Youcam software not available for g500

Hello,
I currently purchased my g500 ideapad and was told that youcam software would be available with the computer.
After checking it out it had a software called camera man which only capture pictures and no movies and not be able to
save the files to various formates.
After speaking to your useless premium support which was totally useless why was this software taken away?
Thanks

Hi Fishermanjack,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Youcam Software was not pre-installed in your G500 Laptop, below is the link to download the Youcam. While installing the driver right click on the downloaded file and select “Run as administrator” option to get it installed without any error:
YOUCAM for Windows 7 (32-bit, 64-bit)
Do post us back for further queries.
Best Regards
Shiva Kumar
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Help: YouCam software not available for Lenovo G500 (see also message from fishermanjack)

Hello all,
I've got the same problem like fishermanjack. And downloading from above link doesn't solve my problem, because trying to install the software I get the message "The software can only be installed on a LEGEND Dragon system"...
What is that for a stupid issue? And there is only a Lenovo YouCam for G470 and G570. Why?
Can anyone help me?
Best Regards
MueThor .
Solved!
Go to Solution.

hi MueThor,
After running the YouCam installer (IN12STW62WW5.exe), can you try the following:
1. Navigate to the C:\Drivers\YOUCAM\Lenovo-NB_YouCam3.1 _Standard_3603_YUC100901-01_R7 folder
2. Right click on Custom.ini and choose Edit (this will open Notepad). From here, change LEGEND Dragon entry to Lenovo and save. When finished, run the setup.exe and YouCam should now install successfully.
- Link to picture
Regards
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Dear Kevinluh, Welcome to the Nokia Forums!
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Youcam software not available for g500

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