'You've Been Signed Out' - Solutions not working

Hi,
I've been having this problem for many days now and have been very patient with the customer care team. However, I'm not approaching deadlines at University and really, really need access to Creative Cloud. I haven't even got any programs downloaded yet, so I'm absolutely stuffed at the moment and don't seem to be getting any help at all.
I was on the chat service three days ago and they couldn't solve my problem, so I was promised a phone call at 6pm the next day; I got nothing. This is simply unacceptable, I've tried absolutely everything to try and fix this problem and get some actual help but nothing has happened. Either make an update for Creative Cloud or find me a solution. It's absolutely disgusting that Adobe allows its customers to suffer like this, especially when you take into account the millions of people that use their products.
I sincerely hope I get some help on this forum.
Jack Williams

Just got a fix that worked....  Here is the chat!
Imran: As I understand you are unable  to login to Creative Cloud Application as you get automatically logged out, am I correct?
Robert: yes
Imran: Thank you for the confirmation.
Imran: I will be glad to check and help you with the issue.
Imran: Please type windows + R button to open run window.
Imran: Type "appdata" without quotes and hit enter.
Imran: Navigate to Local/Adobe/OOBE folder.
Imran: Delete opm.db file.
Imran: Please tell me if you face any issue so that I can help you.
Robert: ok
Robert: Do I need to close creative could in window task manager?
Imran: Yes, please close the process in Task Manger.
Imran: Once the file is deleted, please try to login to Creative Cloud Application once again.
Robert: It has open correctly

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