0b5 0x2f21828) Backtrace terminated-invalid frame pointer 0x0
Kernel version:
Darwin Kernel Version 8.8.3: Wed Oct 18 21:57:10 PDT 2006; root:xnu-792.15.4.obj~4/RELEASE_I386
Tue Mar 6 18:12:09 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x4d860739, CR3: 0x00dd4000, CR4: 0x000006e0
EAX: 0x4d860709, EBX: 0x1b040709, ECX: 0x403d0840, EDX: 0x0dba7880
CR2: 0x4d860739, EBP: 0x1405bd28, ESI: 0x403c7880, EDI: 0x125932c8
EFL: 0x00010202, EIP: 0x00a0acd9, CS: 0x00000008, DS: 0x00460010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1405bae8 : 0x128d08 (0x3cb134 0x1405bb0c 0x131de5 0x0)
0x1405bb28 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x1405bc38 : 0x19ada4 (0x1405bc50 0x0 0x1405bc78 0x127ee3)
0x1405bd28 : 0x9e3e57 (0x126b9004 0x403c7880 0xdba7880 0x4d860709)
0x1405bf08 : 0x39a463 (0x125932c8 0x2b23880 0x1 0x2797cec)
0x1405bf58 : 0x399635 (0x2b23880 0x0 0x1405bf78 0x4b0038)
0x1405bf88 : 0x39936b (0x2b350c0 0x3bbf43c 0x989298 0xffffffff)
0x1405bfc8 : 0x19ac1c (0x2b350c0 0x0 0x19e0b5 0x3a56040) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPortAtheros(221.46)@0x9b3000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6f2000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5de000
dependency: com.apple.iokit.IO80211Family(151.1)@0x996000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Thu Mar 8 01:27:20 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0xde7f5bd5, CR3: 0x00dd4000, CR4: 0x000006e0
EAX: 0xde7f5ba5, EBX: 0xabfe0ba5, ECX: 0x402d3e18, EDX: 0x0dab6130
CR2: 0xde7f5bd5, EBP: 0x13ff3d28, ESI: 0x402cb130, EDI: 0x1258f2c8
EFL: 0x00010202, EIP: 0x00a0acd9, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13ff3ae8 : 0x128d08 (0x3cb134 0x13ff3b0c 0x131de5 0x0)
0x13ff3b28 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x13ff3c38 : 0x19ada4 (0x13ff3c50 0x0 0x13ff3c78 0x127ee3)
0x13ff3d28 : 0x9e3e57 (0x126b9004 0x402cb130 0xdab6130 0xde7f5ba5)
0x13ff3f08 : 0x39a463 (0x1258f2c8 0x2b2cc80 0x1 0x26368b0)
0x13ff3f58 : 0x399635 (0x2b2cc80 0x135eb4 0x0 0x26368b0)
0x13ff3f88 : 0x39936b (0x2c582c0 0x275ef40 0x450 0x1203)
0x13ff3fc8 : 0x19ac1c (0x2c582c0 0x0 0x19e0b5 0x2c67680) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPortAtheros(221.46)@0x9b3000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6f2000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5de000
dependency: com.apple.iokit.IO80211Family(151.1)@0x996000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Thanks.

Trying to recover from constant kernel panics 'You need to restart your...'

Since last night I've been having major problems with my MBP. After installing some software on my Windows 7 Bootcamp partition, and following a restart, I got a kernel panic and the message "You need to restart your computer.." in 5 languages, and the screen would freeze.
Disconcertingly the desktop video was totally screwed up - the best way I can describe it is that a looked like a really, really bad 8-bit display, with huge blocky pixels.
Multiple attempts at pressing and holding the power button, then restarting, simply replicated the problem. In the end I was eventually able to boot up using a superduper clone. I decided to reformat the MBP HDD and copy the clone over. However, during the process the screensaver came on and froze the system, so I had to restart and repeat the process, this time switching off energy saver preferences and the screensaver.
So I'm back up and running (for now). I'm about to restore my energy preferences and test out the screen saver. Fingers crossed, but in the meantime, has anyone else come across an issue like this?
I've got 3rd party RAM installed, have had it for over a year, so not sure if this is the problem (hasn't been so far). As part of my initial troubleshooting I tried resetting PRAM but this had no discernible effect, other than to make the patchy block video more uniform (if that makes sense?)
I haven't tried the Apple Hardware Test yet, just got to find my original disks! Spec of MBP as per signature below.
Lastly, after I restored my system a browser window appeared, pointing to a file in my system library which contained the following:
# File lib/activerecord/connection_adapters/postgresqladapter.rb, line 116
def quote(value, column = nil)
if value.kind_of?(String) && column && column.type == :binary
"'#{escape_bytea(value)}'"
else
super
end
end
Any views / comments / tips greatly appreciated.
VP
Message was edited by: Vestan Pance

Sorry for the lengthy post, but I wanted to post exactly what came up when I was luckily able to surpass the grey screen. I don't know what to do, and I can't find the startup disk that came with the computer 3 years ago.
HELP please!!!
{\rtf1\mac\ansicpg10000\cocoartf824\cocoasubrtf480
{\fonttbl\f0\fswiss\fcharset77 Helvetica;}
{\colortbl;\red255\green255\blue255;}
\margl1440\margr1440\vieww9000\viewh8400\viewkind0
\pard\tx720\tx1440\tx2160\tx2880\tx3600\tx4320\tx5040\tx5760\tx6480\tx7200\tx792 0\tx8640\ql\qnatural\pardirnatural
\f0\fs24 \cf0 panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:\
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0134c000, CR4: 0x000006e0\
EAX: 0x00000000, EBX: 0x00945e40, ECX: 0x00000000, EDX: 0x04b40004\
CR2: 0x00000000, EBP: 0x25983508, ESI: 0x04ae9800, EDI: 0x2407c004\
EFL: 0x00010246, EIP: 0x007330f2, CS: 0x00000008, DS: 0x00000010\
Backtrace, Format - Frame : Return Address (4 potential args on stack) \
0x259832f8 : 0x128d0d (0x3cc65c 0x2598331c 0x131f95 0x0) \
0x25983338 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8) \
0x25983448 : 0x19b3a4 (0x25983460 0x1 0x25983478 0x6) \
0x25983508 : 0x74218b (0x2407c004 0xb 0x0 0x731f0a) \
0x25983538 : 0x740600 (0x2407c004 0x25983570 0x0 0x1a3736) \
0x25983818 : 0x73481a (0x0 0x600d600d 0x7022 0x25983848) \
0x259838d8 : 0x8c4b33 (0x240a4564 0x4d2 0x8eb9dc 0x6e766461) \
0x259839c8 : 0x72f402 (0x240a4000 0x0 0x25983ad2 0x80) \
0x25983a28 : 0x726133 (0x4aedc00 0x0 0x25983ad2 0x80) \
0x25983b58 : 0x727813 (0x4aedc00 0x72acac 0x25983bfc 0x4) \
0x25983c18 : 0x712875 (0x4aedc00 0x1 0x0 0x25983dd4) \
0x25983c78 : 0x70c06b (0x4aedc00 0x0 0x0 0x4aedc00) \
0x25983c98 : 0x38c991 (0x4aedc00 0x3fce950 0x3fce950 0x0) \
0x25983ce8 : 0x3b2df6 (0x4aedc00 0x3fce950 0x3fce950 0x0) \
0x25983d48 : 0x18d6fd (0x4aedc00 0x3fce950 0x0 0x0) \
0x25983db8 : 0x12b4ee (0x40b3280 0x40b3e98 0x25983df8 0x11e042) Backtrace continues...\
Kernel loadable modules in backtrace (with dependencies):\
com.apple.NVDAResman(5.0.8)@0x72e000\
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5fa000\
dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x704000\
dependency: com.apple.iokit.IONDRVSupport(1.4.8)@0x71f000\
com.apple.iokit.IONDRVSupport(1.4.8)@0x71f000\
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5fa000\
dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x704000\
com.apple.iokit.IOGraphicsFamily(1.4.8)@0x704000\
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5fa000\
Kernel version:\
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386\
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB\
Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB\
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz\
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz\
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.4.4\
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports\
Network Service: AirPort, AirPort, en1\
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5\
Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB\
Parallel ATA Device: MATSHITADVD-R UJ-85J\
USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA\
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA\
USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA\
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA\
}

" You need to restart your computer, hold down...."

My daughters iBook G4 1.33MHz Power Pc running 10.4.11
She keeps getting the blackscreen message " You need to restart your computer, Hold down.....etc. " This has been done several times but returns about 10 minutes later. Keen to save the computer if possible, so I would be grateful for any advice.
Thank you
Mike

Mike:
Your daughter's computer is having what is called a kernel panic. This can be either hardware or software based, although, more often hardware than software. RAM is one of the most frequent offenders followed by the Airport Express card. If you have installed additional RAM, remove the module you installed and boot without it and see if the KP returns. You can do the same with the Airport card. There are other possibilities, but that's where I would begin. Dr. Smoke's FAQ Resolving Kernel Panics has more information and troubleshooting tips. After you have checked these out please do post back with further questions or comments.
cornelius

On startup: "You need to restart your computer. Hold down ..."

When I start up from system folder 10.4.3 on hard disk, I get this message:
"You need to restart your computer. Hold down the Poweer button for several seconds or press the Restart button."
When I do this, my eMac restarts but returns to this very same message.
I did recently fix disk permissions using Hard Disk Utility. Tech Tools program reports no failures.
How can I restart my computer?

Find some body that can download and and burn you a copy of techtool 3.0.4 contact micromat and see if they know of a way to roll back a repair. Diskwarrior might help. There again check for the version number compatibility. Utilities are not like they use to be on OS9 and below; here you could use a version designed for lower OS and get by using it.
Todays utilities are based on the operating system themselves. There was a Major change in the version of UNIX used in OS X.3 and X.4 previously they used BSD (Berkley Systems Development) originated my Berkley University. Apple had to pay a Royalty payment for each copy sold. OSX uses FreeBSD UNIX which originally started from BSD UNIX; but, was taken over by the General UNIX community under a License like Mozilla uses for FIreFox and others. Anyway it can be used Royalty free. What's better is FreeBSD is constantly being improved literally daiyly; and therefore is much improved.
I digress. because of these differences the utilities must be written for the differences in code. And what worked on one doesn't on the other.

Can't get past a grey "you need to restart your computer screen"

Hello,
I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: \"ACPI". \n"@/SourceCache/xnu/xnu-1504.3.12......................
Debugger called: <panic>
Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack)
7 lines of numbers and letters (please let me know if you need these)
BSD process name correspoding to current thread: Unknown
Mac OS Version:
Not yet set
Kernal Version:
Darwin Kernel Version 10.3.0...............
System uptime in nanoseconds: 322691563
This is on the grey screen with the multi lingual "you need to restart your computer message"
Holding shift on startup bypasses the screen and allows me to eject the disk and boot in safe mode or whatever it's called but the bar down the bottom fills up and I'm just left with the rotating bars and the apple logo.
I have tried a few different suggestions I have found on other threads about holding a certain key to start in safe mode or something to that effect but nothing has worked.
I have inserted the OSX install dvd that came with the computer and restarted but that did nothing and now I cannot eject it.
I have backed up a lot of the stuff on there but it will be a huuuuuge inconvenience if I lose the data on this thing.
Any help is greatly appreciated!
Cheers,
Stephen

This is called a "kernel panic" (the multi-lingual restart screen). Solving them can be tricky. From the sounds of it, you can probably rule out hardware, but you probably have pretty severe system damage, probably caused by bad hard drive damage. But without more information, it's hard to say. Try looking over [the X Lab FAQ on resolving kernel panics|http://www.thexlab.com/faqs/kernelpanics.html].

You need to return your kit - What?

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