"Your account has been accessed by a new computer or device..."

i'm trying to buy some music today and instead of just asking me to log in, itunes is telling me i must log in and click on billing to verify my info. this is the message I get when I am there.
"your account has been accessed from a new computer or device and you must verify your payment info"
Itunes wants me to input my security code. Everything that is filled out is correct. I'm worried my account may have been hacked? I was able to buy music just fine a few weeks ago. We just changed internet provider last weekend, could this be the problem? iTunes is recognizing the new internet provider as a "new computer or device?"
thanks!

Pet peeve. I use multiple computers in the house, and when I go to another computer (tend to buy movies from living room) if I go back to my den and buy music, I get the message.
As long as they are of the 5 authorized allowed, I don't understand or see why, not like it is from a different IP address even.
I chalk it up to poor design and implemenation.
There are concerns regarding phony purchases and that iTunes is popular means there are scams, phishing and others.
So this may be one step, annoying one, to stem the thread detailed over the last months.
http://thenextweb.com/apple/2011/03/01/apple-itunes-accounts-hacked-as-more-rogu e-developers-emerge/
http://www.computerworld.com/s/article/9181503/Applecan_t_stop_ongoing_iTunes_chargescam
http://www.apple.com/support/itunes/index.html

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"Your account has been accessed by a new computer or device, and you must verify your payment information before you can make purchases." message pop up?

I keep getting this message and I have no idea why. I only have 2 devices on my itunes account and both are my personal computers that no one can access, i deauthorized every other device I used to have on it, so my itunes account shouldnt be being accessed by any "new computers or devices". Somebody please tell me why I keep seeing this message and how I can get it to stop and just let me buy stuff. I even reentered my card information again and it's trying to tell me my security code is invalid, when I know very well that it isn't. Somebody help me!

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

ITunes saying "Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.For more informaion about account security."

Whether I try to download a free or paid app. The roblem is I don't have that card anymore, I switched banks. I try to enter my new card info and I keep getting the same message.

It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
I get the same message whenever I buy a new iPhone or iPad. It's normal.

It says "your account has been accessed from a new computer or a device"

When beginning to proceed to check-out and starting with my Billing Info in MAS I got a warning that I have accessed from a new computer or device and I have to verify my sec.code, though I have never accessed my Apple ID account from any new iDevice or a computer. No problem with verifying but I'm curious for why it said so?

I thought Dah•veed's answer was spot-on.
But even if I did not specify then would it help if "The folks here can't give you a detailed answer"?
Why would we tell you something you did not ask for or that won't help?

I want to download a free ap, i get the verification required message and sign in. But then i get a notice telling me that "Your acct has been accessed from a new computer or device, and you must verify your payment info before you can make purchases."

I noticed that my credit card info is old. I'm wonering if that could be the reason for the notice. OR does it reallly mean that my account has really been accessed by another source? Of course, this is the first time seeing this and it's Easter!
Any help greatly appreciated.
lisa1952

It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
I get the same message whenever I buy a new iPhone or iPad. It's normal.

Help, account has been accessed from another machine or device ?

Is there anyway to see what machine or device my account is being accessed from ? I got this warning when I was trying to purchase an app on the itunes store.."Your account has been accessed from a new computer or device, and you must verify your payment information beofre you can make purchases" Is there a way to see a list of ip addresses or something to see who's been accessing my acount ?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

An access from an unrecognized location has been detected to your account using your devices, due to which your account has been temporarily disabled so that activity verification can be done. Activity Information •IP : 188.210.3.99 •Location : Pa

I have just received a second email this morning :
An access from an unrecognized location has been detected to your account using your devices, due to which your account has been temporarily disabled so that activity verification can be done.
Activity Information
IP : 188.210.3.99
Location : Paris, France.
I googled this last night and was told to inform Apple so this is what I am doing............. Need I do more? Just ignore the previous emails?
Thanks for your time.....

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

Your account has been locked for the next 3 hours due to

I am posting this message on behalf of people unable to access the site due to locked account status.
I have few co workers in my office getting error "Your account has been locked for the next 3 hours due to
too many invalid login attempts. Please try again later.
". They are trying to access the site with valid userID and Password. Is it possible to do a global check for this issue.
Thanks,
RJ

If your account is locked you cannot edit your personal information, make purchases, or access iCloud or MobileMe.
See this for what to do: "This Apple ID has been disabled for security reasons" alert
appears, http://support.apple.com/kb/TS2446

I would like to inform you that i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the

i would like to inform you that
i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the massage bellwo was appeared to me(Apple ID doesnot have permission to access iTunes connect)
I appreciate if you kindly explain this and tell me please if i do something wrong.
You feedback is high appreciate.

You have been scammed. Most likely your iTunes account will be hacked. Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
BTW. The forums are user forums. You aren't speaking to Apple here.

Am I able to find out how many times my ICloud account has been accessed?

Am I able to find out how many times my ICloud account has been accessed?

I'm afraid iCloud doesn't provide access logs.

HT5624 my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck

Is this a real Apple email? Dear Customer, We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen

Is this a real Apple email?
Dear Customer,
We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved And Validated . Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
Confirm Now >
Wondering why you got this email? It's sent when someone adds or changes a contact email address in your account. If you didn't do this, don't worry. Your email address cannot be used as a contact address in your ID without your verification.
Sincerely,
Customer Support

Dennis,
Definitely a phishing email. "Confirm Now" is linked to:
Read Identifying fraudulent "phishing" email - Apple Support. It will help you identify and report fraudulent email.

Please help. "You cannot sign in because your account has been locked apple"

Hi,
Today i've tried to login to App Store but i've got this notice message : "You cannot sign in because your account has been locked apple".
please help.
thanks you

Try contacting iTunes Support (these are user-to-user forums) and see if they can tell you why it's locked and if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I am constantly being advised that my information has been accessed by a "new" iMac. I only have ONE iMac. What gives? And what is with the constant request to "update" my information?

I am constantly being advised that my information has been accessed by a "new" iMac. I only have ONE iMac. What gives? And what is with the constant request to "update" my information? As well, I have had to change my password a number of times since migrating to Yosemite; again: what's this all about? I Apple going the way of Microsoft for some reason? I left the Microsoft community because of constant problems with their OS and the unending string of "security updates"; is Apple and my iMac becoming "just another crap computer"?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Your account has been deactivated ?

HEllo !
I am unable to login to portal, not even from "portal30" user and "portal30_sso" user.
I am receiving this error :
Your account has been account deactivated
'account_deactivated_err'
How to activate it
Regards
Seemab

Why i am getting this error !
Error: Your account has been deactivated. Please contact the account administrator to activate your account. (WWC-41963)
not even one username is connecting. not even portal30 and portal30_sso .
How to resolve it.
Regards
Seemab

"Your account has been accessed by a new computer or device..."

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