You View and Sony Bravia HDMI connection issues

Question

For what it is worth I though I would post a solution that has worked which solved compatability issues between some Sony Bravia TV's and YouView boxes.
I have used a YouView box with no problem via a SCART on an old TV
I invested in a Sony Bravia - installed today by John Lewis
The YouView was only recognised by the Bravia if it was switched on by the power switch - once on it bringing it out of standby via the remote and selecting the input on the Bravia would only lead to a Blank Screen on the Sony (it would also not swiitch automatically to the input the YouView was on).
Long discussion with Sony followed and Sony said "most" of their TV's would recognise YouView via HDMI - but some had "unexplained" compatability issues - when asked what I should do the Sony man said if this was important I should ask John Lewis to change the set.......
Helpful discussion with John Lewis support - I did not want to change the set and JL suggeted connecting the YouView to the Sony HDMI via an HDMI "switch" box - only connecting the YouView to the switch box. (It seems that the Sony will recognise the switch - but not the YouView directly....)
Bought a Switch from Maplin (HSW0501BN) - connected YouView to the switch and the switch to Sony Bravia TV via HDMI - and it works brilliantly.....
Turning the YouView on/off via the remote from standby changes the input source to the YouView on the Sony - and it has always been recognise by the Sony - no more blank screens.
A pain in the neck for a new TV - clearly a problem with some Sony Bravia TV's and YouView - it would be nice if both YouView (Humax) and Sony could talk together to fix it....
But for now it seems the intermediate switch gets over the issue.
I thought this was worth sharing in case anyone else has the same issue - I cannot say it will work for every-one - but it worked for me - thanks to John Lewis support.............
Solved!
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Answer 1

Hi
It's a SONY KD-55X-8505BBU  --  It's the "lo-spec" 4K model and works brilliantly.
The SONY man said "most" of their TV's work with YouView HDMI - but they have had some instances of incompatability and could do nothing about it.............
The YouView worked with the SONY - but it needed to be switched on and off for the HDMI to recognise it - I temporarily ran it through the SCART - which worked OK (to which the SONY man asked why I was concerned if it worked with a SCART!!!)
The advice from John Lewis was great - just connected the YouView HDMI to a HDMI switch box - and connected the swirch box to the SONY - it all works fine now.
It just seems that SONY are not aware (or are not prepared to tell you) the solution - and only higher level John Lewis staff are aware of this (the John Lewis installer was stumped).
Not sure anyone else will have the problem (although I have seen several reports of this on the web) - and I am happy with the solution - just wish the (paid for) installers knew - and that SONY knew/or were prepared to tell you (guess they did not want to be asked for the price of the HDMI to cure the "incompatability" problem).
I was so amazed at the poor response from SONY and I asked them to confirm that the call was recorded and took the recording number - needless to say John Lewis was not impressed with Sony telling me that the only solution was to send the set back to John Lewis  --  Sony have suffered a big drop in my estimation - although the TV is brilliant......