You've got to be kidding creative cloud update

I have been getting those annoying errors every time creative cloud needs to update. The workaround supplied by Adobe is to uninstall the CC desktop app and run the cleaner. Fine but it happens every time there is an update to the CC desktop app. To make matters worse, this time upon reinstalling the app when I start any off the apps get a message telling me I need to register my trial version. I've signed in with my ID what else do I need to do to use the software? If I can't more time using my applications and less time fixing them then it is not worth paying the $600 a year!

Sick to death of it to be honest. Adobe are taking the piss and they need to get a grip of the situation. Every single time without fail the following errors were encountered, failed to install.
Do you know I wouldn't care, adobe can stick their crap app and updates up their jacksee, but I cannot actually use the bloody thing until its updated.
I am fed up of loosing an hour or mores work everytime this peice of junk decides its got to update. Adobe hire some people that are capable.
Perhaps they should start refunding customers, theres an idea they can take to the board.

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You've got to be kidding me? SR 10697418951

Hello,
I've got a customer who has a problem with CIFS on an oes2 cluster. We opened up a SR and sent the Tech Support several configuration files and the load.out & unload.out log files. This is the answer we got:
"With regards to Service Request 10697418951 (CIFS on cluster resource comatose)
The file shows that the add secondary IP address for 139.64.221.215 was done. Then a ping to that address was done and there was no reply. Then there was an ARP for that address that also failed. So it appears that the IP binding of that address failed. That would cause the ncpcon bind of the resource name to the IP address to also fail which would explain why the resource went comatose. So we have to try to figure out why the IP binding failed that day. If it ever works, then it was likely that this particular time there was a problem with the driver loading or the NIC not being available, etc. I hope this is what you were looking for.
Best Regards,"
Of course I'm not going to show any names. You have got to be kidding me? The Tech Support individual obviously had / has no idea how a cluster works. The resource has to ping the address and ARP it before it can bind it. Just makes sense... Now, this is the answer that I helped the customer write:
" Thank you for your prompt reply.
The Ping for the add secondary IP address is a standard procedure when the cluster adds the secondary IP address. It pings the address first to make sure that it is available. If the ping returns an answer (so successful) then the cluster resource will go comatose, because the address is already assigned. As far as I know this is standard operating procedure for all cluster resources. My other cluster resources also do this and do not get an answer and therefore do not go comatose. This cannot be our problem. The ARPing falls under the same category. This cannot be our problem.
As was stated in the original call that when we load a cluster resource without the CIFS protocoll enabled it has no problems and we can then perfom the novcifs --add command manually and it is successful. When we activate the CIFS protocoll within the cluster resource (iMgr) and take the resource offline then online it goes comatose. The resource was originally created with OES2 sp1, therefore we've used the cifsPool.py scripts. Both of them give us the INVALID_DN_SYNTAX error. We have a test cluster that was installed with SP3 and when we activate CIFS for an existing cluster resource we have a similar problem. When we activate CIFS directly when creating a resource it works. This is a known problem with cluster resources that were created before OES2 sp2. As stated I believe that the cifsPool.py scripts still have a problem, that or sp3 has a problem (INVALID_DN_SYNTAX error). Please note what I said relating to creating an SP3 cluster resource w/o CIFS activiated and then activiating it.
Thank you for your assistance and if you need more information or files please contact me asap.
Sincerely,"
Now, I do not want to be rude but WTF? The customer is already REALLY upset with Novell because we implemented oes2 SP3 in order to setup CIFS and it caused his cluster to regularly die (SR 10687567801). The solution to that was available 2 months later, eDirectory 8.8 sp6 Patch2 from April 22, 2011. The customer is not very happy....
I've worked professionaly with Novell products since 1989. What is going on? And what is going on with the open SR relating to CIFS? Is it possible to get help from someone that actually knows the products involved? No offense intended...
Thank you for any assistance you are able to provide. IMO moving your Support was a mistake.
Mike.

Hi Mike,
I apologize for the delay on responding here in this forum. I did take action the same day this came through with the frontline engineer involved. From what it looks like, there may have been some miscommunication with the backline team on this as a clustered environment.
You're welcome to follow up with me directly if needed through the SR. I have since seen multiple updates from our team. Please let me know if there is more we can do.
Best regards,
Brian Armstrong

Launching Photoshop CS6 when you have an active subscription to Creative Cloud

What is the proper sequence of steps when you launch Photoshop CS6 and you are a subscriber to Adobe Creative Cloud. I don't believe my software is taking me down the right path as it continues to ask if I want to end the trial.

CS6 applications in Creative Cloud unexpectedly revert to trial mode
Sign in or activation errors
Mylenium

TS4436 you have got to be kidding us. My blackberry won't do that.

you have got to be kidding us. My blackberry won't do that.

you have got to be kidding us. My blackberry won't do that.

How do you get help to download with Creative Cloud DW6

How do you get help to download with Creative Cloud DW6? When I try to open help on the menu bar it generates a directive to download help or reload the program.
Thanks in-advance to the input,
Regards,
Jack

Jack,
If you're looking for help on Dreamweaver CS6, you can go to http://helpx.adobe.com/support/ and select the product of your choice to look at the self-help resources.
Thanks
Nikhil

Xi Fi Xtreme Music - You've got to be kidding m

I had the beta version of VISTA with a soundblaster li've card in my PC, I bought the Xi-Fi Xtreme Music Card?last month?for one purpose and hoping it would work with the FULL VERSION OF?VISTA. To enhance the quality of recording my music. Now with?VISTA,? its all messed up, still the same problem with?the li've card that the VISTA beta gave me. The?driver you have to download on here is not complete, sound stutters.. Mp3's crackle.... I can't record my music properly now. I? had to reinstall my Windows XP MCE,?and in?limbo with a copy VISTA home that I can't use properly.
You've got to be kidding me that I just wasted my money on?a new sound card,?that is not even ready for VISTA when it was released within the past month!!.. Wasn't the company atleast given a HEADS UP, so you would be READY with your hardware for VISTA?..
I am very confused and a bit pissed at the moment, can someone PLEASE let me know what is going on. Or when this problem is going to be FIXED!!..

Have you read the stickies on Windows Vista compatibility? Final drivers for the X-fi will be out in a few weeks it looks like. Meanwhile, if you're doing any mission-critical activities on your computer, you don't have any business using Vista just yet. I mean, most companies won't even switch to Vista for a year or more. There are going to be all kinds of issues when a new OS is released. I wish people would understand that before wigging out in the forums. I'm using my X-fi fatality pro series in Vista Ultimate and yes I miss the console launcher, working ac3 passthrough through spdif, and all the other stuff. But maybe I'm lucky in that my digital out works and EAX seems to work fine in BF242.
The point is, I knew going into the upgrade that some things wouldn't work or work properly for a little while. So no, nobody is kidding you. Just stick with Win XP until official drivers are up for all your hardware. Vista isn't going anywhere so I suggest you relax.

White spotting on MBP - You've got to be kidding me

All,
I have a week 11 MBP that I received as a system replacement for a PB G4 that had to be sent back 4 times for white spotting on my LCD. I was grateful to Apple for approving this exchange for me and have been mostly happy with my MBP.
Well, much to my dismay, I woke up this morning to what looks like white spotting on my MBP - You've got to be kidding me! It's strange, but just to the center-left and center-right of my LCD are a series of white spots in perfect circles. I can see six of them right now. They are about 1/4 inch in diameter and very noticeable with all background colors.
I absolutely cannot believe this - I am VERY frustrated with this. Has anyone else noticed this?
- JB

Richard, I agree with what you are saying in terms of outsourcing. I agree with you that it is a "Quality Control" issue. It is good to keep in mind that until the mid 70's Japanese made goods were also like how we perceive the Chinese ones today. And just remember how bad the craftsmanship were within GM cars made in the States in the late 80's and Mercedes made in Germany in the 90's.. Companies do take notice of consumer complaints and get their act together in the end.. Sadly we are on the recieving end of this right now and acting like the guinea pigs, I guess it is the price to pay sometimes when being the first to test new technology. Having said that I have all the faith in Apple to resolve the issues and support us with all the concerns. I had to replace mine too and the current one has the CPU whine but I am getting around it with temp. fixes until something solid is announced.. Kind regards

Unable to install Creative Cloud Updates

Adobe Illustrator CS6 Update (version 16.2.0)
There was an error installing this update. Please quit and try again later. Error Code: U44M1P34
DW CS6 12.1.1 Creative Cloud update
There was an error installing this update. Please quit and try again later. Error Code: U44M1P34
Photoshop Camera Raw 7.3
There was an error installing this update. Please quit and try again later. Error Code: U44M1P34
That enough information? After chasing around the Adobe Help system for an hour and a half today and not being able to contact anyone at all yesterday when this forst started occuring, I'm kinda getting annoyed
Then getting on here and finding that my screen name (my own name, registered with Adobe and on the forums) isn't available, one could be excused for an excess of peevishness, I hope.

I finally found a solution that worked!
I had to find the adobe logs to understand what happened, and found this error "information not found in Media_db".
Here's the location of the solution: Re: Getting fatal Exit Code 34 when installing an app
And here's the answer copied and pasted from the page. I have windows 8 64 bit, but this solution worked for me. The downside was that it said many of my applications weren't installed in the CC app, so I had to hit reinstall on many of them, but everything installed and updated correctly after this.
I had the very same problem, and I am using windows 7 too. After chat with the adobe tech support. He showed me how to fix the problem.
Also, I tried the clean tool already. That didn't help.
Go to C:\Program Files (x86)\Common Files\Adobe if you use 32bit system I think it would be C:\Program Files\Common Files\Adobe
Change 3 folder name.
Adobe PCD -> Adobe PCDold
backup -> backupold
caps -> capsold
Then run the setup file again.
This method worked for me. Hope that would work for you also and save you some time.

Creative Cloud update to version 2.7.1.418 killed my Windows 8.1 system!

Earlier tonight, I saw the balloon from Creative Cloud stating that an update was available. So I installed it. Half-way during the installation, my windows desktop disappeared.
I started the task manager and restarted "Explorer.exe". That made the background reappear, but the taskbar was blank with just the lone Windows 8.1 icon on the very left. Hovering over the taskbar showed the wait cursor.
The task manager showed everything was running normally but the desktop was clearly broken. I checked the directories and everything was as expected.
So I held my breath and rebooted. After logging in, the desktop slowly appeared over about 10 minutes, but all the desktop icons were still missing, as were the taskbar icons. Only a few of the notification icons appeared.
I then managed to bring up a command window with the task manager (fortunately, Ctrl+Alt+Esc still worked) and launched System Restore (rstrui.exe). It showed me the Adobe Creative Cloud was the most recent restore point (below); the previous restore point after that was a Microsoft Windows update from 2 days ago. When I asked for the list of files that were affected by the Creative Cloud update and would be reverted, it showed this:
I again held my breath and restored my machine to before the above CC update; after about 20 minutes of shucking and jiving and a reboot, everything was working properly again.
So there is clearly something out of kilter with this latest update. Adobe the Time Vampire has once again stolen 2 hours of my life, but this time, at least it wasn't a license server issue. I think.

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall

Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall. The IT guys have opened up the ports and URL's specified in the Adobe documentation. I have also captured the network traffic of both the failed and successful downloads for IT to examine (using Little Snitch), however they can find nothing to account for the problem. Adobe just seems to "give up and die" after about 2-3 minutes. Why is this? How can I or IT fix this?
Can I send the above log files to someone familiar with these issues for examination?

Hi Gveo,
Please follow the article: Creative Cloud Help | About Creative Cloud Packager which will help you to get your issue fixed.
Thanks,
Ratandeep Arora

I am unable to install the creative cloud update - error 43 comes up at around 77%

I am unable to install the creative cloud update - error 43 comes up at around 77%. I'm a relatively new user.

WIthout proper system info and the detailed error report nobody can say much. Most likely you run out of disk space.
Mylenium

Error Code A12E1 and Creative Cloud Update Loop

Possible Windows Solution - this applies to Windows systems only.
Problem:
1) You try to open the Adobe Creative Cloud and receive notification of an update. The options are to Update or Quit. When you click Update, the process starts and then quits with no warning.
2) You have downloaded the Creative Cloud Manager or any software package installer. When you try to install the program, it quits and gives you a message about Error Code A21E1.
Possible Cause:
Due to the recent Cryptolocker virus, many reputable websites have been offering "fixes" to prevent the virus from installing itself. These fixes typically entail making changes to your local security policy, or in domain (office network) environments, making changes to Group Policy that block EXE (executable) files from running if they originate in the C:\Users\{username}\AppData\* folders. You can read more about that stuff HERE and HERE.
Basically the problem is that the first thing the Adobe Cloud installer does is copy a setup helper to to C:\Users\{username]\AppData\Local\ACCCx2_3_0_322\Set-up.exe. If you or your network administrator have tried to prevent the Cryptolocker virus by putting a blanket stop on allowing EXE files to execute from the AppData folders, this file can't run and, Bob's-your-uncle, you get the Error Code A12E1 message.
To see if this is the problem you need to check the Windows Event Viewer. You can access it by opening a Run dialog (Win+R) and typing in eventvwr. (If you need help navigating the Event Viewer, check out this YouTube video.) If you see a Windows Application Event 866 "Software RestrictionPolicies" you know this is the reason you can't install anything. If you click on the event, you can see the name and path of the file that is trying to execute.
If you are like me and applied the Cryptolocker fix in a flurry of prevention activity and forgot if you applied the policy locally or at the group policy level, you can check the "Resultant Set of Policy" management console. Go back to the Run dialog and enter RSOP.MSC to open it. Navigate to Computer Configuration>Windows Settings>Software Restriction Policies and the same one under User Configuration to see if there are modifications. If you find something, right click on a policy object and select Properties to see the name of the GPO it came from.
Solution:
While you can tweak the settings to allow Abobe applications to execute, I just dropped the restrictions for now. If you are in a network environment and have an admin - give them the event viewer info and they should be able to set up the exclusion for you.
In any event - I hope this helps. I hadn't seen anyone else post anything about this possible cause so I thought I should. Best of luck!

Try http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

When Creative Cloud updated a few days ago (Win7) it reported no installed apps. In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run

When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
Peter

I still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe.

Why is creative cloud update failing to install?

I can not use my creative cloud because it keeps trying to install an update and fails. How do I solve this?

I hope I hqad the right fault, please let me know if not.
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1608
Starttijd van toepassing met fout: 0x01d07e9d4b208f25
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Rapport-id: 899e5f6e-ea90-11e4-9933-90fba63425e0
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1210
Starttijd van toepassing met fout: 0x01d07e9ceda6f7c2
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x6f0
Starttijd van toepassing met fout: 0x01d07e9c70de8b54
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
De sessie ReadyBoot is beëindigd door de volgende fout: 0xC0000188
Tis is earlier:
De maximale bestandsgrootte voor de sessie ReadyBoot is bereikt. Het is
daardoor mogelijk dat gebeurtenissen verloren gaan (niet worden
geregistreerd) in het bestand C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl.
De maximale bestandsgrootte is momenteel ingesteld op 20971520 bytes.
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xf98
Starttijd van toepassing met fout: 0x01d07e97f6a03cb9
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xcc8
Starttijd van toepassing met fout: 0x01d07e979229c174
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Do you need more? Please tell me.
I hope you can understand. It's Dutch.
2015-04-24 18:58 GMT+02:00 Brucgovn <[email protected]>:
Why is creative cloud update failing to install? created by Brucgovn
<https://forums.adobe.com/people/Brucgovn> in *Creative Cloud Download &
Install* - View the full discussion
<https://forums.adobe.com/message/7475697#7475697>

Is there a reviewable change log for Creative Cloud updates

This morning I received a Creative Cloud notification: "A new version of Creative Cloud is available. Update now?". Is there a log that tells us what has been modified so we know what is being installed? I prefer to know whats going on with my machine than just accepting any and all action buttons.
Thanks in advance for your help.
MJ

Thank you Jeff. Have a great day!
Re: Is there a reviewable change log for Creative Cloud updates <http://lycos.com> *Michael
Jordan<[email protected]>
| Designer**
<Removed by Moderator>

You've got to be kidding creative cloud update

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