Your Apple account has been frozen because we are unable to validate your account information

hi,
i've got spam (?) mails every other day.
title:
Your Apple account has been frozen because we are unable to validate your account information
Your apple account has been disabled
the layout of the mail looks quite good that's why i am asking
thanks
reto

Yes, it will be spam. Do not divulge any personal or financial information.

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Received email sayingYour itunes account has been frozen because we are unable to validate your account information. how do i know if its from apple or a scam. my itune is working fine

i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanks

It's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]

Dear Apple Customer, This is an automatic message sent by our Security System to let you know that you have 48 hours to confirm your account information. Your Apple account has been frozen because we are unable to validate your account information

Email scam on my iPhone

Welcome to Apple Support Communities
Delete the mail. If you are using iCloud as the mail provider, see > http://support.apple.com/kb/ts4019

Dear , please help me to solve my problem in activating my iPhone Where I lost it since 3 months and when found it cannot activating my ID Where give me (Your Apple ID has been disabled for security reasons. To enable your account, reset your password at

Dear , please help me to solve my problem in activating my iPhone
Where I lost it since 3 months and when found it cannot activating my ID
Where give me (Your Apple ID has been disabled for security reasons. To enable your account, reset your password at applied.apple.com)
And try to reset my password but cannot please help me where am a poor man and cannot pay another money to solving this problem to any one
My iPhone data
Ime: ****
Model: A1332
FCC ID : BCG-E2380A
IC: 579C-E2380A
MY id at cloud ****
Password ( ****)
My country : Egypt
MY EMAIL : ****
Tell no: ****
<Personal Information Edited By Host>

The following may help:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
If you didn't receive your Apple ID verification or reset email - Apple Support

Order has been canceled because we were unable to verify your information.

I tried ordering a Macbook Air yesterday several times, but it keeps saying "your order has been canceled because we were unable to verify your information." I used some egiftcards for some of the balance and credit card for the rest. I tried several different credit cards but this keeps happening, and it doesn't work to go into the store because they said they couldn't take my egiftcards there. I called customer service and they had no idea. They said the relevant team will do "an investigation" and call me back when it's complete, but who knows how long that will take. I'm getting ready to go to China to give my cousin the laptop and I got the gift cards just for this purchase. So if I don't get this sorted out soon, I'm stuck with over $900 in gift cards I'll never use. Can someone please help?!

Good morning rachel87,
It is very kind of you to want to purchase a MacBook Air for your cousin in China, and it sounds like you may have purchase quite a bit in e-gift cards to do so. I can understand how disappointing and frustrating it may be not to be able to complete this purchase before you return. Given this information, I would like to let you know that purchases made with us are intended for use in the United States.
With that said, I was able to locate a couple of canceled orders using the email address you registered with the forum. I am going to reach out to our support teams to see if we can further research the issues behind your order cancelations. Once I have more information for you, I will be sure to reach out to you right away. In the meantime, your patience is greatly appreciated!
Sincerely,

HT203512 I cannot sign into my iCloud account. It keeps saying your apple ID has been disabled due to security reasons, kindly reset your password. I have already changed the password twice but still Im not getting access.

Hi, I am unable to sign in to my iCloud account. When i sign in, it says Your apple ID has been disabled due to security reasons. Kindly reset your password to log in. I have already reset my password thrice but am unable to access into my account even after using the reset new passwords. Can someone help me. This unfortunately is my primary email account and Im unable to access any of my emails

This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699

HT1725 itunes keeps giving me an error message that "Your Apple ID has been disabled". I have tried changing the password and billing information, but continue to get the error message.

I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.

I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
Thanks.

Is this a real Apple email? Dear Customer, We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen

Is this a real Apple email?
Dear Customer,
We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved And Validated . Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
Confirm Now >
Wondering why you got this email? It's sent when someone adds or changes a contact email address in your account. If you didn't do this, don't worry. Your email address cannot be used as a contact address in your ID without your verification.
Sincerely,
Customer Support

Dennis,
Definitely a phishing email. "Confirm Now" is linked to:
Read Identifying fraudulent "phishing" email - Apple Support. It will help you identify and report fraudulent email.

I need to enable my password to make purchases from I tunes. It was disabled because I entered it incorrectly too many times.I reset it but that didn't help. The message is "your apple ID has been disabled". Customer support will only help if I pay $29.00

I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!

Hi David , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.
davidfrommohrsville wrote:
I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!
Jack
<Edited by Host>

When trying to update my IPad apps I am getting the message "Your Apple ID has been disabled". Still have more than 50$ in my account, so what does this mean ? What can I do to get my ID enabled again ?

when I am trying to download IPad updates I get the message "Your Apple ID has been disabled". What does this mean? How do I get my ID enabled again? Still got more than 50$ in my account !

Reset your Apple ID password here > Apple - My Apple ID
More information here > Apple ID: "This Apple ID has been disabled for security reasons" appears

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get "Your Apple ID has been disabled" when I try to get something from App Store on my iPad

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
Balbi

Contact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact

I can log on to the Apple website to manage my account and all the information is correct, but I get "Your Apple ID has been disabled" when I try to get something from App Store on my iPhone.

I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.

You need to contact Apple Support, particularly iTunes Store support team. Cheers!

I have issue with my account acutely I can't download any application when I try to downloading any application it show my Apple ID has been disabled ,so please I want to get your usual support. Beat Regards..

I have issue with my account acutely I can't download any application when I try to downloading any application it show my Apple ID has been disabled ,so please I want to get your usual support.

Sweet-jeje wrote:
... it show my Apple ID has been disabled ,..
If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password and updated it in my account, but it still won't let me purchase anything. How can I fix this?

I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?

You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC

ITunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email addre

iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
We all love their products, but they always come with a lot of issues and horrible customer support.
My apple Id is [email protected]

My Iphone 4 is telling me the same thing and I believe I figured out what the problem is. I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges. Right after I did that, I started getting the message "Your apple ID has been disabled." I just realized today that the charges are not fraudulent, they are "in app purchases." One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things. It just so happens that the money you use to purchase things is real money MY Money!!!. My daughter thought she was using play money in the game and had no idea she was using real money. She spent $106.00 buying stuff. Now I have to call the bank and tell them to release the hold and pay Itunes. I'm hoping this solves the problem. Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html

Your Apple account has been frozen because we are unable to validate your account information

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