You tube videos freezing with ipad2

I am trying to help a friend with their ipad2.  Here is what they have:
IPAD2
Comcast as their internet service provider
Apple AirPort Wireless Router
My friend does not have a computer so I used my laptop to set up his secure network.  I had to download the airport utility software on my laptop.  He now has a secure network.  My question is this...when he is using his IPAD2, and watching you tube videos, the IPAD2 screen freezes...if I bring my laptop over to his house and he uses his IPAD2, the you tube video's work fine.   I left this evening thinking everything was working properly...we tried the video's that were freezing..and they worked perfectly.  I get home,,,and he calls to tell me the freezing is happening again...Does anyone out there know what I need to do?  I am thinking something has to be turned on or off  his IPAD2.  I have not had any luck finding any documentation that points to this...
Thank you-

And what speeds are you paying for? If you're paying for more speed than you're getting, I'd be hollering about it if I were you.
I'm paying for 16 Mb/s, and I believe I will be talking with my ISP on Monday.

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