"You've been logged out" keeps popping up after I try to log in, I just paid. I can't log into CC

CC desktop application is not allowing me to log in after I JUST paid and started my subscription. I called customer service before and they wanted me to wait 2-3 days for a call back and the issue was never solved. I just wnet with the CS6 trial for the time being and now that's over.I have tried contacting customer service and as you know over the weekend they're closed, of course.
So I finally call today and there's a TWO HOUR WAIT. I have work at 3 and leave the house by 2. There goes any work I wanted to get done and I have an assignment due tomorrow. I've had nothing but issues since trying to deal with Adobe this school-year and their customer service is appauling. Is someone putting together a lawsuit with a petition? Because I would GLADLY sign it. It's a shame that such a company gets away with such terrible and crappy, malfunctioning software.
I wish Adobe woud get their head out and fix these problems with the MILLIONS of dollars profit you would think that stuff would at least WORK. People pay a premium for this crap, so it would nice to not have to miss deadlines and clients ADOBE!!

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Similar Messages

  • "you have been signed out" message when trying to log onto Cloud

    Keep trying to log onto Cloud and getting the "you have been logged out" click here to log in, enter credentials and the process starts over. I can't get any of the programs downloaded for the software I've purchased.

    Hi,
    Please refer to the help document below:
    Error: You are no longer signed in to Creative Cloud applications
    You may also refer to the thread below where the issue has been addressed:
    "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
    Regards,
    Sheena

  • I keep getting the "You've been signed out" message - Cannot login to download apps

    I keep getting the "You've been signed out" message, even after the CC update. I created a new account today, and have tried uninstalling and reinstalling CC, but nothing has changed.
    Can't log into my account = can't download or access the apps I need for work.
    After checking the forums, this seems to have happened to quite a few people. I wouldn't be so antsy if it weren't for the fact that I need to access a project immediately.
    The chat isn't working, so someone PLEASE HELP!!
    Val

    Ok, so I had to resort to Twitter, but a lovely person by the name of Britt at @AdobeCare gave me a hand we were able to solve the issue. I'm posting the links she sent me, hopefully they'll be of use to anyone who encounters the same issue.
    Solution 2 is what did it for me:
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    I'm on a Mac, and the only problem I encountered was that I couldn't reach the Library folder from my User Name (I think the folder was hidden) which was preventing me from finding the opm.db file that needed to be deleted.
    If this happens to you, try this:
    Open Finder, click Go (next to File, View, Edit, etc) and click Go to Folder...
    Then type in /Users/[insert your profile name]/Library/Application Support/Adobe/OOBE
    That'll reveal the opm.db that needs to be deleted.
    Click here for other ways to find the hidden folder: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    This is what ultimately worked for me. After deleting that .db file, I relaunched CC and signed in without a problem.
    Hope this is useful to someone!
    xo
    Vale

  • Can not log in to Creative Cloud.  Repeatedly get "You've been signed Out"  ...  Rebooted, reinstalled, changed password.  God, I am reallly starting to hate this.....

    Can not log in to Creative Cloud.  Repeatedly get "You've been signed Out"  ...  Rebooted, reinstalled, changed password.  God, I am reallly starting to hate this...
    [ Private information removed by moderator ]

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    And, just in case you ever have this problem...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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  • When I try to log in it tells me "you have been signed out"

    I am trying to access my CC app to update everything but it won't let me sign in. Even after resetting my password, when I try to log in it tells me "You've been signed out" and won't let me access the cloud. On top of that all of my apps have reverted back to their trial versions. Please help.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • How do I get signed in? I keep getting "you have been signed out"

    How do I get signed in? I keep getting "you have been signed out"
    I did the delete the OBEE.db thing but that doesn't fix anything.

    Hi PRDParks,
    Same issue has been discussed in the below mentioned link- https://forums.adobe.com/thread/1324087
    Let me know if it helps.
    Thanks,
    Eshant Jindal

  • On the desk top it will not let me sign in keeps saying you have been signed out.

    On the desk top it will not let me sign in keeps saying you have been signed out.

    Refer
    https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • Recently keep getting the message "You've been signed out" [was:dew1188]

    Why do i keeps getting the message "You've been signed out" when I try to enter CC? This is new. I've always been able to get into CC and have downloaded Photoshop and many other apps.

    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html may help

  • My login keeps coming up "You've been signed out". What the.....?

    My login keeps coming up "You've been signed out". What the.....?

    twenty_one wrote:
    I've discovered that connecting a certain USB external disk will trigger it every time. So I don't do that, and it stopped. Others have reported that changing network connection triggers it equally reliably. Could be coincidence, but one might begin to suspect that a slight change in hardware status sends the wrong signals.
    I found the possible correlation with plugging, or unplugging, USB devices when I was looking for a solution when it happened to me.  It just so happened that that was the day I decided to try my Lazer Mamba on my desktop, so that went to the top of my list of possible causes.  But when you think about it, it is incredibly lame to blame USB devices for such problems.
    As it happened, removing the Lazer mouse made no difference.
    Incidentally, for anyone who suffers this and is using Windows 7, I took the cautious approach and tried to rename opm.db to opm.db.bak but Windows would not let me because the file was in use.  So I restarted the computer and tried again with the same result.  In the end I followed the instructions on the help page, and deleted the file, which Windows 'did' let me do.  That is one of those 'go figure' situations IMO

  • When trying to log in, I've got the message "you've been signed out"

    I am trying to sign in on cloud but after entering my login and pwd , i have the message "you've been signed out"
    does someone know why?

    Hi Laurie,
    Welcome to Adobe Forum,
    Please refer to the steps in :
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    http://forums.adobe.com/message/6182662
    Regards,
    Rajshree

  • When I try to sign into Creative Cloud a message saying "You've been Signed Out" pops up, When I try to sign into Creative Cloud a message saying "You've been Signed Out" pops up

    I am using a Windows 7 computer if that helps at all

    Hi thejenaem,
    Please refer the following help article on the problem "You have been signed out"
    You are no longer signed into your Creative Cloud applications
    Hope this helps.
    Let me know in case of any problem.
    Thanks and Regards,
    Sumit Singh

  • Keep getting "you've been signed out" over and over, I cannot download any apps

    I have been receiving the "you've been signed out" on my creative cloud desktop.  This is preventing me from downloading Flash which I need for a project.  VERY frustration. 

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • "You've been signed out" error every time I try to sign into Creative Cloud desktop application.

    I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
    I have tried the following to no avail:
    Uninstalling and reinstalling the Creative Cloud app.
    Renaming the OOBE folder to OOBE-old.
    Deleting everything in the SLCache.
    All of the above were suggested either on these forums or by support. None have worked.
    I am on a team membership.
    I am currently using Adobe Creative Suite CS5.5.
    I am on a Mac running Mavericks (OSX 10.9).
    Nothing seems to be working and I have been passed from department to department on the support chat window thing.
    Someone, for the love of God, please help.

    CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
    1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
    2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
    3: Now navigate to Application Support/Adobe/OOBE/.. folder.
    4: Delete opm file under OOBE.
    5: Rename OOBE to OOBEold.
    6: Check if you have AAMupdater in the adobe folder.
    7: Please rename it to AAMupdaterold.
    8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
    9: Then launch it, sign-in and click on Apps tab.
    It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

  • You've been signed out (28-04-2014)

    Hey.
    I keep getting this message from Creative cloud app "you've been signed out" when I try to log in. (Desktop app, I can fine log on through a browser)
    Running Windows 8.1 and the problem happened after I updated photoshop and indesign (2 weeks ago)
    I've tried these two solutions, but it does not help me ..
    1. http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    2. http://forums.adobe.com/message/5797218#5797218#5797218
    Some suggestions for what I can do?
    //Kasper

    Make sure CC is not running by stopping in task manager.
    Navigate to: C:\Users\your user name\AppData\Local\Adobe\OOBE
    delete 'opm'
    Open CC and sign in.

  • Creative Cloud Desktop issue: "you've been signed out" when trying to sign in

    Hi,
    Following the resolution guide for this issue on the adobe site, I have deleted the opm.db file from the oobe folder.  But the issue still remains.
    Steps carried out
    Quit the app
    Deleted opm.db file
    launched the app
    signed in
    same error
    I have also done a restart after deleting the file.
    I also reinstalled the application.
    Is this issue due to the maintenance?  My Colleague has the same issue.
    Thanks in advance for your help.

    Hi All,
    Issue:
    When you launch the Creative Cloud desktop app, a "You've been signed out" message appears.
    Troubleshoot points of note.
    Mac Mavericks OS
    This is happening on two Macs – regardless of user credentials used
    This works using the user’s credentials from a PC using the windows Creative Cloud Desktop App
    Creative Cloud Desktop successful downloaded one app on the 16/06/2014 to the Mac
    Adobe’s Resolution
    https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    Also tried renaming another folder – AAMupdater in the Adobe folder, as suggested on an Adobe Forum
    Deleted OOBE folder in a second location (location that differs from that in the guide above)
    Also used the Creative Cloud Cleaner to tidy up installation files
    This issue is still on going and I have submitted a log to Adobe Tech for analysis on User: Daniel above.
    If anyone has a solution please let me know.

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